en
Troubleshooting
24
17.1 Malfunctions
Fault
Cause and troubleshooting
The appliance is not working.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
"Language English" appears on
the display.
There has been a power cut.
▶
Configure the initial configuration settings.
"-H-" or "-h-" appears on the dis-
play.
Cooking compartment too hot for operating mode.
1.
Wait until the appliance has cooled down.
2.
Start the operating mode again.
The appliance cannot be
switched on;
appears on the
display.
Automatic childproof lock or childproof lock is activated
▶
Press and hold the button until "Childproof lock deactivated" appears on
the display.
Appliance will not start or cuts
out during operation.
Different causes are possible.
▶
Check any notifications that appear on the display.
"Displaying information", Page 11
Malfunction
▶
Call the after-sales service.
The appliance is not heating;
appears on the display.
Demo mode is activated in the basic settings.
1.
Briefly disconnect the appliance from the power supply by switching the cir-
cuit breaker in the fuse box off and then on again.
2.
Deactivate Demo mode within the next 3 minutes in the
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a
The appliance will perform a self-test, after which it will be ready to use.
Time not displayed when appli-
ance switched off.
Basic setting has been changed.
▶
Change the basic setting for the clock display.
Appliance door cannot be
opened.
The cleaning function locks the appliance door; is lit on the display.
▶
Allow the appliance to cool down until goes out on the display.
"Self-cleaning function", Page 17
The childproof lock locks the appliance door.
▶
Use the button to deactivate the childproof lock.
You can switch off the lock in the basic settings.
The interior lighting does not
work.
The LED light is defective.
Note:
Do not remove the glass cover.
▶
Call the after-sales service.
Maximum operating time
reached.
To prevent the appliance from continuing to run when it is no longer needed, it
automatically stops heating after a few hours if the settings are not changed dur-
ing this time. A notification appears on the display.
The point at which the maximum operating time is reached is determined by the
corresponding settings for an operating mode.
1.
Press any button to continue operation.
2.
If you do not need to use the appliance, press to switch it off.
Tip:
To prevent the appliance from switching off when you do not want it to, set
a cooking time.