Hotel/Motel
Description
Your system provides Hotel/Motel services in addition to the many features available to business
users. These Hotel/Motel services help you run your facility more efficiently, save you time and money
and
provide your guests with more responsive service.
Hotel/Motel features include:
Wake Up Call
Wake Up Call is like having an alarm clock in each room – with some unique advantages:
•
Guests can set or cancel Wake Up Calls for themselves, or you can set and cancel Wake Ups for
them.
•
Unanswered Wake Up Calls can automatically call the operator and print on the Room Status Print-
out report.
•
Use Wake Up Call as a meeting reminder (e.g., for convention attendees).
Single Digit Dialing
Single Digit Dialing gives your guests one-touch access to your important Hotel/Motel services. They
can lift the handset and press a single key for:
•
Extensions such as the front desk, reservation services, housekeeping or the maitre d' of your res-
taurant.
•
Feature Access Codes for one-button access to selected features and outside lines.
•
Voice Mail, so your guests can leave requests even when your service providers are unavailable.
A Department Calling Group
A Department Calling Group, allowing, for example, your guests to reach the first available agent in
your reservation desk group.
Message Waiting
If you call a guest while they are away from their room, leave them a Message Waiting. When the
guest returns, they see the lamp on their phone flashing and can automatically call you back. You can
use Message Waiting when you have parcels for a guest dropped off at your front desk. Do not keep
redialing the guest if they are not in – just send them a Message Waiting. (Your DSS Console can
show all the rooms that have messages waiting.)
Room to Room Calling Restriction
Prevent guests in one room from calling guests in another – a handy feature for guests that want to
maintain their privacy. If you need to, you can always allow inter-room calling (e.g., for families or
groups that have separate rooms).
Toll Restriction (When Checked In)
Control a guest’s long distance dialing automatically when they check in. Use this feature to set up two
different Toll Restriction modes. The first mode is for you and your staff when the room is checked out.
The second mode is for your guests when they check in. You may want to restrict the outside numbers
guests can dial, but allow your staff to call vendors and suppliers.
Room Status
ISSUE 1.0
SL1000
H
Hotel/Motel
1-240
Summary of Contents for SL1000
Page 1: ...Features and Specifications Manual A50 031169 001 ISSUE 1 0 January 2011 ...
Page 41: ...Operation None ISSUE 1 0 SL1000 A Features and Specifications Manual 1 33 ...
Page 57: ...Operation None ISSUE 1 0 SL1000 B Features and Specifications Manual 1 49 ...
Page 95: ...Operation None ISSUE 1 0 SL1000 C Features and Specifications Manual 1 87 ...
Page 154: ...Operation None ISSUE 1 0 SL1000 D Data Line Security 1 146 ...
Page 324: ...Operation LCR Operation Flow Diagram ISSUE 1 0 SL1000 L LCR Least Cost Routing 1 316 ...
Page 325: ...LCR Dial LCR Dial Editing ISSUE 1 0 SL1000 L Features and Specifications Manual 1 317 ...
Page 326: ...LCR Cost Centre Code ISSUE 1 0 SL1000 L LCR Least Cost Routing 1 318 ...
Page 586: ...Memo ISSUE 1 0 SL1000 Features Availability by Software Revision 3 6 ...
Page 587: ...Memo ISSUE 1 0 SL1000 Features and Specifications Manual 3 7 ...
Page 588: ...Features and Specifications Manual NEC Corporation ISSUE 1 0 ...