Precautions
• Direct sunlight may cause the loss of recognition of writing.
• Please be careful not to cover the optical sensor with your fingers. Otherwise, your
writing may not be recognized.
• Do not apply pressure to the pen tip.
• Storing pen without pen cap may cause degradation of functionality due to dust
and foreign substances on the optical sensor.
• The pen cap should be placed on the pen if not in use and if the cap gets dirty,
please clean with soft cloth or cotton swab.
• If you use a non-recommended ink refill, it may cause a recognition problem.
NeoLAB is not responsible for any malfunction caused by this matter.
• If you write on the edge of the page where there is no code, your handwriting
may not be recognized.
Allowable
Recognition Angle
Product’s acceptable
recognition angle is
-20° ~ +40°.
(90° vertical standard)
Usage Angle
Hold the pen and maintain
a natural writing angle.
Status
LED Color
(1)
Dimming : Indicates slowly getting dark and bright while flashing.
(2)
Check if there’s any dirt around optical sensor or on paper.
Power ON
Power OFF
Charging
Fully charged
Low battery power
Bluetooth connection standby
During App connection
Low storage
During firmware update
Firmware update failure
Solid
(1)
Dimming
illuminating
Flashing
Flashing
(1)
Dimming
Flashing
(1)
Dimming
Flashing
-
-
-
-
-
-
-
Change color dimming
(1)
Solid (with alarms)
LED Color Status Key
Holding the Pen
* The recognition rate is affected by the direction of the optical
sensor’s angle. The sensor (oval shaped part adjacent to the pen
tip) should face downwards.Deviating from the appropriate
degree, or holding the pen in the wrong direction could cause
difficulties with capturing your writing or drawing.
Verify optical sensor or
usage environment
Changing ink color after
connecting to the App
illuminating and then turned OFF
