NEC NECCare Gold Express5800/320Fd Service Manual Download Page 3

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NECCare Service

Contents

Introduction.........................................................................................................................4

Program Highlights.............................................................................................................4

Installation Services ............................................................................................................4

Relo catio n Services .......................................................................................................5

Registered Limited Warranty..............................................................................................5

Who is Protected? ...............................................................................................................6

What is Covered and What is Not Covered? ......................................................................6

What NEC Corporation of America Will Pay for and what NEC Corporation of America

Will Not Pay for..................................................................................................................7

How You Can Get Warranty Service..................................................................................7

Limitation of Damages and Implied Warranties .................................................................8

Summary of Contents for NECCare Gold Express5800/320Fd

Page 1: ...NECCare Service NECCare TM NECCare Gold Warranty Program for the Express5800 320Fd Fault Tolerant Server...

Page 2: ...each product However actual performance of each product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may...

Page 3: ...ation Services 5 Registered Limited Warranty 5 Who is Protected 6 What is Covered and What is Not Covered 6 What NEC Corporation of America Will Pay for and what NEC Corporation of America Will Not Pa...

Page 4: ...rranty Program offers you the following benefits 3 Years Gold Warranty coverage 3 Years Customer Replacement Units CRU parts replacement For those parts designated as CRU NECAM will provide a Next Day...

Page 5: ...to the section What is Covered and What is Not Covered for more information Servers moved without the assistance of NEC may require recertification to validate warranty The original shipping carton sh...

Page 6: ...ct on which the serial number has been defaced modified or removed 3 Any Product that has been removed from the U S A or Canada 4 Damage deterioration or malfunction resulting from Accident misuse abu...

Page 7: ...hone number to use when calling for technical support or hardware repair on their Express5800 FT server Calls for initiating a repair request should be made by calling 1 866 269 1239 Be prepared to pr...

Page 8: ...t loss of time or data commercial loss or 2 Any other damages of any kind NEC CORPORATION OF AMERICA MAKES NO OTHER EXPRESS WARRANTY WITH RESPECT TO THIS PRODUCT ANY IMPLIED WARRANTIES INCLUDING BUT N...

Page 9: ...ducts are considered to be compatible with many systems the specific functional implementation by the customers of the product may vary Therefore the suitability of a product for a specific purpose or...

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