NEFF B47VS34 0B Series, User Manual And Installation Instructions, Page: 33 / 48

Troubleshooting
en
33
21.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working. The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
"Language English"
appears on the dis-
play. There has been a power cut.
▶
Configure the initial configuration settings.
→
"Initial use", Page 11
The appliance cannot
be switched on;
appears on the dis-
play. Automatic childproof lock or childproof lock is activated
▶
Press and hold the button until "Childproof lock deactivated" appears on the display.
Appliance will not
start or cuts out dur-
ing operation. Different causes are possible.
▶
Check any notifications that appear on the display.
→
"Displaying information", Page 13
Malfunction
▶
Call the after-sales service.
→
"Customer Service", Page 35
The appliance is not
heating;
appears
on the display.
Demo mode is activated in the basic settings.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
2.
Deactivate Demo mode within the next 3 minutes in the
→
"Basic settings", Page 20 .
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance will perform a self-test, after which it will be ready to use.
Time not displayed
when appliance
switched off. Basic setting has been changed.
▶
Change the basic setting for the clock display.
→
"Basic settings", Page 20
HomeConnect is not
working correctly. Different causes are possible.
▶
Go to www.home-connect.com.
The control panel
cannot be opened. The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1. Call the after-sales service.
→
"Customer Service", Page 35
2.
If there is water in the water tank, empty the water tank:
‒
Open the appliance door.
‒
Grip on the right and left below the control panel.
‒
Slowly pull out the control panel and push it upwards.
Steam escaping from
ventilation slots dur-
ing cooking Escaping steam is not a fault.
No action required.
The appliance re-
quests descaling
without the counter
appearing in ad-
vance. The set water hardness range is too low.
1.
Descale the appliance.
→
"Descaling", Page 27
2.
Check the water hardness and set this in the basic settings.
→
"Basic settings", Page 20
The appliance
prompts you to rinse
it. During the descaling, the power supply is interrupted or the appliance is switched off.
▶
Rinse the appliance twice.
→
"Descaling", Page 27