Version: 5.0
28.08.2017
12
KEN001BT55
EN
2. If you can‘t solve the problem according to the method, please contact qualified
professional.
3. It is normal that the device has the circulation sound of the refrigerant.
4. It is normal that the warm air blows out from the outlet.
TROUBLESHOOTING TIPS
Problem
Possible causes
What to dot
Dehumidi-
fying
capacity
limited
Low motor
speed, low
temp. of
the outlet
air.
The capacitance of the fan motor and
compressor are reduced.
Change the capacitor.
The refrigerant is leaking.
Please contact qualified professional.
Dehumidifying capacity
is low.
The humidity or temp. is too low.
It is recommended to stop the device.
More than two devices working in the
same room.
It is recommended to using one device.
Working for a long
time, but the room is
still humid.
The door or the window is open.
Please close the door and the window.
There is water vapor source in the room. Please close the water vapor source.
Room space is too big.
Adjust the space or choose larger
capacity dehumidifier.
Specification of the dehumidifier is too
small.
Please choose a dehumidifier with larger
capacity.
Too noisy
If the ground is rugged?
Make adjustment.
The device isn‘t in right position.
Put it in right position.
Water leakage
Using in cold weather, device defrosting
repeatedly and the ice near the water
outlet haven‘t melted completely and plug
up the draining hose.
Please stop the device regularly, make
sure the ice melts completely.
If the draining hose is clogged by some
objects.
Clean the draining hose.
If the draining hose installed incorrectly.
Install the draining hose correctly.
