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Cleaning the sensor window
Avoid cleaning the sensor window if possible. Keep lens cap closed as long as no lens is attached,
avoid touching the sensor. If necessary, clean the sensor window using compressed air. If further
cleaning is required, use lint-free, ESD-safe cloth wiper. Avoid cloth that could generate static charge
or that could scratch the window. The camera should be cleaned in an ESD-safe area. The person
performing cleaning should be earthed.
Connectors
Take care when handling the camera so that no damage can be done to the connectors. Prevent
foreign objects in the connectors.
Handle carefully
Always transport the camera in its original packaging. Do not drop the equipment or allow it to be
subject to strong impact or vibration, as such action may cause malfunctions. Do not damage the
connection cable, since this may cause wire breakage. If the camera is not in use, attach the lens cap
to the camera to protect the image pickup surface. If the equipment is not to be used for a long
duration, turn off power to the camera for safety.
Check compatibility of lens
Depending on lens and lighting an image can be reflected as a ghost into the imaging area. This is not
a fault of the camera. Depending on the lens the performance of the camera might not be brought
out fully due to deterioration in resolution and brightness in the peripheral area, aberration and
other side effects. Be sure to check lens and lightning you plan to use for compatibility with your
camera. When installing a lens in the camera make sure that it is not tilted. Use a mounting screw
free from defects and dirt. Otherwise the lens might not be removable from the camera.
Install lenses with a protrusion from bottom of the screw equal or less than 10 mm. If a lens does not
fulfill this condition it might damage the camera when trying to be installed.
10mm or less
C-mount lens
Bottom of
the screw
Figure 1:
C-Mount Lens
Dropping Frames
Depending on your PC or USB3.0 interface board configurations, images may not be captured
properly (e.g. dropping frames). In this case, change pixel clock setting to lower value.
