Chapter 1 Introduction
Feature Overview
NEAX2000 IVS
2
General Description
NDA-24293, Issue 2
Page 3
Feature Overview
The Primary design objective of our NEAX2000 IVS
2
is to offer affordable
communications and features designed to enhance your company’s performance. A
comprehensive feature package is provided including both business and Hotel/Motel
features.
•
Business – concentrates on call processing to streamline daily business
communication operations.
•
Hotel/Motel – designed to provide your administration station with the most
effective features for optimum guest service. Guest stations are offered
features to provide them with optimum hospitality.
Throughout the use of the NEAX2000 IVS
2
features, your company can control costs,
enhance productivity, save time, and take advantage of flexible resources.
The NEAX2000 IVS
2
employs techniques such as resident system programming and
maintenance (both online and remote). These techniques ensure the installation and
maintenance is quick and efficient.
Cost control is served by features such as:
Account Codes, Forced Account Codes, Direct Inward System Access (DISA), Least
Cost Routing (LCR), Route Advance, Station Message Detail Recording (SMDR),
Code Restriction, Elapsed Call Timer, Periodic Time Indication Tone, Off-Premises
Extensions, and Tandem Switching of E&M Tie Lines.
Productivity is served by features such as:
Incoming Call Identification (transfers, DIT, DID, DDD, FX, WATS and internal
calls), Authorization Code, Automated Attendant, Camp-On, Group Listening,
Hands-free Answerback, Call Park, Do Not Disturb, Callback, Call Forward, Call
Pickup, Conference, Data, Return Message Schedule Display, Timed Reminder, Trunk
Queuing, and Set Relocation.
Time saving is served by features such as:
Speed Dial, Save and Repeat, Callback Message, Last Number Redial, Answer Key,
Ringing Line Pickup, VoiceMail Integration, Broker's Call, Step Call, Trunk to Trunk
Transfer, Timed Queue, Boss/Secretary Calling, Intercoms, Remote Maintenance,
Voice Mail Soft-Keys and Dial by Name.
Flexibility is served by the universal port concept, which allows a high variable trunk
to station ratio, Flexible Line Key Assignment, Flexible Ringing Assignment, Direct
Trunk Appearance, as well as Flexible Numbering Plan. The variety of telephones
(detailed in Section 3) also adds to the system's flexibility.
