P
ROBLEM
P
OSSIBLE
C
AUSE
S
OLUTION
The air fryer does
not work.
The appliance is not
plugged in.
Plug the power cord into a
grounded wall outlet.
The pan is not put into the
appliance properly
Slide the pan into the appliance.
The overheating protection is
turned on
Use a pointed object to press the
RESET button at the bottom of the
appliance.
The ingredients fried
with the air fryer are
not done.
The amount of ingredients in the
basket is too large.
Put smaller batches of ingredients
in the basket. Smaller batches are
fried more evenly.
The set temperature is too low.
Turn the temperature setting to the
required temperature (see section
‘Settings’).
The preparation time is too short.
Set the timer to the required
preparation time (see section
‘Settings’).
The ingredients are
fried unevenly in the
air fryer.
Certain types of ingredients need
to be shaken halfway through the
preparation time.
Ingredients that lie on top of or
across each other (e.g. fries) need
to be shaken halfway through the
preparation time. See section
‘Settings’.
Fried snacks are not
crispy when they
come out of the air
fryer.
You used a type of snacks meant
to be prepared in a traditional
deep fryer.
Use oven snacks or lightly brush
some oil onto the snacks for a
crispier result.
I cannot slide the
pan into the
appliance properly.
There are too many ingredients
in the basket.
Do not fill the basket beyond the
MAX indication.
The basket is not placed in the
pan correctly.
Push the basket down into the pan
until you hear a click.
The handle of the frying basket is
obstructing the pan.
Push the handle to a horizontal
position, so it does not stick out on
top of the basket.
White smoke comes
out of the appliance.
You are preparing greasy
ingredients.
When you fry greasy ingredients in
the air fryer, a large amount of oil
will leak into the pan. The oil
produces white smoke and the pan
may heat up more than usual. This
does not affect the appliance or the
end result.
The pan still contains grease
residues from previous use.
White smoke is caused by grease
heating up in the pan. Make sure
you clean the pan properly after
each use.
Fresh fries are fried
unevenly in the air
You did not soak the potato
sticks properly before you fried
Soak the potato sticks in a bowl for
at least 30 minutes, take them out
TROUBLESHOOTING
