Setup Guide for the Polycom
®
SoundStation
®
IP 7000 Phone When Operating with a NEC UNIVERGE
®
Switch
2 - 6
Calling
Symptom
Problem
Corrective Action
There is no dial tone.
Power is not correctly applied to
the phone.
Verify that power is correctly applied to the
phone:
•
Check that the display is illuminated.
•
Ensure the network cable is inserted
properly on the underside of the
phone. (Try unplugging and
re-inserting the cable.)
There is no audible ringing.
Ring setting or volume is low.
Verify incoming ring setting and volume
level:
•
To adjust the ringer volume, press
either
or
when the
phone is in the idle state.
•
Check that the ring type selected is
not set to Silent Ring. (For more
information, see the
User Guide for
the Polycom SoundStation IP 7000
Phone
, available at
www.necunified.com
.)
Outbound or inbound calling is
unsuccessful.
Place a call to the phone under
investigation. Check that the display
indicates incoming call information.
A “hollow” phone icon displays at
the top left of the screen.
The phone is not registered to a
server.
Ask your system administrator to register
the phone to a server.
Summary of Contents for SoundStation IP 7000
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