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5. Troubleshooting 

 

 

Express5800/R120h-1M, R120h-2M (3rd-Gen)    Maintenance Guide

 

47

Chapter 1  Maintenance 

[?] 

If NVDIMM-N Memory Interleaving is enabled, all NVDIMMs on a processor are disabled 

  Sanitize the NVDIMM 

  If the error persists, replace the NVDIMM. 

 

[?] 

If NVDIMM-N Memory Interleaving is disabled, only the NVDIMM indicated is disabled 

  Sanitize the NVDIMM 

  If the error persists, replace the NVDIMM. 

 

[?] 

POST error message or IML message is displayed indicating an NVDIMM backup power error 

  Check that the Flash Backup Unit (FBU) is installed and functioning properly. 

  Reseat the NVDIMM and DIMM. 

  If the error persists, replace the NVDIMM. 

 

[?] 

A POST Error message or an IML message indicating the error of the NVDIMM controller will be 
registered 

  Update the NVDIMM firmware. 

  If the error persists, replace the NVDIMM. 

 

[?] 

A POST Error message or an IML message indicating the erasure error of the NVDIMM will be registered 

  Copy the data to the new NVDIMM by following the procedure below. 

1. Save the contents of the NVDIMM to other media to preserve the data. 

2. Replace the NVDIMM. 

3. Sanitize the new NVDIMM. 

4. Copy the preserved data to the new NVDIMM. 

 

[?] 

A POST Error message or an IML message indicating the equipment error of NVDIMM will be registered 

  Copy the data to the new NVDIMM by following the procedure below. 

1. Save the contents of the NVDIMM to other media to preserve the data. 

2. Replace the NVDIMM. 

3. Sanitize the new NVDIMM. 

4. Copy the preserved data to the new NVDIMM. 

 

[?] 

A POST Error message indicating the sanitization error of the NVDIMM will be registered 

 Retry 

sanitizing the NVDIMM 

  If the error persists, replace the NVDIMM. 

 

 

 

Summary of Contents for N8100-2834F

Page 1: ...eries Express5800 R120h 1M R120h 2M 3rd Gen EXP804 EXP805 N8100 2834F 2835F 2836F 2837F 2838F 2839F Maintenance Guide Chapter 1 Maintenance Chapter 2 Useful Features Chapter 3 Appendix 10 201 31 104 0...

Page 2: ...options connection of peripheral devices and suitable location for this server Chapter 3 Setup System Utility configurations and summary of EXPRESSBUILDER Chapter 4 Appendix Specifications and other i...

Page 3: ...king Alerts 16 2 3 Checking STATUS LED 17 2 4 Backup 17 2 5 Cleaning 17 Cleaning the server 18 Cleaning the tape drive 18 Cleaning the keyboard and mouse 18 3 User Support 19 3 1 Maintenance Services...

Page 4: ...stem Configuration 77 2 1 Start HPE Smart Array S100i Utility 77 2 2 Exit HPE Smart Array S100i Utility 80 2 3 Menu Tree of HPE Smart Array S100i Utility 81 2 4 Procedures for Using Configuration Util...

Page 5: ...Contents Express5800 R120h 1M R120h 2M 3rd Gen Maintenance Guide 5 4 Glossary 135 5 Revision Record 136...

Page 6: ...ion This symbol indicates the presence of a hazard if the instruction is ignored An image in the symbol illustrates the hazard type Prohibited Action This symbol indicates prohibited actions An image...

Page 7: ...ibed are not followed hardware failure data loss and other serious malfunctions could occur Note Indicates items that must be confirmed when handling hardware or operating software Tips Indicates info...

Page 8: ...erver 2012 R2 Windows Server 2012 R2 Standard Windows Server 2012 R2 Datacenter Abbreviations of Operating Systems Linux Linux Operating Systems are referred to as follows Notations in this document O...

Page 9: ...Torvalds in Japan and other countries Red Hat and Red Hat Enterprise Linux are trademarks or registered trademarks of Red Hat Inc in the United States and other countries VMware is a registered trade...

Page 10: ...AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLU...

Page 11: ...later and or the Unified Extensible Firmware Interface UEFI Forum s UEFI Specifications v 2 0 and later together the UEFI Specifications only as necessary to emulate an implementation of the UEFI Spec...

Page 12: ...This product includes software developed by Greg Roelofs and contributors for the book PNG The Definitive Guide published by O Reilly and Associates zlib End User License Agreement zlib License zlib...

Page 13: ...presentative Regardless of article 4 NEC Corporation assumes no responsibility for effects resulting from your operations The sample values used in this document are not actual values Keep this docume...

Page 14: ...services on this product 4 Collecting Failure Information Describes how to collect information about the location where a failure occurred and its cause if the server malfunctions See this section in...

Page 15: ...allation Do not get your fingers caught Be careful of handling internal components that may be at high temperatures Note If the server has hard disk drives move the server while being careful not to d...

Page 16: ...formation for BIOS firmware FW driver and others of the server and peripheral devices on our website We recommend you to apply the latest update always NEC corporate site http www nec com Support Down...

Page 17: ...presentative 2 4 Backup We recommend that you periodically back up the data on HDD If a RAID array has been configured on your system back up the RAID configuration data We also recommend that you bac...

Page 18: ...kewarm water and squeeze it firmly 5 Rub off stains on the server with the cloth prepared in step 4 6 Soak a soft cloth in water squeeze it firmly and wipe the server with it once again 7 Wipe the ser...

Page 19: ...ilure occurred follow the steps below 1 Check if the power cord and cables to other products are properly connected 2 See Chapter 1 5 Troubleshooting If you find a symptom similar to your problem take...

Page 20: ...entative Important When the system restarts after a failure has occurred a message may appear indicating virtual memory shortage Ignore this message and proceed with starting the system Restarting the...

Page 21: ...vents related to running applications Security records events related to security System records events that occur in Windows system components 3 Click Save All Events As from Action menu 4 Type the f...

Page 22: ...menu displayed 2 Select the type of log in Windows Logs Application records events related to running applications Security records events related to security System records events that occur in Windo...

Page 23: ...intenance Guide 23 Chapter 1 Maintenance Windows Server 2012 R2 1 Click Settings on Charms Bar To go to the step 4 you can directly choose Event Viewer by right clicking on the lower left corner of th...

Page 24: ...lect the type of log in Windows Logs Application records events related to running applications Security records events related to security System records events that occur in Windows system component...

Page 25: ...re information or configuration Tips If a STOP error system error or system stall occurs restart Windows and then follow the procedure below Windows Server 2019 1 Right click the left bottom of screen...

Page 26: ...de 26 Chapter 1 Maintenance Windows Server 2016 1 Right click the left bottom of screen and click Run from the menu displayed 2 Type msinfo32 exe and then press Enter key System Information starts 3 C...

Page 27: ...een Charms Bar Right click menu 2 Type msinfo32 exe in the text box and then press Enter key Search Run 3 System Information starts 4 Click Export from File menu 5 Type a file name to save in File Nam...

Page 28: ...For details see Chapter 1 6 1 Specifying Memory Dump Settings Debug Information in Installation Guide Windows Consult with your sales representative before dumping the memory Dumping the memory while...

Page 29: ...d to a UPS make sure the UPS is powered and it outputs power Refer to the manual that comes with the UPS for details Power supply to the server may be linked with UPS using the Setup Utility Have you...

Page 30: ...ure power consumption cap or enclosure power restriction is enabled on a supported server verify that enough power is being supplied to support the server Does the server power unit meet the power req...

Page 31: ...een appears in rare cases before starting up the OS This may cause the server to become uncontrollable However the server may recover from the RSOD by turning off and then on the power again IML messa...

Page 32: ...and retry System Configuration BIOS Platform Configuration RBSU System Default Options Restore Default Manufacturing Settings d Restore the iLO settings by using the following and retry System Configu...

Page 33: ...y installed Make sure that the hard disk drive is installed securely and that cables are properly connected Is the disk format correct Follow the table below to create a partition depending on the boo...

Page 34: ...the backup DVD ROM The Telnet Service is not installed Adjust the computer name to 14 characters or less and then install the Telnet Service according to the following procedure 1 Click Run on Start m...

Page 35: ...from your boot device By the OS you started OS Boot Manager is registered at the top of UEFI Boot Order After that you will be able to start from OS Boot Manager you registered In case you cannot boo...

Page 36: ...e 36 Chapter 1 Maintenance Is secure boot enabled To make the option card recognizable as a bootable device when Secure Boot has been enabled you need to have an option card UEFI driver that has been...

Page 37: ...battery pack and battery board and the control cable between the battery board and battery connector connected correctly Connect the cables correctly Is this message displayed after the battery is co...

Page 38: ...tly Update the firmware Download the Active Health System log Smart Array S100i SR Gen10 SW RAID drives are not found when RAID mode is disabled When Smart Array S100i SR Gen10 SW RAID controller is e...

Page 39: ...same controller In addition you can move a complete array from one controller to another even if controllers are in different servers The logical drive status must be good before you move physical dri...

Page 40: ...e is connected to the connector on the front or rear of the server Is BIOS configuration correct In System Utility you can change the configuration of USB In System Utility from System Configuration B...

Page 41: ...by installing the hard drive in another bay Be sure the replacement drives within an array are the same size or larger Be sure the replacement drives within an array are the same drive type such as S...

Page 42: ...issue is not caused by a change to the hardware release For details see the NEC web site Be sure the new internal or external devices are installed properly Be sure no memory I O or interrupt conflic...

Page 43: ...fan is not attached correctly remove the top cover and fix the fan in place according to the user s guide for the server Make sure that the cooling fan configuration meets the functional requirements...

Page 44: ...or heatsink is installed Make sure that the correct fan is installed if the system supports both standard fans and high performance fans The cooling fan makes excessive noise while operating at low sp...

Page 45: ...re the memory is configured properly Reseat the DIMM Update the system ROM to the latest version Replace the DIMM The server does not recognize new memory installed on the server Be sure the memory is...

Page 46: ...memory LED is amber Reseat the DIMM Update the system ROM to the latest version Replace the DIMM ECC errors occur with no other symptoms Reseat the DIMM Update the system ROM to the latest version Re...

Page 47: ...er will be registered Update the NVDIMM firmware If the error persists replace the NVDIMM A POST Error message or an IML message indicating the erasure error of the NVDIMM will be registered Copy the...

Page 48: ...leaved set A POST Error message or an IML message indicating the memory initialization error or the uncorrectable error will be registered If NVDIMM Interleaving is enabled all NVDIMMs on processor X...

Page 49: ...VDIMM was previously installed in a server that had NVDIMM N Memory Interleaving enabled enable NVDIMM N Memory Interleaving in System Utility Sanitize all NVDIMMs indicated All data on the NVDIMM wil...

Page 50: ...T error message or IML message is received indicating an unsupported NVDIMM on the system Replace the NVDIMM with a supported HPE SmartMemory NVDIMM POST error message or IML message is displayed and...

Page 51: ...for possible issues with other components and troubleshoot components identified Make sure that no loose connections exist on the motherboard or power backplane It is not necessary to reseat processo...

Page 52: ...sis Test instead Execute Media Assessment Test with StorageWorks Library and Tape Tools This is a read only test The back up of tape drive cannot be completed without problem Execute Drive Assessment...

Page 53: ...ons of cables from the monitor to the sever and from the server to the outlet In case you use a blade check that SUV cable of c Class blade is connected to VGA cable of the monitor and to the connecto...

Page 54: ...In case you use a rack type server check the cable to the switch box In addition check that the switch is properly configured for the server In case you use a tower type server check the connection of...

Page 55: ...the type of media DAC cable equivalent SPF module etc should be same on both sides of SFP ports Mixed use of different SFPs SR LR on one device is not supported Change the network cable to another cab...

Page 56: ...is properly attached and connected During POST process the controller is not displayed or an error is displayed Check that the controller is supported by the server Check that the controller is proper...

Page 57: ...In a connection using SUV cable a USB device is not recognized an error message is displayed or a device cannot be turned on Remove the USB device and execute any of the followings Connect a USB devic...

Page 58: ...the cable conforms to the network interface standards Are BIOS settings correct With System Utility you can set the internal network controller to disabled Check the BIOS settings with Setup Utility H...

Page 59: ...NE SOFTWARE Microsoft Windows NT CurrentVersion HKEY_LOCAL_MACHINE SOFTWARE Wow6432Node Microsoft Windows NT CurrentVersion Name RegisteredOrganization Type REG_SZ Data Desired organization name Name...

Page 60: ...click version xml under the root directory of the DVD and choose Yes in the dialog box The menu item of Integrated Installation is gray Is your system environment suitable To run Integrated Installat...

Page 61: ...off the server POWER SLEEP LED is off 2 Use a 100 mm long metal pin that is 1 2 mm in diameter or uncoil a thick paper clip and insert it into Eject Hole at the front of the tray Keep pressing slowly...

Page 62: ...ystem Utilities If this fails initialize the RBSU settings with the system maintenance switch refer to Chapter 1 7 4 3 Set the System Configuration Back to Default Values of the maintenance guide 6 Ch...

Page 63: ...g of these options IP address to obtain an IP address automatically and change DNS address to obtain DNS server address automatically e Follow the user s guide to add CPU board f Set IP address sub ne...

Page 64: ...ion Cooling Unit 1 Fans 3 There are some cases where the screen display of following sensor Health vCenter Status shows after ESXi completes boot this does not indicate hardware malfunction and there...

Page 65: ...dress when customizing udev rule In addition please do not use storage device name including PCI address that is located on dev disk by path Please do not change the CPU configuration and add remove c...

Page 66: ...m a removable media Copy the following folder from Starter Pack DVD to a removable media beforehand DVD software 006 drivers sw_raid1_driver 1 Turn on the power to the display and this server in that...

Page 67: ...POST to start Boot Menu In One Time Boot Menu select the optical disc drive to which OS install media is set 3 Start the OS from the OS installation media The message Press any key to boot from CD or...

Page 68: ...f the power Unable to turn off the power although you have executed the shutdown from OS Unable to turn off the power although you have pressed the POWER switch Regarding the position of POWER switch...

Page 69: ...onfiguration back to the default values 4 SW7 OFF Reserved SW8 OFF Reserved SW9 OFF Reserved SW10 OFF Reserved SW11 OFF Reserved SW12 OFF Reserved Important Do not change the system maintenance switch...

Page 70: ...ice remove the top cover In case you cannot operate the system maintenance switch because of an option board installed remove the riser cage by referring to Chapter 2 1 11 Riser Card in User s Guide C...

Page 71: ...and Clearing the Server Express5800 R120h 1M R120h 2M 3rd Gen Maintenance Guide 71 Chapter 1 Maintenance R120h 2M Ex In case you changed only SW6 to ON In case all the switches are OFF default 10 11...

Page 72: ...and Clearing the Server Express5800 R120h 1M R120h 2M 3rd Gen Maintenance Guide 72 Chapter 1 Maintenance R120h 1M Ex In case you changed only SW6 to ON In case all the switches are OFF default 10 11...

Page 73: ...a few minutes Then after about 20 seconds the following message is displayed Power off the server and toggle the maintenance switch to the Off position Keep pressing POWER Switch for longer than 4 sec...

Page 74: ...ER Switch to turn on the power Press the F9 key during POST execution The following message is displayed on the screen and then POST will be stopped When POST stops press the POWER switch to turn the...

Page 75: ...rter Pack This section details Starter Pack 5 iLO 5 This section explains iLO 5 6 NEC ESMPRO This section explains NEC ESMPRO an application for management and monitoring 7 NEC Product Info Collection...

Page 76: ...boot order configuration instructions diagnostics functions for detecting system errors and log collection functions for quick analysis in case of system failure in addition to system information disp...

Page 77: ...ckup Unit User s Guide which is uploaded on the following site https www 58support nec co jp global download Server Options Tips The screen image used in this chapter is an example and may not be the...

Page 78: ...R120h 2M 3rd Gen Maintenance Guide 78 Chapter 2 Useful Features Step2 The System Utilities menu appears If you select System Configuration the following submenu appears Select Embedded Storage HPE Sm...

Page 79: ...2 RAID System Configuration Express5800 R120h 1M R120h 2M 3rd Gen Maintenance Guide 79 Chapter 2 Useful Features The following HPE Smart Array S100i SR Gen10 submenu appears...

Page 80: ...nce Guide 80 Chapter 2 Useful Features 2 2 Exit HPE Smart Array S100i Utility To quit the utility press the Esc key a few times or click the top of selection as below figure red square indicated When...

Page 81: ...high Surface Scan Analysis Priority 3 0 Disable 31 High 1 31 Idle with delay Modifies the amount of delay idle time of the controller before the surface scan analysis is resumed again Current Parallel...

Page 82: ...Logical Drive Label Enter Alphabets and Numbers Stripe Size Full Stripe Size 256KiB 256KiB Strip size is the amount of data that is stored on each physical drive in the array The full stripe size is...

Page 83: ...ll automatically become part of the array Identify Device Turn On Off the device identification LED Identification Duration Seconds 86400 Device LED identification Duration in seconds 1 86400 input ra...

Page 84: ...Maintenance Guide 84 Chapter 2 Useful Features 2 4 Procedures for Using Configuration Utility 2 4 1 Create configuration 1 Run HPE Smart Array S100i Utility 2 From the TOP menu screen of HPE Smart Arr...

Page 85: ...hapter 2 Useful Features 4 Select drives that you needed and proceed to next form 5 Set RAID Level on the following screen select the RAID level RAID0 or RAID1 then proceed to next form Important Alth...

Page 86: ...f settings as shown below Click the Submit Changes once finished the settings 2 4 2 Rebuild 1 Replace a physical device and then rebuild operation will automatically start 2 The rebuilding is under ru...

Page 87: ...eplace Spare An autoreplace spare replaces a failed drive to be incorporated into the target array instead Once a failed drive is replaced it automatically becomes a hot spare copyback will not be exe...

Page 88: ...2 RAID System Configuration Express5800 R120h 1M R120h 2M 3rd Gen Maintenance Guide 88 Chapter 2 Useful Features 3 Select Manage Arrays 4 Select Array A The Array that created already...

Page 89: ...2 RAID System Configuration Express5800 R120h 1M R120h 2M 3rd Gen Maintenance Guide 89 Chapter 2 Useful Features 5 Select Manage Spare Drives 6 Select Assign Dedicated Spare...

Page 90: ...Configuration Express5800 R120h 1M R120h 2M 3rd Gen Maintenance Guide 90 Chapter 2 Useful Features 7 Select the available drive then press Assigned Dedicated Spare 8 The successful message appeared as...

Page 91: ...00 R120h 1M R120h 2M 3rd Gen Maintenance Guide 91 Chapter 2 Useful Features 9 Check the logical drive has a spare member that added before From the TOP menu of HPE Smart Array S100i Utility select Arr...

Page 92: ...2 RAID System Configuration Express5800 R120h 1M R120h 2M 3rd Gen Maintenance Guide 92 Chapter 2 Useful Features Select Array A The array that created already Select List Logical Drives...

Page 93: ...2 RAID System Configuration Express5800 R120h 1M R120h 2M 3rd Gen Maintenance Guide 93 Chapter 2 Useful Features Select Logical Drive 1 Select Logical Drive Details...

Page 94: ...stem Configuration Express5800 R120h 1M R120h 2M 3rd Gen Maintenance Guide 94 Chapter 2 Useful Features The spare drive information will list in the logical drive members 10 Exit HPE Smart Array S100i...

Page 95: ...in the section in 2 4 3 Configure HotSpare 1 Assigned Dedicated Spare and select Assign Auto Replace Spare 2 Select the available drive and press Assign Auto Replace Spare 3 Then check the spare driv...

Page 96: ...iguration information Note this operation will make all data on the logic drive be erased and no longer accessible Make sure all the data backups are done before do it Start HPE Smart Array S100i Util...

Page 97: ...pter 2 Useful Features 3 Select Delete All Array Configurations Important The operation clears whole array information from controller and all data in the array will be lost Note To delete the array d...

Page 98: ...5800 R120h 1M R120h 2M 3rd Gen Maintenance Guide 98 Chapter 2 Useful Features 4 All array data will be cleared and lost once click the Submit Changes 5 Successful message appeared after clear configur...

Page 99: ...2M 3rd Gen Maintenance Guide 99 Chapter 2 Useful Features 2 Physical device information 1 Use this feature to display physical device information From the TOP menu of HPE Smart Array S100i Utility sel...

Page 100: ...2 RAID System Configuration Express5800 R120h 1M R120h 2M 3rd Gen Maintenance Guide 100 Chapter 2 Useful Features 3 Select Device Information 4 Then the drive information shows as below figure...

Page 101: ...LDER Express5800 R120h 1M R120h 2M 3rd Gen Maintenance Guide 101 Chapter 2 Useful Features 3 Details of EXPRESSBUILDER For details on EXPRESSBUILDER refer to Chapter 1 2 Details of EXPRESSBUILDER of M...

Page 102: ...r Pack Express5800 R120h 1M R120h 2M 3rd Gen Maintenance Guide 102 Chapter 2 Useful Features 4 Details of Starter Pack For details on Starter Pack refer to Chapter 1 3 Details of Starter Pack of Maint...

Page 103: ...SMPRO Manager even when the host OS is not installed Integrated management log IML IML can display events occurred on the server and set the notifications such as SNMP report Email alert and Remote sy...

Page 104: ...laboration through an IRC with up to six server administrators Recording and playing back a video through an IRC Recording and playing back a virtual serial port Text base remote console through SSH E...

Page 105: ...s you can perform a memory dump via NMI and save the memory dump even if the only option is a forced shutdown of the system Execution example using the iLO Virtual NMI function 1 Select Information fr...

Page 106: ...Gen Maintenance Guide 106 Chapter 2 Useful Features 6 NEC ESMPRO 6 1 NEC ESMPRO ServerAgentService for Windows For details of NEC ESMPRO ServerAgentService for Windows see NEC ESMPRO ServerAgentServi...

Page 107: ...tures 6 2 NEC ESMPRO Manager NEC ESMPRO Manager can remotely control and monitor the hardware and the RAID system of the server To use these features install the software for the server such as NEC ES...

Page 108: ...ion folder of this utility This utility is usually installed to the C ezclct folder The log folder is created in the stdclct folder and Product Info is stored in a compressed zip file Tips Log on to W...

Page 109: ...103 192 RAID Controller 0GB RAID 0 1 N8103 193 RAID Controller 2GB RAID 0 1 5 6 N8103 194 RAID Controller 4GB RAID 0 1 5 6 N8103 195 RAID Controller 0GB RAID 0 1 N8103 201 RAID Controller 2GB RAID 0 1...

Page 110: ...2M 3rd Gen Maintenance Guide 110 Chapter 2 Useful Features 9 Express Report Service Express Report Service HTTPS For details about Express Report Service Express Report Service HTTPS see Express Repor...

Page 111: ...r 2 Useful Features 10 Express Report Service MG Express Report Service MG installer and manual can be downloaded from the website below https www 58support nec co jp global download index html For de...

Page 112: ...all error messages and error codes recorded in the Integrated Management Log IML 2 List of Windows Event Logs Shows a list of Windows event logs 3 Accessing Data for Electric Power Temperature and Pro...

Page 113: ...1M R120h 2M 3rd Gen Maintenance Guide 113 Chapter 3 Appendix 1 IML Error Message For all error messages recorded in the Integrated Management Log IML and their remedies refer to Chapter 2 1 IML Error...

Page 114: ...mputer or the installation is damaged Install the component on the local computer or repair it If the event occurs on another computer you must save the displayed information with it The event contain...

Page 115: ...4367 IML Class Code 17 Event Code 13 All links are down in adapter xxxxx in slot xCheck the connection to the adapter and validate the connectivity from the server to any external device including th...

Page 116: ...system operation 37132 ESMCommonService Error Date YYYY MM DD hh mm ss Event Class 0x11 Event Code 0x0C Status Critical Description Redundancy status changed to xxxxx by adapter in slot x port x When...

Page 117: ...pter xx The network link is down Check to make sure the network cable is properly connected When installing an OS starting system or applying Standard Program Package This event does not affect system...

Page 118: ...ter When installing an OS This event does not affect system operation 56 qebdrv Warning NTPNP_PCIxxxx RDMA has been implicitly disabled due to RDMA interface incompatibility between NDIS Miniport ver...

Page 119: ...not functioning When running an OS for the first time This event does not affect system operation if it is recorded only on the first startup and not recorded repeatedly 7023 Service Control Manager E...

Page 120: ...system operation if it is recorded only on the first startup and not recorded repeatedly 200 Microsoft Windows DeviceSetupManager Warning A connection to the Windows Update service could not be estab...

Page 121: ...etwork link is down Check to make sure the network cable is properly connected When installing an OS starting system or applying Standard Program Package This event does not affect system operation 4...

Page 122: ...A has been implicitly disabled due to RDMA interface incompatibility between NDIS Miniport ver x xx xx x and VBD ver x xx x x drivers VBD driver upgrade is required The value of x varies depending on...

Page 123: ...Service Control Manager Error The Printer Extensions and Notifications service is marked as an interactive service However the system is configured to not allow interactive services This service may n...

Page 124: ...difying AppModel Runtime status for package for user current status 0x0 desired status 0x20 When running an OS for the first time This event does not affect system operation if it is recorded only on...

Page 125: ...pplying Standard Program Package This event does not affect system operation 4 q57nd60a Warning HPE Ethernet 1Gb 2 port 332T Adapter xx The network link is down Check to make sure the network cable is...

Page 126: ...Parameters TrapConfigur ation When installing an OS If this event is logged only when SNMP is enabled and does not occur repeatedly there is no problem with system operation Go to the following Micros...

Page 127: ...containers utilization disabled This security access authorization can be changed using the component service management tool When running an OS for the first time If this is logged at the first boot...

Page 128: ...en installing an OS If this event is logged only when installing an OS and does not occur repeatedly there is no problem in system operation 1058 Microsoft Windows Security SPP Error Failed to obtain...

Page 129: ...data and Internet Services WMIS could not be established When running the system If this event is not registered after the Internet connection is established there is no problem in system operation 20...

Page 130: ...d by using Visual Basic Script named as Power vbs Start Script Option Explicit Prepare for IPMI Driver Dim osvc oclass Dim oinstance oipmi set osvc getobject winmgmts root wmi set oclass osvc get micr...

Page 131: ...instance next Get SDR Repository Info Dim oinparams set oinparams oclass methods_ requestresponse inparameters Get SDR Repository Info oinparams networkfunction ha oinparams lun 0 oinparams respondera...

Page 132: ...c_ls rc_ms 20 14 oinparams requestdatasize 6 set outtmp oipmi execmethod_ requestresponse oinparams units1 outtmp ResponseData 3 Select Case outtmp ResponseData 4 case 0 units2 unspecified case 1 unit...

Page 133: ...orkfunction ha oinparams lun 0 oinparams responderaddress h20 oinparams command h23 oinparams requestdata array rv_ls rv_ms rc_ls rc_ms 48 idlength oinparams requestdatasize 6 set outsdridstring oipmi...

Page 134: ...AddEnum _ objWMIService Win32_PerfFormattedData_PerfOS_Processor objectSet objRefresher Refresh Dim first first true Do For each intProcessorUse in objProcessor If first Then If intProcessorUse Name _...

Page 135: ...OS service to reduce memory CPU power and other OS resources NEC ESMPRO Manager Software for managing a number of servers on network PC for Management A computer for managing the server on network A g...

Page 136: ...Revision Record Express5800 R120h 1M R120h 2M 3rd Gen Maintenance Guide 136 Chapter 3 Appendix 5 Revision Record Revision Document Number Date Issued Description 10 201 31 104 01 July 2020 Newly creat...

Page 137: ...MEMO...

Page 138: ...20h 2M 3rd Gen Maintenance Guide July 2020 NEC Corporation 7 1 Shiba 5 Chome Minato Ku Tokyo 108 8001 Japan NEC Corporation 2020 The contents of this manual may not be copied or altered without the pr...

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