Setup Guide for the Polycom
®
SoundStation
®
IP 7000 Phone When Operating with a NEC UNIVERGE
®
Switch
2 - 4
Controls
Symptom
Problem
Corrective Action
The dial pad does not work.
The dial pad on the phone does
not respond.
Try the following:
•
Check for a response from other
feature keys.
•
Place a call to the phone from a known
working telephone. Check for display
updates.
•
Check if the LAN port is active or
inactive. Press the
Menu
key, and
then select
Status
>
Network
>
Ethernet
. From the Ethernet screen,
scroll to
LAN port
and verify that it is
Active.
•
Check the termination at the switch or
hub end of the network LAN cable.
Ensure that the switch/hub port is
operational (if not accessible, contact
your system administrator).
•
Before restarting your phone, contact
your system administrator. Your
system administrator may want to
troubleshoot the phone in more detail
before restarting the phone and losing
current status information.
Summary of Contents for SoundStation IP 7000
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