Nespresso Essenza C99, Service Manual

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17
Service Manual EF 347 / EF 348 en Version 1.0
Troubleshooting
Check Machine on receipt
The receipt check enables you to rapidly
locate faults on the machine and to initiate
appropriate repair action.
Follow the check procedure.
Repair any faults found and check if the
machine is operating perfectly.
Check procedure Symptoms Action / repair work Further action / repair work
1 Check appliance for visible
damage
1.1 Parts of housing broken or damaged
YES - Replace parts if necessary
NO - Go to point 1.2
1.2 Mains cable damaged
YES - Replace mains cable
NO - Plug machine to the mains and go to point 2.1
2 Check mechanical elements
2.1 Closing handle works correctly
YES - Go to point 2.2
NO - It is hard or impossible to close the closing handle
YES - Screw on closing handle screws at defined
torque or replace CBU (see page 26)
NO - Replace the CBU
2.2 Is the capsule correctly ejected?
YES - Go to point 3
NO - Replace TCBU
3 Fill water tank 3.1 Water tank is leaking
YES - Replace water tank
NO - Go to point 4