NEC MobilePro 250e, Reference Manual, Page: 69 / 79

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You may occasionally encounter a problem with your Pocket PC. In most
cases, the problem is one that you can solve yourself.
If there is a problem, the Pocket PC may display an error message. If this
happens, follow any instructions on the screen.
If screen messages do not help or an error message does not appear, refer
to the information in this chapter to help determine and solve the problem.
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When trying to solve problems, you should note what the Pocket PC was
doing when the problem occurred and what you attempted to do to correct
the problem. This information is useful if you request assistance.
See the following table to match your problem area and view what to do.
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No display
1. Press the power button.
2. Recharge the battery (see Chapter 1).
3. Check the backlight and brightness
settings. Tap ,
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, tap the
6\VWHP
tab and
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.
4. Soft reset the Pocket PC (see “Soft
Reset” later in this chapter).
Display is dark or
hard to read
1. Press any button to turn on the backlight.
2. Adjust the backlight and brightness
setting. Tap ,
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, tap the
6\VWHP
tab and
%DFNOLJKW
.
3. Use the Zoom tool or Text Size tool to
enlarge text.
Unit responds slowly
or erratically
1. Recharge the battery (see Chapter 1).
2. Soft reset the Pocket PC (see “Soft
Reset” later in this chapter).
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Unit stops
responding or locks
up
1. Soft reset the Pocket PC (see “Soft
Reset” later in this chapter).
2. Recharge the battery (see Chapter 1).
3. Hard reset to factory settings (see “Hard
Reset” later in this chapter).
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, all your data is lost when you perform a hard reset.
Battery power is low
or does not last long
1. Recharge the battery (see Chapter 1).
2. Use external power as much as possible.
3. Shorten the auto-suspend time. Tap ,
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, tap the
6\VWHP
tab,
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and the
$GYDQFHG
tab.
4. Adjust the backlight and brightness
settings to a lower value. Tap ,
6HWWLQJV
, tap the
6\VWHP
tab and
%DFNOLJKW
.
5. Turn off sounds not needed. Tap ,
6HWWLQJV
and
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.
Storage or program
memory is low or
unavailable
1. Close all unnecessary programs and
tasks.
2. Move data to a storage card.
3. Set programs to save to a storage card.
4. Remove programs you no longer use
(see “Removing a Program” in Chapter
2).
5. Adjust the slider in memory settings
allocation. Tap ,
6HWWLQJV
, tap the
6\VWHP
tab,
0HPRU\
.
6. Soft reset the Pocket PC (see “Soft
Reset” later in this chapter).