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5

For advice on the correction of persistent flue problems 
consult your supplier/installer for more detail.

7. 

ASH REMOVAL

Depending on the type of wood burnt and frequency, the 
ashes will need removing every 2 to 6 weeks.

Retaining at least 10mm of ash helps protect the firebox 
base, and can make it easier to start the fire next time.

Excess ashes should be removed when necessary, placed 
in a non-combustible container with a tightly fitting lid 
and moved outdoors immediately to a location clear of 
combustible materials.

8. 

FLUE/CHIMNEY FIRE

If a flue/chimney fire occurs:

 

Shut air control fully to smother the fire

 

Do not use the appliance after a flue fire until an 
accredited installer has assessed the cause and 
any resultant damage.

9. 

CLEANING PAINTWORK AND GLASS

The appliance, when cool, can be cleaned with a damp 
cloth.

Over the years, the black paint will fade and can be 
touched up with Stove Bright metallic black paint.

To clean the glass, we recommend using a household 
window cleaner or general purpose cleaner with a soft 
cloth. Do not use abrasive cleaner or scourer pads.

10.  CLEANING THE FLUE

Check inside of flue prior to each season for any build-up 
of creosote (wood tar). To do this:

1. 

First remove the baffle (refer to “2. Replacement of 
Baffle” under Maintenance & Servicing section).

2. 

Using a small mirror and torch hold the mirror on 
an angle below the flue with the torch shining at it 
and look for black creosote build-up. A fine black 
powdery layer is normal, but if built up layers of 
creosote can be seen, then the flue needs cleaning.

3. 

Refit the baffle if no cleaning is required.

To clean the flue:

1. 

A flue cleaning brush can be purchased from most 
wood heater retail outlets or large hardware stores.

2. 

The objective is to pull the brush down through the 
flue.

3. 

With the baffle removed, tie a rope to one end of the 
brush, and drop the rope from the top (outside on 
top of the roof) down the flue.

4. 

Grab the end of the rope inside the firebox and pull 
the brush through.

5. 

Check the inside of the flue with the mirror and 
torch. Repeat if necessary.

6. 

Once clean, remove any excess creosote from the 
firebox and replace the baffle.

Check flue integrity by checking that the 900mm flue 
sections have not separated at the joins.

Alternatively, get a flue cleaning service to do the job for 
you (it’s a dirty job).

Summary of Contents for Form 2 Series

Page 1: ...PREMIUM PORTRAIT WOOD HEATER OPERATING INSTRUCTIONS...

Page 2: ...Glen Dimplex Australia proudly supports the activities of Landcare Australia through its membership of the AHHA VERSION 1 0 NECTRE FORM 2 NF2 22...

Page 3: ...4 6 Burning Tips 4 6 1 Fuel Quality 4 6 2 Flue Draught 4 7 Ash Removal 5 8 Flue Chimney Fire 5 9 Cleaning Paintwork and Glass 5 10 Cleaning the Flue 5 11 Troubleshooting Tips 6 11 1 Glass in Door Bla...

Page 4: ...ny way without the written approval of the manufacturer Extraction fans or rangehoods placed in the same room or space can cause appliance to emit smoke into the room unless outside air kit is install...

Page 5: ...ldup of creosote soot in the flue which will then require regular cleaning and may result in a flue fire Do not burn painted impregnated treated wood manufactured board products or pallet wood 4 LIGHT...

Page 6: ...resh wood to catch 6 After 10 or more minutes the air control can be adjusted to the desired heat output setting 6 BURNING TIPS 6 1 FUEL QUALITY Use wood with a moisture content of less than 20 Logs s...

Page 7: ...e cleaner or scourer pads 10 CLEANING THE FLUE Check inside of flue prior to each season for any build up of creosote wood tar To do this 1 First remove the baffle refer to 2 Replacement of Baffle und...

Page 8: ...flue draught Contact the installer should this happen 11 2 TROUBLE STARTING THE FIRE If all ash has been removed from the firebox it can upset the supply of air to the base of the fire When cleaning...

Page 9: ...icks with two angled edges one on either corner of the firebox Ensure angled cut meets up neatly with side bricks 3 One large brick at the rear Once bricks are in fit the retainer over the top to hold...

Page 10: ...door from the heater and lay it horizontally on a work bench 1 Six small stainless steel tabs hold the glass in place Remove the screws from the stainless steel strips with a 4mm hex key 2 Take out t...

Page 11: ...h that fastens at two points highlghted in the diagram below These latch points can be adjusted forwards and backwards as needed To adjust the door latch 1 Using 8mm spanner hold the M5 hex nut tight...

Page 12: ...3 x 285 x 25mm tapered vermiculite N111 041 Door seal 1810mm x 14mm round fibreglass rope N111 096 Glass replacement kit 1 x glass 5mm pyro ceramic curved 1 x glass seal 1630 x 8 x 3mm flat adhesive b...

Page 13: ...rvice to maintain them Under the terms of this warranty Glen Dimplex Australia Pty Ltd assumes no responsibility for the labour costs involved in removing or replacing the stove Nor shall Glen Dimplex...

Page 14: ...12...

Page 15: ...13...

Page 16: ...ustralia Pty Ltd 8 Lakeview Drive Scoresby Victoria 3179 Australia T 1300 556 816 F 1800 058 900 General and Sales Enquiries flame glendimplex com au Technical Service service glendimplex com au www g...

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