Net2Edge
LIB-306 Install Guide
Install Guide Rev. D
www.net2edge.com
Page 23 of 25
CRA’s are valid for 60 days from the date of issuance. An invoice will be generated for payment on any
unit(s) not returned within 60 days.
Upon completion of a demo/ evaluation test period, units must be returned or purchased within 30 days. An
invoice will be generated for payment on any unit(s) not returned within 30 days after the demo/ evaluation
period has expired.
The customer must pay for the non-compliant product(s) return transportation costs to Net2Edge for
evaluation of said product(s) for repair or replacement. Net2Edge will pay for the shipping of the repaired or
replaced in-warranty product(s) back to the customer (any and all customs charges, tariffs, or/and taxes are
the customer's responsibility).
Before making any non-warranty repair, Net2Edge requires a $200.00 charge plus actual shipping costs to
and from the customer. If the repair is greater than $200.00, an estimate is issued to the customer for
authorization of repair. If no authorization is obtained, or the product is deemed non-repairable, Net2Edge
will retain the $200.00 service charge and return the product to the customer not repaired. Non-warranted
products that are repaired by Net2Edge for a fee will carry a 180-day limited warranty. All warranty claims
are subject to the restrictions and conventions set forth by this document.
Net2Edge reserves the right to charge for all testing and shipping incurred, if after testing, a return is
classified as "No Problem Found."
THIS WARRANTY IS YOUR ONLY REMEDY. NO OTHER WARRANTIES, SUCH AS FITNESS FOR A
PARTICULAR PURPOSE, ARE EXPRESSED OR IMPLIED. NET2EDGE IS NOT LIABLE FOR ANY
SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS
OF DATA, ARISING FROM ANY CAUSE OR THEORY. AUTHORIZED RESELLERS ARE NOT
AUTHORIZED TO EXTEND ANY DIFFERENT WARRANTY ON NET2EDGE'S BEHALF.
