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Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save 
them for future reference.
This unit is compatible with Call Display. You must subscribe to the 
appropriate service offered by your service provider/telephone company.
For assistance, please call 

1-800-561-5505

 or visit us at 

www.panasonic.ca

Before initial use, see “Getting 

Started” on page 9.

Operating Instructions

Model shown is KX-TG4011.

 Expandable Digital Cordless Phone

Model No. 

KX-TG4011C

 

KX-TG4012C

 

KX-TG4013C
KX-TG4014C

TG401xC(e).book  Page 1  Thursday, January 14, 2010  1:29 PM

Summary of Contents for KX-TG4011C

Page 1: ...bscribe to the appropriate service offered by your service provider telephone company For assistance please call 1 800 561 5505 or visit us at www panasonic ca Before initial use see Getting Started on page 9 Operating Instructions Model shown is KX TG4011 Expandable Digital Cordless Phone Model No KX TG4011C KX TG4012C KX TG4013C KX TG4014C TG401xC e book Page 1 Thursday January 14 2010 1 29 PM ...

Page 2: ...ls Making calls 14 Answering calls 14 Useful features during a call 15 Shared Phonebook Shared phonebook 17 Programming Programmable settings 19 Registering a unit 21 Call Display Service Using Call Display service 22 Caller list 22 Voice Mail Service Voice Mail service 24 Intercom Locator Intercom 25 Handset locator 25 Transferring calls conference calls 25 Useful Information Wall mounting 26 Err...

Page 3: ...ix C in the following model numbers will be omitted in these instructions KX TG4011C KX TG4012C KX TG4013C KX TG4014C Series Model No Base unit Handset Part No Part No Quantity KX TG4011 series KX TG4011 1 KX TG4011 KX TGA402 1 KX TG4012 KX TG4011 KX TGA402 2 KX TG4013 KX TG4011 KX TGA402 3 KX TG4014 KX TG4011 KX TGA402 4 TG401xC e book Page 3 Thursday January 14 2010 1 29 PM ...

Page 4: ... from that of the supplied batteries No Accessory item Part number Quantity KX TG4011 KX TG4012 KX TG4013 KX TG4014 1 AC adaptor PQLV219 1 2 3 4 2 Telephone line cord 1 1 1 1 3 Rechargeable batteries 1 HHR 55AAABU or N4DHYYY00004 2 4 6 8 4 Handset cover 2 1 2 3 4 5 Belt clip 1 2 3 4 6 Charger 1 2 3 1 2 3 4 5 6 Accessory item Order number Rechargeable batteries HHR 4DPA or HHR 4MRA 1 Battery type N...

Page 5: ...n the supplied and optional handsets as described in the following table 1 This feature allows you to select how the display shows multiple items at a time 1 item at a time in large characters Feature KX TGA402C KX TGA401C KX TGA750C Handset Supplied handset Not sold separately Optional Optional Display size 1 4 inches 1 8 inches 2 1 inches Button size Extra large Extra large Large Display mode 1 ...

Page 6: ...adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line co...

Page 7: ...in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes...

Page 8: ...our private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product ENERGY STAR As an ENERGY STAR Partner Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark ...

Page 9: ...ne Manganese Ni Cd batteries L Confirm correct polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off and Fully charged is displayed DSL ADSL filter To single line telephone jack RJ11C Click 120 V AC 60 Hz Click Press plug firmly Hook Correct Wrong 120 V AC 60 Hz Hooks Rechargeable Ni MH ONLY Confirm Charging is displayed Charge ...

Page 10: ...L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries 1 If Eco mode is on Note L Actual battery performance depends on usage and ambient environment L Even after the handset is fully charged the handset can be...

Page 11: ...FF L FLASH CALL WAIT M Microphone N Charge contacts A Navigator key V or Scroll through various lists and items VOL Volume or V Adjust the receiver or speaker volume while talking CID Call Display View the caller list REDIAL View the redial list Base unit A x LOCATOR B Charge contacts Belt clip B N A F D C K I J L H G M E A To attach To remove A B TG401xC e book Page 11 Thursday January 14 2010 1 ...

Page 12: ...K 3 V Set tel line i OK 4 V Set dial mode i OK 5 V Select the desired setting 6 OK i OFF Date and time 1 MENU 2 V Date and time i OK 3 Enter the current month date and year by selecting 2 digits for each Example July 15 2010 0 7 1 5 1 0 4 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Item Meaning w Within base unit range L When flashing Handset is searching ...

Page 13: ...uage 12 hour clock format is used When French is selected 24 hour clock format is used L To correct a digit press V or to move the cursor to the digit then make the correction L The date and time may be incorrect after a power failure In this case set the date and time again TG401xC e book Page 13 Thursday January 14 2010 1 29 PM ...

Page 14: ...the redial list 1 REDIAL 2 V Select the desired phone number i CLEAR 3 V Yes i OK 4 OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 18 Example If you need to dial the line access number 9 when making outside calls with ...

Page 15: ...ress MENU during an outside call 2 V Hold i OK 3 To release hold press C L Another handset user can take the call by pressing C Note L If a call is kept on hold for more than 9 minutes the call rings at your unit again After 1 additional minute on hold the call is disconnected L If another phone is connected to the same line page 10 you can also take the call by lifting its handset Mute While mute...

Page 16: ...ephone banking services etc Press TONE before entering access numbers which require tone dialing Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary Call share This feature allows you to join an existing outside call Important L When the priva...

Page 17: ...cated on the same dial key first press to move the cursor to the next space Correcting a mistake Press or to move the cursor to the character or number you want to erase then press CLEAR Enter the appropriate character or number L Press and hold CLEAR to erase all characters or numbers Finding and calling a phonebook entry Scrolling through all entries 1 k 2 V Select the desired entry 3 C Searchin...

Page 18: ... This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press k 2 V Select the desired entry 3 Press OK to dial the number Note L When storing a calling card access number and your PIN in the phonebook as one phonebook entry press PAUSE to add pauses after the numbe...

Page 19: ...ing programmed L To exit the operation press OFF Note L In the following table indicates the default settings Main menu Sub menu 1 Sub menu 2 Page Caller list 22 Intercom 25 Ph book settings Ph book phonebook Add new entry 1 17 Initial setting Ringer settings Ringer volume 2 Level 6 Ringer tone 3 4 5 Tone 1 Display settings Change language English 12 Contrast Level 3 Set tel line Set dial mode 1 T...

Page 20: ...ller has already hung up You may either hear a dial tone or no one on the line when you answer the call 5 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc 6 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 7 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any ke...

Page 21: ...pleted within 90 seconds 6 Handset Press OK then wait until a long beep sounds Note L While registering Base in registering mode is displayed on all registered handsets L When you purchase an additional handset refer to the additional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration or the registration of another handset that is store...

Page 22: ...y shows Missed call This lets you know if you should view the caller list to see who called while you were away Note L Even when there are unviewed missed calls Missed call disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing OFF Phonebook name display When caller information is received an...

Page 23: ...l not be saved in the caller list Erasing selected caller information 1 CID 2 V Select the desired entry 3 CLEAR i V Yes i OK i OFF Erasing all caller information 1 CID 2 V Select the desired entry i OK 3 V Erase all i OK 4 V Yes i OK i OFF Storing caller information to the phonebook 1 CID 2 V Select the desired entry i MENU 3 V Edit Save i OK L To edit the number press MENU repeatedly until the p...

Page 24: ...your service provider telephone company s Voice Mail system answers calls for you when you are unavailable to answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone Please contact your service provider telephone company for details of this service TG401xC e book Page 24 Thursday January 14 2010 1 29 PM ...

Page 25: ...ing Base unit Press LOCATOR Handset Press OFF Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press MENU 2 V Intercom i OK 3 Select the handset you want to page by pressing the desired handset number 1 6 4 Wait for the paged party to answer L If the paged party does not answer pr...

Page 26: ...ong enough to support the weight of the unit Base unit Drive the screws not supplied into the wall Charger Drive the screws not supplied into the wall Hook Screws 30 mm 13 16 inches 25 4 mm 1 inch Screws 120 V AC 60 Hz TG401xC e book Page 26 Thursday January 14 2010 1 29 PM ...

Page 27: ...se unit Move closer and try again L There is no handset registered to the base unit matching the handset number you entered No link to base Reconnect main base AC adaptor L The handset has lost communication with the base unit Move closer to the base unit and try again L Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again L The handset s registration may have be...

Page 28: ...andset has not been registered to the base unit Register the handset page 21 I cannot hear a dial tone L The base unit s AC adaptor or telephone line cord is not connected Check the connections L Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the...

Page 29: ...ou are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference L Move closer to the base unit L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring L The ringer ...

Page 30: ...er information is displayed late L Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later L Move closer to the base unit I cannot dial the phone number edited in the caller list L The phone number you dialed might have been edited incorrectly for example the long distance 1 or the area code is missing Edit the phone number with a...

Page 31: ...t L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service centre TG401xC e book Page 31 Thursday Jan...

Page 32: ...ndesired operation of the device Privacy of communications may not be ensured when using this telephone Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV or VCR If interference is experienced move the cordless telephone further awa...

Page 33: ...ments misadjustment of consumer controls improper maintenance improper batteries power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Authorized Servicer or damage that is attributable to acts of God Rechargeable batteries are warranted ...

Page 34: ... 19 Language 12 E Eco mode 10 Error messages 27 F Flash 15 19 H Handset Deregistration 21 Locator 25 Registration 21 Hold 15 I Intercom 25 K Key tone 19 M Making calls 14 Missed calls 22 Mute 15 P Pause 14 Phonebook 17 Power failure 10 Privacy mode 16 R Redialing 14 Ringer tone 19 Rotary pulse service 16 S SP PHONE Speakerphone 14 T Temporary tone dialing 16 Transferring calls 25 Troubleshooting 2...

Page 35: ...Notes 35 TG401xC e book Page 35 Thursday January 14 2010 1 29 PM ...

Page 36: ... reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2010 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 5770 Ambler Drive Mississauga Ontario L4W 2T3 Printed in China TG401xC e book Page...

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