NEC HX4600, User Manual

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5-10 Problem Solving
Error Messages
The server status is displayed in 16 digits of alphanumeric characters on the
liquid crystal display (LCD) on the front of the server. Use this indication
together with the status LED indications to solve problems that may occur while
using your system.
Note:
Record the indication of LCD before contacting
your service representative. An alarm indication is useful
when maintaining the server.
Alarm Indication during POST
Each time you turn on the system, POST runs automatically. During POST, the
test that is being executed is displayed on the LCD. If the same code has been
displayed for more than 5 minutes, an occurrence of fatal error is assumed.
Record the code displayed on LCD, then contact your service representative.
When an alarm that restricts operation (such as degradation function) or that can
be recovered by re-setup has occurred, an error code is displayed on the LCD.
(An error message is also displayed on the display unit and the error is recorded
in the Event Log.)
Table 5-1 lists the error codes and messages you may see during POST.
Table 5-1. POST Error Codes and Messages
Error Code and Message Explanation Action
0200 Failure Fixed Disk Hard disk failure Replace the hard disk.
0210 Stuck Key The key is kept on pressed. Stop pressing the key.
0211 Keyboard error Keyboard error Replace the keyboard.
0212 Keyboard Controller Failed Keyboard controller failed. Replace the keyboard.
0213 Keyboard locked – Unlock key
switch Keyboard is locked. Start BIOS Setup to set up the
keyboard correctly.
0220 Monitor type does not match
CMOS – Run SETUP The display unit is incorrectly setup. Start BIOS Setup to set up the
monitor correctly.
0230 System RAM Failed at offset System RAM error.
Offset address Ask you customer service
representative to replace memory
module.
0231 Shadow RAM Failed at offset Shadow RAM error.
Offset address Ask you customer service
representative to replace memory
module.
0232 Extended RAM Failed at address
line Extended RAM error.
Offset address Contact your customer service
representative.
0233 Memory type mixing detected Memory devices of different types are
installed. Install correct memory devices.
0234 Single-bit ECC error A 1-bit memory error occurred. Contact your customer service
representative.