Category
Functions
Min
Max
License Model
US
BSSD
AU
EU
OT
Assistant upgrade
(SoftPhone to Assistant)
1 128
LK-DESKTOP
SUITE-
PC
ASSISTANTxx-LIC
✓
✓
R2
✓
✓
Softphone Client
1
128
LKS-SP E Client-IP
xx-LIC
✓
R2.5
✓
F
✓
F
✓
F
Desktop Client
1
128
LK-DT Client xx-LIC
✓
R2.5
✓
F
✓
F
✓
F
Desktop Client with
Softphone Client
1
128
LK-DT SP E Client-IP
xx-LIC
✓
R2.5
✓
F
✓
F
✓
F
Desktop Shared Services
1
128
LK- SYS SHARED SVC
-LIC
✓
R2.5
✓
F
✓
F
✓
F
ACD-MIS Basic
(1 Monitor, 3 Agents)
ON/OFF LKS-ACDMIS-BASIC
-LIC
✓
✓
- -
ACD-MIS Add Monitor
1 4 LKS-ACDMIS-ADDMON
-LIC
✓
✓
- -
ACD-MIS Agent
1 197 LKS-ACDMIS-AGENT
-LIC
✓
✓
- -
ACD-MIS
Conference Channel
1 16
LKS-PVA-CONF-
PORT8-LIC
✓
R2
✓
R2
-
✓
F
PVA-Conf
PVA-IVR IVR
Channel
1 16 LKS-PVA-IVR-PORTxx
-LIC
✓
R2.5
✓
F
-
✓
F
CCIS (Port base)
LK-PVA-CCIS- PORT
xx-LIC
✓
R3
-
-
-
PVA-misc
ellaneous
PVA-PMS ON/OFF
LK-SYS-PVA
PMS-LIC
✓
F
✓
F
✓
F
✓
F
Basic Package
ON/OFF LKS-SYS-IP
Recorder
Basic Pkg-LIC
✓
F
-
-
-
Basic Supervisor
Capacity
1 256
LKS-SYS-IP
Recorder
Basic Pkg-LIC
✓
F
-
-
-
IP
Recorder
Basic Port Capacity
1
256
LKS-IP Recorder Basic
Port Add-on x-LIC
✓
F
-
-
-
Comm Analyst Base
Package (20 stations)
ON/OFF
LKS-CA - 20 STATION
PKG-LIC
✓
-
- -
Comm Analyst 256
Stations
ON/OFF
LKS-CA -256 STATION
PKG-LIC
✓
-
- -
Comm Analyst Upgrade
20 to 256
ON/OFF LKS-CA
UPG
20TO256-LIC
✓
-
- -
Comm Analyst Network
User Pack
1 999 LKS-CA-NW-1CLIENT
-LIC
✓
-
- -
Comm Analyst Add
Remote Site
1 999 LKS-CA-ADD
REMOTE
SITE-LIC
✓
-
- -
Comm Analyst Remote
Site Software
1
999 LKS-CA-REMOTE
SITE
SOFTWARE-LIC
✓
-
- -
Comm Analyst Trafic
Analysis
ON/OFF LKS-CA-TRAFFIC
ANALYSIS-LIC
✓
-
- -
Comm Analyst PMS
integration
ON/OFF LKS-CA-PMS
INTEGRATION-LIC
✓
-
- -
Comm Analyst Web
Reporting
ON/OFF LKS-CA-WEB
REPORTING-LIC
✓
-
- -
Comm Analyst Migration
from EliteIPKII CES
Migration
ON/OFF
LK-CA -IPK II CES
MIGRATION - LIC
✓
-
- -
CA
Comm Analyst Additional
256 stations
1 256 LKS-CA
ADDITIONAL
STATION256-LIC
✓
-
- -
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