NEO STORMER QUAD, User Manual

Page: 17 / 35

P. 17
- Neo Stormer Quad
Versión Español
Troubleshooting
Maintenance
Symptom Solution
Fixture Auto-
Shut Off
If it is stopped or dimmer than normal, the unit may have shut itself off due to
high heat. This is to protect the fixture from overheating.
No Light Output Check to ensure fixture is operating under.
No Light Output Check to ensure fixture is operating under correct mode, IE sound active/auto/
DMX/Etc., if applicable.
Chase Speed
Too Fast/Slow
Check to ensure proper setup of speed adjustment.
No Power Check fuse, AC cord and circuit for malfunction.
Blown Fuse Check AC cord and circuit for damage, verify that moving parts are not restricted
and that unit’s ventilation is not obstructed.
Slow Movement Check that speed channels are set appropriately.
Fixture Not
Responding /
Responding Erratically
Make sure all connectors are seated properly and securely.
Use Only DMX Cables and/or check cables for defects.
Install a Terminator.
Reset fixture(s).
Fixture Moving
On Its Own
Verify proper mode of operation. Is the fixture in “Auto” mode?
6. TROUBLESHOOTING AND MAINTENANCE
• Your fixture will require regular cleaning to
prevent a build up of dust and smoke debris
on the optics and housing. After disconnection
of power, wipe down the fixture with a damp
cloth. Never use alcohol or solvents as this may
damage the finish. Use glass cleaner for glass
surfaces such as external lens or mirrors. A
dry paint brush is an excellent tool to remove
surface dust.
• Be sure to periodically check for loose parts
that could damage the fixture or potentially
allow the fixture to cause injury. Make sure all
overhead and wall installations have a second-
ary safety device installed such as a safety ca-
ble rated for your fixture type and size. Check
the power cord as well, make sure there is no
damage that could cause electrical shock,
never remove the ground prong.
• There are no user-servicable parts in this
fixture. Do not attempt to open and repair this
fixture. Return to the factory for repair.
Always disconnect power before
cleaning never remove the ground
prong from power cord never spin
a fan with compressed air, this can
damage components in your fixture.