NEC P/N 1093099 Feature Handbook Download Page 30 | Manualshive

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NEC P/N 1093099 Feature Handbook Download Page 30

Call Forwarding

22

◆

Features

DSX Feature Handbook

Call Forwarding Toggle in a Personal Speed Dial Bin

If an extension doesn’t have an available Feature Key for a Call Forwarding key, the user can program a Per-
sonal Speed Dial bin for similar operation (without the BLF). To do this:

❥

While on hook, dial

#77

.

❥

Press the key for the Personal Speed Dial bin you want to p

HOLD

.

❥

For

LINE/GRP/ICM

, press

INTERCOM

+

HOLD

.

❥

For

NUM

, dial

*3

+

HOLD

.

❥

For

NA

, enter a name of your ch

HOLD

.

❥

Press

SPEAKER

to exit.

While the extension is idle

, pressing the bin key puts the extension in the Call Forwarding programming

mode - the same as pressing

INTERCOM

and dialing

*3

.

❥

If the extension has Call Forwarding enabled, and the user presses the bin key and waits (for at least 6

seconds), Call Forwarding is automatically cancelled.

❥

If the extension has Call Forwarding disabled, and the user presses the bin key and waits (for at least 6

seconds), the prior Call Forwarding mode is automatically enabled (if any).

Call Forwarding Con

fi

rmation Tone

Keyset users will hear a single con

fi

rmation beep after enabling or cancelling Call Forwarding. Single line

telephone users will hear Intercom dial tone after enabling or cancelling Call Forwarding.

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Summary of Contents for P/N 1093099

Page 1: ...Features Introduction Telephone Features DSX Telephone Feature Handbook P N 1093099 Rev 2 June 2006 Printed in U S A 01 00 00 Empowered by Innovation...

Page 2: ...Solutions Inc has no obligation to provide any updates or corrections to this manual Further NEC Unified Solutions Inc also reserves the right without prior notice to make changes in equipment design...

Page 3: ...sfree 16 Background Music 17 Barge In Intrusion 18 Call Coverage Keys 19 User Programmable Feature 20 Call Forwarding 21 Call Forwarding Chaining 21 Call Forwarding Cancel 21 Call Forwarding Key 21 Ca...

Page 4: ...63 Door Box Alerts 63 Extended Ringing 65 Extension Hunting 66 Circular Hunting 66 Terminal Hunting 66 Uniform Call Distribution UCD Hunting 66 Extension Locking 68 Walking Class of Service and Extens...

Page 5: ...oop Keys 103 Fixed Loop Keys 103 Answering Priority 103 Meet Me Conference 105 Message Waiting 106 Microphone Mute 107 Handsfree Reply Soft Key 107 Monitor Silent Monitor 108 Music on Hold 109 Names f...

Page 6: ...on 134 Ringing Line Preference 135 Prime Line vs Ringing Line Preference 136 User Programmable Feature 137 Save Number Dialed 138 Selectable Display Messaging 139 Name Programming Chart 141 Single Lin...

Page 7: ...Co worker s Mailbox 167 Personal Answering Machine Emulation 168 Voice Mail Overflow 168 Message Center Mailbox 168 Interactive Soft Key Shows New Messages 168 User Programmable Features 173 Voice Ove...

Page 8: ...Table of Contents vi Table of Contents DSX Feature Handbook...

Page 9: ...ter contains the description and operation for each DSX telephone system feature For feature operation use the convenient operation charts at the end of each feature Additionally at the end of this ma...

Page 10: ...ing a Callback for a co worker Central Office Calls Placing INTERCOM 9 Line number e g 01 Using Line Dial Up to place an out side call INTERCOM Line extension number e g 101 Using Direct Line Access t...

Page 11: ...al INTERCOM System bin 201 299 or Personal bin 701 720 Dialing a System or Personal Speed Dial number Transfer INTERCOM Extension e g 301 Transferring a call to a co worker s extension INTERCOM Extens...

Page 12: ...LD MNO WXYZ In DSX 40 Keys 1 8 are line keys Keys 9 12 are undefined In DSX 80 160 Keys 1 12 are line keys For Attendants Key 12 is the Operator Call key Thu June 8 11 52 AM Pat Smith x301 Menu Dir VM...

Page 13: ...0 1 In DSX 40 Keys 1 8 are line keys Keys 9 24 are undefined In DSX 80 160 Keys 1 12 are line keys Keys 13 24 are undefined For Attendants Key 24 is the Operator Call key Speed Dial Bin keys Feature k...

Page 14: ...00 Menu Pa e SP Dial 2 1093100 4 SP Dial 1 g In DSX 40 Keys 1 8 are line keys Keys 9 24 are undefined In DSX 80 160 Keys 1 12 are line keys Keys 13 24 are undefined For Attendants Key 24 is the Opera...

Page 15: ...SWER 1093100 3 RELEASE 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 3...

Page 16: ...Telephone Illustrations 8 Introduction DSX Feature Handbook...

Page 17: ...ed information on the system s features The features in this chapterare in alpha betical order like a dictionary and are subdivided into headings as follows Description Read Description to get an over...

Page 18: ...the table the system prevents the call Verified Account Codes if enabled apply only to Forced Account Codes Using Account Codes and Speed Dial To simplify Account Code operation Personal and System Sp...

Page 19: ...optionally press an Account Code Feature Key or dial if enabled 5 For outside calls only a Dial your outside number Toll Restriction may still prevent you from dialing certain outside numbers Forced...

Page 20: ...ne displays the date and time while idle and feature status messages just like the 22 and 34 Button Display Telephones The second line is used extensively by IntraMail Lines 4 9 are the comprehensive...

Page 21: ...an Operator Call key When the operator has Intercom calls waiting to be answered the calls queue under this key The key winks on when calls are queued The Operator Call key is a permanent assignment...

Page 22: ...ge 102 The attendant can Camp On queue for a busy line This option is enabled in the attendant s Class of Service COS 1 Night Service Night Ring page 112 An attendant with a System Night key can put t...

Page 23: ...Key Keyset Soft Key In these instructions Super Display Soft Key Keyset Soft Key To enable Auto Redial 1 Place an outside call and receive busy tone 2 Auto Redial Alnd Press to enable Auto Redial The...

Page 24: ...s Central Office Calls line and loop calls Group Call Pickup keys Hotline Keys Intercom INTERCOM key Last Number Redial REDIAL key Paging keys Park keys Personal Speed Dial bin keys Personal and Syste...

Page 25: ...le Incoming calls and Paging announce ments temporarily override turn off Background Music Background Music requires a customer provided external music Operation Broadcast music through the telephone...

Page 26: ...Unauthorized intrusion on calls using this feature may be interpreted as an invasion of privacy Barge In Intrusion Super Display Soft Key Keyset Soft Key In these instructions Super Display Soft Key K...

Page 27: ...f hook and press the Call Coverage key to call the covered extension An exten sion can have as many Call Coverage Keys as they have available Feature Keys on their telephone Call Coverage Keys will in...

Page 28: ...Keys to Transfer Calls Super Display Soft Key Keyset Soft Key In these instructions Super Display Soft Key Keyset Soft Key To Transfer your call using a Call Coverage key 1 Do not hang up 2 Press TRA...

Page 29: ...302 instead If extension 302 is Call Forwarded to voice mail callers to 301 or 304 go directly to 302 s mailbox Call Forwarding Cancel Call Forwarding cancel allows a keyset user to dial a code to si...

Page 30: ...extension is idle pressing the bin key puts the extension in the Call Forwarding programming mode the same as pressing INTERCOM and dialing 3 If the extension has Call Forwarding enabled and the user...

Page 31: ...n to Call Forwarding Off Premises page 24 for more Ans Machine MORE AME Select Personal Answering Machine Emulation Alternately dial 7 Skip to Personal Answering Machine Emulation page 168 for more Me...

Page 32: ...all Forwarding does not reroute Key Ring calls Calls to a UCD Group master number Group Ring calls i e calls to a Ring Group master number UCD Group Calls i e calls to a UCD Group master number Ringin...

Page 33: ...store up to 16 digits long HOLD Press MUTE to store a Pause Press FLASH to store a Flash You cannot enter a name using this option If you see 720 IN USE OVERRIDE YES YES Select to override the existi...

Page 34: ...omatic Call Timer key to review the duration of that call Timer Reset for Current Call While the display keyset user is timing their call they can press CLEAR at any time to reset the Call Timer to 00...

Page 35: ...00 00 1 Do one of the following a Timer Time Press the Call Timer soft key b Press the Manual or Automatic Call Timer key Resetting the Call Timer In these instructions Super Display Soft Key Keyset...

Page 36: ...f Off Hook Signaling occur Note that Camp On tones occur for an extension when they are the exclusive recipient of the call such as a DIL Operation Call Waiting helps busy extension users know when th...

Page 37: ...processes these Callbacks on a first in first out FIFO basis If an extension user leaves a Callback request and then fails to answer within four rings the system cancels the Callback Operation With Ca...

Page 38: ...the name provided can consist of up to 15 ASCII characters If no DN is received no number or error message displays Operation Caller ID automatically displays the phone number and optional name for in...

Page 39: ...Caller ID log Your Ring Message Lamp will wink on green when you have Caller ID records that you have not yet reviewed View All All Select to review all your Caller ID records You see the following r...

Page 40: ...e instructions Super Display Soft Key Keyset Soft Key To answer an outside call An incoming call on a line or loop key will flash red An incoming call on your Direct Inward Line will flash green 1 Lif...

Page 41: ...he system has Line Group Routing enabled user s get the first available line when they press INTER COM and dial 9 See Line Group Routing on page 98 for more Store and Forward Store and Forward is an a...

Page 42: ...ft handset 2 Press INTERCOM 3 Do one of the following a For Line Dial up Dial 9 followed by the line number e g 01 for line 1 If you hear busy tone you may be able to dial 2 to queue for the busy line...

Page 43: ...ese instructions Super Display Soft Key Keyset Soft Key To place an outside call when both Store and Forward and Account Codes are enabled With Forced Account Codes for Toll Calls Only you do not have...

Page 44: ...Display Soft Key Keyset Soft Key To check a Personal Speed Dial name and number 1 Press CHECK 2 Do one of the following a Press the Personal Speed Dial bin key once to display the name for the lower n...

Page 45: ...e Conference lines and or extensions 8 Setting up a Conference In these instructions Super Display Soft Key Keyset Soft Key To set up a Conference 1 Establish an Intercom or outside call 2 Press CONF...

Page 46: ...efer to Tandem Calls Unsupervised Conference page 157 for more Using Conference at a Single Line Telephone In these instructions Super Display Soft Key Keyset Soft Key To use Conference at a single li...

Page 47: ...Telephone offers many standard features such as Call Forwarding Call Coverage Hot line and Voice Mail Complemented by 4 fully programmable function keys with LEDs the DSX Cordless Lite II Telephone ac...

Page 48: ...4 Press a line key Your call will dial out on the line selected Editing the Displayed Number In these instructions Super Display Soft Key Keyset Soft Key To correct the displayed digits before dialing...

Page 49: ...To replace 2049265410 with 2039265400 1 Dial followed by 2049265410 You see 2049265410 2 Press Volume Up until you see 20 9265410 3 Dial 3 You see 203 265410 4 Press Volume Down until you see 20392654...

Page 50: ...er number Night Mode Control The extension to which the line is terminated controls the night mode of the line For example if extension 301 has line 1 assigned as a DIL the user can press DND to switc...

Page 51: ...for attendants priority users and mainte nance personnel Operation Priority users can access lines directly Direct Line Access also lets maintenance personnel access and test individual lines Using Di...

Page 52: ...Intercom access and Transfer to co workers Each DSS key also provides a Busy Lamp Field BLF for the assigned co worker Quickly place and Transfer calls to co workers without having to look up or dial...

Page 53: ...In these instructions Super Display Soft Key Keyset Soft Key To Transfer a call to a co worker using a DSS key 1 Place or answer an outside call 2 Press INTERCOM Your DSS keys show the status of the a...

Page 54: ...heir own digital sta tion port and do not require a separate power supply In programming you assign each installed console to an owner keyset Each console can only have one owner You can assign the fo...

Page 55: ...efault DSS Console key assignments TRANSFER ANSWER 1093100 3 RELEASE 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332...

Page 56: ...rbit key 4 nn Park Orbit 60 69 Press key to Park or retrieve parked call Busy Lamp Field BLF Off Orbit is idle On Orbit is holding a parked call Wink On green Orbit is holding a call you parked Hotlin...

Page 57: ...option to assign a Feature Key as an immediately ringing Group Call Pickup key 9 nn Pickup Group 1 16 Press key to answer call ringing Pickup Group Busy Lamp Field BLF Off No call is ringing the picku...

Page 58: ...key puts all Key Ring lines and lines terminated to Ring Group master numbers into the night mode The UCD Night key puts all lines terminated to the UCD Group master number into the night mode 18 CLEA...

Page 59: ...ering Account Codes Fast Flash green In the Account Code entry mode On green On a call for which the user has entered an Account Code Call Forwarding page 21 Use this option to assign a Feature Key as...

Page 60: ...the ANSWER key 1 Press ANSWER to answer any call ringing your extension To use the RELEASE key 1 Press RELEASE to hang up disconnect your active call To use the TRANSFER key 1 Press TRANSFER on your D...

Page 61: ...dialing either the ringing extension s number or the Ring Group master number Ringing Call Coverage key calls Ringing Group Call Pickup calls Calls ringing the operator s Operator Call key Operation...

Page 62: ...e on hook DIRECTORY COMPANY DIR CMPY Select System Speed Dial Directory Dialing You can optionally dial 32 while on hook 2 Do one of the following a To place the call by scrolling i Press Volume Up or...

Page 63: ...g with the extension s own unique settings Extension Ring Override helps identify ringing phones in large open work areas Key Ring Override A keyset extension can set up unique ringing for each of its...

Page 64: ...ng only for the highest priority call 1 INTERCOM Key 2 Line Key from lowest to highest 3 Loop Key from lowest to highest The Ring Types Ring Type Call Type Intercom Intercom ringing This includes ring...

Page 65: ...ct to change Type A Ring Type Ring B MORE B Select to change Type B Ring Type Ring C MORE C Select to change Type C Ring Type Select a new ring tone Dial a new ring tone 0 9 You hear the selection you...

Page 66: ...3 Select the ringing mode you want to change Day Ring Day Select day ring Night Ring Nght Select night ring Delay Ring Dely Select delay ring Exit Exit Select to back up to the previous step without...

Page 67: ...keys light Exit Exit Press repeatedly to back up step by step b Press the key for which you want to set the Ring Type c Do one of the following i For the key selected choose the Ring Type Dial 1 for...

Page 68: ...ND option Blocks these calls 1 Incoming Outside Calls Blocked Ringing for outside calls including Key Ring calls Off Hook Ringing Call Coverage Keys Group Call Pickup keys Transferred outside calls Ho...

Page 69: ...e within 10 seconds If DND is enabled the system automatically disables DND for your extension or If DND is disabled the system automatically enables DND type 3 for your extension Off Off Select to tu...

Page 70: ...o available to any extension that has a Hotline key for a co worker even without the Class of Service option enabled Operation Easily override a co worker s Do Not Disturb Do Not Disturb Override In t...

Page 71: ...door presses the Door Box call button the Door Box will alert chime or ring all the extensions in the Ring Group to which the Door Box belongs For example if Door Box 309 and extensions 301 and 302 a...

Page 72: ...ailable to any member of the Door Box Ring Group as well as any extension with a Call Coverage key for the Door Box Ring Group 1 Place or answer a Door Box call 2 Do one of the following a Open Open S...

Page 73: ...their phone quickly to pick up calls such as a warehouse worker Extended Ringing is available with the following features Direct Inward Line DILs ring for an extended period before routing to the ove...

Page 74: ...A call unanswered at a member extension rings the next extension in the programmed list The call will cycle through the group once until it reaches the last extension in the list Unlike Circular Hunti...

Page 75: ...hese instructions Super Display Soft Key Keyset Soft Key To send a call to a UCD Group 1 Do one of the following a Transfer a call to the UCD Group master number b Set up a DIL to the UCD Group master...

Page 76: ...ble at extension 306 The extension 301 user goes to extension 306 and implements Walking Class of Service The extension 301 user can then use 306 to make long distance calls and Page even though 306 w...

Page 77: ...Exit Select to exit PIN number programming Unlocking an Extension from the Attendant s Phone In these instructions Super Display Soft Key Keyset Soft Key To unlock an extension and clear the extension...

Page 78: ...ture 12 Feature Keys The 34 Button Display Telephone features 24 Feature Keys The 34 Button Super DisplayTelephone also features 24 Feature Keys You can assign the following types of Feature Keys to a...

Page 79: ...eld BLF Off Loop key idle On green You are busy on a loop key call Slow Flash Line is ringing Line page 100 Use this option to assign a Feature Key as a line key 03 nn line number 1 64 Press the key t...

Page 80: ...Key as a lamp only no ring Call Coverage Key 07 nnn extension number Press key to call cov ered extension or pick up ringing call Busy Lamp Field BLF Off Covered extension is idle On Covered extensio...

Page 81: ...ption to assign a Feature Key as a System Speed Dial key You assign the key to specific System Speed Dial bin There is no BLF for this key type 14 nnn bin 001 999 Press key to dial stored number Perso...

Page 82: ...ld BLF On Intercom Directory Dialing is active being used Off Intercom Directory Dialing is inactive off Reverse Voice Over Key page 132 Use this option to assign a Feature Key as a Reverse Voice Over...

Page 83: ...dialing 3 Busy Lamp Field BLF Off Extension not call forwarded or in the Call Forwarding setup mode Fast Flash In the Call Forwarding setup mode Wink Off Extension has Call Forwarding enabled Headset...

Page 84: ...connected telco or PBX offers You must set the Flash parameters for compatibility with the connected telco Operation Extension users can access certain CO and PBX features by interrupting line loop c...

Page 85: ...e Operation None Change the digits users dial for co workers and other features For this feature You can change the digits a user dials to These digits are normally Attendant Position page 14 Reach th...

Page 86: ...isconnect when the outside party hangs up Operation Disconnect a co worker s outside call in an emergency CAUTION Forced Line Disconnect abruptly terminates the active call on the line Only use this f...

Page 87: ...ed to the Pickup Group To simplify picking up calls an extension can have Feature Keys assigned as Group Call Pickup keys There are three types of Group Call Pickup keys immediate ring no ring lamp on...

Page 88: ...ave your co workers listen in on the meeting Using Group Listen In these instructions Super Display Soft Key Keyset Soft Key To set up Group Listen 1 Place or answer a call using the handset 2 Press S...

Page 89: ...lbox Operation Placing and Transferring Ring Group Calls Use Group Ring to call a group of co worker s simultaneously Placing an Intercom Call to a Ring Group In these instructions Super Display Soft...

Page 90: ...ne of the following a If the call doesn t appear on a line or loop key Lift handset b If the call appears on a line or loop key Press the flashing line or loop key Answer a Call to Another Ring Group...

Page 91: ...t Forced Intercom Ringing causes an Intercom call to ring the destination extension You can enable Forced Intercom Ringing system wide for all extensions or a user can dial a code to have their Interc...

Page 92: ...ements on On EXIT On EXIT b To turn incoming voice announcements off Off EXIT Off EXIT Setting Up Incoming Voice Announcements Feature Mnemonic Operation Access Level Handsfree Answerback VA 82 VA V f...

Page 93: ...all using Handsfree Answerback pressing MUTE mutes the Handsfree microphone Off Hook Signaling Outside Calls Depending on system programming an extension in the headset mode can receive either Camp On...

Page 94: ...set mode An extension in the headset mode will not hear Off Hook Ringing Intercom Calls If the extension is set up to receive Camp On tones for waiting Intercom calls the user will hear tones in their...

Page 95: ...e call on Hold without first pressing the HOLD key The system places a call on Hold automatically when the user presses CONF INTERCOM or a Hotline key Automatic Hold optionally allows a user busy on a...

Page 96: ...d Recall STA 301 b If the extension that placed the call on Hold has a programmed name Hold Recall 300 Attendant To pick up an outside call on System Hold 1 Press the flashing line key The line key li...

Page 97: ...isplay Soft Key Keyset Soft Key To place an outside or Intercom call on Exclusive Hold Single line telephones cannot place calls on System Hold 1 Hookflash 2 Dial 7 and hang up If you leave the call o...

Page 98: ...sing the Hotline key If the user frequently uses their Hotline key for one button Transfer to co workers Hotline Automatic Transfer is recommended If the user prefers to consult with their Hotline par...

Page 99: ...TRANSFER If your extension has Hotline Automatic Transfer just announce the call and hang up b Press TRANSFER to have the call wait at your Hotline partner unannounced If your extension has Hotline A...

Page 100: ...y to remember feature codes to access the telephone s advanced features because the function of the soft keys change as the user process calls For example while on an outside call a display keyset use...

Page 101: ...ore on setting up Handsfree Answerback and Forced Intercom Ringing see Handsfree and Handsfree Answerback page 83 for more Operation User Programmable Feature Use Intercom to call any co worker Placin...

Page 102: ...Key Ring if unanswered at the extension to which it is terminated See Direct Inward Line page 42 for more Hold Calls left on Hold too long recall the extensions that initially placed them on Hold If s...

Page 103: ...and Spanish The telephone user can have their telephone display the language with which they are most comfortable Operation Set up a telephone to show displays and soft keys in English or Spanish Sel...

Page 104: ...e Enhanced Last Number Redial buffer This buffer saves the 5 most recent numbers including Speed Dial calls with the most recent call at the top of the buffer and the oldest number at the bottom of th...

Page 105: ...r busy tone and your extension has Line Queuing you can dial 2 to queue for a line to become free If you hang up the system converts the queue to a Line Callback With Line Queuing the number automatic...

Page 106: ...9 instead Operation Dial a single code to place a call over the first available line in a Line Group Using Line Group Routing In these instructions Super Display Soft Key Keyset Soft Key By default pr...

Page 107: ...available If that line is busy it automatically selects the next highest line If all lines in the group are busy the user can optionally queue for a line to become free See Line Queuing Line Callback...

Page 108: ...y the system services the ringing calls in the follow ing order 1 Ringing Intercom call 2 Line or loop key from lowest to highest This option does not restrict loop keys Press a line key for one touch...

Page 109: ...r you and your co workers Line keys that flash green are just for you such as DILs and transfers 2 Lift the handset 3 Press the flashing line key If you have Ringing Line Preference lifting the handse...

Page 110: ...ority Selected extensions can have Line Queuing Priority enabled in their Class of Service If more than one extension queues or leaves a Callback for a busy line the system services the extension with...

Page 111: ...or example instead of pressing INTERCOM and dialing 90 for Line Group 90 the user can just press the Switched Loop key and dial 0 instead Fixed Loop Keys For outgoing calls a Fixed Loop key is a loop...

Page 112: ...ht green after you answer If you have Ringing Line Preference lifting the handset answers the call If you have Automatic Handsfree you can press the loop key without first lifting the handset To place...

Page 113: ...a multiple party telephone conversation with your co workers Description Capacity Conference circuits 32 Maximum simultaneous users in Conference total of all Conferences system wide 32 Maximum simult...

Page 114: ...aiting In these instructions Super Display Soft Key Keyset Soft Key To leave a Message Waiting 1 Place Intercom call to a co worker The extension you call can be unanswered busy or in Do Not Disturb 2...

Page 115: ...s Operation Talk to a co worker in your office without your caller hearing the conversation Using Microphone Mute In these instructions Super Display Soft Key Keyset Soft Key To activate or deactivate...

Page 116: ...or example Monitor could help the supervisor of a service department The department super visor could listen to the questions that callers ask without disturbing the service call Operation Monitor a c...

Page 117: ...ovides silence to these types of calls Music on Hold is available from one of four sources two internal beep tones and two audio input minijacks which in turn connect to a customer provided external m...

Page 118: ...96 Line Keys page 100 Loop Keys page 103 Night Service Night Ring page 112 Park page 119 Speed Dial page 149 Transfer page 161 Operation Names help identify lines and extensions Programming Names In...

Page 119: ...j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 space 0 Not used Not used After selecting a letter press a key for another letter or wait 2 seconds for the cursor to...

Page 120: ...s controlled by the following 3 types of keys Night Key Assigned as a System Night Key This type of key controls the night mode status of all Key Ring lines as well as all lines that are Direct Inward...

Page 121: ...le in the day mode the key is off To answer a call that rings a line or loop key at night 1 Listen for ringing and look for the flashing line or loop key Line and loop keys that flash red are for you...

Page 122: ...chart shows when the two types of Off Hook Signaling occur Note that Camp On tones occur for an extension when they are the exclusive recipient of the call such as a DIL Off Hook Signaling for Interc...

Page 123: ...el Off Hook Signaling OHR 647 OHR Select mode see below Select option see below SPEAKER to exit Off Hook Signaling Modes 1 Outside line 2 Hotline partner 3 Intercom Off Hook Signaling Options For outs...

Page 124: ...y Control allows an announcement broadcast into a Paging zone to activate a system relay This relay is typically used to activate a customer provided Paging amplifier You can assign these relays for D...

Page 125: ...Paging the relay will activate when the extension rings Door Chime Over External Page Door Box chimes can optionally broadcast over External Paging While Door Box chimes broadcast over External Pagin...

Page 126: ...mber for All Call b Press your Paging key If you are on an Intercom call when you press a Paging key the system disconnects the internal call and activates the page 3 Make announcement and hang up The...

Page 127: ...e extension at which it is parked If unanswered there it recalls to the extension that parked the call If still unanswered it diverts to Key Ring When an extension has System Park keys the keys provid...

Page 128: ...tension at which the call was initially parked The Personal Park Orbit recall display occurs At the extension which initially received the Personal Park At the extension which initially parked the cal...

Page 129: ...you see one of the following a If the extension that parked the call doesn t have a name Park xx Recall STA 301 b If the extension that parked the call has a programmed name Park xx Recall 300 Attenda...

Page 130: ...BX access code is 98 and the DSX user wants to reach 203 926 5400 they must dial 98 1 203 926 5400 Normally DSX Toll Restriction and Forced Account Codes are applied to the digits dialed after the PBX...

Page 131: ...om Prime Line an idle extension user hears Intercom dial tone whenever they lift the handset or press SPEAKER Intercom Prime Line may help the extension user that most often uses Intercom functions or...

Page 132: ...Privacy helps extension users that don t want their conversations interrupted Note that if an extension with Privacy enabled is on a call with an extension with Privacy disabled they are still subject...

Page 133: ...nes they want to share Privacy Release Groups utilizes a Conference circuit The following table shows the Conference capacities The system s 32 Conference circuits are dynamically allocated as users r...

Page 134: ...calls The Private Line does not ring for incoming calls A service dispatcher may want an outgoing only Private Line so they can always get in touch with field technicians Both Ways The keyset has a Pr...

Page 135: ...of 2 Entry Display Description 00 UNDEFINED The key has no function and the idle menu display is blank 01 Directory Press to access additional soft keys for Intercom System Speed Dial and Personal Spe...

Page 136: ...ed Dial bins 711 720 The display shows the Speed Dial number or name if programmed 11 30 PERS SPDL BIN 1 20 Press to access the associated Personal Speed Dial bin 701 720 The display shows the Speed D...

Page 137: ...wn to scroll through the keys 4 Press HOLD 5 Do one of the following a Enter the key option code from the Super Display Telephone Idle Menu Softy Key Options chart b Press INTERCOM Press Volume Up or...

Page 138: ...ny s automated attendant dialing options The user can for example Place a call to their bank over a DP line After the banking service answers wait 6 seconds The system automatically converts dialing t...

Page 139: ...remove problem extensions and lines from service until they can be repaired Removing Lines and Extensions from Service In these instructions Super Display Soft Key Keyset Soft Key To remove or return...

Page 140: ...s to an assistant without interrupting the initial call When the keyset is idle the Reverse Voice Over key functions the same as a Hotline key The key also shows at a glance the status of the associat...

Page 141: ...to your Reverse Voice Over partner 1 While your telephone is idle press your Reverse Voice Over key You hear two beeps then you can talk to your co worker Optionally lift handset for privacy The key l...

Page 142: ...al digits or press additional keys Ringdown extensions are frequently used for lobby phones where the caller just lifts the handset to get the information desk Operation Call another extension group o...

Page 143: ...handset and headset calls Simply lift the handset to answer a ringing call Feature Keyset Attendant RLP Y RLP N RLP Y RLP N Does lifting the handset answer the ringing call Intercom page 93 Ringing I...

Page 144: ...answer a ringing line not get dial tone on their Prime Line In addition a ringing Prime Line will have priority over any other ringing line The seize priority is as follows Ringing Prime Line Ringing...

Page 145: ...inging Line Preference 1 Lift the handset or press SPEAKER You automatically answer the call To bypass Ringing Line Preference 1 Before lifting the handset or pressing SPEAKER press one of the followi...

Page 146: ...same line as for the initial call However if that line is busy and is part of a Line Group Save Number Dialed will automatically select the next line in the group Save Number Dialed requires a uniquel...

Page 147: ...e 09 OUT UNTIL and append the time they are expected back e g 5 00 The total length of the message plus any user appended entries cannot exceed 18 Selectable Display Messages cannot begin with numbers...

Page 148: ...ly dial 0 Message MORE Msg Select to set up Selectable Display Messaging Alternately dial 8 Skip to Selectable Display Messaging page 139 for more 3 Do one of the following a Dial the message number 0...

Page 149: ...n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 space 0 Not used Not used After selecting a letter press a key for another letter or wait 2 seconds for the cursor to automatically adva...

Page 150: ...0 160 also provides support for high voltage Message Waiting lamps while DSX 40 does not Operation Connect analog devices such as single line telephones and fax machines to the system Barge In 1 Do on...

Page 151: ...ls Answering 1 When your telephone rings lift the handset Central Office Calls Placing 1 Lift the handset 2 Do one of the following a For Line Dial Up i Dial 9 followed by the line number e g 901 for...

Page 152: ...ox ringing 1 Lift the handset Door Box chimes are not available at single line telephones To control the relay which in turn controls the Door Box strike 1 Place or answer the Door Box call 2 To open...

Page 153: ...If you hang up without first dialing 7 the call will recall immediately If you previously placed a call on Exclusive Hold or have a camped on call waiting dialing 7 will answer the waiting call See Sp...

Page 154: ...invitation to join the Conference 2 Dial announced Meet Me Conference code 11 or 12 You can join the telephone meeting within the Meet Me Conference time Message Waiting To leave a message for a co wo...

Page 155: ...be switched manually from the telephone The system does not provide Pulse to Tone Conversion for SLTs Removing Lines and Extensions from Service 1 Lift the handset 2 Dial 40 3 Dial the line 101 164 o...

Page 156: ...t up the Conference 4 Hang up If the outside parties disconnect the lines you selected do not have Tandem Calling capability Transfer To transfer your call 1 Place or answer call 2 Hookflash and dial...

Page 157: ...d Dial bin you can select either a line or a Line Group over which the call should route For example you can enter 1 for line 1 or 90 for Line Group 90 If you enter a Line Group number the system will...

Page 158: ...tion Programming and Dialing Personal Speed Dial In these instructions Super Display Soft Key Keyset Soft Key Forced Account Codes may prevent Speed Dial from dialing 911 emergency services To program...

Page 159: ...Codes may prevent Speed Dial from dialing 911 emergency services To program a System Speed Dial number 1 Do not lift the handset or press any keys 2 Dial SP 77 3 Dial the System Speed Dial bin number...

Page 160: ...route the call Programming Personal Speed Dial Feature Mnemonic Operation Access Level Speed Dial SP 77 SP Press bin key for bins 701 710 HOLD Enter outside line e g 1 Line Group 90 98 or INTERCOM for...

Page 161: ...Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 space 0 Not used Not used After selecting a letter press a key for another letter or wait 2 seconds for the cursor to automatically advance Addit...

Page 162: ...icate that you have an Intercom call on Hold 3 Press your Split Feature Key to switch between your two Intercom calls To Split between your current outside call and an Intercom call 1 Press TRANSFER t...

Page 163: ...splay Telephone features a large 3 line by 24 character backlit alphanumeric display with 4 Inter active Soft Keys for intuitive feature access It also pro vides 10 Personal Speed Dial bin keys 24 pro...

Page 164: ...reamlined oper ation Additionally this telephone offers a built in full duplex speakerphone with no external speaker or micro phone required a backlit keypad and a headset jack Unique features include...

Page 165: ...ersation continue Description Capacity Conference circuits 32 Maximum simultaneous users in Conference total of all Conferences system wide 32 Maximum simultaneous conferences 8 Maximum parties in any...

Page 166: ...OM and dial the line s Direct Line Access code e g 101 for line 1 See Direct Line Access page 43 for more 2 Dial 4 You hear two beeps and you join the Tandem Call To place a Tandem Call on Hold after...

Page 167: ...sfer to set up a Tandem Call In these instructions Super Display Soft Key Keyset Soft Key To set up a Tandem Call via line to line Transfer 1 Place or answer an outside call 2 Press TRANSFER 3 Place o...

Page 168: ...ugh the data is entered in 24 hour format it always displays in 12 hour format e g 1300 1 00PM The system can auto matically adjust the time for Daylight Savings Time Operation User Programmable Featu...

Page 169: ...the call is ringing the extension that initially transferred it as well as after the call diverts to Key Ring It identifies The type of call recalling the extension The extension to which the call wa...

Page 170: ...t have to press TRANSFER before your Hot line key 4 Do one of the following a Announce call to make a Screened Transfer then hang up b Press the flashing line key to return to the call if your co wor...

Page 171: ...extension number b Press Hotline key for your co worker 2 Listen for two beeps If you hear ringing instead of two beeps you cannot use Handsfree Transfer 3 Do one of the following a Press FLASH to se...

Page 172: ...onsole Off Hook Signaling Setup including Camp On Off Hook Ringing for outside calls and Voice Over for Intercom calls See Off Hook Signaling page 114 for more Paging Incoming See Paging page 116 for...

Page 173: ...tering additional data Feature Key Ringing RAC 722 Call Coverage Keys RAC Call Coverage Key repeatedly to select ringing mode SPEAKER to exit Call Coverage Keys flash as follows Lamp only On red Immed...

Page 174: ...ure HOLD Number to store HOLD twice Name HOLD Dial another System Speed Dial bin or SPEAKER to exit 4 and 5 System Program Access Enter programming password 3 5 Time and Date TD 83 TD Enter time in 24...

Page 175: ...heir Record key Once recorded the voice mail stores the conversation as a new message in the user s mail box After calling their mailbox a user can save edit or delete the recorded conversation The ab...

Page 176: ...er Mailbox is a mailbox shared by more than one extension Any keyset that has a Message Center Key for the shared mailbox can Listen to the messages stored in the mailbox Transfer calls to the shared...

Page 177: ...ll prompt you to leave a message Activating or Canceling Call Forwarding to your Mailbox In these instructions Super Display Soft Key Keyset Soft Key To activate or cancel Call Forwarding to your mail...

Page 178: ...r the Transfer goes through 4 Press SPEAKER to hang up Method B Transfer without first ringing 1 Press TRANSFER 2 Press V MAIL 3 Dial the number of the mailbox to receive the Transfer You can optional...

Page 179: ...X where XXX is the number of the mailbox into which the conversation is recording To turn Conversation Record off 1 Do one of the following The portion of the call already recorded is sent to your mai...

Page 180: ...Personal Answering Machine Emulation Alternately dial 7 Skip to Personal Answering Machine Emulation page 168 for more None MORE MORE NONE Select to cancel Call Forwarding Alternately dial 0 3 Select...

Page 181: ...Access Level Voice Mail KP 57 KP Press key you want to program HOLD Dial 17 Enter mailbox number or 0 for your own mailbox HOLD SPEAKER twice to exit 3 5 Setting up a Message Center Key Feature Mnemon...

Page 182: ...Voice Over but only a keyset can receive a Voice Over Voice Over uses a system Conference circuit The following table shows the system s Conference capacities The system s 32 Conference circuits are...

Page 183: ...ng Page announcements while their telephone is idle Presets for the remaining volume con trols are not required since the user can easily adjust those volumes while idle For example to adjust the volu...

Page 184: ...f you see BGM instead your telephone is in the Background Music mode Press HOLD and try again To set up the volume control presets 1 Menu Volume Menu MORE Vol Select the volume control preset mode 2 D...

Page 185: ...tness preset When you see Active press Volume Up and Volume Down to set the active brightness preset 0 8 c Brightness Idle Brght Idle Select the idle brightness preset When you see Idle press Volume U...

Page 186: ...events long distance calls These features are no longer available at extension 306 The extension 301 user goes to extension 306 and implements Walking Class of Service The extension 301 user can then...

Page 187: ...red 3 When you see REENTER NEW PIN Confirm your entry by reentering your new PIN number 4 When you see NEW PIN ACCEPTED Exit Exit To change your PIN number if you already have one assigned 1 Press INT...

Page 188: ...Walking Class of Service 180 Features DSX Feature Handbook...

Page 189: ......

Page 190: ...1093099 June 9 2006 Rev 2 Printed in U S A NEC Unified Solutions Inc 4 Forest Parkway Shelton CT 06484 TEL 203 926 5400 FAX 203 929 0535 www necunifiedsolutions com...

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