4-24 Field Service Guidelines
ORDERING INFORMATION FROM FAXFLASH
Order information from FaxFlash as follows:
1.
Check that the fax machine is on.
2.
Locate the document part number.
3.
Using a touch-tone telephone, call 1-888-329-0088 (U.S. and Canada only).
For international use, enter the international long distance access number, the U.S.
telephone number, and the U.S. extension (1-978-635-6090).
4.
Listen to the instructions provided by the automated attendant.
Press
1
to skip the FaxFlash introduction and jump to the automated instructions
for ordering a document or catalog.
Press
2
for an introduction to FaxFlash, followed by the automated instructions
for ordering a document or catalog.
5.
When asked by the automated attendant, enter your fax number and telephone
number.
For international use, first enter the international long distance access number
(011), your country code, area code or city code, then your fax number.
The information requested will be sent automatically to your fax machine. If FaxFlash at-
tempts to send the second order before the first order is completed, the order could be can-
celed. After three tries, FaxFlash assumes that the line is busy.
