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NEC Univerge SV8100, General Description Manual

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NEC Univerge SV8100 General Description Manual Download Page 142

Issue 5.02

UNIVERGE SV8100

3 - 8

Equipment

680766

LKPANEL(24BTN)-L
(M-Blue) UNIT

Color LK panel (24button) for Value (Metallic Blue) 1 
set consists 10 of panels

680767

LKPANEL(24BTN)-L
(GUNMETA) UNIT

Color LK panel (24button) for Value (GunMetallic) 1 
set consists 10 of panels

680768

LKPANEL(24BTN)-L
(L-Green-M) UNIT

Color LK panel (24button) for Value (Lime Green 
Metallic) 1 set consists 10 of panels

680769

LKPANEL(24BTN)-L
(Orange-M) UNIT

Color LK panel (24button) for Value (Orange 
Metallic) 1 set consists 10 of panels

680770

LKPANEL(24BTN)-L
(D-Brown-M) UNIT

Color LK panel(24button) for Value (Dark Brown 
Metallic) 1 set consists 10 of panels

680771

PANEL(Pink-Base)-L UNIT

Color side panel for Base (Pink)
1 set consist of 10 pair of panels. A pair includes (1) 
left and (1) right panel

680772

PANEL(Pink-VLCD)-L UNIT

Color side panel for Value LCD (Pink)
1 set consist of 10 pair of panels. A pair includes (1) 
left and (1) right panel

680773

PANEL(Pink-SLCD)-L UNIT

Color side panel for Sophi LCD (Pink)
1 set consist of 10 pair of panels. A pair includes (1) 
left and (1) right panel

680774

PANEL(C Gold-Base)-L UNIT

Color side panel for Base (Champagne Gold)
1 set consist of 10 pair of panels. A pair includes (1) 
left and (1) right panel

680775

PANEL(C Gold-VLCD)-L UNIT

Color side panel for Value LCD (Champagne Gold) 1 
set consist of 10 pair of panels. A pair includes (1) 
left and (1) right panel

680776

PANEL(C Gold-SLCD)-L UNIT

Color side panel for Sophi LCD (Champagne Gold) 1 
set consist of 10 pair of panels. A pair includes (1) 
left and (1) right panel

680777

PANEL(BIO-Base)-L UNIT

BIO side panel for Base
1 set consist of 10 pair of panels. A pair includes (1) 
left and (1) right panel

680778

PANEL(BIO-VLCD)-L UNIT

BIO side panel for Value LCD
1 set consist of 10 pair of panels. A pair includes (1) 
left and (1) right panel

680779

PANEL(BIO-SLCD)-L UNIT

BIO side panel for Sophi LCD
1 set consist of 10 pair of panels. A pair includes (1) 
left and (1) right panel

690100

MH240

Wireless SIP telephone

690600
690601

BS (F)-L (BK) KIT
BS (F)-L (WH) KIT

French Keypad

690602
690603

BS (S)-L (BK) KIT
BS (S)-L (WH) KIT

Spanish Keypad

Table 3-8  DT300/DT700 Series

 

Optional Equipment List (Continued)

Stock Number

Equipment Name

Equipment Description

Summary of Contents for Univerge SV8100

Page 1: ...rmat changes may occur When viewing and printing this document we cannot guarantee that your specific PC or printer will support all of the fonts or graphics Therefore when you view the document fonts...

Page 2: ......

Page 3: ...General Description Manual INT 2069 UNIV Issue 5 02 Version 3000...

Page 4: ......

Page 5: ...istered trademark of NEC America Inc Windows is a registered trademark of Microsoft Corporation AT T the AT T logo and all other AT T marks are trademarks of AT T Intellectual Property and or AT T aff...

Page 6: ......

Page 7: ...The manuals are described in this preface THIS MANUAL This manual provides general information about the system its features system configuration and standards This manual provides an overview of the...

Page 8: ...al is provided for the system installer This manual has detailed instructions for installing the UNIVERGE SV8100 chassis blades multiline terminals and optional equipment UNIVERGE SV8100 Programming M...

Page 9: ...not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001...

Page 10: ...pany will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify the customer as soon as possible Also...

Page 11: ...e company must be given notification prior to connection In some states the state public utility commission public service commission or corporation commission must give prior approval of connection T...

Page 12: ...itoring or recording sound activities at the other end of the telephone line using the Voice Announcement feature the sound of the alert tone at the beginning of the Voice Announcement may or may not...

Page 13: ...the following statement is provided IMPORTANT NOTE This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the System Hardware Manual may...

Page 14: ...orme aux specifications techniques applicables d industrie Canada 1 Your telephone number 2 IC registration number IC 140L SN1750 3 Ringer Equivalence Number REN of the equipment 0 7 Before installing...

Page 15: ...nd found to comply with all applicable requirements of the standard for telephone equipment C 22 2 No 225 This equipment meets IC requirements CS03 PART II PART III PART VI This digital apparatus does...

Page 16: ...disposal of the battery Nickel Cadmium or sealed lead batteries must be returned to a federal or state approved nickel cadmium or sealed lead battery recycler This may be where the batteries were ori...

Page 17: ...UST BE RECYCLED OR DISPOSED OF PROPERLY MUST NOT BE DISPOSED OF IN MUNICIPAL WASTE CONTAINS SEALED LEAD BATTERY BATTERY MUST BE RECYCLED MUST NOT BE DISPOSED OF IN MUNICIPAL WASTE Pb Ni Cd CONTAINS NI...

Page 18: ...upported features of the system For an overview of the supported features refer to the detailed documentation that comes with this system contact your local NEC Philips representative or the support d...

Page 19: ...ormed that a fine may be imposed for illegal disposal of electrical and electronic products via the general municipal waste stream To facilitate separate disposal and environmentally sound recycling a...

Page 20: ...Issue 5 02 UNIVERGE SV8100 R 12 Regulatory NOTES...

Page 21: ...1 2 Section 3 SV8100 Digital and IP Multiline Telephone Line Up 1 4 3 1 Modular Design 1 4 3 2 Digital and IP Telephones 1 5 3 2 1 Digital Telephones 1 5 3 2 2 IP Telephones 1 6 3 2 3 Terminal Categor...

Page 22: ...ons Section 1 System Capacities 5 1 1 1 System Chassis Capacities 5 1 1 2 System Blade Capacities 5 5 1 3 System Trunk Port Channel Capacities 5 12 Section 2 Chassis Power Based Calculator Chart 5 15...

Page 23: ...Address Signaling 5 27 6 4 2 Dual Tone Multifrequency DTMF Address Signaling 5 27 6 4 3 External Equipment Connection 5 28 6 4 4 Music Source for Music on Hold via Chassis 5 28 6 4 5 Music Source for...

Page 24: ...0 ___________________________________________________________________________________ 4 Table of Contents ___________________________________________________________________________________ THIS PAGE...

Page 25: ...NIVERGE SV8100 CHS2U B US and CHS2U E Chassis Expandability 1 3 Figure 1 4 UNIVERGE SV8100 Telephone Modular Design 1 4 Figure 1 5 Simplified SV8100 System 9 5 Gateway and Base Connectivity 1 12 Figur...

Page 26: ...00 ___________________________________________________________________________________ 2 List of Figures ___________________________________________________________________________________ THIS PAGE I...

Page 27: ...ist 3 2 Table 3 5 Cable Equipment List 3 3 Table 3 6 Digital Multiline Terminal DT300 Series Equipment List 3 4 Table 3 7 IP Multiline Terminal DT700 Series Equipment List 3 4 Table 3 8 DT300 DT700 Se...

Page 28: ...5 17 Table 5 12 IEEE802 af Class Specifications 5 17 Table 5 13 Traffic Capacity 5 18 Table 5 14 DT300 Series Loop Resistance and Cable Length 5 20 Table 5 15 DT700 Series Loop Resistance and Cable L...

Page 29: ...connection and four additional 19 chassis the system can be expanded to a maximum of 512 station ports The 9 5 Base and Expansion Combined chassis provides 104 total ports 80 digital terminals and ca...

Page 30: ...5 Chassis on page 1 2 The UNIVERGE SV8100 CHS2U US chassis is a compact 19 module that has six slots and one PSU One chassis supports a maximum of 80 station ports 40 analog trunks The system can be...

Page 31: ...trunks below this number With a maximum of four Base and four Expansion chassis the system will provide up to 184 trunks and 320 extensions With IP connections a maximum of 200 trunk ports maximum of...

Page 32: ...asy to use adjustable footplate allows the customer to chose from a variety of height positions that are right for them and their environment Only the DT300 DT700 Dterm Series i telephones single line...

Page 33: ...isplay models The LCD is a full dot black and white display with cursor keys The 10 key dial pad is backlit for easy viewing The 6 button and 2 button telephones are not upgradeable Value Telephones t...

Page 34: ...e 6 button and 2 button telephones are not upgradeable IP Value Telephones the value telephones are offered in 12 button 24 button and 32 button display models as well as a DESI less model The LCD is...

Page 35: ...upports full duplex handsfree operation and PSTN Public Switched Telephone Network adapter for analog operation XML open interface and 10 100 ethernet connectivity are also provided with this telephon...

Page 36: ...her features 2 button terminal is non display 6 button terminal equipped with LCD and full featured keypad available in black DT 330 Value DTL 8LD DTL 12D DTL 24D DTL 32 D 8 button DESI Less LCD telep...

Page 37: ...black and white expands the capability by providing XML display to provide more productivity enhanced applications to the users optional 60 button DSS Console provides 60 programmable keys and provide...

Page 38: ...12D 1 ITL 24D 1 ITL 32D 1 Economy ITL 2E 1 ITL 6DE 1 Value DTL 8LD 1 DTL 12D 1 DTL 24D 1 DTL 32D 1 Economy DTL 2E 1 DTL 6DE 1 Key Kit Ten Key Kit 12LK Kit N A Built in N A N A 8LK Unit Except 8LD 1 Un...

Page 39: ...Inward Dialing DID Tie lines FT1 lines ISDN BRI and ISDN PRI line Communications between legacy stations trunks and DT700 series telephones IP networks are made using a VoIP daughter board which conve...

Page 40: ...Issue 5 02 UNIVERGE SV8100 1 12 Introduction to UNIVERGE SV8100 Figure 1 5 Simplified SV8100 System 9 5 Gateway and Base Connectivity Figure 1 6 Simplified SV8100 System 19 Connectivity...

Page 41: ...UNIVERGE SV8100 Issue 5 02 General Description Manual 1 13 Figure 1 7 Simplified SV8100 System 9 5 Base and Expansion Connectivity...

Page 42: ...Issue 5 02 UNIVERGE SV8100 1 14 Introduction to UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK...

Page 43: ...arison List provides a cross reference between the Electra Elite IPK II and the UNIVERGE SV8100 features Table 2 1 Feature Comparison List IPK II Feature Name UNIVERGE SV8100 Feature Name Account Code...

Page 44: ...rwarding Call Forwarding with Follow Me Call Forwarding with Follow Me Call Forwarding Off Premise Call Forwarding Off Premise Call Forwarding Do Not Disturb Override Call Forwarding Do Not Disturb Ov...

Page 45: ...ling Department Step Calling Department Step Calling Dial Pad Confirmation Tone Dial Pad Confirmation Tone Dial Tone Detection Dial Tone Detection Dialing Number Preview Dialing Number Preview Digital...

Page 46: ...esponse Elite CallAnalyst SMB8000 Communications Analyst Facsimile CO Branch Connection Facsimile CO Branch Connection Flash Flash Flexible System Numbering Flexible System Numbering Flexible Timeouts...

Page 47: ...sion Initiation Protocol IPK II PC Assistant SV8100 Desktop Applications IPK II PC Attendant SV8100 Desktop Applications IPK II In Mail VM8000 InMail IPK II VoIP Management System Not Supported ISDN C...

Page 48: ...ion Automatic Call Distribution ACD One Touch Calling One Touch Calling Operator Operator OPX Off Premise Extension OPX Off Premise Extension Paging External Paging External Paging Internal Paging Int...

Page 49: ...le Display Messaging Selectable Display Messaging Selectable Ring Tones Selectable Ring Tones Serial Call Serial Call Single Line Telephones Analog 500 2500 Sets Single Line Telephones Analog 500 2500...

Page 50: ...Queuing Camp On Trunk Queuing Camp On Not Supported UCB Unified Communications for Business Unified Messaging UM8000 Mail Not Supported Unicast Multicast Paging Mode Uniform Call Distribution UCD Unif...

Page 51: ...equire the user to enter the optional account code Alarm Alarm lets any station extension work like an Alarm clock An extension user can have an Alarm remind them of a meeting or an appointment There...

Page 52: ...CI ports for a maximum of 96 analog ports Each PGD 2 U10 ADP requires an unused port on a CD 8DLCA CD 16DLCA blade Ancillary Device Connection Ancillary Device Connection allows installation of select...

Page 53: ...he 32 call queue total includes Intercom DISA DID DIL tie line and transferred calls If the attendant does not have an appearance for the queued call it waits in line to be answered If the attendant h...

Page 54: ...ere the cost structure and service choices frequently change The ARS feature can add or delete digits and route calls according to predetermined levels When UNIVERGE SV8100 systems are networked toget...

Page 55: ...e battery capacity Call Appearance CAP Keys This feature automatically places an outside call on a Call Appearance key when the system is operated as a hybrid Multifunction system These keys can be as...

Page 56: ...R Keys are busy only when in the ringing state and are not used during the talking state Call Arrival CAR Keys are shared with the Virtual Extensions VE In virtual extension mode the key acts as a sec...

Page 57: ...red Calls forward only if they are unanswered Ring No Answer Call Forwarding Follow Me Refer to Call Forwarding with Follow Me on page 2 16 for more information Personal Answering Machine Emulation Al...

Page 58: ...Selection or Trunk Group Routing Call Forwarding Do Not Disturb Override An extension user can override Call Forwarding or Do Not Disturb at another extension This is helpful for example to dispatcher...

Page 59: ...an extension user may call a busy extension and wait in line Camp On without hanging up When the user Camps On the system signals the busy extension with two beeps indicating the waiting call The call...

Page 60: ...ystem provides flexible routing of incoming CO trunks calls to meet the exact site requirements This lets trunk calls ring and be answered at any combination of system extensions A maximum of 200 trun...

Page 61: ...n nighttime operation and even during lunch breaks An extension Class of Service can be changed in system programming or via a Service Code normally 677 There are 15 available Classes of Service Clock...

Page 62: ...de lets a user temporarily bypass the Code Restriction for an extension This helps a user that must place an important call that Code Restriction normally prevents For example you could set up Code Re...

Page 63: ...ference Voice Call Privacy Release Voice Call Conference lets an extension user in the same work area join in a trunk Conference To initiate a Voice Call Conference an extension user presses the Meet...

Page 64: ...rs the user can dial digits for whatever options the services allow Without Continued Dialing the system Toll Restriction cuts off the call after a specific number of dialed digits Cordless DECT Termi...

Page 65: ...ion user can have Department Step Calling quickly call another member in the group The caller does not have to hang up and place another Intercom call if the first extension called is unavailable Depa...

Page 66: ...now the extension number they want to reach To place a DID call the outside caller dials the local exchange NNX and additional digits to ring the telephone system extension For example DID number 926...

Page 67: ...ials the 6 digit DISA password access code Waits for a second unique dial tone Accesses a system trunk uses a selected feature or dials a system extension DISA calls ring system extensions like other...

Page 68: ...s DSS Console Alternate Answer This lets a multiline terminal user with a DSS Console quickly reroute their calls to a co worker Transferred and dial 0 calls ring both DSS Consoles and if the VRS is i...

Page 69: ...l co workers set their multiline terminals to ring at different pitches each co worker can always tell which calls are for them You can also customize the tones the system uses for splash tone confirm...

Page 70: ...delivery entrance they answer the Door Box chimes instead Any number of system extensions can receive Door Box chime tones Each Door Box has a pair of normally open relay contacts that can connect to...

Page 71: ...digital Technology and is connected in tandem to a multiline terminal Press the applicable key on the Base Unit to Switch between Cordless operation and multiline terminal operation Feature Dterm Cord...

Page 72: ...ngle line telephones disregard Program 20 03 03 System Options for Single Lines Telephones SLT DTMF Dial to Trunk Lines This prevents the system from connecting to a trunk until all the digits are dia...

Page 73: ...Flash parameters for compatibility with the connected Telco or PBX Flexible System Numbering Flexible System Numbering lets you reassign the system port to extension assignments This allows an employe...

Page 74: ...the extension priority in the Pickup Group With Group Call Pickup a user can intercept the following calls A call ringing the user s own pickup group A call ringing another pickup group when the user...

Page 75: ...sfree Answerback Forced Intercom Ringing Handsfree Answerback permits an extension user to respond to a voice announced Intercom call by speaking toward the telephone without lifting the handset Like...

Page 76: ...e an Intercom call on Hold The Intercom call on Hold does not indicate at any other extension Hot Key Pad The Hot Key Pad feature allows the user to place a call without lifting the handset or pressin...

Page 77: ...ion Internal External Refer to Ringdown Extension Internal External on page 2 56 In addition the Hotline key shows the status of the partner extension There are 512 internal Hotline extensions availab...

Page 78: ...rather than by a hardwired connection to a DLC port The following DT700 IP Multiline Telephones ITL support IP extensions ITL 2E 1 BK TEL Enhancements The same user name and password can be assigned...

Page 79: ...ed to Voice over IP services are available from an SIP service provider IP Trunk SIP Session Initiation Protocol The UNIVERGE SV8100 IP Trunk SIP package sends the real time voice over the corporate L...

Page 80: ...optional interface that can provide IP trunks and Tie Lines It can operate in the following modes COI COID DID TLI DTI Depending on the requirements and resource allocation in the LAN WAN Internet the...

Page 81: ...des 23 B channels and a single D channel 23B 1D for trunking The UNIVERGE SV8100 supports it Caller ID indication displays the calling party telephone number on the LCD of the multiline terminal for C...

Page 82: ...itched networks TDM to packet switched networks IP Each voice channel from the circuit switched network is compressed and packetized for transmission over the packet network In the reverse direction e...

Page 83: ...y Night Mode Change Centralized E911 Dial Access to Attendant Direct Inward Dialing Dual Hold Elapsed Time Display Flexible Numbering of Stations Hands Free Answerback Hot Line Link Reconnect Multiple...

Page 84: ...K CCIS Call Forwarding Busy No Answer K CCIS Call Park Retrieve K CCIS Call Transfer All Calls K CCIS Calling Name Display K CCIS Calling Number Display K CCIS Calling Party Number CPN Presentation f...

Page 85: ...e display indicates REDIAL SYS The user can then press to redial the number displayed or enter a System Speed Dialing bin number to be dialed Pressing Redial repeatedly scrolls through the last 10 num...

Page 86: ...hears Intercom dial tone when the handset is lifted If a multiline terminal has Outgoing Trunk Line Preference the user hears trunk dial tone when the handset is lifted Outgoing Line Preference also d...

Page 87: ...he Conference by dialing a Meet Me Conference code Meet Me Conference lets extension users have a telephone meeting without leaving the office The CD CP00 US provides two blocks of 32 conference circu...

Page 88: ...on and a steadily lit MW lamp on the calling extension Answering the Message Waiting automatically calls the extension that left the indication Message Waiting ensures that a user does not have to rec...

Page 89: ...mobile extension is an external telephone preferably a mobile phone linked to the UNIVERGE SV8100 via a Proxy Port to operate as an internal single line telephone extension The extension sends DTMF s...

Page 90: ...names instead of circuit numbers These names show on a multiline terminal display when the user places or answers calls Extension and trunk names make it easier to identify callers The user does not h...

Page 91: ...m Group Station one button access to stored speed dialing numbers Trunk Calling one button access to trunks or trunk groups Service Codes one button access to specific Service Codes An extension user...

Page 92: ...nding contact activates closes This provides for Paging amplifier control Combined Paging Use Combined Paging when you want to simultaneously Page into an internal and corresponding external zone For...

Page 93: ...receiving the call and hang up The paged party can dial a code or press a programmed Park key to pick up the call With Park it is not necessary to locate a person to handle their calls A call parked f...

Page 94: ...ed solely by the connected PBX If the telephone system provides the restriction it restricts the digits dialed after the PBX access code PBX Call Restriction When the telephone system does the Toll Re...

Page 95: ...ing the handset answers the call Incoming Prime Line Preference could benefit the Service Department dispatcher who must quickly answer customer service calls and then dispatch repair technicians When...

Page 96: ...aded to a newer version of main system software When a new version of main system software is released a firmware package file is provided Using either the WebPro or PCPro application a technician can...

Page 97: ...hen the multiline terminal is idle the Reverse Voice Over key functions the same as a Hotline or One Touch key A multiline terminal Reverse Voice Over key also shows at a glance the status of the asso...

Page 98: ...er s area For example the receptionist could listen for sounds in the warehouse when it is left unattended To use Room Monitor the initiating extension and the receiving extension must activate it Whe...

Page 99: ...assigned to programmable function keys and can appear on an individual station or multiple stations Incoming internal calls ringing DIL Tie DID CO Transfer calls or call forwarded calls can be picked...

Page 100: ...Forward with Follow Me for employees that work closely together This feature is helpful to customer service representatives that must frequently cover other clients When a representative leaves their...

Page 101: ...has a client on the telephone who needs technical advice The CSR wants to send the call to Technical Service but needs to advise the client of certain costs when Technical Service is done Rather than...

Page 102: ...is set to 0 receive all digits before sending the system follows the timers in Program 20 03 04 and Program 20 03 07 The timer in Program 20 03 04 System Options for Single Line Telephones Dial Sendin...

Page 103: ...ll Which extension made or received the call The CID ANI DNIS of the caller The trunk or line numbers that handled the call Account codes and authorization codes used for the call CCIS calls are now l...

Page 104: ...n and forwards the call SMB8000 Multimedia Conference Bridge The CD PVAA is a Multimedia Conference Bridge that is used in the UNIVERGE SV8100 This ETU can be licensed to support a 8 port or 16 port c...

Page 105: ...umbers All co workers in the same Speed Dialing Group can share the Group Speed Dialing numbers Station Speed Dialing numbers are available only at a user extension The system has 2000 Speed Dialing b...

Page 106: ...ephone or by the system administrator during system programming Using a Programmable Function Key To streamline frequently called numbers a Speed Dialing Programmable Function Key can also store a Spe...

Page 107: ...e usage at each extension and trunk This makes charge back and traffic management easier SMDR provides the following options Abandoned Call Reporting Blocked Call Reporting Customized Date Format Tran...

Page 108: ...g and outgoing calls Shared Services is enhanced to include Presence Presence indicates the Availability Status Location Expected Return Date and Time Forward Settings for the users phone and Special...

Page 109: ...e Contacts folder within Microsoft Outlook With Desktop Applications Version 2 0 0 0 and main CPU software Version 2500 or higher Outlook Add In also allows the user to perform Conference and Transfer...

Page 110: ...ewing of recent received missed or made calls just like your cell phone It also includes a directory to keep your commonly dialed numbers close at hand and optional features like voice recording perso...

Page 111: ...ilding or in remote offices connected via a qualified IP network With NetLink the maximum system capacity still applies 200 Trunks and 512 Stations but the ports can be distributed between sites using...

Page 112: ...stacked by external daisy chain connections to provide up to 76 contiguous ports all on the same managed domain network Below are the primary features of the card set Switches unlike hubs use microseg...

Page 113: ...n provide peer to peer connections between the DT700 series telephones with voice compression offering existing IP telephone features with an enhanced user interface On the WAN side the system can pro...

Page 114: ...f 24 trunks Each T1 PRI requires that 24 consecutive ports be available in the system even if not all the ports are used otherwise the blade does not function The CD PRTA can be programmed as a 4 8 12...

Page 115: ...exceed the limits defined below The CD CP00 US provides two blocks of 32 conference circuits allowing each block to have any number of conferences with any number of internal or external parties conf...

Page 116: ...ic data for each extension is captured for use with the Station Message Detail Recording SMDR feature Call Traffic The total of outgoing call frequency outgoing call duration incoming call frequency a...

Page 117: ...nk Ring Group Available It is possible to transfer a trunk call to the trunk ring group defined in Program 22 05 01 Incoming Trunk Ring Group Assignment The trunk then rings the defined extensions for...

Page 118: ...ait in line on hook for a busy trunk or trunk group to become free The system recalls the queued extension as soon as the trunk is available The user does not have to manually retry the trunk later Tr...

Page 119: ...A maximum of 512 extensions are supported and the user must remember to count voicemail ports and Q announce ports Any agent can take calls from any queue based on customer Caller ID agent skills or r...

Page 120: ...hone system with the following features Call Forwarding to Voice Mail Leaving a Message Transferring to Voice Mail Live Record Live Monitor Voice Mail Overflow Voice Mail Caller ID Quick Transfer to V...

Page 121: ...ubnet as the IPLA then it will receive the Internal Page via a Multicast Packet If the DT7XX terminal is in a different subnet than the IPLA the DT7XX will receive the Internal Page via a Unicast Pack...

Page 122: ...one button log in and log out Enhanced Hunting UCD Department Calling is enhanced with expanded hunting abilities Hunting defines how calls to a UCD Department Group pilot number cycle through the me...

Page 123: ...information about the source of the call the type of call and the destination of the call Flexible Network Routing Use network routes to set up single channel networking between many separate systems...

Page 124: ...n Chassis 3 CHS2U US 19 Chassis 1 CHS2U B US CHS2U E 9 5 Base Chassis 9 5 Expansion Chassis 4 CHS2U US 19 Chassis 0 CHS2U B US CHS2U E 9 5 Base Chassis 9 5 Expansion Chassis User Programming Ability A...

Page 125: ...stem incoming calls After listening to a customized message an outside caller can dial a system extension or use Voice Mail Up to eight VM8000 InMail voice mail ports are available Configurations avai...

Page 126: ...party s name or extension number if the name is not recorded VM8000 InMail Park and Page is available for all types of trunk calls that are redirected to voice mail via forwarding or overflow includin...

Page 127: ...subscriber mailbox in the system It also allows users to listen to download and or delete voice mail messages from callers Access to the InMail compact flash drive is via the HTML User Pro Web Pro VM8...

Page 128: ...receptionists and secretaries for more productive work External voice mail requires available analog station ports based on the number of voice mail ports connected Integrated voice mail enhances the...

Page 129: ...interrupting party without being heard by the original caller If desired the user can easily switch between their original caller and the interrupting co worker The original caller and the interruptin...

Page 130: ...rs 900 Preamble alerts callers using 900 lines of the cost and features of the pay per call service Time Date and Station Number Check lets a multiline terminal extension user quickly hear a recording...

Page 131: ...e e g outside call ICM ICM ringing or paging Press these keys when the telephone is idle to adjust the contrast level of the telephone display The users should set the volumes for their most comfortab...

Page 132: ...venience of a wireless telephone but also allow access to features provided by the UNIVERGE SV8100 system The number of Wireless DECT SIP handsets supported by the UNIVERGE SV8100 is dependant on the...

Page 133: ...0 X 128 pixels 262k Illuminated display Incoming calls and messages Headset Headset support Bluetooth headset support via additional Bluetooth module Keys Function and keypad keys 24 keys with 12 keyp...

Page 134: ...ard the storage capacity can be doubled by adding a memory card The memory card also contains the subscription information User Interface Visible indicators Icon driven menu Distinctive melodies for m...

Page 135: ...umber Equipment Name Equipment Description 670019 CHS BASE UNIT Floor Mount Set for all chassis CHS1U US and CHS2U US 670500 CHS2U BLANK SLOT COVER KIT Blank Slot Cover Set 670501 CHS2U JOINT BRACKET...

Page 136: ...able 3 4 Blade Equipment List Stock Number Equipment Name Abbreviations Equipment Description 670005 CD CP00 US CPU Main Processor Blade for KTS 670100 PZ BS10 BUS0 Expansion Chassis Interface Unit 3...

Page 137: ...on 2SLT for CD CP00 US only 670130 MGN U10 ETU MGN U10 ETU IPK IPK II Migration 670131 CD PVAA CNF Packet Voice Application Table 3 4 Blade Equipment List Continued Stock Number Equipment Name Abbrevi...

Page 138: ...Value Digital 8 button Telephone DESI less 680012 680013 DCL 60 1 BK CONSOLE DCL 60 1 WH CONSOLE 60 button Direct Station Selection DSS Console 680014 680015 8LK L BK UNIT 8LK L WH UNIT 8 button Line...

Page 139: ...ephone 2 Part Sheet 25 Package 680651 DESI ITL DTL 6DE 25 PKG DESI Sheet for Economy 6 button Display Telephone 2 Part Sheet 25 Package 680652 DESI ITL DTL 12D 25 PKG DESI Sheet for Value 12 button Di...

Page 140: ...Base Wood with Logo 680713 Panel Clear Base L UNIT Color Side Panel for Base Clear 680714 LKPANEL 2BTN L BK UNIT Spare Plastic Cover Kit 2 button Black 680715 LKPANEL 6BTN L BK UNIT Spare Plastic Cove...

Page 141: ...ce panel for Value Metallic Blue 1 set consists 10 of panels 680757 KeyKitPanel V L GUNMETA Unit Color face panel for Value GunMetallic 1 set consists 10 of panels 680758 KeyKitPanel V L L Green M Uni...

Page 142: ...f 10 pair of panels A pair includes 1 left and 1 right panel 680774 PANEL C Gold Base L UNIT Color side panel for Base Champagne Gold 1 set consist of 10 pair of panels A pair includes 1 left and 1 ri...

Page 143: ...BK SET HandsetHanger L WH SET Spare Handset Hanger 690624 ITL Value Base 1 unit IP Base 690625 690626 LCDI S L BK UNIT LCDI S L WH UNIT IP LCD Unit without Backlight 690627 LineCord L BK SET Spare Li...

Page 144: ...mm CHS2U E 158 7 oz 4 5 kg 4 53 in 115 mm 8 66 in 220 mm 14 53 in 369 mm CD CP00 US 7 06 oz 0 2 kg 0 98 in 25 mm 5 71 in 145 mm 7 09 in 180 mm PZ ME50 US 353 oz 0 01 kg 0 12 in 3 mm 2 56 in 65 mm 1 2...

Page 145: ...8 kg 1 89 in 48 mm 9 45 in 240 mm 7 68 in 195 mm PZ 4COTF 3 53 oz 0 10 kg 1 89 in 48 mm 9 45 in 240 mm 5 12 in 130 mm CD 4LCA 5 99 oz 0 17 kg 0 98 in 25 mm 9 45 in 240 mm 7 68 in 195 mm PZ 4LCA 3 10 o...

Page 146: ...10 mm 2 76 in 70 mm 3 15 in 80 mm CHS2U RACK MOUNT KIT 17 6 oz 0 5 kg 0 91 in 23 mm 9 65 in 245 mm 3 35 in 85 mm CHS1U 2U WALL MOUNT KIT 35 27 oz 1 kg 1 18 in 30 mm 13 8 in 350 mm 1 77 in 45 mm CHS LA...

Page 147: ...m 7 05 in 179 mm 10 39 in 264 mm ITL 12D 1 BK TEL ITL 12D 1 WH TEL 42 33 oz 1 2 kg 4 41 in 112 mm 7 05 in 179 mm 10 16 in 258 mm ITL 12PA 1 BK TEL 45 6 oz 1 3 kg 4 41 in 112 mm 7 59 in 193 mm 10 16 in...

Page 148: ...1 10 in 28 mm 1 77 in 45 mm 3 98 in 101 mm WM L UNIT 1 58 oz 0 045 kg 0 996 in 25 3 mm 3 996 in 101 5 mm 4 92 in 125 mm DSS WM L UNIT 1 41 oz 0 04 kg 0 99 in 25 3 mm 3 4 in 86 5 mm 4 92 in 125 mm G955...

Page 149: ...VoCoder Conversion The CD CP00 US uses a 32 bit industrial standard CPU and associated memories to control the system The CD CP00 US bus is connected to the backplane of the chassis and provides contr...

Page 150: ...Universal slots maximize flexibility by allowing installation of any blade in any interface slot except slot 1 of chassis 1 reserved for the CD CP00 US Full use of each chassis before adding another...

Page 151: ...ps or various timers Battery Backup The battery on the CD CP00 US retains the Clock Calendar and Last Number Redial LNR buffers for each station when the CD CP00 US encounters a power loss When the ba...

Page 152: ...e CD CP00 US with this switch OFF can be removed or installed with the system power on The combination of status indication and blade replacement with power on allows the maintenance technician to rep...

Page 153: ...and a maximum of three expansion chassis Expansion chassis can be stacked vertically on the base chassis to expand the system capacity to 320 ports By linking two UNIVERGE SV8100 systems via IP conne...

Page 154: ...sis shows the maximum number of chassis and related equipment that can be installed in a system Figure 5 2 UNIVERGE SV8100 CHS2U GW US Chassis 3 Slots 48 Ports Table 5 1 9 5 Gateway and 19 Maximum Sys...

Page 155: ...n 200 trunks Expansion PZ BS10 3 jack Expansion Board for Controlling Chassis 0 1 0 1 PZ BS11 1 jack Expansion Board for Expansion Chassis 0 0 1 3 Battery CHS LARGE BATT BOX External Battery Box 1 1 1...

Page 156: ...ximum number of chassis and related equipment that can be installed in a 9 5 Base and Expansion system Figure 5 3 CHS2U B US Base and CHS2U E Expansion Chassis 6 Slots 80 Ports 12 Slots 160 Ports 24 S...

Page 157: ...ith CO PBX line access or when installing immediate start tie lines CPU circuits must be allocated for dial tone detection Table 5 2 9 5 Base and Expansion Maximum System Capacities Chassis Hardware 9...

Page 158: ...IPLA 64 port VoIP Daughter Board 1 1 0 1 16 This unit provides 64 VOIP Gateway channels PZ 128IPLA 128 port VoIP Daughter Board 1 1 0 1 16 This unit provides 128 VOIP Gateway channels PZ ME50 US Memor...

Page 159: ...Trunk 2 5 6 23 25 PZ 4COTF 4 Loop Ground Start Trunk Daughter Board 2 5 6 23 25 CD 4DIOPA 4 DID OPX 2 5 6 23 50 When installed as a DID blade CD 4ODTA 4 E M 2 5 6 23 50 CD PRTA 1 Primary Rate Interfac...

Page 160: ...are 9 5 Chassis 19 Chassis with CPU 19 Chassis without CPU 19 Chassis x4 Networked Chassis NetLink Comments Number of Slot s for Interface Package 3 Slots 5 Slots 6 Slots 23 Slots Table 5 4 SV8100 Max...

Page 161: ...l Station Interface 2 5 6 23 32 CD 16DLCA 16 Digital Station Interface 2 5 6 23 32 PZ 8DLCB 8 Digital Station Interface Daughter Board 2 5 6 23 32 PZ 4LCA 4 Single Line Telephone Interface Daughter Bo...

Page 162: ...de is used for Primary Rate Interface or T 1 Interface Optional Blades CD PVAA Conference Bridge 2 5 6 23 32 CD PVAA Interactive Voice Response 1 1 1 1 1 CD PVAA CCIS Point to Multipoint 2 5 6 23 32 C...

Page 163: ...ature added with Version 3000 Table 5 4 SV8100 Maximum 9 5 Base and Expansion System Capacities Blades Continued Hardware 9 5 Base 9 5 Base Expansion with CPU 9 5 Base Expansion without CPU 9 5 Base E...

Page 164: ...9 5 Base Chassis 9 5 Expansion Chassis 1 CHS2U US 19 Chassis 3 CHS2U B US CHS2U E 9 5 Base Chassis 9 5 Expansion Chassis 2 CHS2U US 19 Chassis 2 CHS2U B US CHS2U E 9 5 Base Chassis 9 5 Expansion Chass...

Page 165: ...e assigned for the Data communications e g HDLC over ISDN Thus the simultaneous data communications are limited up to seven per chassis 2 An additional 64 DTMF Receivers are available when the PZ BS10...

Page 166: ...192 192 IP Trunk SIP K CCIS IP 200 DTMF Receivers 32 32 32 32 96 2 VoIP Channels 128 128 Voice Mail Channels on CPU 16 channels 16 V34 Modem 1 channel 1 1 For law countries 104 timeslots per chassis...

Page 167: ...rminal Adapter power chart Refer to Table 5 11 IP Terminal Power Chart on page 5 17 for the IP Terminal Power chart and Table 5 12 IEEE802 af Class Specifications on page 5 17 for the Class Specificat...

Page 168: ...1 TEL 0 8 DTL 8LD 1 TEL 0 8 BHA L UNIT 2 ADA L UNIT 2 APR L UNIT DT300 series 2 Dterm series i 3 BCH L BK UNIT 2 PSA L UNIT 1 2 8LK L UNIT 0 DCL 60 1 CONSOLE 2 ITL 320C 1 TEL 6 ITL 24D 1 TEL 4 ITL 2E...

Page 169: ...12D 1 TEL Class 2 130mA 6 2W 235mA 5 6W 81mA 3 9W 137mA 3 3W ITL 24PA 1 TEL Class 2 130mA 6 2W 235mA 5 6W 0 0W 0 0W ITL 24PD 1 TEL Class 2 130mA 6 2W 235mA 5 6W 0 0W 0 0W ITL 24BT 1 TEL Class 2 130mA...

Page 170: ...PLA PZ 64IPLA PZ 128IPLA Connection for Voice Mail Daughter Board PZ VM21 Connection for Expanded Memory PZ ME50 US Supports TAPI 1 x One Green Status LED Four Red Status LEDs Five diagnostic LEDs whi...

Page 171: ...y a separate twisted 1 pair cable or 2 pair cable only for multiline terminals Refer to the following tables for cabling requirements and specifications Table 5 14 DT300 Series Loop Resistance and Cab...

Page 172: ...L DTL 32D 1 WH TEL 1 969 ft 600m DCL 60 1 Console 1 969 ft 600m An AC Adapter is required Table 5 15 DT700 Series Loop Resistance and Cable Length Terminal or Adapter Ethernet Cable ITL 2E 1 BK TEL Ca...

Page 173: ...1 TEL 37 700 1400 107 2000 2000 DTH 16 1 TEL DTR 16 1 TEL 35 660 1320 107 2000 2000 DTH 16D 1 TEL DTR 16D 1 TEL 35 660 1320 107 2000 2000 DTH 32D 1 TEL DTR 32D 1 TEL 26 500 1000 107 2000 2000 DTH 16LD...

Page 174: ...63Hz Rated frequency 50 60Hz Phase and Wire Single Phase 2 Line PE Type Grounding Requirements No 14 AWG copper wire Feeding Voltage Dterm OPX DID 48V SLT 25mA 28V With input voltage of 120 VAC and w...

Page 175: ...ture 4 F 140 F 20 C 60 C Operating Humidity 10 90 RH non condensing Recommended Long Term Humidity 10 90 RH Blades Daughter Boards PZ BS10 PZ BS11 PZ VM21 PZ ME50 US CD 8DLCA CD 16DLCA PZ 8DLCB Operat...

Page 176: ...pply MPS7101 Operating Temperature 32 F 104 F 0oC 40oC Recommended Long Term Temperature 4 F 167oF 40oC 75oC Operating Humidity 20 95 RH non condensing Recommended Long Term Humidity 10 95 RH 6 2 Outs...

Page 177: ...ver one communications medium The specifications that the UNIVERGE SV8100 system uses for switching clock data bus and timeframe are shown below TDM Switching PCM Law TDM Clock 2 048 MHz TDM Data Bus...

Page 178: ...rrent 250 mA Single Line Telephone Standard 2500 Set 500 type network Nominal Current 25 mA Ring Signal 56 Vac RMS 20 Hz SLTII 1 U ADP Standard 2500 Set 500 type network Nominal Current 30 mA Ring Sig...

Page 179: ...ystem Pulse Rate 10 0 5 pps 20 1 0 pps Percent Break 60 1 5 Interdigit Interval 0 pps 20 pps 770ms 830ms 6 4 2 Dual Tone Multifrequency DTMF Address Signaling DTMF signaling includes push button or To...

Page 180: ...U10 ADP Door Lock Release or General Purpose Relay via PGD 2 U10 ADP Printer for SMDR by LAN PC by LAN 6 4 4 Music Source for Music on Hold via Chassis Auxiliary Input 0 6V PPS Signal Level Input Imp...

Page 181: ...wer failure the system can be backed up using the CHS2U BATT MTG KIT for a backup time of 10 minutes or one of the CHS LARGE BATT SETs for a backup time ranging from 45 180 minutes The CHS2U GW US can...

Page 182: ...nditions The IPK IPKII systems are limited to 18 total card slots An IPK system can support the migration card provided the cards and terminals are listed below as being supported It may be necessary...

Page 183: ...ial Tone 440 Continuous Reorder Tone 480 620 120 IPM Service Set Tone 440 Continuous Special Dial Tone 440 240 IPM Tone Burst 1 Tone 440 Continuous Tone Burst 2 Tone 620 Continuous Tie DID Ringback To...

Page 184: ...g Internal Call Incoming Outside Call Message from Attendant Voice Mail Message Red Green Green Red Speaker ON System Data Entry Red Red Answer Incoming Trunk Exclusive Hold User Ringing Line Preferen...

Page 185: ......

Page 186: ...GENERAL DESCRIPTION MANUAL NEC Corporation of America Issue 5 02 Version 3000...

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