Version: 5.0
28.08.2017
11
KEN001BT55
EN
1. If the dehumidifier fails to work, please switch off the unit immediately, and pull out the
plug and check the following:
TROUBLESHOOTING TIPS
Problem
Possible causes
What to dot
Device does not work
Power cut or the plug is broken.
Check the power supply.
The plug doesn‘t insert well.
Insert the plug properly
Power voltage too low
(supply voltage < Rated voltage 20%)
Wait until the supply voltage normal
The cable is too thin
Change the cable.
The system temp. is too high, device stops
for protection.
The indicator humidity control / temp.
protection light on
Repress the ON/OFF button.
The system temp. is too high, device stops for
protection.
Set humidity > environment humidity,
device auto stops, the indicator humidity
control / temp. protect is on.
When ambient humidity > set
humidity, device auto start.
Water tank is full.
Pour out the water, put the bucket
back.
The motor works, the
compressor doesn‘t
work.
Compressor over loading.
Press ON/OFF button or contact
qualified professional.
Compressor burnt due to leakage or voltage
too low.
Please contact qualified
professional.
Something wrong with the circuit board.
Change the circuit board.
Device is defrosting.
DEFROST indicator light is on
Wait until defrosting finished.
The motor doesn‘t work
Compressor capacitance invalid.
Change the capacitor.
The motor is broken.
Change the motor.
Something is wrong with the circuit board.
Change the circuit board.
Display shows E1
Coil Sensor-Error
Exchange the coil sensor.
Display shows E2
Moisture Sensor-Error
Exchange the moisture sensor.
Display shows E3
Temperature Sensor-Error
Exchange the temperature sensor.
