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And each of the five drawers can hold up to 12 drives.

Before you begin

You need these items for this procedure:

• Antistatic protection

Possible hardware damage:

To prevent electrostatic discharge damage to the drive shelf,

use proper antistatic protection when handling drive shelf components.

• Replacement drive drawer

• Replacement left and right cable chains

• Flashlight

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Summary of Contents for DS212C

Page 1: ...ONTAP Systems NetApp June 27 2022 This PDF was generated from https docs netapp com us en ontap systems sas3 service hot swap drive ds224c ds212c html on June 27 2022 Always check docs netapp com for the latest ...

Page 2: ...ules 5 Replacing a drive drawer in a DS460C disk shelf shelves with IOM12 modules 12 Replace a fan module in a DS460C disk shelf shelves with IOM12 modules 31 Hot remove a shelf shelves with IOM12 modules 34 Hot swap or replace an IOM12 module shelves with IOM12 modules 42 Hot swap a power supply shelves with IOM12 modules 45 Monitor disk shelf LEDs shelves with IOM12 modules 47 ...

Page 3: ...f encrypting disk SED you must follow the instructions for Replacing an SED in the ONTAP documentation for your version of ONTAP Instructions in the ONTAP documentation describe additional steps you must perform before and after replacing an SED NetApp encryption overview with the CLI About this task You should take steps to avoid electrostatic discharge ESD Keep the disk drive in the ESD bag unti...

Page 4: ...Support Site NetApp Downloads Disk Shelf Firmware NetApp Downloads Disk Drive Firmware Disk drive firmware is automatically updated nondisruptively on new disk drives with non current firmware versions Disk drive firmware checks occur every two minutes If needed you can turn on the disk shelf s location blue LEDs to aid in physically locating the affected disk shelf storage shelf location led modi...

Page 5: ...stem console warning message and the illuminated attention amber LED on the disk drive The activity green LED on a failed disk drive can be illuminated solid which indicates the disk drive has power but should not be blinking which indicates I O activity A failed disk drive has no I O activity 5 Press the release button on the disk drive face and then pull the cam handle to its fully open position...

Page 6: ...the mid plane and the handle clicks into place Be sure to close the cam handle slowly so that it aligns correctly with the face of the disk drive 9 If you are replacing another disk drive repeat Steps 3 through 8 10 Verify the disk drive s activity green LED is illuminated When the disk drive s activity LED is solid green it means the disk drive has power When the disk drive s activity LED is blin...

Page 7: ... by running the storage disk show broken command The failed disk drive appears in the list of failed disk drives If it does not you should wait and run the command again Depending on the disk drive type and capacity it can take up to several hours for the disk drive to appear in the list of failed disk drives If you are replacing a self encrypting disk SED you must follow the instructions for Repl...

Page 8: ... NetApp Downloads Disk Qualification Package The best practice is to have the current versions of disk shelf IOM firmware and disk drive firmware on your system before adding new disk shelves shelf FRU components or SAS cables Current versions of firmware can be found on the NetApp Support Site NetApp Downloads Disk Shelf Firmware NetApp Downloads Disk Drive Firmware Disk drive firmware is automat...

Page 9: ...ssignment if it is enabled otherwise go to the next step You need to manually assign disk ownership if disk drives in the stack are owned by both controllers in an HA pair You manually assign disk ownership and then reenable automatic drive assignment later in this procedure a Verify if automatic drive assignment is enabled storage disk option show If you have an HA pair you can enter the command ...

Page 10: ... drive drawer The 2 5 inch and 3 5 inch SAS drive carriers do not contain LEDs Instead you must look at the Attention LEDs on the drive drawers to determine which drive has failed The drive drawer s Attention LED amber blinks so you can open the correct drive drawer to identify which drive to replace The drive drawer s Attention LED is on the front left side in front of each drive with a warning s...

Page 11: ...Orange release latch b Open the cam handle and lift out the drive slightly c Wait 30 seconds d Use the cam handle to lift the drive from the shelf 9 ...

Page 12: ... away from magnetic fields 7 Insert the replacement drive in the drawer a Raise the cam handle on the new drive to vertical b Align the two raised buttons on each side of the drive carrier with the matching gap in the drive channel on the drive drawer 10 ...

Page 13: ...ate the cam handle down until the drive snaps into place under the orange release latch d Carefully push the drive drawer back into the enclosure Possible loss of data access Never slam the drawer shut Push the drawer in slowly to avoid jarring the drawer and causing damage to the storage array 11 ...

Page 14: ...1 manually assign disk ownership and then reenable disk ownership automatic assignment if needed a Display all unowned disks storage disk show container type unassigned b Assign each disk storage disk assign disk disk_name owner owner_name You can use the wildcard character to assign more than one disk at once c Reenable disk ownership automatic assignment if needed storage disk option modify node...

Page 15: ...se items for this procedure Antistatic protection Possible hardware damage To prevent electrostatic discharge damage to the drive shelf use proper antistatic protection when handling drive shelf components Replacement drive drawer Replacement left and right cable chains Flashlight 13 ...

Page 16: ...dling shelf components Flashlight About this task Each drive drawer has left and right cable chains The metal ends on the cable chains slide into corresponding vertical and horizontal brackets inside the enclosure as follows The left and right vertical brackets connect the cable chain to the enclosure s midplane The left and right horizontal brackets connect the cable chain to the individual drawe...

Page 17: ...lly determine which of the five cable chains to disconnect The figure shows the right side of the drive shelf with the fan module removed With the fan module removed you can see the five cable chains and the vertical and horizontal connectors for each drawer The callouts for drive drawer 1 are provided 15 ...

Page 18: ...16 ...

Page 19: ... bottom cable chain is attached to drive drawer 5 4 Use your finger to move the cable chain on the right side to the left 5 Follow these steps to disconnect any of the right cable chains from its corresponding vertical bracket a Using a flashlight locate the orange ring on the end of the cable chain that is connected to the vertical bracket in the enclosure 17 ...

Page 20: ...Orange ring on the vertical bracket b Disconnect the vertical connector connected to the midplane by gently pressing on the center of the 18 ...

Page 21: ...able chain connector within the vertical bracket 6 Follow these steps to disconnect the other end of the cable chain a Using a flashlight locate the orange ring on the end of the cable chain that is attached to the horizontal bracket in the enclosure The figure shows the horizontal connector on the right and the cable chain disconnected and partially pulled out on the left side 19 ...

Page 22: ...Orange ring on horizontal bracket Cable chain 20 ...

Page 23: ...sconnect the left cable chain from the horizontal bracket and pull the entire cable chain out of the drive shelf Removing a drive drawer After removing the right and left cable chains you can remove the drive drawer from the drive shelf Removing a drive drawer entails sliding the drawer part of the way out removing the drives and removing the drive drawer Before you begin You have removed the righ...

Page 24: ...b Raise the drive handle to vertical c Use the handle to lift the drive from the drive drawer 22 ...

Page 25: ... and cause irreparable damage to the drive circuitry To avoid loss of data access and damage to the drives always keep drives away from magnetic devices 5 Follow these steps to remove the drive drawer a Locate the plastic release lever on each side of the drive drawer Drive drawer release lever b Open both release levers by pulling the latches toward you 23 ...

Page 26: ...fore you begin You have obtained the following items Replacement drive drawer Flashlight Steps 1 From the front of the drive shelf shine a flashlight into the empty drawer slot and locate the lock out tumbler for that slot The lock out tumbler assembly is a safety feature that prevents you from being able to open more than one drive drawer at one time Lock out tumbler Drawer guide 2 Position the r...

Page 27: ...nce or binding Use the release levers at the front of the drawer to slide the drawer back out Then reinsert the drawer into the slot and ensure that it slides in and out freely 5 Follow these steps to reinstall the drives in the drive drawer a Unlatch the drive drawer by pulling out on both levers at the front of the drawer b Using the extended levers carefully pull the drive drawer out until it s...

Page 28: ...u have a partially populated shelf meaning that the drawer in which you are reinstalling drives has less than the 12 drives it supports install the first four drives into the front slots 0 3 6 and 9 Risk of equipment malfunction To allow for proper air flow and prevent overheating always install the first four drives into the front slots 0 3 6 and 9 26 ...

Page 29: ...aching the cable chains The final step in installing a drive drawer is attaching the left and right cable chains to the drive shelf When attaching a cable chain reverse the order you used when disconnecting the cable chain You must insert the chain s horizontal connector into the horizontal bracket in the enclosure before inserting the chain s vertical connector into the vertical bracket in the en...

Page 30: ...Callout Cable chain Connector Connects to Left Vertical Midplane Left Horizontal Drive drawer 28 ...

Page 31: ...ors on the left cable chain and the corresponding horizontal and vertical brackets inside the enclosure b Align both cable chain connectors with their corresponding brackets c Slide the cable chain s horizontal connector under the guide rail on the horizontal bracket and push it in as far as it can go The figure shows the guide rail on the left side for the second drive drawer in the enclosure 29 ...

Page 32: ...Guide rail 30 ...

Page 33: ... Risk of equipment malfunction Make sure to slide the connector underneath the guide rail on the bracket If the connector rests on the top of the guide rail problems might occur when the system runs d Slide the vertical connector on the right cable chain into the vertical bracket e After you reconnect both ends of the cable chain carefully pull on the cable chain to verify that both connectors are...

Page 34: ... for use when returning the failed fan 3 From the back of the disk shelf look at the Attention LEDs to locate the fan module you need to remove You must replace the fan module that has its Attention LED on Item LED name State Description Attention Solid amber The fan has a fault 4 Press the orange tab to release the fan module handle 32 ...

Page 35: ...Tab that you press to release the fan module handle 5 Use the fan module handle to pull the fan module out of the shelf 33 ...

Page 36: ...Return the failed part to NetApp as described in the RMA instructions shipped with the kit Contact technical support at NetApp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 800 80 800 Asia Pacific if you need the RMA number Hot remove a shelf shelves with IOM12 modules You can hot remove a disk shelf with IOM12 modules nondisruptively remove a disk shelf from a system that is p...

Page 37: ...ate delete aggregate aggregate_name command If you are removing one or more disk shelves from within a stack you must have factored the distance to bypass the disk shelves you are removing therefore if the current cables are not long enough you need to have longer cables available About this task Best practice The best practice is to remove disk drive ownership after you remove the aggregates from...

Page 38: ... center or transporting it to a different location see the section Move or transport DS460C shelves at the end of this procedure Steps 1 Verify that your system configuration is Multi Path HA Multi Path Quad path HA or Quad path sysconfig You run this command from the nodeshell of either controller It might take up to a minute for the system to complete discovery The configuration is listed in the...

Page 39: ...e location LEDs one on the operator display panel and one on each IOM12 module Location LEDs remain illuminated for 30 minutes You can turn them off by entering the same command but using the off option 4 If you are removing an entire stack of disk shelves complete the following substeps otherwise go to the next step a Remove all SAS cables on path A IOM A and path B IOM B This includes controller...

Page 40: ... shelf in the stack The next disk shelf can be above or below the disk shelf you are removing depending on which IOM A ports 1 and 2 or 3 and 4 you removed the cabling from You can refer to the following cabling examples when removing a disk shelf from an end of a stack or the middle of a stack Note the following about the cabling examples The IOM12 modules are arranged side by side as in a DS224C...

Page 41: ... the system to complete discovery The first two lines of output show disk drives with connectivity through both path A and path B The last two lines of output show disk drives with connectivity through a single path path B cluster storage show disk port PRIMARY PORT SECONDARY PORT TYPE SHELF BAY 1 20 0 A node1 6a 20 0 B SAS 20 0 1 20 1 A node1 6a 20 1 B SAS 20 1 1 21 0 B SAS 21 0 1 21 1 B SAS 21 1...

Page 42: ...utomatic assignment reenable it by entering the following command otherwise go to the next step storage disk option modify autoassign on For HA pair configurations you run the command from the clustershell of both controllers 10 Power off the disk shelves you disconnected and unplug the power cords from the disk shelves 11 Remove the disk shelves from the rack or cabinet To make a disk shelf light...

Page 43: ... you did not save the packaging materials you should place drives on cushioned surfaces or use alternate cushioned packaging Never stack drives on top of each other Before handling drives wear an ESD wrist strap grounded to an unpainted surface on your storage enclosure chassis If a wrist strap is unavailable touch an unpainted surface on your storage enclosure chassis before handling a drive You ...

Page 44: ...You could also bring down your entire system The best practice is to have the current versions of disk shelf IOM firmware and disk drive firmware on your system before adding new disk shelves shelf FRU components or SAS cables Current versions of firmware can be found on the NetApp Support Site NetApp Downloads Disk Shelf Firmware NetApp Downloads Disk Drive Firmware Disk shelf IOM firmware is aut...

Page 45: ...ion a Determine the target node the node the failed IOM12 module belongs to IOM A belongs to Controller 1 IOM B belongs to Controller 2 b Take over the target node storage failover takeover bynode partner HA node FAS2600 series single path configuration a Shut down the system from the system console halt b Verify that your system halted by checking the storage system console 5 Disconnect the cabli...

Page 46: ...t the cabling The SAS cable connectors are keyed when oriented correctly into an IOM port the connector clicks into place and the IOM port LNK LED illuminates green You insert a SAS cable connector into an IOM port with the pull tab oriented down on the underside of the connector 12 Perform one of the following actions based on the type of configuration you have If you have a Then Multipath HA mul...

Page 47: ...te NetApp Downloads Disk Shelf Firmware NetApp Downloads Disk Drive Firmware If needed you can turn on the disk shelf s location blue LEDs to aid in physically locating the affected disk shelf storage shelf location led modify shelf name shelf_name led status on A disk shelf has three location LEDs one on the operator display panel and one on each IOM12 module Location LEDs remain illuminated for ...

Page 48: ...ew power supply is in the Off position 8 Using two hands with the cam handle of the new power supply in the open position support and align the edges of the new power supply with the opening in the disk shelf and then firmly push the new power supply until it meets the mid plane Do not use excessive force when sliding the power supply into the disk shelf you might damage the connectors 9 Close the...

Page 49: ...el LEDs The LEDs on the disk shelf front operator display panel indicate whether your disk shelf is functioning normally or there are problems with the hardware The following table describes the three LEDs on the operator display panel used in DS460C DS224C and DS212C disk shelves LED icon LED name State Description Power Solid green One or more power supplies are supplying power to the disk shelf...

Page 50: ... operator display panel looks different however the three LEDs are arranged in the same way The following illustration is of a DS224C disk shelf operator display panel with the end cap on IOM12 module LEDs The LEDs on the IOM12 module indicate whether the module is functioning normally whether it is ready for I O traffic and whether there are any problems with the hardware The following table desc...

Page 51: ...four SAS lanes established a link with either an adapter or another disk shelf Location Solid blue The system administrator activated this LED function to aid in physically locating the disk shelf with the failed IOM12 module The location LED on the operator display panel and both IOM12 modules illuminate when this LED function is activated Location LEDs automatically turn off after 30 minutes The...

Page 52: ...er supply Check event messages to determine corrective action to take Attention Solid amber An error occurred with the function of the power supply Check event messages to determine corrective action to take Depending on your disk shelf model power supplies can be different dictating the location of the two LEDs The following illustration is for a power supply used in a DS460C disk shelf The two L...

Page 53: ...functioning normally or there are hardware problems The following table describes the LEDs on fans used in DS460C disk shelves Item LED name State Description Attention Solid amber An error occurred with the function of the fan Check event messages to determine corrective action to take 51 ...

Page 54: ...hardware Disk drive LEDs for DS224C and DS212C disk shelves The following table describes the two LEDs on the disk drives used in DS224C and DS212C disk shelves Callout LED name State Description Activity Solid green The disk drive has power Blinking green The disk drive has power and I O operations are in progress 52 ...

Page 55: ...ically or horizontally in the disk shelf dictating the location of the two LEDs The following illustration is for a disk drive used in a DS224C disk shelf DS224C disk shelves use 2 5 inch disk drives arranged vertically in the disk shelf The following illustration is for a disk drive used in a DS212C disk shelf DS212C disk shelves use 3 5 inch disk drives or 2 5 inch disk drives in carriers arrang...

Page 56: ...Off No drive or other component in the drawer requires attention and no drive in the drawer has an active locate operation Blinking amber A locate drive operation is active for any drive within the drawer 2 13 Activity Drive activity for drives 0 through 11 in the drive drawer Green The power is turned on and the drive is operating normally Blinking green The drive has power and I O operations are...

Page 57: ...Attention LED light on 55 ...

Page 58: ...Y WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE NetApp reserves the right to change any products described herein at any time and without notice NetApp assumes no responsibility or liability arising from the use of products described herein except as expressly agree...

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