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Operating noises

Quite normal noises

Droning

Motors are running (e.g. refrigerating 

units, fan).

Bubbling, humming or gurgling noises

Refrigerant is flowing through the tubing.

Clicking

Motor, switches or solenoid valves are 

switching on/off.

Preventing noises

The appliance is not level

Please align the appliance with a spirit 

level. Use the height-adjustable feet 

or place packing underneath them.

The appliance is not free-standing

Please move the appliance away 

from adjacent units or appliances.

Containers or storage areas wobble 

or stick

Please check the removable parts 

and re-insert them correctly if required.

Eliminating minor faults yourself

Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following 

information.
Customer service will charge you for advice – even if the appliance is still under 

guarantee!

Fault

Possible cause

Remedial action

Displays 

do not illuminate.

Power failure; the fuse 

has been switched off; 

the mains plug 

has not been inserted 

properly.

Connect mains plug. Check whether 

the power is on, check the fuses.

The freezer 

compartment has 

a thick layer of frost.

Defrost the freezer compartment 

(see chapter Defrosting). Always 

ensure that the freezer compartment 

door is closed properly.

The frozen food is 

frozen solid.

Loosen frozen food with a blunt 

object. Do not use a knife or pointed 

object.

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