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Troubleshooting

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11  Troubleshooting

You can rectify minor faults on your appliance yourself.

Read the troubleshooting information before contacting

after-sales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury!

Improper repairs are dangerous.

Repairs to the appliance should only be carried out

by trained specialist staff.

If the appliance is defective, call Customer Service.

→ 

"Customer Service", Page 14

WARNING ‒ Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out

by trained specialist staff.

Only use genuine spare parts when repairing the

appliance.

If the power cord of this appliance is damaged, it

must be replaced by trained specialist staff.

11.1 Malfunctions

Fault

Cause and troubleshooting

The appliance is not

working.

The mains plug of the power cord is not plugged in.

Connect the appliance to the power supply.

The circuit breaker in the fuse box has tripped.

Check the circuit breaker in the fuse box.

There has been a power cut.

Check whether the lighting in your kitchen or other appliances are working.

The lighting does not

work

1

.

Different causes are possible.

Call the after-sales service. 

→ 

"Customer Service", Page 14

Defective LED lights may be replaced by the manufacturer, their customer service or a

qualified technician (electrician) only.

Remote control not

working.

The batteries are flat.

→ 

"Replacing the batteries in the remote control", Page 12

In the LED display,

the LEDs flash one to

five times after the

appliance is switched

off.

The batteries are almost empty.

→ 

"Replacing the batteries in the remote control", Page 12

The lighting automat-

ically switches on as

soon as the appli-

ance is connected to

the power supply.

Demo mode is switched on.

To deactivate demo mode, press and hold   and   for approx. 3 seconds.

LED 1 flashes in the

LED display.

The grease filters are saturated.

→ 

"Cleaning grease filters in the dishwasher", Page 11

→ 

"Cleaning grease filters manually", Page 11

LED 2 flashes in the

LED display.

The odour filters are saturated.

Change the odour filter. → 

Page 12

12  Disposal

12.1 Disposing of old appliance

Valuable raw materials can be reused by recycling.

1.

Unplug the appliance from the mains.

2.

Cut through the power cord.

3.

Dispose of the appliance in an environmentally

friendly manner.

Information about current disposal methods are

available from your specialist dealer or local author-

ity.

1

Depending on the appliance specifications

Summary of Contents for I14RBQ8W0/01

Page 1: ...Ceiling mounted ventilation system User manual and installation instructions I14RBQ8W0...

Page 2: ...o an altitude of max 2000 m above sea level Do not use the appliance With an external timer 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have r...

Page 3: ...embly are dangerous and may lead to mal functions Do not make any changes to the electrical or mechanical assembly The filter cover may swing out Open the filter cover slowly Take hold of the filter c...

Page 4: ...all Customer Service Customer Service Page 14 WARNING Risk of electric shock Penetrating moisture may cause an electric shock Do not use wet sponge cloths 2 Preventing material damage 2 1 Avoiding mat...

Page 5: ...if it is no longer required When the lighting is switched off it does not con sume any energy Clean or replace the filters at regular intervals The effectiveness of the filter is retained Put the cook...

Page 6: ...r saturation indicator 3 Fan setting 3 4 Intensive mode 1 5 Intensive mode 2 6 Automatic mode 1 fan run on time interval vent ilation 7 Home Connect 8 Infrared receiver 1 Depending on the appliance sp...

Page 7: ...dours Depending on the setting of the sensor sensit ivity the optimum fan setting is automatically switched on If the sensor control reacts too weakly or too strongly you can change the setting for th...

Page 8: ...up in the LED dis play To cancel the setting press 3 To save the setting press and hold and for ap prox three seconds Or wait approx 10 seconds until the setting is saved automatically a A signal tone...

Page 9: ...ul Notes The software update consists of two steps The first step is the download The second step is the installation on your appli ance You can continue to use your appliance as normal while updates...

Page 10: ...the appliance as specified This will ensure that the different parts and surfaces of the appliance are not damaged by incorrect cleaning or unsuitable clean ing products WARNING Risk of explosion Hig...

Page 11: ...f grease removal We recommend cleaning the grease filters every two months WARNING Risk of fire Fatty deposits in the grease filters may catch fire Clean the grease filters regularly Requirement The g...

Page 12: ...been removed 1 Open the odour filter cartridge 2 Remove the odour filter 3 Remove the new odour filter from the packaging 4 Insert the odour filter Insert the odour filter in the correct direction 5 C...

Page 13: ...1 Different causes are possible Call the after sales service Customer Service Page 14 Defective LED lights may be replaced by the manufacturer their customer service or a qualified technician electric...

Page 14: ...bsite If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details for Customer Service can be found in the enclosed Cust...

Page 15: ...Connect functionality is in compli ance with relevant statutory requirements 1 A detailed Declaration of Conformity can be found on line at www neff home com uk among the additional documents on the p...

Page 16: ...rease deposits in the grease filter may catch fire The specified safety clearances must be complied with in order to prevent a build up of heat Observe the specifications for your cooking appliances I...

Page 17: ...nplug the power cord or switch off the fuse in the fuse box Call customer services Page 14 Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist sta...

Page 18: ...ricity provider 16 7 Information on the installation situation Install this appliance on the kitchen ceiling or a stable suspended ceiling To install additional special accessory parts ob serve the en...

Page 19: ...he guide sleeves 5 Move the appliance and lower it further so that the collar nuts are positioned on the edge of the guide sleeves 6 Carefully tighten the diagonally opposite collar nuts until the app...

Page 20: ...ion of the appli ance frame and screw them firmly in place 20 4 Remove the new odour filter from the packaging 5 Insert the odour filter into the odour filter cartridge Insert the odour filter in the...

Page 21: ...ves Risk of injury when opening and closing the hinges Keep your hands away from the hinges The appliance is heavy To move the appliance two people are required Use only suitable tools and equipment 1...

Page 22: ...10 Remove the odour filter 11 Loosen the screws on the side covers 20 12 Remove the side covers 13 Close the odour filter cartridge 14 Loosen the cable that is provided on site from the terminal clam...

Page 23: ......

Page 24: ...er te GmbH Carl Wery Stra e 34 81739 M nchen GERMANY 9001521594 9001521594 030302 en Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Roa...

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