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No Video
• If no video is present on the screen, turn the Power key off and on again.
• Make sure the computer is not in a power-saving mode (touch the keyboard or mouse).
• When using DisplayPort, some display cards do not output video signal under low resolution modes when the monitor is
turned OFF/ON or disconnected/connected from the AC power cord.
• When using an HDMI input, please change “OVER SCAN”.
• Make sure VIDEO DETECT is set to NONE.
No Sound
• Make sure the speaker cable is properly connected.
• Check to see if mute is activated.
• Check the volume level in the OSD menu.
• If the input signal is DisplayPort or HDMI, make sure the SOUND INPUT in the OSD menu is set to DisplayPort or HDMI.
Brightness variations over time
• Change AUTO BRIGHTNESS to OFF and then adjust the brightness.
• Change DV MODE to STANDARD and then adjust the brightness.
NOTE:
When AUTO BRIGHTNESS is set to ON, the monitor automatically adjusts brightness based on the environment.
When the brightness of surrounding environment changes, the monitor will also change.
When DV MODE is set to DYNAMIC, the monitor automatically adjusts the brightness.
USB Hub does not operate
• Make sure the USB cord is properly connected. Refer to your USB device User’s Manual.
• Check that the USB upstream port on the monitor is connected to the USB downstream port on the computer. And make
sure the computer is ON.
Human sensor does not work
• Make sure there is no object in front of the Human sensor.
• Make sure there is no equipment that radiates infrared rays in front of the monitor.
ControlSync does not work
• Make sure the ControlSync cable is connected correctly.
• Make sure the ControlSync cable is not in “loop” connection.
• Master monitor should be connected with ControlSync OUT connector only.
• Please use the provided ControlSync cables.
• You can use up to 5 sub monitors via ControlSync.
Displayed OSD menu is rotated
• Make sure of the OSD ROTATION setting.