NEC Univerge SV8100, General Description Manual

Page: 126 / 186

Issue 5.02 UNIVERGE SV8100
2 - 84 Features
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VM8000 InMail: Softkey With Security Code Programming
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VM8000 InMail: Internal Message Notification Timer Lengthened
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VM8000 InMail: Directory Dialing
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VM8000 InMail: Multiple Greetings
VM8000 InMail Park and Page
VM8000 InMail Park and Page can automatically Park a call at an extension and
Page the user with a prerecorded Paging Message announcing the parked call. The
called extension user can then go to any telephone and implement Personal Park to
pick up the call. With VM8000 InMail Park and Page, InMail tries to locate the person
instead of just sending the call to their mailbox. Additionally, there is no need for an
operator or receptionist to manually answer the call, park it, and then try to track down
the employee.
The Paging Message is usually recorded in the user’s own voice and typically says
something like, “Mike Smart, you have a call.” If the Paging Message is not recorded
for the extension, a built-in message announces the called party’s name or extension
number (if the name is not recorded).
VM8000 InMail Park and Page is available for all types of trunk calls that are
redirected to voice mail via forwarding or overflow, including transferred calls, Direct
Inward Lines, and Direct Inward Dialing. Park and Page is also available for
Automated Attendant Screened (STRF) and Unscreened (UTRF) Transfers.
Optionally, an extension can have calls from the Automated Attendant immediately
Park and Page without trying their extension first.
When VM8000 InMail Park and Page intercepts the call, it normally offers the caller
three options:
1. Dial 1 to leave a message in the called extension’s mailbox.
(The caller hears the mailbox greeting, if recorded.)
2. Dial 2 to Park and Page.
(The caller returns to these options if the Park is not picked up.)
3. Dial 3 for other options.
(Normally, this routes to the extension’s Next Call Routing Mailbox.)
VM8000 InMail Park and Page is available at Personal and Group Subscriber
Mailboxes, and can be enabled through system programming or via the subscriber’s
Mailbox Options Menu. VM8000 InMail Park and Page is not applicable to Intercom
calls.
Enhancements
This feature added with Version 1100 .