How to check during failures
Symptom
Item to be checked
Actions to be taken
Product doesn't run at
all
Is the power cord properly
plugged into the120V AC main
outlet?
Properly connect the power cord
to the120V AC main outlet
Is the filter attached
correctly?
Check whether or not the filter is
an original product complying
with the specifications.
The air purification
doesn't seem to work
well
Is the filter replacement
notification being displayed?
Replace with an original product
standard filter
Is the filter dirty?
Remove the dirt in the filter
using a vacuum cleaner etc.
Is the ventilator clogged?
Clean the parts of the product's
bottom or upper side's
ventilation holes that are clogged
with dust or foreign objects.
Strange noise occurs
Are there foreign objects
inside the product's fan?
Clean and remove dust and
foreign objects inside the
product.
Is the product properly
installed on a flat and rigid
surface?
Install and use product on a flat
and rigid surface.
Is the filter clogged with dust
etc.?
Remove the dust from the filter's
dirty part using a vacuum
cleaner.
