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10. Troubleshooting 

 

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Unable to Connect the Network   

 

Check the cable 

 

Make sure the cable latch has locked

 

Check the latch of the cable. 
If it is not locked, Re-connect the cable. 
If the latch is broken, replace the cable.   

 

Make sure the cable has not bent 

Check the cable routing. 
If the cable has bent tightly or has any damage, replace the cable.   

 

Make sure the cable has compliance with the standards 

Check whether it conforms to the cable specification which can connect this product. 
If it is not so, Replace to a proper cable. 
See also “8. Network Cables” 

 

Make sure a tip of the cable is not dusty or not broken. 

Check a tip of the cable. 
If it has broken, replace the cable. 
If it is dirty or any dust sticks, Remove the dust or clean a cable of the cable. 

 

 

Check the SFP+ module (as optical interface)

 

 

Make sure the SFP+ module is NE3108-005

 

Check the SFP+ module. 
If it is not used NE3108-005 Optical module for 10GBASE SR, it cannot support.   

 

Make sure the SFP+ module is inserted firmly.

 

Check the SFP+ module insertion.   
A SFP+ module is inserted in a slot, without taking down a lever.   
When connecting the module, insert the module until you hear a click sound. 

 

Check the cable contact of the SFP+ module.

 

If it is any dust sticks, remove the dust or clean the cable contact. 

 

 

 

Important

 

n

  Please work after removing SFP+ from a slot.

 

 

 

 

 

 

 

 

Avoid direct look into the laser beam.

 

The “NE3108-005 Optical module for 10GBASE SR” is classified as a Class 1 Laser 
Product. A class 1 laser will not be harmful to the human body. However, do not look 
directly into the LAN port during operation. Keep any vacant LC connector covered 
with a dust cover when you do not use it or you transport it.

 

 
 

 

Check the link partner (switch, hub, etc.) 

 

Check a setting or configuration on the link partner.

 

Make sure the link partner setting is correct. 
If the setting is mis-configured, correct the setting. 
If the partner’s port is disabled, enable it.

 

 

Check the fan status 

 

CAUTION 

Summary of Contents for NE3108-004

Page 1: ...o read this guide before handling this controller Please refer to this document if there is something that you do not understand or a problem occurs while using this controller Store this guide close...

Page 2: ...owners Microsoft and its logo and Windows are all registered trademarks of Microsoft Corporation in the United States of America and or other countries Note 1 No part of this document may be reproduce...

Page 3: ...3...

Page 4: ...4 OFF OFF OFF...

Page 5: ...5 OFF PCI EXPRESS Fibre Channel Fibre Channel Fibre Channel Fibre Channel Fibre Channel NE3108 005 10GBASE SR 1...

Page 6: ...st hazards are presented with one of the following 3 symbols The individual symbols are defined as follows Attention This symbol indicates the presence of a hazard An image in the symbol illustrates t...

Page 7: ...lectric shock or fire as well as malfunctions of this product Do not handle this product during an electrical storm When installing this product in the computer please read the user s guide of the com...

Page 8: ...connector Ignoring these instructions may cause a short circuit resulting in a fire electric shock or malfunction Do not use this product without Fibre Channel connector cover Always cover each Fibre...

Page 9: ...dling the product Moreover connect the clip on the strap to a ground conductor n Turn off the cellular phone or pager Radio interference may cause malfunctions of this product n Do not drop or hit the...

Page 10: ...and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in...

Page 11: ...ten for users with sufficient knowledge in the general handling of operating systems such as Windows a keyboard and mouse and general I O devices Symbols Used in This Guide The following three symbols...

Page 12: ...12...

Page 13: ...must be deleted before this product is transferred or sold Transportation When transporting this product please refer to the packing list to remove this controller from the basic processing unit and...

Page 14: ...According to the server the maximum number of NIC per system is different Refer to the system configuration guide for the fact 2 PXE iSCSI boot are not supported 3 Wake On LAN is not supported 4 PCI h...

Page 15: ...PCI Express 2 0 SFP PCI Express 5GT s x8 Gen 2 LAN 10Gbps x2port PCI Express x8 Gen 2 SFP 2 Broadcom BCM57711 64mm W 167mm L 145g 3 3V 12V 12W 23W 0 45 5 85 40 70 5 95 n n SFP NE3108 005 10GBASE SR 2...

Page 16: ...16 3 NE3108 004 2ch 10GBASE l SFP SFP DA NE3108 005 10GBASE SR n SFP NE3108 005 10GBASE SR l l PCI Express PCI Express 2 0 x8 l l MAC Port0 MAC 1 Port1 MAC 3 PCI Express SFP PORT1 SFP PORT0 1 3 2 4 MA...

Page 17: ...17 4 LED LED SFP LED LED SFP LED SFP SFP SFP FAN LED LED OFF n LED ACT LINK LED OFF SFP PORT1 SFP PORT0 PORT1 ACT LED LINK LED PORT0 ACT LED LINK LED SFP 0 LED SFP 1 LED FAN LED...

Page 18: ...18 5 SFP SFP 1 SFP n 2 SFP SFP n SFP n 1 SFP 2 SFP n 1 2...

Page 19: ...19 6 n 7 1 SFP n 2 n n NE3108 005 10GBASE SR 1...

Page 20: ...2 66 m 500MHz km OM 2 2 82 m 2000MHz km OM 3 2 300 m 62 5 125 m 160MHz km OM 1 2 26 m 200MHz km OM 1 2 33 m OM Optical Multimode DA Direct Attach Twin Ax 9 Windows OS EXPRESSBUILDER URL Express5800 HA...

Page 21: ...21 10 8 SFP NE3108 005 SFP NE3108 005 SFP SFP SFP SFP SFP n SFP NE3108 005 10GBASE SR 1...

Page 22: ...22 n OS FAN LED FAN LED 2 n...

Page 23: ...wer Consumption Typical 12W Max 23W Environment Operating Temp 0 45 C Humid 5 85 RH non condensing Storage Temp 40 70 C Humid 5 95 Important n Do not attach this product to a computer that is not reco...

Page 24: ...remove a slot cover when you do not use this slot Important n See also User s Guide of NE3108 005 Optical Module for 10GBASE SR Bracket Bracket to fix this product to the extended slot of Computer PCI...

Page 25: ...re Off Fan is working normally NOTE Each LED is OFF when the power of the server has been down Important n Once fan failure occurs the connection will be disconnected and the port goes to down The reb...

Page 26: ...Important n Secure the removed the slot cover 2 Insert the SFP module Important n When connecting SFP module do not flip the lever downward n Listen for an audible clicking sound when the SFP module...

Page 27: ...ble Check n Check that the contact portion of a connector is not dirty 3 Connect the SFP module Important n Please press down a cable latch portion not to get stuck in the edge of the server chassis a...

Page 28: ...m OM 2 2 66 m 500MHz km OM 2 2 82 m 2000MHz km OM 3 2 300 m 62 5 125 m 160MHz km OM 1 2 26 m 200MHz km OM 1 2 33 m OM Optical Multimode If you need DA cable Direct Attach Twin Ax please contact to res...

Page 29: ...is not used NE3108 005 Optical module for 10GBASE SR it cannot support Make sure the SFP module is inserted firmly Check the SFP module insertion A SFP module is inserted in a slot without taking down...

Page 30: ...e down As a result of checking the two above mentioned points when it becomes clear that fan failure caused the problem please remove an adapter from a server and carry out the next management Check t...

Page 31: ...31 NEC Corporation 201 NE3108 004 2ch 10GBASE 2Port 10GBASE LAN Card User s Guide 2013 4 April 2013 First Edition TEL 03 3454 1111...

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