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    Trouble shooting

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Trouble shooting

Trouble shooting

Malfunctions often have simple explanations. Please 

read the following notes before calling the after-sales 

service.

:

Warning – Risk of electric shock! 

Incorrect repairs are dangerous. Repairs may only be 

carried out and damaged power cables replaced by 

one of our trained after-sales technicians. If the 

appliance is defective, unplug the appliance from the 

mains or switch off the circuit breaker in the fuse box. 

Contact the after-sales service.

Malfunction table

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LED lights

Defective LED lights may be replaced by the 

manufacturer, their customer service or a qualified 

technician (electrician) only.

:

Warning – Risk of injury! 

The light emitted by LED lights is very dazzling, and can 

damage the eyes (risk group 1). Do not look directly 

into the switched on LED lights for longer than

100 seconds.

4

Customer service

Customer service

When calling us, please give the product number

(E no.) and the production number (FD no.) so that we 

can provide you with the correct advice. The rating plate 

with these numbers can be found inside the appliance 

(remove the metal mesh grease filter to gain access).
You can make a note of the numbers of your appliance 

and the telephone number of the after-sales service in 

the space below to save time should it be required.

Please be aware that a visit by an after-sales engineer 

will be charged if a problem turns out to be the result of 

operator error, even during the warranty period.
Please find the contact data of all countries in the 

enclosed customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You 

can therefore be sure that the repair is carried out by 

trained service technicians who carry original spare 

parts for your appliances.

Accessories

(not included in the scope of delivery)

Note: 

These instructions apply to several appliance 

models. It may be the case that an optional accessory 

that is listed does not apply for your appliance.

Note: 

Observe the installation instructions in the 

accessory.

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Problem

Possible cause Solution

The appliance 

does not work

The plug is not 

plugged in.

Connect the appliance to the 

electricity supply

Power cut

Check whether other kitchen 

appliances are working

Faulty fuse

Check in the fuse box to make 

sure that the fuse for the 

appliance is OK

The lighting does 

not work.

The LED lights 

are defective.

Call the after-sales service.

The button 

illumination does 

not work.

The control unit is 

faulty.

Call the after

­

sales service.

E no.

FD no.

After-sales service

O

GB

0344 892 8989 

Calls charged at local or mobile rate.

IE

01450 2655 

0.03 € per minute at peak.

Off peak 0.0088 € per minute.

Accessory - narrow 260 mm

Order number

Starter set for air recirculation mode 
Easy-change filter for starter set

Z5105X5
Z5101X1

CleanAir recirculation module
Easy-change filter for CleanAir recirculation 

module (cannot be regenerated)

Z5280X0
Z5170X1

Easy-change filter for CleanAir recirculation 

module (can be regenerated)

Z50XXP0X0

Accessory - wide 345 mm

Order number

Starter set for air recirculation mode 
Easy-change filter for starter set

Z5106X5
Z5102X1

CleanAir recirculation module
Easy-change filter for CleanAir recirculation

module (cannot be regenerated)

Z5286X0
Z5170X1

Easy-change filter for CleanAir recirculation

module (can be regenerated)

Z50XXP0X0

Summary of Contents for I96BMV5N5B

Page 1: ... en Instructions for installation and use EXTRACTOR HOOD ...

Page 2: ......

Page 3: ...t its installation location This appliance is intended for domestic use and the household environment only The appliance is not intended for use outside Do not leave the appliance unattended during operation The manufacturer is not liable for damage which is caused by improper use or incorrect operation This appliance is intended for use up to a maximum height of 2000 metres above sea level This a...

Page 4: ...weep He is able to assess the house s entire ventilation setup and will suggest the suitable ventilation measures to you Unrestricted operation is possible if the vapour extractor hood is operated exclusively in the circulating air mode Warning Risk of fire Fatty deposits in the grease filter may catch fire Regularly clean the grease filter Never operate the appliance without a grease filter Risk ...

Page 5: ...Penetrating moisture may result in an electric shock Clean the appliance using a damp cloth only Before cleaning pull out the mains plug or switch off the circuit breaker in the fuse box Causes of damage Caution Risk of damage due to corrosion Always switch on the appliance while cooking to avoid condensation Condensate can produce corrosion damage Always replace faulty bulbs to prevent the remain...

Page 6: ...onmentally friendly manner ÇOperating modes OperatingmodesExhaust air mode Note The exhaust air must not be conveyed into a functioning smoke or exhaust gas flue or into a shaft which is used to ventilate installation rooms which contain heat producing appliances Before conveying the exhaust air into a non functioning smoke or exhaust gas flue obtain the consent of the heating engineer responsible...

Page 7: ...en after the fan is switched off Touch the Q symbol Switching off Touch the Q symbol AirFresh function Switching on Touch the 3 symbol 3 will be shown on the display panel The fan runs for approximately 5 minutes per hour at fan setting 1 Switching off Touch the 3 symbol This ends the AirFresh function Intensive setting You can use the intensive setting if there is a large build up of odours and f...

Page 8: ...switched off Metal grease filter ªª Activated charcoal filter ªª Metal grease filter and activated charcoal filter ªª and ªª If you have not yet done so the metal grease filters should now be cleaned or the activated charcoal filter replaced Cleaning and maintenance on page 12 Note The saturation indicator does not apply for non renewable activated charcoal filters that are inserted downstream of ...

Page 9: ...ting the appliance reset all existing connections to the WiFi or other appliances If your extractor hood is connected directly to the hob it cannot be connected to your WiFi as well and you will not be able to use Home Connect Press and hold the and symbols at the same time until the D and Ù indicators start flashing The extractor hood has been connected to the hob when the D symbol stops flashing...

Page 10: ...teps for Manually logging into your home network The extractor hood cannot be switched on during the connection process You can cancel the process at any time by pressing the symbol To connect the extractor hood to your home network the extractor hood must be switched on 1 Press and hold the and symbols at the same time until the D and Ù indicators start flashing 2 Touch the symbol to start automa...

Page 11: ... is available in your country Note For more information and to check whether the remote diagnostics service is available in your country please visit the Help Support area of the Home Connect website for your country www home connect com Resetting the connection You can reset the connections you have saved on your home network and on Home Connect at any time Press and hold the and symbols at the s...

Page 12: ...e Aggressive all purpose cleaning products Oven spray Note Wash new sponge cloths thoroughly before use Note Follow all instructions and warnings included with the cleaning products Removing metal grease filter 1 Open the lock and swing down the metal grease filter When you do this take hold of the metal grease filter from underneath with your other hand 2 Take the metal grease filter out of the h...

Page 13: ... rinse them thoroughly Leave the metal grease filters to drain on an absorbent material In the dishwasher Note Slight discolouration may occur if the metal grease filters are cleaned in the dishwasher This discolouration has no effect on the performance of the metal grease filters Use normal domestic dishwashing detergents Do not clean heavily soiled metal grease filters together with cookware Pla...

Page 14: ...eer visit and product advice Rely on the professionalism of the manufacturer You can therefore be sure that the repair is carried out by trained service technicians who carry original spare parts for your appliances Accessories not included in the scope of delivery Note These instructions apply to several appliance models It may be the case that an optional accessory that is listed does not apply ...

Page 15: ...er is responsible for ensuring that the appliance works perfectly at its installation location The surfaces of the appliance are easily damaged Avoid damaging them during installation The width of the extractor hood must correspond at least with the width of the hob For the installation observe the currently valid building regulations and the regulations of the local electricity and gas suppliers ...

Page 16: ...ncoming exhaust air wall box alone will not ensure compliance with the limit Safe operation is possible only when the partial vacuum in the place where the heat producing appliance is installed does not exceed 4 Pa 0 04 mbar This can be achieved when the air needed for combustion is able to enter through openings that cannot be sealed for example in doors windows incoming exhaust air wall boxes or...

Page 17: ...on Packaging material is dangerous to children Never allow children to play with packaging material KGeneral information GeneralinformationExhaust air mode Warning Risk of death Risk of poisoning from flue gases that are drawn back in The exhaust air must not be conveyed into a functioning smoke or exhaust gas flue or into a shaft which is used to ventilate installation rooms that contain heating ...

Page 18: ...t socket that has been correctly installed The mains plug of the mains power cable must be easily accessible after installation of the appliance If this is not possible an all pole isolating switch must be integrated into the permanent electrical installation according to the conditions of overvoltage category III and according to the installation regulations The permanent electrical installation ...

Page 19: ...sition The open side must be facing the hob control elements The support frame can be subsequently re positioned by loosening the securing screws Fitting the appliance 1 Hook the appliance from below into the support frame Note Ensure that the mains cable is not trapped 2 Fasten the appliance to the support frame using 2 securing screws 3 Hook in the retaining clip and screw tight KDXVW DLU PP LUF...

Page 20: ...st air pipe to the reducing connector 3 Seal both joints appropriately Attaching the flue duct Warning Risk of injury Components inside the appliance may have sharp edges Wear protective gloves 1 Separate the flue ducts To do this remove the adhesive tape 2 Remove the protective foil from both sides 3 Place both parts of the upper flue on the appliance and push together Note The slots of the upper...

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Page 24: ... 9001360954 9001360954 980615 en Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom ...

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