If You Need Help 7-1
If You Need Help
The NEC Customer Service & Support (CS&S)
organization provides high quality technical service and
support for all NEC products. CS&S offers many programs
and options from which to choose to keep your NEC Versa
V working at peak performance.
Warranty information and resources outlined in this chapter
apply if you purchased your system in the United States or
Canada. The 800 phone numbers noted in this chapter let
you call NEC free of charge from locations in the U.S. and
Canada. Other numbers noted in this chapter can be used by
NEC users throughout the world to access technical infor-
mation. (Local/international telephone charges apply to
these calls.)
If you purchased your system outside of the United States
or Canada, check with your local dealer and NEC subsidi-
ary for details about warranty coverage and service.
These resources include:
■
UltraCare
®
— industry-leading warranty service
program for the Versa family
■
A network of authorized service centers located
throughout the U.S. and Canada
■
NEC’s own factory repair depots
■
Automated self-help technical support services.
7
Summary of Contents for VERSA V
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