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SigmaBlade Gold Warranty Program 

 

Any ship ment, reship men t or physical mo ve ment o f 
the Product (claims must be presented to the 
carrier). 

 

Relo catio n, remo val, installatio n or re-installatio n of 
the Product not managed b y NECAM. 

 

Any o ther cause that does not relate to a Product 
defect. 

5.

 

Carto ns, carrying cases, external cabinets,  magnetic or 
digital tap es, or any accessories used in co nnectio n with 
the Product. 

6.

 

This  warranty co vers only NEC Corporatio n o f America -
supplied  co mponents. Service req uired as a result o f third 
party co mpo nents is not covered under this warranty, 
including third -party so ftware even if it is distrib uted b y 
NECAM. 

What NEC Corporation of America Will Pay for and what NEC Corporation of 
America Will Not Pay for 

 

NEC Corporatio n o f America will pay labor and material 
expenses for co vered items, b ut NEC Corporatio n of America 
will not pay for the follo wing: 

1.

 

Remo val or installatio n charges. 

2.

 

Payment o f shipping and related charges incurred in 
returning the Prod uct for warranty rep air. 

3.

 

Costs o f initial technical adjustments (set-up), including 
adjustment o f user co ntro ls. 

How You Can Get Warranty Service 

 

Express5800 SigmaB lade Server NECCare custo mers in the 
continental U.S. and Canada have o ne p ho ne numb er to use 
when calling for technical support or hard ware rep air o n their 
server.  Calls for initiating a repair req uest sho uld be made b y 
calling 

1-877-632-0064

. Be prepared to pro vide the Serial 

Numb er to yo ur server to NEC for quick respo nse. 

NEC Corporatio n o f America may require that yo u provide the 
original b ill of sale or receipt as proo f o f p urchase in order to 
obtain warranty service.  Please retain such proof o f p urchase 
with yo ur records 

 

Summary of Contents for NEC Express5800 Series

Page 1: ...SigmaBlade Gold Warranty Program NECCare TM NECCare Gold Warranty Program for the Express5800 SigmaBlade Server...

Page 2: ...ompanying each product However actual performance of each product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each pr...

Page 3: ...s 5 Relocation Services 5 Registered Limited Warranty 5 Who is Protected 6 What is Covered and What is Not Covered 6 What NEC Corporation of America Will Pay for and what NEC Corporation of America Wi...

Page 4: ...ntinental US and Canada Next day onsite response is from time of dispatch An authorized service technician will be on site the following day once a service call is deemed necessary following trouble s...

Page 5: ...rvices are available as a fee based service delivered by an NEC Engineer and or an Certified NEC Service Provider to help Customers protect their IT investments by reducing risks including minimal dow...

Page 6: ...ement for warranty service Please retain your proof of purchase with your records Who is Protected This warranty may be enforced only by the original purchaser of the Product and is not transferable W...

Page 7: ...orporation of America will pay labor and material expenses for covered items but NEC Corporation of America will not pay for the following 1 Removal or installation charges 2 Payment of shipping and r...

Page 8: ...ts or systems returned to NECAM must be accompanied with an RMA Return Material Authorization number To obtain an RMA number for product return please contact the SigmaBlade Server Technical Support l...

Page 9: ...oration of America for service MUST have prior approval This may be obtained by calling 1 877 632 0064 This Product is warranted in accordance with the terms of this limited warranty Consumers are cau...

Page 10: ...461 00015 000 461 00015 000...

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