NEC Portrait 308 Feature Handbook Download Page 13

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Your Multibutton Phone

Volume/Contrast

Control

82400

- 1

LND

FTR

CHECK

CLEAR

Q_Z

PRS

GHI

ABC

Clear

Check

Line keys

One-touch keys

Feature

Last Number Dial

Message Waiting lamp

Room Monitor lamp

Intercom

Dial Control

Transfer

Flash

Speaker

Do Not Disturb/Conference

Hold

Microphone Mute

Microphone

Handset

Speaker

Liquid crystal display

TUV

JKL

:/-

DEF

MON

FLASH

DND/CONF

MIC

VOL.

ICM

TRFR

SPK

HOLD

WXY

MNO

Using Your Telephone

82400mfh05.qxd 9/29/03 11:32 AM Page 8

Summary of Contents for Portrait 308

Page 1: ...Multibutton Telephone Feature Handbook ...

Page 2: ......

Page 3: ...eserves the right without prior notice to make changes in equipment design or components as it deems appropriate No representation is made that this manual is complete or accurate in all respects and NEC America shall not be liable for any errors or omissions In no event shall NEC America be liable for any incidental or consequential damages in con nection with the use of this manual This document...

Page 4: ...ll Forwarding 12 Call Parking 14 Call Timer 14 Call Waiting Camp On 15 Caller ID 17 Caller ID Table 17 Caller ID Temporary Memory 18 Callback 22 Conference 23 Confirmation Tone 24 Direct Station Selection Console DSS Portrait 824 25 Direct Station Selection Extension 26 Directed Call Pickup 28 Directory Dialing 29 Do Not Disturb 30 Door Box 31 Executive Override 32 Extension Hunting 33 Flash 33 Ha...

Page 5: ...d Your Call Go Through 56 Need to Block Outgoing Calls From Your Phone 56 Paging 58 Internal Page 58 External Page 58 Programmable Keys 59 Repeat Dial 62 Room Monitor 62 Save 63 Selectable Display Messaging 65 Broadcast Message At A Later Time 65 Do Not Disturb General Message 66 Message Waiting 66 Camp On 66 Reverse Message 66 Speed Dial 74 System Speed Dial 74 Personal Speed Dial 74 Step Calling...

Page 6: ...outside callers or when using certain features To learn how to pro gram your One Touch Keys go to page 59 Handsfree lets you place and answer calls by pressing instead of using the handset The Microphone picks up your voice for Handsfree calls The system may restrict you from using some of the features in this handbook Check with your Communications Manager to see which features are available Also...

Page 7: ...t ring your phone or flash your line keys page 52 Night Service page 49 may change the way these same calls ring your phone To Place Outside Calls page 52 use your line keys or dial codes You may have to enter Account Codes page 9 before your call goes through Once your call goes through the Call Timer page 14 shows you how long you re on the phone You may be able to use Flash page 33 to place ano...

Page 8: ...t your callers to know where you are set a Selectable Display Message at your phone page 65 When Your Call Can t Go Through Don t just hang up when your call can t get through to a co worker Use Call Waiting page 15 to wait without hanging up Send your co worker Off Hook Signaling page 50 to let them know you re waiting If you don t have time to wait leave a Callback request page 22 In a hurry Thi...

Page 9: ...send a message to your busy co worker s display phone page 65 They can reply with a Reverse Message page 66 Placing Calls Quickly Store numbers that you call often in Speed Dial bins page 74 You can easily dial the stored number with just a few key presses To quickly retry the number you just dialed try Last Number Redial page 40 If you ll need to redial the number later on let Save page 63 retain...

Page 10: ... worker can try the next extension in line using Step Calling page 76 To answer a call already ringing a co worker s phone use Directed Call Pickup page 28 If You Need Privacy When you re busy in your office and don t want to be interrupted use Do Not Disturb page 30 Before talking to someone at your desk while you re on a handsfree call try Microphone Mute page 45 Your caller cannot hear your voi...

Page 11: ...ave them to talk privately use Tandem Trunking page 76 Streamlining Your Telephone s Operation Your telephone provides you with options that can dramatically streamline the way you handle calls For example you can use One Touch Keys for one button access to co workers outside calls Speed Dial numbers and certain feature codes Are you a secretary for two people Use Dual Handsfree Hotline page 38 Th...

Page 12: ...ration page 36 Personalizing Your Telephone If your system is a Portrait 824 when you need to cover up noise in your office that might be dis tracting to your work turn on Background Music page 11 Don t forget about that important meeting set an Alarm page 9 to remind you Let the co workers you call know who s on the line Go to Name Storing page 46 and assign a name to your extension To have your ...

Page 13: ...Check Line keys One touch keys Feature Last Number Dial Message Waiting lamp Room Monitor lamp Intercom Dial Control Transfer Flash Speaker Do Not Disturb Conference Hold Microphone Mute Microphone Handset Speaker Liquid crystal display TUV JKL DEF DC MON MW FLASH DND CONF MIC VOL ICM TRFR SPK HOLD WXY MNO 1 7 4 2 8 5 0 3 9 6 Using Your Telephone 8 ...

Page 14: ... out untracked Check with your Communications Manager to find out if your system uses Account Codes and which codes you should enter Account Codes can be from 1 8 digits long using 0 9 and 1 Seize an idle CO line Listen for Dial tone If you re on an active outside call already skip this step 2 Dial 3 Dial Account Code 4 Dial 5 Dial telephone number Alarm Clock You can use your display phone like a...

Page 15: ...to set the second alarm 4 Dial time in terms of a 24 hour clock For example dial 1545 for 3 45 PM 5 Dial 6 To hang up press 1 Press 2 Press 3 Dial to check the first alarm or dial to check the second alarm 4 Press 1 Press To stop the alarm tone To check an alarm setting To set an alarm at a display keyset Alarm Clock 10 ...

Page 16: ...u a pleasant working environment The Background Music plays whenever your phone is idle 1 Do not lift handset 2 Press Call Forwarding Use Call Forwarding to redirect your calls to another extension With Call Forwarding you re sure your calls are covered when you are away from your work area There are four types of Call Forwarding 0 Call Forward Immediate All calls forwarded immediately to the dest...

Page 17: ...ive can forward its incoming calls to the extension designated as the sec retary If for example the executive sets the phone to Do Not Disturb the executive s calls are forwarded to the secretary s exten sion The secretary s extension can reach the executive s extension even when Executive Call Forward is activated 1 Press 2 Press 3 Dial destination extension number 4 Dial option code 0 Call Forwa...

Page 18: ...n Note If no code is entered all calls forward immediately to the destination extension 5 Press 1 Press 2 Press twice 3 Press 1 Press at the executive s extension 1 Press twice at the executive s extension To cancel Executive Call Forward To activate Executive Call Forward To cancel Call Forwarding from a keyset must be done from originating extension To activate Call Forwarding from a keyset cont...

Page 19: ...ime your outside calls on your telephone display You ll find Call Timer indispensable if you must keep track of your time on the phone There are two ways to activate the timer The first type of timer is set up in the system programming This timer automatically starts when you place an outgoing call The display changes to a stopwatch at the beginning of the call and stops timing when you hang up Th...

Page 20: ...that you are waiting Your call goes through when the busy extension becomes free Call Waiting also helps when you are on the phone because it lets you know when additional calls are trying to get through Call Waiting lets your callers wait in line without being forgotten 1 Place Intercom call Listen for Busy signal 2 Dial Listen for Busy signal stops 3 Do not hang up Wait for the call to go throug...

Page 21: ...r 10 digits long and the name provided consists of up to 15 characters The data remains stored for the duration of the call Information Display After Received Display Shows Pressing CHECK Name Number number number name telco time date Number number number telco time telco time date Name NO NUMBER INFO NO NUMBER INFO name telco time date Call from Non ID line number line number Service Area NO CALL...

Page 22: ...ansferring stored Caller ID information from the Temporary Memory to the Caller ID Table The Caller ID Table and the Temporary Memory bins can only hold a maximum of 10 digits Therefore a long distance number can not be stored in a bin 1 Do not lift the handset 2 Press 3 Press to display further information if available If Single Step Access is enabled the user must press the FLASH key then the li...

Page 23: ...all does not have Caller ID infor mation available another extension is storing informa tion simultaneously the Caller ID Table is full 1 Do not lift handset 2 Press 3 Dial for a specific bin number then enter bin number 001 100 OR for the next available bin number 4 Press 5 Enter telephone number 6 Press 7 Enter caller s name see the Name Message Storing feature 8 Press 9 Press To store new infor...

Page 24: ...r 001 100 4 Press Dialing out from a stored number may not work with all central offices The number stored in the bin may have to be edited e g With 203 926 5400 the 203 may have to be removed in order to dial the number properly To make an outgoing call using a bin number Deleting a bin s entry Caller ID 19 ...

Page 25: ...mber press OR To edit the information press follow the editing instructions explained previously OR To delete the information Press 1 Press 2 Dial 3 Starting with the last name enter the let ters of the name up to 15 letters max to be searched 4 Press the first name and number is displayed To search the Caller ID Table for a stored name To search the Caller ID Table for a stored number Caller ID 2...

Page 26: ... 1 Press 2 Dial 3 Scroll to find the number desired scrolls forward scrolls backward 4 Press when number displayed If the extension is not allowed to edit the Temporary Memory an error tone will be heard after dialing 95 1 Press 2 Dial To clear all stored information in the Temporary Memory To place an outgoing call from the Temporary Memory To search the Caller ID Table for a stored name cont Cal...

Page 27: ...ur request as follows When the busy extension becomes idle the system rings you After you answer the Callback ring the system then rings the for merly busy extension If that extension doesn t answer the system cancels the Callback As soon as the other extension answers the system sets up an Intercom call between you and them 1 Place Intercom call Listen for Busy tone 2 Dial Listen for Busy tone st...

Page 28: ...conversation If Multi Line Conference is enabled a second outside call can be added to the conversation In addition to Conference there are other ways to have a telephone meeting See Meet Me Conference and Meet Me Paging page 41 and Tandem Trunking page 76 Method 1 1 Establish the first call 2 Press 3 Press and dial extension number or establish second outside call For Intercom calls the party mus...

Page 29: ...mation Tone feature allows a tone to be emitted from the built in speaker on the keyset each time you press a line feature or dial pad key The tone confirms the key was fully pressed Do not lift handset 1 Dial Do not lift handset 1 Dial Listen for Final Confirmation Tone is heard To cancel Confirmation Tone To activate the Confirmation Tone To join a Conference when invited To establish a Conferen...

Page 30: ...also have keys stored with Programmable Feature Key operations This gives your DSS Console many of the features available on One Touch and function keys Check with your Communications Manager to see if your console has these functions 1 2 Press one of the DSS keys If your call voice announces you can make it ring by dialing 1 If you don t have Handsfree you must lift the hand set to speak 1 While ...

Page 31: ...ndsfree lift the handset to make your announcement 3 Direct Station Selection Extension Direct Station Selection DSS provides you with one button access to other extensions in the system Each of the ten One Touch keys on your telephone can be programmed to call a particular extension You can also program the One Touch keys to access any Page Zone or Door Box If you have a display keyset a Busy Lam...

Page 32: ...gle Step Access is programmed and the phone is equipped with a speakerphone this step can be skipped 2 Press One Touch key set as DSS key 1 Do not lift handset 2 Press 3 Press 4 Press One Touch key Key number displays then stored number 5 Press to return to normal display To display the number programmed under a DSS One Touch key To use a DSS key To program a One Touch key for DSS Direct Station S...

Page 33: ...extension number of ringing phone OR Dial If more than one extension is ringing this code answers the calls in the fol lowing order Intercom calls Unannounced Transfer and Incoming calls on a DISA line 1 2 Dial 1 2 Press To use Directed Call Pickup to answer an outside incoming call To use Directed Call Pickup to answer a Door Box call To intercept Intercom Unannounced Transfer and DISA calls to a...

Page 34: ...re a name for each Speed Dial number and station refer to the Name Message Storing feature page 46 1 Press 2 Enter the first letter of the name by Name Message Storing feature 3 Find the name using or Advance scroll Backward scroll 4 Press Call dials out 1 Press 2 Enter the first letter of the name by Name Message Storing feature 3 Find the name using or Advance scroll Backward scroll 4 Press Call...

Page 35: ...n be programmed into the sys tem for each extension Level 0 No DND capability Level 1 Blocks CO audible allows Intercom calls Level 2 Blocks CO audible and Intercom calls Level 3 Blocks CO audible and Intercom calls or just CO audible A co worker calling an extension in DND hears a fast busy signal 1 If programmed for level 1 Press once to allow Intercom calls but block CO calls flashes If program...

Page 36: ...x call button like a door bell The Door Box then sends chime tones to all extensions programmed to receive chimes If you receive Door Box chimes you can just lift the handset to answer them You can then talk to the visitor at the door Door Boxes come in handy at delivery entrances Your company doesn t have to have someone at the door to monitor the entrance You can just answer the Door Box instead...

Page 37: ...cluding a call on a Private Line The intrusion may or may not be preceded by a warning tone depending on programming The warning tone comes over the speaker of both extensions You must have outgoing line access for the line you wish to override 1 2 Press steadily lit This breaks into the telephone conver sation on that line The extension being overridden may or may not hear a beep To use Executive...

Page 38: ...0 4 First available extension is called If there is no answer the user can dial again to call the next idle extension see Step Calling page 76 Flash Flash allows a keyset user to access certain features of the telephone company or PBX to which your phone system is connected This lets you take full advantage of whatever features the connected telephone company or PBX offers Flash accesses these fea...

Page 39: ...nless otherwise specified must be pressed again to hang up Handsfree You can place and answer calls by pressing SPK instead of using the handset You must have a Speakerphone to have Handsfree Check with your Communications Manager Automatic Handsfree You can press a line or line appearance key without first lifting the handset or pressing SPK Your Communications Manager may have enabled this optio...

Page 40: ...ne when call is established 1 Press If Ringing Line Preference is pro grammed this step answers the call 2 Press flashing 3 Speak toward phone 1 Press 1 Press 2 1 To change a Handsfree call into a handset call To change a handset call into a Handsfree call To hang up a Handsfree call To answer an outside call using Handsfree To place a call Handsfree Handsfree Speakerphone 35 ...

Page 41: ...set or OR Press whenever you see the instruction Hang up or The SPK key functions as a Release key Hold Don t place your handset down on the desk when you need your caller to wait use Hold instead Hold places your call in a temporary waiting state until you can get back to it While the call waits you can process calls or use other features And don t worry if you forget about the call and leave it ...

Page 42: ... Automatic Hold For easier call processing With a call on the line without pressing Hold first you can initiate another feature The system places the call on Hold automatically when you press ICM or DND CONF If you press DND CONF do not hang up the phone or the call will be disconnected as this is not a true system Hold You can program a feature key on your display phone for Recall Line Display Mo...

Page 43: ...ss Hotline Dual Handsfree Hotline Dual Handsfree Hotline allows you to simultaneously call two other extensions A secretary extension can make a voice announced To activate cancel Recall Line Display To retrieve an Intercom call on Hold To retrieve an out side call on Hold at another extension To retrieve an outside call on Hold Hotline Dual Handsfree Hotline 38 ...

Page 44: ...retary extension 2 Press 3 Dial either executive s extension number Both extensions are called If ringing is heard the secretary can dial 1 to con vert the call into a voice announced call If busy tone is heard the secretary can still contact the other executive by repeating step 2 3 using the other exec utive s extension number Intercom Call a co worker over the Intercom You are not restricted fr...

Page 45: ...uickly redial it with Last Number Redial Last Number Redial stores the last outside call you placed in memory so you can easily recall it The stored number can be up to 18 digits long using 0 9 or You can also quickly redial your last call using Repeat Redial page 62 and Save page 63 1 2 Press 3 Press To use Last Number Redial To answer an Intercom call that rings your phone To answer an Intercom ...

Page 46: ... allows you to set up a private meeting on a Page zone with one other co worker While you meet on the zone no one else can hear your conversation join in or make an announcement using that zone 1 2 Press 3 Dial code 80 for All Call 81 84 for zones 85 for All Call external zones only 86 87 for external zones Portrait 824 system only 4 Page desired parties Announce that par ties should press 5 Press...

Page 47: ...24 system only 4 Page person announce code Portrait 308 80 85 Portrait 824 80 87 5 Dial Do not hang up Listen for Conversation with Conference member 1 Do not press 2 Dial announced code Portrait 308 80 85 Portrait 824 80 87 or if calling party is in the same zone dial Listen for Conversation with Conference member To join a Meet Me Page To set up a Meet Me Page To reply to a Meet Me Conference Me...

Page 48: ... Waiting lets you Cancel all the messages you left at other extensions Cancel all messages co workers left at your extension View and selectively answer messages left at your extension dis play keyset only You can leave messages at any number of extensions Also any num ber of extension users can leave a Message Waiting at your extension Listen for Busy Ringing or two beeps 1 Dial MW flashes interm...

Page 49: ... 3 Press to cancel a message OR Press to return to the phone to an idle condition To cancel an individ ual Message Waiting from originating or received phone display phone only To cancel an individual Message Waiting from the originating phone To cancel all Message Waiting indications you left Message Waiting 44 ...

Page 50: ...hone Mute Turn your telephone s Handsfree microphone off when you don t want your caller to hear your voice When you turn your Handsfree micro phone off it stays off until you turn it back on If you place an outside call on Hold to initiate another CO or ICM call the microphone is reac tivated for all the calls When you hang up though the microphone will be muted for any ICM calls until you deacti...

Page 51: ...he display on your phone identifies what line you re answering such as LOCAL SERVICE SALES etc When you use Directory Dial you can scroll through the names assigned to Speed Dial numbers or co worker s to help you in placing your calls The names can be up to eight characters long consisting of letters numbers symbols and spaces The storing operation is possible only from station 10 1 Numbers dial ...

Page 52: ...s For phones with no letters on digit 1 One Touch key 5 space One Touch key 6 delete a character One Touch key 7 delete all characters Digit 1 _ To shift the cursor left or right use to shift to the left while shifts to the right 1 Press twice 2 Press to be programmed 3 Dial 4 Input the letters of the name See To enter a name above 5 Press next to program and dial OR Press to finish To program a t...

Page 53: ...number to store OR Press to finish 1 Press twice 2 Press 3 Dial the Speed Dial number to be named 2 digit Speed Dial 00 99 or 3 digit Speed Dial 000 199 4 Press 5 Input the letters of the name to be stored See To enter a name above 6 Press 7 Enter the next Speed Dial number OR Press to finish To store a Speed Dial name To store a station name Name Message Storing 48 ...

Page 54: ... station 10 enables Night Answer for all lines in the system Night audible assignments go into effect at each extension in the system Day audible assignments are ignored This Night Answer mode is activated by station 10 Tenant Groups can be programmed to enable Night Answer for their lines only Any extension within the Tenant Group can acti vate Night Answer 1 Press 2 Press 3 Dial TRFR lights if a...

Page 55: ...e not to reply to the signal if it is inconvenient to do so Signals can be sent manually or automatically If your system requires you to manually send the signal you simply press a key on the dial pad The automatic type sends a signal any time you call a busy exten sion Intercom Off Hook Signaling cannot be sent to a busy extension when it is using Handsfree Answerback You can use other options wh...

Page 56: ...e an Intercom call When the called extension is busy one short burst of tones is heard instead of a busy tone 2 Wait for a reply To manually send more tones dial 1 1 Press flashing This answers the waiting call and puts an outside call in progress on Hold This step will however terminate an Intercom call in progress Intercom calls cannot be put on Hold to use other features To answer an Intercom O...

Page 57: ... like a line key except that it is for any line in a preset line group When you press a loop key to answer a call you get whichever line in the group happens to be ringing 1 2 If not connected to the call press the flashing 1 2 Press 3 Dial Call is connected Outside Calls Placing Your phone offers you several ways to place outside calls You can Press a line key for one button access to a specific ...

Page 58: ... for Dial tone 3 Dial telephone number 1 2 Press 3 Dial two digit line number Listen for Dial tone 4 Dial telephone number Line Queuing When all outgoing lines in a particular group are busy Line Queuing puts you on a waiting list for an available line in the group As soon as a line becomes free your phone rings and a line key flashes When signaled you must answer within 20 seconds or the line rin...

Page 59: ...es over the speaker 1 Press 2 Dial Queue Group number 1 6 A line is seized and dial tone comes over the speaker Converting from Pulse to Tone Dialing If your company is in a Dial Pulse area you may need to change the dialing mode of your phone to tone DTMF after you place your ini tial call This allows you to use dial up services like electronic bank ing or a client s Voice Mail To access the firs...

Page 60: ...t you from placing certain types of calls You may be able to Transfer and Conference your calls to other systems connected to the same PBX Ask your Communication s Manager if you are behind a PBX 1 Access an outside trunk 2 Dial the PBX trunk access code before the telephone number You May Have a Private Line A Private Line is simply a line on your phone that nobody else in the system can use Only...

Page 61: ...om dialing 1 2 Press an idle 3 Press 4 Press 5 Dial security code 6 Dial phone number Need to Block Outgoing Calls From Your Phone If you re going to be away from your desk you can temporarily pro gram your phone to block outgoing calls If this option is enabled for you just enter a four digit personal code If this 4 digit personal code is forgotten it can be cleared by the system administrator ex...

Page 62: ... activated OR Error tone when feature is not activated 5 Press 1 Press 2 Dial and enter the 4 digit code that was used when feature was activated 3 Dial Listen for Confirmation tone when feature deactivated OR Error tone when feature is not deactivated 4 Press to hang up To release Dial Block To set Dial Block Outside Calls Placing 57 ...

Page 63: ...cement your voice broadcasts to all idle extensions When you make a Zone Paging announcement your voice broadcasts to all the idle extensions in the zone you called External Page If you have your own external speaker system installed you may be able to use it for External Paging This is particularly helpful in large or noisy areas where the Internal Paging speakers in the telephones are not loud e...

Page 64: ...ternal zone 2 83 for internal zone 3 84 for internal zone 4 85 for all external zones 86 for external zone 1 Portrait 824 only 87 for external zone 2 Portrait 824 only 4 Make announcement 5 Programmable Keys Customize your phone by storing features or outside lines under your Programmable Feature Keys For example instead of pressing SPK TRFR SPK to enable Night Answer just press your Night Answer ...

Page 65: ...imer 03 Day Night Mode 04 Monitor 05 Monitored 06 Recall Line Display 07 Repeat Dial Key 08 Repeat Dial Hurry up 09 Directory Dial CO 10 Directory Dial ICM 11 Park Hold Retrieve 12 Walking Class of Service Access 13 Call Forward Mode DISA Feature Feature 14 Loop Key CO key only 15 Store Caller ID info in table 16 Edit Caller ID Table 17 Add Caller ID data to table 18 Search Caller ID Table by Numb...

Page 66: ...ature you wish to delete 4 Dial to delete the stored feature 5 Dial 6 Press 1 Press 2 Press a One Touch key or where the feature is stored The description of the set feature displays To check a feature stored under a One Touch or CO key To delete a feature stored on a One Touch or CO key To store a feature under a One Touch or CO key Programmable Keys 61 ...

Page 67: ...inder tone will be heard every 30 seconds from the phone s built in speaker to remind you that the Repeat Dial feature is active 1 Place an outside call Listen for Busy tone or ring no answer 2 Press and dial OR Press a programmed one touch key The Portrait 308 system has one touch key 9 set for Repeat Redial at default 3 The system periodically redials the call 1 then 1 Press 2 Dial Room Monitor ...

Page 68: ...o the monitored extension 1 at the extension to be monitored 2 Press 3 Press MON flashes fast while Room Monitor is activated 4 5 From the monitoring phone do not lift handset 6 Press 7 Press MON flashes intermittently while Room Monitor is activated Save While on an outside call you can save the number you just dialed and easily dial it later on This lets you quickly redial a busy or unanswered n...

Page 69: ... 18 dig its long using 0 9 or 2 1 2 Press 3 Press OR Press One Touch key The stored number dials out Initial system programming has One Touch key 10 on all keyset phones programmed for Save 1 Press 2 Press 3 Press a One Touch key 4 Press 5 Press To store the Save feature as a One Touch key To dial a Saved outside number To Save an outside number any time after placing a call Save 64 ...

Page 70: ... could program message 00 with Call You could select this message and add the numbers where you can be reached e g 926 5400 Callers to your extension would see Call 926 5400 The original message plus the appended digits cannot exceed 16 digits In addition you can also send messages when using the following features Broadcast Message at a Later Time Do Not Disturb General Message Message Waiting Ca...

Page 71: ...ce an Intercom call to a busy display phone the Camp On feature can be activated and a message can be sent to the busy extension Intercom Off Hook Signaling must be enabled at the called extension Reverse Message If you have received an Off Hook Signal you can send a message to the calling extension if it is inconvenient to reply to the signal For example you could select message 49 CALL BACK LATE...

Page 72: ...07 Left for the Day 08 On Break 09 On Vacation 10 Out of Office 11 Out to Lunch 12 Out Until ___ ___ 13 Out Until ___ ___ 14 Page Me 15 Please See Me 16 See Me ASAP 17 With a Client 18 With a Patient 19 With a Visitor 47 Take Message 48 Please Hold 49 Call Back Later Message 00 01 02 12 and 13 can have digits added to them Selectable Display Messaging 67 ...

Page 73: ...y to be entered OR Press to finish 1 Press and 2 Dial message number 00 49 3 Dial 4 Edit message by using the Name Message Storing feature page 46 5 Press 6 Dial message number to store 7 Dial 8 Dial message number for next storing OR Press to finish To store system message station 10 only To store text in One Touch key 1 and 2 Selectable Display Messaging 68 ...

Page 74: ...t group number 00 04 6 Press to set more extensions if required This step is only available when exten sion number is dialed at step 5 7 Dial 8 Enter the time to send message Time must be entered as four digits and as a 24 hour clock e g 3 00 p m entered as 1500 9 Dial 1 Press 2 Press To cancel Broadcast Message To set up a Broadcast Message at Later Time message Selectable Disply Messaging 69 ...

Page 75: ...ashes intermittently as confirmation 1 Press and 2 Use Name Message Storing feature to enter a message page 46 3 Press and DND CONF flashes intermittently as confirmation 1 Press To cancel the DND message To set a personal DND message To set a DND General message using preset messages To stop the alarm tone and clear the display Selectable Display Messaging 70 ...

Page 76: ...Dial to leave Text Message 4 Dial message number 00 49 dial OR Press One Touch key 1 or 2 for a personal message then dial OR Press enter a message by using the Name Storing feature page 46 then press again and dial A text message is left for the called dis play phone Your co worker must use the procedure below to read it 5 To leave a Text message with a Message Waiting To activate or cancel previ...

Page 77: ...to return to idle condition 1 Press First message appears on the display 2 Use to advance and use to backup 3 Press to call back OR Press to delete message OR Press to return to idle condition To view or delete a message at extension that received the message To cancel message from extension that left the message Selectable Display Messaging 72 ...

Page 78: ...the Name Storing feature then press again and dial Confirmation tone is heard when mes sage is sent Reverse Message 1 Press 2 Dial message number 1 3 1 System common message 47 default message TAKE MESSAGE 2 System common message 48 default message PLEASE HOLD 3 System common message 49 default message CALL BACK LATER To send a Reverse Message when an Off Hook Signal is received To set a Camp On m...

Page 79: ... have quick access System Speed Dial numbers have a maximum of 200 Speed Dial numbers 00 0 199 If you have a 2 digit extension plan with access to only 100 Speed Dial numbers your numbers range from 00 99 If you have a 3 digit extension plan with access to only 100 Speed Dial numbers your numbers range from 100 199 Each Speed Dial number can accommodate up to 18 digits using any combination of dig...

Page 80: ...ch key 4 Dial phone number to be stored 5 Repeat steps 2 through 4 to program additional numbers 6 Press to exit 1 Press 2 Press and 3 Enter the System Speed Dial Number or press the One Touch key 4 Press 5 Press To clear a Speed Dial number To store a Personal Speed Dial number To call a System Speed Dial number Speed Dial 75 ...

Page 81: ...t extension dial again Tandem Trunking Tandem Trunking lets you set up a Conference with two outside callers and then drop out of the call leaving the callers talking in an Unsupervised Conference Once you drop out you are not part of the conversation The Unsupervised Conference continues until you reen ter the conversation and hang up the call or either party terminates the call You can rejoin th...

Page 82: ...tablish first outside call 2 Press The call is put on Hold 3 Establish second outside call 4 Press Three party Conference is established 5 Press Both outside parties are put on Hold 6 Unsupervised Conference is established 1 2 Press either of the Conference call 1 Establish a three party Conference 2 Both outside lines become idle To later join an Unsupervised Conference To later join an Unsupervi...

Page 83: ... in 12 hour format AM PM 1 Press 2 Dial the four digits for the year For example 1998 3 Dial 4 Dial two digits 01 12 for the month January 01 February 02 etc 5 Dial two digits 01 31 for the date 6 Dial 7 Dial a single digit 0 6 for the day Sunday 0 Monday 1 etc 8 Dial 9 Dial four digits for the time 24 hour clock For example dial 1305 for 1 05 p m 10 Dial The display shows the new date and time To...

Page 84: ...r you announce the call to the destination user before hanging up With Unscreened Transfer you send the call through without an announcement 1 Do not hang up 2 Press and dial extension number 3 Announce the call optional 4 Press 5 1 Press flashing 1 2 Press flashing if necessary Call is connected To receive a trans ferred call ringing your phone To return to your out side call if the called party ...

Page 85: ...f calling back later You can have forwarding for all calls immediately for unanswered calls or for both unanswered calls and when your extension is busy Leaving a Message When you call a co worker and their phone is unanswered busy or in Do Not Disturb you can easily leave a message in their mail box You don t have to call back later Transferring to Transfer a call to your own or a Voice Mail co w...

Page 86: ...answer dial security code Ask your Communications Manager for your security code Leaving a Message The extension you call can be busy in DND or unanswered 1 The Voice Mail system will prompt you to leave a message To leave a message in the mailbox of an unanswered extension To call your mailbox To program a voice mail key Voice Mail 81 ...

Page 87: ...alls 1 Not answered 2 Busy 3 Busy or not answered 5 1 2 twice 3 Transferring Calls to a Mailbox 1 2 Dial station number This number can be your mailbox num ber or a co worker s mailbox number 3 Press 4 Press 5 To Transfer your active call to a mailbox To cancel Call Forwarding To activate Call Forwarding Voice Mail 82 ...

Page 88: ...ress and dial You hear two beeps and your Record key flashes The beeps periodically remind you that you are recording Volume Control Your telephone has four separate adjustments station ringing volume handset receiver volume station speaker volume and LCD contrast on display phones To record your active call in your mailbox To assign a Recording key Volume Control 83 ...

Page 89: ...e on a handset call 1 Press or in handsfree mode Do not lift handset 1 Press or while the phone is idle To adjust the LCD contrast for display phones To adjust the Speaker Volume To adjust the Handset Receiver Volume To adjust the Ringing Volume Volume Control 84 ...

Page 90: ...s codes may be different than described Enter your revised codes in the blank column to the right of the standard codes Portrait 308 Portrait 824 Your Revised Standard Code Standard Code Code Extensions 10 17 10 33 Operator Access 0 0 Outside Lines 01 03 01 08 Door Box Numbers 88 89 88 89 Queue Groups 1 6 1 6 Hunt Groups 0 4 0 4 Internal Page Zones 80 84 80 84 External Page Zones 85 85 87 Speed Di...

Page 91: ... call on Hold The line key flashes Quickly Green Intercom Calls An Intercom call rings your phone ICM flashes Quickly Red You answer the Intercom call ICM is ON Red You place the Intercom call on Hold ICM flickers Slowly Red And then it recalls to you ICM flickers Slowly Red Miscellaneous Features You activate Microphone Mute MIC is ON Red You activate Do Not Disturb DND CONF is ON Red or flashes ...

Page 92: ...te Setting SEE Time and Date Setting Dial Block SEE Toll Restriction Direct Line Selection Console DSS 25 Direct Station Selection Extension 26 Directed Call Pickup 28 Directory Dialing 29 DLS Console 25 DND SEE Do Not Disturb Do Not Disturb 30 Door Box 31 DP to DTMF Dialing 54 DSS Console 25 Dual Handsfree Hotline 38 E Executive Override 32 Extension Hunting 33 External Page 58 F Feature Keys 59 ...

Page 93: ...tor N Name Message Storing 46 Night Answer 49 O Off Hook Signaling 50 Off Hours Ringing SEE Night Answer One Touch Keys 59 Outside Calls 2 Outside Calls Answering 52 Outside Calls Placing 52 Automatic Line Access 54 Dial Block 56 DP to DTMF Dialing 54 Line Queuing 53 PBX Compatibility 55 Private Line 55 Warning Tone 56 P Paging 58 Park 14 PBX Compatibility 55 Personalizing Your Telephone 7 Placing...

Page 94: ...s Time and Date Setting 78 Timer 14 Transfer 79 To Voice Mail 82 U Unsupervised Conference 76 Using Your Telephone 1 V Voice Mail 80 Calling Your Mailbox 81 Forwarding 82 Leaving a Message 81 Recording Your Call 83 Tranferring to Voice Mail 82 Volume Control 83 W Warning Tone 56 When You Work In Groups 5 When Your Call Can t Go Through 3 Y Your Multibutton Phone 8 Index Index 3 ...

Page 95: ...Index Index 4 ...

Page 96: ...nec com Other Important Telephone Numbers Sales 203 926 5450 Customer Service 203 926 5444 Customer Service FAX 203 926 5454 Technical Service 203 925 8801 Discontinued Product Service 900 990 2541 Technical Training 203 926 5430 Emergency Technical Service After Hours 203 929 7920 Excludes discontinued products ...

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NEC Portrait 308, Feature Handbook

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