5-6 Troubleshooting and Repair
Table Section 5-2 Problems and Solutions
Problem
Corrective Action
Memory malfunction
1.
Reseat the memory card.
2.
Replace the memory card.
3.
Replace the system board.
Keyboard or pointer malfunction
1.
Check that the keyboard cables are connected to the
system board.
2.
Replace keyboard.
3.
Replace the system board.
PCMCIA card does not work
1.
Check the PCMCIA card connection.
2.
Check Auto Setup to see if system is configured for
PCMCIA use.
3.
Make sure the PCMCIA driver is installed.
Mouse does not work
1.
Check mouse connection.
2.
Make sure mouse driver is installed.
Serial devices do not work
1.
Check the RS232C connection.
2.
Check SCU to see if system is configured for RS232C
use.
3.
Make sure RS232C driver is installed.
Parallel devices do not work.
1.
Check printer connection.
2.
Check SCU to see if system is configured for parallel
devices.
3.
Make sure printer driver is installed.
Suspend mode does not work.
1.
Remove the DC cable if connected.
2.
Push the suspend button again, firmly.
Resume does not work.
1.
Disconnect DC cable if connected.
2.
Push the suspend button again, firmly.
Error Messages
The system displays “Invalid Configuration Information” at power on when the following
conditions exist:
n
The current configuration information does not match the configuration informa-
tion stored in memory. This happens when an internal option is added.
n
The system loses configuration information stored in memory.
Summary of Contents for VERSA S
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