Neopost Carat Prisma, Operator'S Manual

Page: 60 / 74

60
Flap is wrinkled
and sometimes
not opened. Envelope not within
specifications. Check specifications
and change
envelopes if needed. “Document
Specifications” on
page 62
Flap sticks. Store envelopes
according to
specifications. “Document
Specifications” on
page 62
Flap curled. Envelopes stored or
manufactured
improperly. “Document
Specifications” on
page 62
Separation set too
narrow. Adjust envelope
separation. “Envelope Separation”
on page 25
Fingers are placed
on top of the
envelope. Fingers adjusted too
deep into the
envelope. Check fingers
position, adjust if
needed. “Insert Position” on
page 28
Envelope stops too
early. Check envelope stop
position, adjust if
needed. “Insert Position” on
page 28
System stops
while inserting
(stoppage at the
inserting point). Fingers not correctly
adjusted. Check fingers
position, adjust if
needed. “Insert Position” on
page 28
Inserted document
too long for used
envelope. Check fold settings. “Fold Settings” on
page 34
Envelope throat
incorrect. Check envelope
specifications. “Envelope Settings” on
page 32
Envelope glued
inside. Eliminate faulty
envelopes. -
Window not glued
properly. Eliminate faulty
envelopes. -
Symptom Possible cause Remedy Reference