NetComm 4-port and 8-port Gateways Gateway Series Reference Manual Download Page 58

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SmartVoice Gateway(s) User Guide

YML83 Rev

RTP Packet Summary

Displays the information of the last finished call. It contains peer IP, peer port, packets sent, packet
received and packet lost. Press the

Refresh

button to get the latest RTP Packet Summary. Voice quality

can be degraded significantly if packet lost exceeds 5%. To avoid high packet loss, you need either to
increase your broadband bandwidth or configure your QoS in your broadband router.

Summary of Contents for 4-port and 8-port Gateways Gateway Series

Page 1: ...Reference Guide SmartVoice Gateway Series 4 port and 8 port Gateways...

Page 2: ...elephone Connection 16 3 Configuring the Gateway via WEB Browser 19 Network Settings 20 QoS Settings 24 NAT DDNS NAT Traversal 25 Telephony Settings 27 SIP Settings 30 Private Network 34 Calling Featu...

Page 3: ...Straight Through Cabling 91 Cross Over Cabling 91 Appendix C Registration and Warranty Information 92 IMPORTANT NOTE To ensure your Gateway complies with Australian Standards 1 The protective earthin...

Page 4: ...n addition each gateway includes an in built 4 port Ethernet switch which supports comprehensive Internet gateway functions to accommodate other PCs or IP devices to share the same broadband stream Th...

Page 5: ...rvice You will need access to a high speed broadband service via a RJ 45 Ethernet connection to a broadband modem VoIP Service You will need a VoIP account from your VoIP service provider The quality...

Page 6: ...AT Port Address Translation DMZ Virtual Server Traffic Filtering based on MAC address IP address TCP UDP Port number and URL string pattern Prevents attacks based on TCP UDP IP and ICMP protocols Prev...

Page 7: ...ditional Busy No Answer o Call Transfer Unattended Attended o Three Way Calling Media Server required Failsafe mechanism o Network failure o Service unavailable o Power loss Analogue interface o Conne...

Page 8: ...25 C 75 C Humidity up to 90 RH non condensing 4 port Model Dimension W D H 4 port 202 x 172 x 35 mm 8 port Model Dimension W D H 4 port 287 x 161 x 38 mm 4 port Model Weight 0 43Kg 8 port Model Weight...

Page 9: ...or the WAN Port Indicator L1 LX stands for the LAN Port Indicator When starting up the system the Alarm Run and Power indicators will light up After approximately 15 seconds the Alarm indicator will g...

Page 10: ...To restore the gateway to its factory default setings IP address Username and Password only 1 Disconnect the power plug 2 Press reset do not let go of the reset button 3 Connect the power plug back in...

Page 11: ...roblems and will affect the warranty of the product 3 Connect the Phone or PSTN lines as required to setup your SmartVoice Gateway The way you setup the lines will depend on the model you have purchas...

Page 12: ...s of whether it is a static IP address DHCP using a Cable Modem or PPPoE Dialup ADSL The following diagram shows a typical network connection in which broadband devices such as an ADSL router or Cable...

Page 13: ...an ADSL router work in router NAT mode so that the gateway is behind a NAT Firewall In this case the broadband router NAT Firewall and the gateway need to be configured correctly in order to allow th...

Page 14: ...tatic public IP address then the NAT IP Domain address is set as the Public IP address of the Internet sharing devices If the WAN of the Internet sharing device uses a dynamic public IP address and yo...

Page 15: ...ction The network connection is shown in following diagram Gateway IP Settings Needs to be set up as either in static IP DHCP or PPPoE NAT STUN Settings Unnecessary Disabled DDNS Settings Unnecessary...

Page 16: ...interfaces Each set acts as an independent extension line Integrating the SmartVoice Gateway with PBX Phone1 Phone4 are FXS interfaces and some of them can be connected to telephone sets for direct c...

Page 17: ...o serve as a bridge between the PSTN and VoIP network Integrating the SmartVoice Gateway with PBX Line1 Line4 are FXO interfaces and can be connected with PBX extension lines this is exclusively for a...

Page 18: ...telephone line to connect with a user behind the SmartVoice Gateway Integrating the SmartVoice Gateway with PBX Phone1 Phone2 are FXS interfaces and can be connected to PBX CO lines Line1 Line2 are FX...

Page 19: ...the gateway s WAN Port IP address in the website address area If the PC is connected to the LAN Port enter the LAN Port IP address The default is 192 168 8 254 The following registration screen will a...

Page 20: ...among gateway s Each line requires 2 ports For example the 400 series gateway requires 8 UDP ports and the 800 series gateway requires 16 UDP ports It is not necessary to change these unless it confl...

Page 21: ...ess if using WAN Port to enter the Web Configuration Screen a new IP address has to be used The same applies to the following two settings Setting Static IP Select Static IP and enter the IP address S...

Page 22: ...s assigned with a static IP address the DNS information must be assigned manually Auto Gateway uses primary secondary DNS addresses from ISP s DHCP server or PPPoE server Manual Enter the primary seco...

Page 23: ...et the IP address to 192 168 99 254 instead Enable DHCP Server Enable or Disable DHCP server service of gateway IP Pool Starting Address The first IP address to be assigned to DHCP clients IP Pool end...

Page 24: ...y without this function can adjust the bandwidth automatically NOTE The WAN QoS function only works as expected when you connect configure the gateway as described on Page 13 If the gateway is behind...

Page 25: ...sharing device or fill in a true URL Uniform Resource Locator when DDNS is used Please refer to the DDNS settings NOTE If setting a public IP in this field it has to be a static public IP otherwise V...

Page 26: ...llowing information Server address Sets up the IP address or URL Uniform Resource Locator of the DDNS Server Hostname The URL of the system or NAT apply from domain name registration providers e g www...

Page 27: ...re Caller ID is detected correctly FSK Caller ID Type Bellcore is used in Australia caller ID standards Anonymous Caller ID CLIR When enabled the gateway will use anonymous as caller identification to...

Page 28: ...SmartVoice Gateway line 3 is 701 and the Warm Line Hot Line Delay is 5 seconds If no extension number is dialed within 5 seconds the call will be automatically diverted to the assigned hotline ext 70...

Page 29: ...igned call out Each line will be used Transit in Busy Tone Limit The duration the VoIP gateway plays a busy tone before FXO port goes on hook Used to notify the caller from PSTN that this call is fini...

Page 30: ...he destined outbound proxy server rather than the remote gateway This helps VoIP calls to pass through any NAT protected network without additional settings or techniques Please make sure your VoIP se...

Page 31: ...our VoIP network Please ask your VoIP service provider whether they require these settings Enable Support of SIP Proxy Server Soft Switch Enable the functions to inter work with Proxy Server Soft Swit...

Page 32: ...our Proxy Server SIP Domain Use Domain to Register Enter the correct SIP domain to avoid registration failure it is not necessary to set this with some Proxy Servers If you enable Uses Domain to Regis...

Page 33: ...ow you to use them for more than one FXS and FXO ports FXS and FXO reprehensive numbers should be different Each line registers to Proxy independently Number VoIP phone number User ID Account VoIP acc...

Page 34: ...the system will be excluded from the user s list Each Gateway should report to the Phone Book Manager Server once every 30 seconds Client Settings Register to Phone Book Manager Used to register to t...

Page 35: ...will use as its phone number to register on a Phone Book Manager server Line A self defined extension number which allows remote gateways to reach a specific extension line Example Assume a gateway u...

Page 36: ...on hold music which is provided by your VoIP network to the remote end Call Transfer Call will be put on hold after FLASH button pressed on local phone set gateway plays on hold music to the remote en...

Page 37: ...g a number The user will hear a busy tone if he she does not press the first key within the set time frame Inter Digits Timeout Set the waiting time between each key pressing The entered numbers will...

Page 38: ...ts VoIP as the primary path for outgoing calls and PSTN as the backup By enabling this function the gateway will generate a different set of tones to inform the user that VoIP is in service Should VoI...

Page 39: ...fix this issue FXO Used to set the time frame that FXO generates a FLASH signal Enable Polarity Reversal FXS As the remote site answers this call or goes on hook the FXS port will reverse the polarity...

Page 40: ...ket If the jitter range is too wide it will delay voice transmission Silence Detection Suppression If one side of a connection is not speaking the system will stop sending voice data packet to decreas...

Page 41: ...ice to get a high quality of the FAX It requires more bandwidth T 30 The system uses T 30 as the protocol for fax transmission The parameter settings are the same as for voice transmission However ena...

Page 42: ...t to hang up the phone Drop Silent Call Timeout If the detected volume is below the threshold and the time exceeds the silence detection interval the system will hang up the phone automatically to avo...

Page 43: ...ber is not in the table Enable Enable detection of this entry Leading Digits The leading digits for the VoIP gateway to scan while the user is dialing Total Digit Count Total number of digits that VoI...

Page 44: ...If no Phone book manager is set within a Gateway group then all Gateway systems have to set up phone data for each VoIP gateway to communicate with each other Gateway Name Enter the Gateway s code or...

Page 45: ...ber To Dial column For example pick up the handset and dial 55 and the system will dial 32568791 Method 2 Multi mapping Fill the prefix code into the Speed Dial Code column and the format to transfer...

Page 46: ...his function is used to allow or deny the SIP Invite message from the Proxy list ONLY Filter IP Address Enter the IP address that you would like to allow deny Subnet mask Enter the subnet mask that is...

Page 47: ...Determines when users make a phone call from a PSTN to Gateway FXO whether or not they check the inbound PIN code while placing the phone call to VoIP network only effective for incoming calls calling...

Page 48: ...teway B Number Local Phone Number For example 5168 35020311 If using a trunk line to dial to Gateway A and then making a local call to a remote end at Gateway B site through Gateway B then dial Gatewa...

Page 49: ...level below 1 including Levels 2 to 5 are also prohibited Since Level 0 is not restricted to any prefix therefore at level 0 users can dial a number with the prefix 0 Principle Downward Restriction I...

Page 50: ...ment Busy Tone Cadence Measurement and auto learning Provides a solution of FXO integrated with PSTN or PBX FXO will learn the busy tone automatically BTC Detection Sensitivity The more sensitivity th...

Page 51: ...STN phone numbers or 2 PBX extension lines are needed Connect one of the phone sets to a FXO port The line of Dial Number must be on hook Set the outgoing phone number the same as the phone line that...

Page 52: ...lines to the Gateway FXO Port The line of Dial Number 36008913 must be on hook Detect Channel Enter 3 if the trunk line is connected to P3 and uses P3 for outgoing detection Phone Number Enter the num...

Page 53: ...detection of a busy tone is in progress the system will dial the number to be tested in this case 36008913 After it rings pick up the phone and enter then hang up The system will then detect a busy to...

Page 54: ...artVoice gateway for illustration purposes An 8 port SmartVoice gateway could also be used depending upon your network requirements Connect one of the PBX extension lines to the Gateway FXO Port Detec...

Page 55: ...unk line is connected to P3 and uses P3 for outgoing detection Phone Number Set the number of FXO line to detect Reorder Tone Dial Number Enter the trunk prefix of a PBX comma and the number of the en...

Page 56: ...click the Accept button If connecting the Gateway to a PBX extension line please do not set the detected busy tone of the PBX and the PSTN in the same set otherwise the value detected the first time w...

Page 57: ...Proxy successfully the lasted dialed number how many calls each port had since the system is start etc Server Registration Status It shows the registration status of DDNS Phone Book Manager STUN and...

Page 58: ...ains peer IP peer port packets sent packet received and packet lost Press the Refresh button to get the latest RTP Packet Summary Voice quality can be degraded significantly if packet lost exceeds 5 T...

Page 59: ...ing device s NAT type and communication between STUN server and client built in SmartVoice gateway NOTE If detected NAT type is Symmetric NAT then the gateway is not able to traverse the NAT of your I...

Page 60: ...60 SmartVoice Gateway s User Guide YML832 Rev2 Ping Test Use ping to identify if the remote peer is reachable Fill in remote IP address and click Test will start the test...

Page 61: ...ring whether to enable this function or not Port Range Set the range of port to be filtered suppose it is 80 and when use protocol is Both or TCP all computers will be unable to use the services of ht...

Page 62: ...ternal users from accessing the Internet IP Input the IP address that you want to filter the limited IP address will be unable to transmit the data to the Internet TCP UDP Choose to either filter TCP...

Page 63: ...ay s User Guide 63 YML832 Rev2 MAC Filtering MAC Media Access Control address filtering is to filter the transmission of data by network card physical address MAC input MAC that will be limited to acc...

Page 64: ...it will be routed to the server at the internal LAN end and be routed to the server at the internal LAN end as appropriate in accordance with the externally required services WAN Port Range Input the...

Page 65: ...martVoice Gateway s User Guide 65 YML832 Rev2 DMZ Lets the server on the LAN to be directly exposed to the Internet for accessing data Either this function or the virtual server can be selected for us...

Page 66: ...66 SmartVoice Gateway s User Guide YML832 Rev2 URL Filter URL filter is used to deny device from LAN accessing specific web sites The system will block the URL that contains the string...

Page 67: ...tions Name The name of the special application Incoming Type The protocol used by the special application Incoming Port range Port range on the WAN side that will be used to access the application Tri...

Page 68: ...ion To prevent DoS from WAN Enable DoS Prevention on LAN To prevent DoS from LAN Packet Second If the same type of packets received in one second is more than the specified value then it will be treat...

Page 69: ...SmartVoice Gateway s User Guide 69 YML832 Rev2 Enable Source IP Blocking Block the IP Blocking Time The time to block the IP...

Page 70: ...e Configuration You can backup settings to a file and restore settings from that file You also can restore all settings back to default by selecting Restore Default Configurations and click Restore NO...

Page 71: ...r Guide 71 YML832 Rev2 Provision Settings Options in this section are only required for VoIP networks in which provisioning system has implemented Fill in the parameters needed of Provision Server fro...

Page 72: ...Restart Remember to save all settings by Save Settings before to restart Save Settings Save settings after completing The new settings will take effect after the system is restarted Please select Sav...

Page 73: ...provider for all following details Upgrade Server Choose the server type Software Upgrade Server IP Enter the software server IP address Software Upgrade Server Port Enter the port that server uses T...

Page 74: ...Guide YML832 Rev2 Logout Gateway only allows one user to login at a time so whenever a change is made please save the settings restart the system or logout to avoid the situation where other users can...

Page 75: ...vice Provider ISP if you have any questions If using dialup ADSL PPPoE for network connection confirm your broadband account name and password If users wish to build a Gateway under the NAT Gateway WA...

Page 76: ...d 2 To access the gateway via IVR dial the phone number of the FXO Port using an external line You will hear the instruction enter value 3 Enter the IVR password The factory default code is admin Ente...

Page 77: ...unction code 114 select 3 for a PPPoE function 122 Setting PPPoE Password 123 Setting NAT router public IP address Must use 123 and 124 in conjunction with each other 124 Uses NAT router port forwardi...

Page 78: ...mber 216 206 Set Query the extension number of Line 1 217 207 Set Query the gateway web configuration interface port number 109 Restoring factory default IP address configuration A static IP address f...

Page 79: ...by Example If the Default Gateway is 192 168 1 254 dial 192 168 1 254 Save Settings and Restart To save settings dial 509 Save Settings The system will save the settings Please restart the system Wai...

Page 80: ...lue followed by Example If the password is 3ttixike please enter 03 60 60 49 64 49 51 45 Save Settings and Restart To save settings dial 509 Save Settings The system will save the settings Please rest...

Page 81: ...1 71 1 01 B 12 B 42 72 2 02 C 13 C 43 73 3 03 D 14 D 44 74 4 04 E 15 E 45 75 5 05 F 16 F 46 76 6 06 G 17 G 47 77 7 07 H 18 H 48 78 8 08 I 19 I 49 79 9 09 J 20 J 50 80 K 21 K 51 81 L 22 L 52 82 M 23 M...

Page 82: ...dials out the phone number through the assigned interface automatically The phone number should have at least 2 digits not including and Dialed Number Processing Flow To maintain maximum flexibility...

Page 83: ...ort End Dial out as defined in the first match case through the gateway Dial the number defined in SpeedDial table Dial D through the first available FXO port to PSTN No Yes No No No No No Yes Yes Yes...

Page 84: ...s 1 2 as 10 3 as 11 4 as 100 etc Although expressed as decimal numbers for convenience IP addresses in actual use are binary numbers e g the IP address 209 191 4 240 is 1101000 1 10111111 00000100 111...

Page 85: ...See also DNS download To transfer data in the downstream direction i e from the Internet to the user DSL Digital Subscriber Line A technology that allows both digital data and analog voice signals to...

Page 86: ...tribution list in line filter See Microfilter Internet The global collection of interconnected networks used for both private and busi ness communications intranet A private company internal network t...

Page 87: ...dapter card that plugs into your computer and provides the physical interface to your network cabling which for Ethernet NICs is typically an RJ 45 connector See Ethernet RJ 45 Pass through Line The l...

Page 88: ...r home The CO also contains splitters that separate the voice and data signals sending voice to the PSTN and data on high speed lines to the Internet See also CO PSTN splitterless microfilter splitter...

Page 89: ...Your ISP will tell you the VCI for each VC they provide See also VC VPI Virtual Path Identifier Together with the Virtual Circuit Identifier VCI the VPI uniquely identifies a VC Your ISP will tell you...

Page 90: ...work Ports can connect any networking devices that use a standard LAN interface such as a Hub Switch Hub or Router Use unshielded twisted pair UTP or shield twisted pair STP cable to connect the netwo...

Page 91: ...n a crossover cable the wires of 1 2 3 6 are reversed so that wire 1 become 3 at the other end of the cable 2 becomes 6 and so forth To determine which wire is wire 1 hold the RJ 45 cable tip with the...

Page 92: ...ithout notice NetComm is a registered trademark of NetComm Limited All other trademarks are acknowledged the property of their respective owners Customer Information ACA Australian Communications Auth...

Page 93: ...ou or someone else use the product or attempts to use it other than as specified by NetComm 2 The fault or defect in your product is the result of a voltage surge subjected to the product either by th...

Page 94: ...NetComm Limited ABN 85 002 490 486 PO Box 1200 Lane Cove NSW 2066 Australia E sales netcomm com au W www netcomm com au...

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