Nectre Fireplaces Form 2 Series, Operating Instructions Manual

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11. TROUBLESHOOTING TIPS
11.1. GLASS IN DOOR BLACKENING
This can have several possible causes:
●
Burning unseasoned wood — if the wood is too wet,
it will cause the glass to blacken.
●
Appliance operated at low temperature — after an
overnight burn where the air slide control has been
fully closed, the glass may have blackened. When
the fire is re-stoked and burning on the high heat
setting, the blackened glass should self-clean.
●
Problems with the flue — insufficient flue draught
can cause the glass to blacken. If the flue is too
short, not properly insulated, or in a position
that results in a downdraught, then there will be
insufficient flue draught. Contact the installer
should this happen.
11.2. TROUBLE STARTING THE FIRE
If all ash has been removed from the firebox, it can upset
the supply of air to the base of the fire. When cleaning out
the firebox, retaining some ash can make it easier to start
the fire next time.
11.3. BURNING TOO QUICKLY
If you find that the heater is burning through wood too
quickly, it could be due to one or a combination of the
below factors:
1. Latch needs adjustment (refer to “5. Adjusting Door
Latch” on page 9)
2. Door seal needs replacing (refer to “3. Fitting a New
Door Seal” on page 8)
3. Baffle needs replacing (refer to”2. Replacement of
Baffle” on page 7)
11.4. GLASS CRACKING
Do not over tighten the screws on the stainless steel strips
that hold the door glass in place. Otherwise, expansion of
the cast iron door may cause the glass to crack.