5. Troubleshooting
Express5800/R120g-1E Maintenance Guide
41
Chapter 1 Maintenance
5.9
Problem of Bundled Software
[?]
The installer is displayed by a wrong language or resulted in an error
Is your system environment correct?
→
Confirm the settings of
Regional and Language Options
. Set the language settings of each tab to
English (US)
.
[?]
The problem of NEC ESMPRO ServerAgentService (for Windows)
→
For details of NEC ESMPRO ServerAgentService (for Windows), see “
NEC ESMPRO
ServerAgentService Installation Guide (Windows)
“ in EXPRESSBUILDER.
[?]
The problem of NEC ESMPRO Manager
→
For details of NEC ESMPRO Manager, see “
NEC ESMPRO Manager Installation Guide
“ in
EXPRESSBUILDER or its help.
5.10
Problem of Optical Disk Drive
[?]
Unable to access or play CD, DVD and other optical disks
Is the disk properly set in the optical disk drive tray?
→
There is a holder in the tray to secure the disk. Make sure that the disk is securely placed in the holder.
[?]
Unable to access or play DVD/CD-ROMs
Is the DVD/CD-ROM supported by the server?
→
For a CD with copy guard which does not conform to the CD standard, the playback of such a disk with
the optical disk drive is not supported.
→
The DVD/CD-ROM for Macintosh is not supported.
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