© Jerry W. Sharp 2008-2009, Revised 08/05/2009
Page 6 of 8
Voice Mail and Auto Attendant
Voice Mail
answers your phone and gives the caller the
option to leave you a message or dial another extension.
Automated Attendant
automatically answers the
incoming outside calls. After listening to a customized
message (Day, Night or Holiday), an outside caller can
dial directly to a extension or department.
Set Up your Voice Mail
(Must complete all 3 steps)
1. Record your Greeting
•
Press the
VMsg
Softkey
•
Press the
Greet
Softkey .
•
Press the
Gr1
(
gr
eeting 1) Softkey. (you may
record the other greetings later)
•
Press the
Rec
Softkey.
•
Follow the prompts to record your greeting.
•
Press
LSTN
(Listen),
REC
(Record over)
Del
(Delete)
Back
(Previous Menu) or
#
to exit.
2. Record Your Name
•
Press the
VMsg
Softkey
•
Press
R N
(
7 6
) to
r
ecord your
n
ame.
•
Press the
Rec
Softkey.
•
Follow the prompts to record your name.
•
Press
LSTN
(Listen),
REC
(Record over)
Del
(Delete)
Back
(Previous Menu) or
#
to exit.
3. Enter your Password
*
(Security Code)
•
Press the
VMsg
Softkey
•
Press
O P
(
6 7
) for Mail Box
Op
tions.
•
Press the
Code
Softkey.
•
Follow the prompts, enter your 4 digit Password.
(you must use this each time you access your mail box,
do not forget it!. There is no way to retrive it.)
•
Press
OK
to save or
Clear
to start over.
*
Without a password callers may be able to listen and delete
your voice mail messages.
To check Voice Mail Messages
From your Phone:
•
When VM lamp blinks and display indicates
number of messages, Press the
VMsg
Softkey
•
Follow prompts to listen to messages, you may
press
T I
(
8 4
) for
ti
me and date stamp,
Sa
ve
S A
(
7 2
), or
E
rase
E
(
3
) to get next message. Press
X
(
9
) to Hang Up.
From outside the Building:
•
Dial a Line answered by AutoAttendent or main
number and ask attendent to transfer to ext#3999
•
When Auto Attendent answers, Dial
#
+ your
Box Number
(3-Digit extension number).
•
Follow prompts to listen to messages. Save, Erase
and Exit the same as if you were in the office.
Auto Attendant Greetings*
(All recordings or mode changes must be from the
System Administrators phone)
Recording the Day/Night/Override Greeting
•
Press the
VMsg
Softkey
•
Press
72
(
SA
) for the
S
ystem
A
dministrator menu.
•
Press the
Instr
Softkey, for the Instruction Menu
Messages.
•
Enter mailbox number for the Day Greeting
001
*
,
Night Greeting
002
*
,
Lunch/Out of Office
003
*
or
the Override Mailbox
004
*
.
•
Follow the prompts to
Lstn
(Listen),
Rec
(Record)
or
Erase
the greeting.
•
To record or change the greeting press the
Rec
.
Softkey.
•
Press the
Done
Softkey or the
#
Key when
finished recording.
•
Press the
Lstn
Softkey to review,
•
Press
Rec
softkey to re-record, or press the
Exit
Softkey and Hang Up.
Activating the Override Greeting
(used for Holiday
Greetings or unexpected Weather Closings)
•
Press the
VMsg
Softkey
•
Press
726
(
SAO
) for the
S
ystem
A
dministrator,
Answering Schedule
O
verride menu.
•
Enter the Table Number
1
.
•
The Display/Prompts gives the information about
the Answering Schedule Override, you may turn
the mailbox
On
/
OFF
or change the Mail box
number (
MBOX,
usually
004
*
) .
•
To turn On, press the
On
Softkey. (be sure the
greeting for the override mailbox is recorded)
•
Press the
Exit
Softkey and Hang Up.
•
This Override greeting will answer until you renter
the System Administrator Override menu and
press the
Off
Softkey.
*
When recording the Day/Night greeting, it will be easier to
change the greetings if you use extension numbers (Press
102 for Sales) instead of menu numbers (Press 1 for Sales).
Any valid extension number, Mailbox number or Group
number can be used, see your installer for a list of numbers.
Having your greetings written down before you start will
help. Remember KISS (
K
eep
i
t
S
hort and
S
imple)
*
Default Mailbox Numbers, Note any changes or additions.
Day
MB
001
MB
005
Night
MB
002
MB
006
Lunch/Out
MB
003
MB
007
Override
MB
004
MB
008
