NEC NECCare Gold Express5800/320Fd Service Manual Download Page 5

NECCare Service 

 

Installatio n will take a minimu m o f o ne (1) day for 
hard ware and o ne (1) d ay each to implement/install either 
SRE scripts for up to 2 applicatio ns or for Active Upgrade 
Standard implementatio n.  Hard ware installatio n includes; 
hard ware, operating system, network co nnectio n, 
configuratio n and ad ministrator training.  Anything beyo nd 
one (1) day  will req uire additio nal fees. 

Relocation Services 

NEC Relocatio n services are available as a fee-b ased service 
delivered b y an NEC Engineer and or an Certified NEC 
Service Provider to help Custo mers protect their IT 
investments b y red ucing risks, including minimal d o wntime, 
that are kno wn to be asso ciated with relo cation. 

 

NECAM or the Certified Service Provider will work with 
the Custo mer to assist  with p lanning and coordination o f the 
mo ve. 

 

Damage caused b y relocatio n witho ut the assistance of NEC 
is not co vered under this warranty pro gram. Please refer to 
the section “W hat is Co vered and What is Not Co vered” for 
more informatio n. 

 

Servers mo ved witho ut the assistance o f NEC may require 
recertificatio n to validate warranty. 

 

The original shipping carton sho uld be retained for limiting 
risks asso ciated with relo catio n.   

Registered Limited Warranty 

 

NEC Corporatio n o f America warrants this Prod uct to be free 
fro m defects in material and workmanship, and agrees to repair 
or replace any part o f the enclosed unit that proves defective 
under these terms and conditio ns. 

If service req uires the rep lacement o f any parts, co mpo nents, 
or mod ules, the rep lacement items beco me the pro perty of 
Custo mer and the rep laced items beco me the property o f 
NECAM. The warranty p eriod for the Machine is fro m its 
original Date o f Installation; the date o n the invoice is 
considered the Date o f Installatio n unless NEC no tifies yo u 
other wise. 

NECAM ma y use new, used, serviceab le, or recond itio ned 
parts, co mponents, or mo dules that are in good wo rking order 
as rep lacements.  Replacement items shall b e o f like kind and 
quality o f those replaced. Spare parts are  warranted for ninety 
(90) days.  

Summary of Contents for NECCare Gold Express5800/320Fd

Page 1: ...NECCare Service NECCare TM NECCare Gold Warranty Program for the Express5800 320Fd Fault Tolerant Server...

Page 2: ...each product However actual performance of each product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may...

Page 3: ...ation Services 5 Registered Limited Warranty 5 Who is Protected 6 What is Covered and What is Not Covered 6 What NEC Corporation of America Will Pay for and what NEC Corporation of America Will Not Pa...

Page 4: ...rranty Program offers you the following benefits 3 Years Gold Warranty coverage 3 Years Customer Replacement Units CRU parts replacement For those parts designated as CRU NECAM will provide a Next Day...

Page 5: ...to the section What is Covered and What is Not Covered for more information Servers moved without the assistance of NEC may require recertification to validate warranty The original shipping carton sh...

Page 6: ...ct on which the serial number has been defaced modified or removed 3 Any Product that has been removed from the U S A or Canada 4 Damage deterioration or malfunction resulting from Accident misuse abu...

Page 7: ...hone number to use when calling for technical support or hardware repair on their Express5800 FT server Calls for initiating a repair request should be made by calling 1 866 269 1239 Be prepared to pr...

Page 8: ...t loss of time or data commercial loss or 2 Any other damages of any kind NEC CORPORATION OF AMERICA MAKES NO OTHER EXPRESS WARRANTY WITH RESPECT TO THIS PRODUCT ANY IMPLIED WARRANTIES INCLUDING BUT N...

Page 9: ...ducts are considered to be compatible with many systems the specific functional implementation by the customers of the product may vary Therefore the suitability of a product for a specific purpose or...

Page 10: ...461 00013 001...

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