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Ness FGR006SRB, Product Installation Manual, Page: 6 / 78

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Ness FGR006SRB Product Installation Manual Download Page 6

3

Ness - IDTECK

2 . W IR IN G  &   IN ITIAL  S E TTIN G

a. Host PC (Spec : Pentium IV 1.7GHz, RAM 256M)
b. PRG2000B Kit
c. Controller (iCON100 or iTDC)
d. Application Software

- STARWATCH Dual Pro, STARWATCH iTDC Pro, STARWATCH Dual Pro 2, STARWATCH iTDC Pro 2

a. System configuration for using FGR006SRB

Step 1. Register Fingerprint 

- Register fingerprint using FGR006SRB REG

Step 2. Receiver Fingerprint Data 

- Send registered fingerprint data to PRG2000B

Step 3. Program Smart card

- Program Encrypted fingerprint data and I.D to Smart card

Step 1

Step 2

Step 3

Click “Set port” as shown below and select the port
which is connected to the encorder.

Click “ Receive Fingerprint Data”     

b. Communication setting of PRG2000B Kit

c. Register Fingerprint

Summary of Contents for FGR006SRB

Page 1: ...T CATALOG 2 WIRING INITIAL SETTING 1 14 3 INSTALLATION TIPS CHECK POINT 15 19 4 SERIAL COMMUNICATION SETUP 20 26 5 LAN COMMUNICATION SETUP 27 35 6 DIAL UP COMMUNICATION SETUP 36 42 7 DOOR LOCK INSTALLATION 43 55 8 POWER PACK CONNECTION 56 9 TROUBLE SHOOTING 9 1 9 19 ...

Page 2: ...Chapter 1 PRODUCT CATALOG ...

Page 3: ...Chapter 2 WIRING INITIAL SETTING ...

Page 4: ...ional initialization In case master card or ID is lost a Unit will be initialized when all dip switch move down b Unit can be initialized from S W c User Registration Deletion a Change the unit to master mode with Master card b Present user card which will be registered c If presented card has been registered already user will be deleted instead of registration d If the card is not registered the ...

Page 5: ...erial Converter CNP 200A ADD 00 ADD 01 ADD 31 RS422 RS422 26bit Wiegand White Wire Wiegand Data 1 Orange Wire Fingerprint Error Purple Wire Tamper DC12V Power Supply Access Control Panel 26 bit Wiegand iTDC iCON100 Consisting of PRG2000B Kit PRG2000B FGR006SRB REG RS232 Application S W CD Power adapter DC12V 500mA Communication cable Software manual Table holder Smart card 5ea FGR006REG FGR006SRB ...

Page 6: ...tion for using FGR006SRB Step 1 Register Fingerprint Register fingerprint using FGR006SRB REG Step 2 Receiver Fingerprint Data Send registered fingerprint data to PRG2000B Step 3 Program Smart card Program Encrypted fingerprint data and I D to Smart card Step 1 Step 2 Step 3 Click Set port as shown below and select the port which is connected to the encorder Click Receive Fingerprint Data b Commun...

Page 7: ...Door Lock Siren Light RS 232 PC RS 422 DC12V Pow er Supply Orange Wire Black Wire Orange Wire White S tripe Blue Wire Brown Wire Yellow Wire R ed Wire White S tripe Black Wire White S tripe Green Wire Black Wire Black Wire Black Wire R ed Wire Pink Wire Cyan Wire Purple Wire White Wire Purple Wire White S tripe Gray Wire R ed Wire Black Wire Black Wire Black Wire Yellow Wire R ed S tripe NO COM 12...

Page 8: ...it No which user wants to delete to delete ID PIN only mode 4 6 digit No RF only RF P W mode 8 digit No RF Only RF P W Card Reading PIN Only Register PIN 4 6digit TS Set Time Schedule DEFAULT 00 Set accessible time RD Set Reader mode DEFAULT 3 1 Use only main device 2 Use only exit reader 3 Use both reader a S E T MODE S E LE CTION S elect mode with 4 or 6 Key b S E T ADDR E S S S elect mode with ...

Page 9: ...TX RX RX 12V GND BLack Orange Wire White S tripe R ed Wire White S tripe Black Wire White S tripe Green Wire R ed Green White 220V 9Pin 25Pin 3 2 2 3 5 7 Black Wire R ed Wire Pink Wire Cyan Wire Purple Wire White Wire Purple Wire White S tripe Black Wire Black Wire Black Wire Exit Button Door Status Pir Fire Tamper Sensor etc Exit Reader Chime Bell Door Lock Siren Light RS 232 PC RS 422 DC12V Pow ...

Page 10: ... press softly to make sure that the fingerprint is positioned correctly Present card or enter 4 8 digit No intended to delete In case of 4 digit No Enter 0000 before the No to make it 8 digit No Ent 1 Present Card Ent 2 Enter PIN 4 8 digit PW Enter P W Will be used under P W mode TS Set Time Schedule Set accessible time RD Set Reader mode 1 Use only main device 2 Use only exit reader 3 Use both re...

Page 11: ...GND CLS1 D1 D0 12V GND CLS2 D1 D0 12V RL2 RL1 GND INPUT 5 GND INPUT 4 GND INPUT 3 GND INPUT 2 GND INPUT 1 12V GND GND Rx Tx Rx Rx Tx Tx R S 422 ICON100 CNP200 TX R X Blue TX R X Black R X TX R ed R X TX White TX TX R X R X TXD R XD GND Fail S afe Fail S ecure TXD R XD GND TX TX R X R X 1 2 3 5 9 Next to ICON100 HOST 25 Pin 9 Pin Door S tatus Pir S ensor Fire S ensor Card R eader Chime Bell Card R ...

Page 12: ...Card No _ _ _ _ _ _ _ _ 4 or 6 key Left Right MOVE 2 or 8 key Up Down MOVE ENT OK or Enter ESC Cancel or deactivate RF Only Card RF P W Card P W Address for ICON100 can be set from DIP S W and menu only gives number of address Refer DIP S W setting table 1 Card Card Reading 2 Key Enter PIN 8digit Enter No which user wants to delete to delete ID ID Enter 8 digits ID number PW Enter P W which will b...

Page 13: ...ON Off 1 2 3 4 5 6 7 8 DIP S W JUMPER SWITCH SETTING EX Address 15 Since 15 1 2 4 8 off 1 2 3 4 switch to set 15 0 ON ON ON ON ON ON ON ON 1 2 3 4 5 6 7 8 31 OFF OFF OFF OFF OFF ON ON ON 30 ON OFF OFF OFF OFF ON ON ON 29 OFF ON OFF OFF OFF ON ON ON 28 ON ON OFF OFF OFF ON ON ON 27 OFF OFF ON OFF OFF ON ON ON 26 ON OFF ON OFF OFF ON ON ON 25 OFF ON ON OFF OFF ON ON ON 24 ON ON ON OFF OFF ON ON ON 2...

Page 14: ...lay 4 Alarm 4 Relay 3 Lock 4 2 9 1 iTDC Connection Diagram 2 9 NESS iTDC 2 4 Door Controller IN 7 Relay 1 Lock 1 Relay 2 Alarm 1 Relay 3 Lock 2 Relay 4 Alarm 2 TCP IP Connector LED 2 LED 1 RS 232 RS 422 RJ45 IN 6 IN 5 D C 2 D C 1 E B 2 LED 21 INPUT LED 20 LED 19 LED 18 LED 17 LED 16 LED15 E B 1 GND D1 D0 VCC Reader 4 OUT Reader 2 OUT Reader 3 IN Backup SW Battery LCD Display Keypad LED 8 14 LED 7 ...

Page 15: ...system Initialize S W System Initializing Initialize END Turn OFF Power c Address Setting ON 1 2 3 4 5 6 7 8 0 0 0 0 0 0 0 0 1 0 0 0 1 0 0 0 1 0 1 1 0 0 1 1 d Door Number Setting There is 8 bit DIP SW for address setting and it turns to 8 bit binary code Each bit has fixed address value the address is calculated the sum value of each bit set to 1 position The same address is set both hardware and ...

Page 16: ...hedule code 00 15 for the Readers TA is the Time Schedule for the Reader 1 TB is for Reader 2 TC is for Reader 3 and TD is for Reader 4 When you present the card to Reader 1 then the cardholder is only allowed the access of the door during the Time Schedule code entered to TA__ and the other Readers are the same manner If you want to access the door anytime for the cardholder then enter default Ti...

Page 17: ...DA500 tag so after that RF500 reader only detects the tags have the same site code IDTECK assigns site code for the customers 2 RF500 reader has 8 channels of reader addresses and factory setting of reader address is set to 0 address You may change the reader address by setting the two external wires to ground level Please refer to the RF500 Users Manual 3 RF500 reader has bi directional character...

Page 18: ...Chapter 3 INSTALLATION TIPS CHECK POINT ...

Page 19: ... and Data or Ness 101 170 Shielded Reader ACU Belden 9514 22 AWG 150m or Ness 101 170 Shielded Door Contact Belden 9512 22 AWG Exit Button or Ness CAB 110 300m Sensor Input Belden 9514 22 AWG Input ACU or Ness CAB 110 Door Lock Alarm Device Belden 9409 18AWG Lock Alarm ACU or Ness CAB 110 300m RS232 Cable Belden 9829 24 AWG Converter Host P C or Ness 101 170 Shielded 15m RS485 Cable ACU ACU Belden...

Page 20: ... will stabilize 18 6us after the leading edge of a bit Since the data bit is captured in the middle of the bit which is approximately 52us after the leading edge of a bit The reflection stabilizing time 18 6us is much before the center of the bit therefore the termination resistors are not required However if you install the cable to maximum length the impedance of cable and network is mismatched ...

Page 21: ... will be a current flow through the shield wire when the voltage level of both ends of shield wire is not equal and this current flow will create noise and interfere to communications For the good grounding we recommend to connecting ONLY one end of shield wire of communication cable to grounding system If you find earth ground nearby then connect one end of shield wire to earth ground If you do n...

Page 22: ...reduce the voltage drop and ACU can read data correctly 1 Reduce the DC resistance of GND wire Using thick cable or add more wires to GND wire in parallel If you connect 4 wires in parallel for GND the DC resistance of GND wire will be reduced to 1 4 of single wire 2 Use separate power for the reader Disconnect 12V wire from the ACU and connect external power supply to the reader nearby then there...

Page 23: ...Chapter 4 SERIAL COMMUNICATION SETUP ...

Page 24: ... LED Display of status of power RX TX Power input Free Voltage AC 85V AC 250V In case of RS 485 half duple signal transmission RTS signal is to be ON 1 in case of receipt RTS signal is to be OFF 0 RS 232 CRS 422 RS 485 D SUB 9P Male D SUB 9P Female D SUB 9P Female 2 RXD 1 TX White 1 TRX White 3 TXD 6 TX Red 6 TRX Red 7 RTS 2 RX Black 2 N C 8 CTS 7 RX Blue 7 N C 4 DTR 3 GND Yellow 3 GND Yellow 6 DT...

Page 25: ...0A RS 232C Female HOST To next iTDC iCON100 TX TX RX RX RX RX TX TX RS 232C Converter Cable RS 422 RS 232 To RS 422 485 Converter 1st iTDC iCON100 RX RX TX TX RS 422 2nd iTDC iCON100 Red Wire White Wire Blue Wire Black Wire 4 2 3 RS 422 485 Converter to 505R Finger007 Connection HOST To next 505R Finger TX TX RX RX RX RX TX TX RS 232C Converter Cable RS 422 RS 232 To RS 422 485 Converter 1st iTDC ...

Page 26: ...RS 422 485 Converter to NESS iCON100 iTDC Connection 2 TXD 3 RXD 5 GND RXD 2 TXD 3 GND 5 HOST RS 232C Female Converter 505R iCON100 iTDC Finger007 505R Finger007 Converter RS 232C Female TX TX RX RX RX RX TX TX Blue Wire Black Wire Yellow Wire Brown Wire Gray Wire Blue Wire Red Wire White Wire Converter TX TX RX RX RX RX TX TX Blue Wire Black Wire Red Wire White Wire 505R ...

Page 27: ...ility If using additional Multi port device multiple communication is available Supported Ness Products iTDC iCON100 FINGER007 FGR006 505 4 5 Communication type definition As shown below click on Database then scroll to Option From Option menu select Serial Chain Type as Communication Type then click OK to save HOST HOST CNP 200A iTDC Loop1 TCP IP NetEye 1000SA ADD 00 ADD 01 RS422 232 Serial Conve...

Page 28: ...ion of 505R FINGER007 ICON100 system System definition is set both system address and system information in installed system System address must be checked because system and program communicate with each other as system address Certification of system address refer to hardware system manual System Address selects the same address of 505R FINGER007 ICON100 system Usually to use one STAR 505R FINGE...

Page 29: ...after restarting program If setting is finished correctly you identify communication status of 505R FINGER007 like following figure 1 FIGURE 1 When system isn t communicated repeat previous procedures Configuration Identify whether address of 505R FINGER007 device and program are equal Identify whether Communication port of between 505R FINGER007 system and computer are equal Check a Converter whe...

Page 30: ...Chapter 5 LAN COMMUNICATION SETUP ...

Page 31: ...nger007 505R or ICON100 2 LAN converter NetEye1000S 3 LAN converter adapter 4 9 Pin Female Connector Figure 1 9 Pin Female Connector LAN Converter LAN Converter Adaptor Star505R or Finger007 Product 5 1 2 Connection via RS232 Ness 505R FINGER007 And 9 PIN Connector Wire Table 505R FINGER007 WIRE 9 PIN CONNECTOR PIN CONNECTION Black wire with White stripe TXD Pin No 2 RXD Red wire with White stripe...

Page 32: ...Figure 4 d As shown below Figure 5 connect the red w white stripe wire Finger007 or 505R to 3 on the 9 pin connector Figure 5 Once the connection is finished move on to the LAN converter setup section 5 1 3 Connection via RS422 Ness 505R FINGER007 and 9 PIN Connector Wire Table 505R FINGER007 WIRE 9 PIN CONNECTOR PIN CONNECTION Gray wire TX Pin No 2 RX Brown wire RX Pin No 3 TX Yellow wire TX Pin ...

Page 33: ...ctor Figure 7 c As shown below Figure 8 connect the brown wire to 3 on the 9 pin connector Figure 8 5 1 4 Lan Converter Setup Switch Setup a Connection via RS232 b Connection via RS422 Connection via RS232 will require the following Piano Switch setup as shown below Figure 11 and table Connection via RS232 will require the following Piano Switch setup as shown below Figure 11 and table Figure 11 F...

Page 34: ...nverter IP setup and checking communication activity The application program is installed for the IP setup from the PC to LAN converter a Setup Program Install I To begin installation find the NetEye1000_Setup exe in the CD and click on it II As shown below Figure 14 begin installation Click Next button to move to next step Figure 14 As shown below Fig 15 find the folder to install into and click ...

Page 35: ...the remote enable Button to enable remote setting menu you can see Password Input Box Default Password is smicneteye Type the password and click OK button Now you can change the password As shown below Figure 18 each LAN converter needs to setup the IP Gateway Subnet Mask and Port From display Figure 17 clicking twice on the highlighted LAN converter to setup will popup setup screen below Figure 1...

Page 36: ... input Admin Password is not needed for Login As shown below Figure 19 click on Database then scroll to Option From Option menu select TCP IP Chain Type as Communication Type then click OK to save If you click the remote search IP button Remote Setup Box will be displayed Type the remote NetEye IP address and click Add button You can input multiple remote NetEyes IP addresses When you click OK but...

Page 37: ... LAN converter with one device as RS232 one device is connected When using RS422 a maximum of 32 devices can be connected for use Click on Register button to save the related information then click on Close button to close As shown below Figure 22 click on Database scroll to System Definition Figure 22 Figure 23 Figure 24 As shown below Figure 23 follow the instructions below to setup Select the L...

Page 38: ...tem Port Definition or press shortcut key Ctrl A Then click Add or Modify button and the following screen appears Check the comm type IP Address TCP Port No Module Type then modify if necessary a Active item must be checked b IP Address Input IP Address registered IIM7100 Remote Configuration c TCP Port No This is 5000 a fixed value d Mode Type you must use Internal Reference In case that its comm...

Page 39: ...Chapter 6 DIAL UP COMMUNICATION SETUP ...

Page 40: ...Modem to serial port of host computer using a standard serial cable 3 Run Hyper Terminal program 4 Type ATZ and Enter from Hyper terminal 5 If this Modem is successfully connected to Hyper Terminal then Modem will reply OK message 6 Type ATS0 1 and Enter then confirm the modem reply OK message 7 Type AT W and Enter then confirm the modem reply OK message 8 Now this modem is setup 9600 baud rate Au...

Page 41: ...ort of Dial up Modem 6 2 1 Connect DB9 1 to DB25 8 MODEM COMPUTER DB 9 PIN DB 25 PIN 6 2 2 Connect DB9 2 to DB25 3 MODEM COMPUTER DB 9 PIN DB 25 PIN 6 2 3 Connect DB9 3 to DB25 2 MODEM COMPUTER DB 9 PIN DB 25 PIN 6 2 4 Connect DB9 4 to DB25 20 MODEM COMPUTER DB 9 PIN DB 25 PIN 6 2 5 Connect DB9 5 to DB25 7 MODEM COMPUTER DB 9 PIN DB 25 PIN 6 2 6 Connect DB9 6 to DB25 6 MODEM COMPUTER DB 9 PIN DB 2...

Page 42: ...cable as below referring 4 Serial cable configuration Connect DB 9 to RS232C Port of CONVERTER Connect DB25 to 25 PIN PORT of MODEM 6 3 1 Connect DB9 2 to DB25 3 MODEM COMPUTER DB 9 PIN DB 25 PIN 6 3 2 Connect DB9 3 to DB25 2 MODEM COMPUTER DB 9 PIN DB 25 PIN 6 3 3 Connect DB9 5 to DB25 7 MODEM COMPUTER DB 9 PIN DB 25 PIN 6 2 7 Connect DB9 9 to DB25 22 MODEM COMPUTER DB 9 PIN DB 25 PIN ...

Page 43: ...B 25 PIN 6 3 4 Connect DB25 4 to DB25 5 COMPUTER DB 9 PIN Host Site Remote Host Computer with 505R Access Control Program Telephone Line RS232C Host Cable Converter RS422 RS232 505R F007 ICON100 System Remote Modem Host Modem Connect Dial up modem referring 7 Dial up Modem Connection Flow Diagram as below 6 4 2 Connect DB9 PIN A to COM Port of PC ...

Page 44: ...d CD install the program Refer to provided Software Manual for installation procedure Once installation is complete click on Start button scroll to Program then to Star505R Finger007Ver4 0 English to start the program From the Login screen input Admin Password is not needed for Login As shown below Figure 1 click on Database then scroll to Option From Option menu select Dial Up Chain Type as Commu...

Page 45: ...ne number click Connect button To disconnect click DisConnect button As shown below Figure 4 click on Database scroll to System Definition Figure 4 As shown below Figure 5 follow the instructions below to setup Figure 5 Select the System Address Input System Name Select System Location For System Type select Normal for 505R and Finger for Finger007 Select First Reader Second Reader and input relat...

Page 46: ...Chapter 7 DOOR LOCK INSTALLATION ...

Page 47: ...t to one side direction in case of EM Lock In case of Outswing install as follow No 1 In case of Inswing install as follow No 2 and in this case you have to add L Z Bracket Card reader or Exit button can be used for Exit 7 1 1 How to install in Single Door Iron frame door Wood door Glass door a Outswing Door Open b Inswing Door Open ...

Page 48: ...1 2 How to Install in Double Door 1 Lock Fire Protection Door Wood Door Glass Door L Bracket It is used in Outswing Door It is used in case difficult to install EM lock in door frame a Outswing Door Open b Inswing Door Open How to install ...

Page 49: ...NESS IDTeck PRODUCT INSTALLATION GUIDE 46 IDTECK 7 1 3 How to Install in Double Door 2 Lock Fire Protection Door Wood Door Glass Door a Outswing Door Open b Inswing Door Open ...

Page 50: ...Door 2 Lock Fire Protection Door Wood Door Glass Door Controller Lock Relay 12VDC Power Locking Device Connection Inner Circuit NC NO COM Specification Rated Voltage and Current DC12V 500mA DC24V 250mA Door Contact COM NO NC Power Fail safe type Power Fail secure type ...

Page 51: ...ck Card reader or Exit button can be used for Exit If frame is not existed at the top or bottom of glass by using deadbolt case for glass door it can be installed by sticking to glass If frame is existed just at the bottom of glass it is installed by using an exposed case 7 2 1 How to Install in Double Door 2 Locks Tempered Glass Door 7 2 2 How to Install in Double Door 1 Lock Tempered Glass Door ...

Page 52: ...ECK 7 2 3 How to Install in Single Door tempered glass door 7 2 4 How to install Deadbolt Case for glass without frame at the top of door tempered glass door Open type Deadbolt Case for glass only Upper glass Upper glass Bottom glass ...

Page 53: ...ock Relay 12VDC Power Locking Device Connection Power Fail safe type Power Fail secure type Black NC NO COM red black yellow yellow orange gray white red 1 sec no 1 ON 2 sec no 2 ON 3 sec no 1 2 ON 4 sec no 3ON 8 sec no 4ON Time Control S W 1 2 3 4 5 Lock Connection DC Input DC Output Magnetic S W Open S W ON Specification Rated current and voltage DC12V 700mA Door Contact COM yellow NO green NC v...

Page 54: ... lock has not to be opened outside Able to open the door by trundling cylinder of lever on exit If you intend to exit by using card reader or exit button cut the wing of latch for locking to both sides cylinder lever 7 3 1 How to install in Single Door fire protection door wood door a Single Door 7 3 2 How to install in Double Door fire protection door wood door a Double Door ...

Page 55: ...utting the wing of latch After cutting the wing of latch Unable to move latch Both sides locking state Pull and open the door Controller Lock Relay 12VDC Power Locking Device Connection Power Fail secure type Black NC NO COM Specification Rated current and voltage DC12V 120mA Door Contact COM NO red black yellow Power Fail safe type ...

Page 56: ...use hole has to be drilled before installation In Double Door it is installed between door frame of fixed door and door It is used just in Double Door It has the merit not exposed in the outside because it is reclaimed In this case connect lock cable with lock through electronic hinge TEK 9 7 4 1 How to Install a Double Door ...

Page 57: ...or was already It has to be installed indoors Door Cord 7 5 1 How to stick a Double Door 7 6 The Installation of Cylinder Lever Cylinder Type In this case Cylinder or Lever Type is used If exit button is not installed for exit you have to exit by using Cylinder Lever In case of Cylinder Lever outdoors key has to be install and indoors it has to be always locked without key Cylinder Type 7 6 1 How ...

Page 58: ...door Decide whether install or not as the type of Lock Case that exit button needs On cutting latch of Cylinder Lever On installation of Electro Magnetic Lock Deadbolt Case that exit button doesn t need On installation of Cylinder Lever 7 7 1 Installation 7 7 2 How to connect lines Connect at the input of Exit button 36 ...

Page 59: ...Chapter 8 POWER PACK CONNECTION ...

Page 60: ...Chapter 9 TROUBLE SHOOTING ...

Page 61: ...center In case that Ò Door ClosedÓ Ò CONTACT MAS TE R Ómessage is shown and buzzer sound is heard when system is installed and card is present Cause Setup Error P W Delete System Demagnetization Defect Solution 1 Check whether yellow LED is turned on at the ordinary times If so it is the case door is closed by output T S or the case of demagnetization defect 2 In case of No 1 check output T S or i...

Page 62: ... Main power OFF Separate 3 wire pink cyan and black GND Main power ON again Aware that all the setting value be back to the default value and data memory be clear ID data clear Event data clear Time Schedule data clear etc 4 Define IN OUTPUT value as intend and keep the main power on more than 5 days 5 If after all the above the problem remains please contact a designated service center Doesn t en...

Page 63: ...nd is heard continuously without any action Cause Installation error Tamper S W operation demagnetization defect Solution 1 In case that sensor is not attached at the input port it is alarm by Tamper S W attached in the device 2 In case that the wall installed is not smooth 3 Set up output in F2 IN OUT DEFINE TAMPER S W as 0 4 If it is not the problem of Tamper S W contact service center The Setup...

Page 64: ...roblem is continued contact service center Ò S CHE DULE E R R OR Ómessage shows when R FID card is read Cause Error in RFID card registration time schedule setting or the system itself Solution 1 If it is of properly operating unit before there has been electric shock that damaged internal memory and data Please initialize the unit as instructed in the manual 2 Check if ID information is put incor...

Page 65: ...n from the device RS422 to RS232 converter and of from the PC RS232 to RS232 converter 120 ohm between RX and RX section of the device 120 ohm between TX and TX section same for the converter If needed connection information contact IDTECK A S center 5 If the problem remains after performing 1 2 3 4 of the above please contact IDTECK service center Unable to initiate the communication between the ...

Page 66: ...nd change ADAPTIVE MODE USE and then try again its fingerprint registration ADAPTIVE MODE USE provides more delicate reading of fingerprint but it delays a little more than normal 3 If the problem remains after performing 1 2 of the above it could be of fingerprint module defect or the device defect please contact IDTECK service center Fingerprint error shows in the LCD repeatedly during fingerpri...

Page 67: ...me at the setup menu 3 If setting time is incorrect or odd letters are shown it is the problem of sub circuits Contact the service center Cause 1 In case that IDTECK appointment number is not registered 2 In case that line connection of reader is incorrect 3 In case of reader inferiority Solution 1 When card is presented to the reader at Master Mode 00000000 ENT Reader Test of Setup Mode 4 if card...

Page 68: ...al 6 If the trouble remains after the procedure above contact a designated service center The reader seems to read cards but the controller does not respond or does not respond properly such as displaying wrong card numbers in the reader test mode Cause Error in RFID card registration time schedule setting or the system itself Solution 1 If it is of properly operating unit before there has been el...

Page 69: ...ted 2 Check if the voltage of Back Up Battery is over 3 6V 3 If it is over 3 6V make initialization process as below In power on put off on the 8 DIP switch Check if the LCD shows message of Turn OFF DIP 8 Press Any Key Put back DIP switch 8 from ON to OFF Make power reset off and on Aware that all the setting value be back to the default value and data memory be clear ID data clear Event data cle...

Page 70: ... the IDs after initializing 3 If the trouble remains after the procedure above contact a designated service center Doesn t enter the Setup Mode after entering the Master ID 00000000 Cause An error in Setup or possible component defect Solution 1 Check whether a beep sound is generated when you press a key When it is the problem may be an error in setup Proceed followings Enter the Master ID 000000...

Page 71: ...er TX port TX RX TX The RS232 cable from RX port RX RX TX the converter GND GND TX RX TX RX RS422 Multi Drop iTDC iTDC RS422 232 PC Converter RX RX TX The RS232 cable from RX RX TX the converter TX TX RX TX TX RX Cause Of that user mistake memory SRAM is damaged or the system is defective of the device Solution 1 Check BAT connection S W You have to connect the S W and system initialize before sys...

Page 72: ...y dirty and objects from device R ed LE D keeps blinking Cause Device is in setup mode Master card is presented Solution 1 Device is move to setup mode when master card is presented 2 Present master card again and then LED will turn off Door close status 3 Master card must not be presented for door access Cause Device is under manual locking mode Solution 1 If device is under manual locking mode d...

Page 73: ...s are recommended in configuration Memory expansion improves system functions therefore having more memory is beneficial 1 CPU Pentium III 700 MHz or Higher 2 Memory 128 Mb or Higher 3 HDD 2 Gig min 4 Port 2 serial port or Higher 5 Network 1 Ethernet card 6 OS Microsoft Windows 98 Windows 2000 Professional or Windows XP Home Recommended configuration for system of less than 60controllers Solution ...

Page 74: ...ial 1 CPU Pentium 4 or Dual processors 2 Memory 512 Mb or Higher 3 HDD 8 Gig or Higher 4 Port 8 serial port Needs Multi Port card or Higher 5 Network 1 Ethernet card 6 OS Microsoft Windows 2000 server or Windows XP Professional Trouble reporting to IDTECK Service Center Solution Please check this trouble shooting before reporting Enclose the following information to the report in detail to speed u...

Page 75: ...f contoller is not blinking while the TX LED of CNP200 converter is blinking It indicates that the converter is sending signal but the controller is not receiving Solution 1 Check communication line to converter 2 Check converter itself 3 Check electric noise around communication line RX LED of CNP200 converter is blinking but the data does not come into PC it indicates that the PC is not receivin...

Page 76: ...to one to make its setting Communication error in controller connected to TCP IP Converter Module Cause Defected controller or incorrect communication setting Solution 1 Check the controller 2 Check the board ID is accord to the ID set in the S W 3 Check correctness of serial communication setting of TCP IP Converter Module Baud Rate 9600bps Parity Bit Stop Bit Data Bit 4 In case of use of externa...

Page 77: ... Cause Defect of TCP IP Converter Module or unstable network Solution 1 Replace TCP IP Converter Module and retry 2 Check the network with network manager 3 If the problem remains after checking 1 2 of the above please contact IDTECK service center Checking communication via TCP IP Converter Module Solution General Not able to connect TCP IP Converter Module 1 Check the connection of TCP IP Conver...

Page 78: ...converter is not sending the signal to PC Check converter side 2 Check the TX communication line of TCP IP converter 3 Replace TCP IP converter to check the defect of the converter 4 Check the communication noise RX LED of TCP IP converter is blinking but data is not come in to PC 1 Converter is sending signal properly but PC is not able to receive it 2 Check Lan line connected from converter to P...

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