NEC Dterm Cordless Lite II Owner'S Manual Download Page 59

Page: 59 / 65

Document Revision 2

NEC Unified Solutions, Inc.

6 - 2

Troubleshooting

Handset does not ring

•

The NiMH battery may be weak. Charge
the battery pack for eight hours.

•

Make sure the base unit antenna is fully
vertical.

•

The handset may be too far from the base
unit.

Table 6-1 Troubleshooting (Continued)

Problem

Suggestion

Summary of Contents for Dterm Cordless Lite II

Page 1: ... may occur causing slight variations When viewing and printing this document we cannot guarantee that your specific PC or printer will support all of the fonts or graphics Therefore when you view the document fonts may be substituted and your individual printer may not have the capability to print the document correctly ...

Page 2: ...OWNER S GUIDE INT 1018 DTERM Document Revision 2 Dterm Cordless Lite II DTH 4R 1 ...

Page 3: ......

Page 4: ...n contained herein is the property of NEC Unified Solutions Inc and shall not be reproduced without prior written approval from NEC Unified Solutions Inc Dterm is a registered trademark of NEC Corporation Electra Elite is a registered trademark of NEC America Inc AutoStandby and AutoTalk are trademarks of Uniden America Corporation Copyright 2004 NEC Infrontia Inc 6535 N State Highway 161 Irving T...

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Page 6: ...fety 1 2 Section 3 Important Safety Instructions 1 3 Section 4 Important Electrical Considerations 1 5 Range 1 6 Telephone Line Problems 1 6 Radio Interference 1 6 More than One Cordless Telephone 1 7 Chapter 2 About the Dterm Cordless Lite II Section 1 Items Included with the D term Cordless Lite II 2 1 Section 2 Features of the Cordless Telephone 2 2 Section 3 D term Cordless Lite II Controls an...

Page 7: ...ate Mounting 3 4 Direct Wall Mounting 3 7 Charging Unit Wall Mounting 3 10 Section 6 Attaching and Removing the Belt Clip 3 11 Section 7 Installing the Handset Battery Pack 3 12 Section 8 Charging Batteries 3 14 Charging the Handset Battery Pack 3 14 Battery Hot Swap 3 14 Low Battery Indicator 3 15 Standby Mode 3 15 Talk Mode 3 15 Section 9 Cleaning the Battery Charge Contacts 3 16 Section 10 Ante...

Page 8: ...andset 4 7 Acquiring Link 4 7 Volume Low 4 8 Dialing 4 8 No Service 4 8 Section 4 Answering a Call 4 9 Section 5 Making a Call Using the D term Cordless Lite II 4 10 Section 6 Dedicated Feature Operations 4 10 Placing a Call on Hold 4 11 Muting a Call 4 11 Transferring Calls 4 11 Setting up a Conference Call 4 12 Chapter 5 Optional Equipment Installation Section 1 Optional Accessories and Replacem...

Page 9: ...Document Revision 2 NEC Unified Solutions Inc iv Table of Contents THIS PAGE INTENTIONALLY LEFT BLANK ...

Page 10: ...3 5 Attaching the Wall Mount Stand to the Base Unit 3 5 Figure 3 6 Placing the AC Adapter Cord Inside the Wall Mount Stand 3 5 Figure 3 7 Placing the Base Unit on the Posts of the Wall Plate 3 6 Figure 3 8 Plugging the AC Adapter into the AC Wall Outlet 3 7 Figure 3 9 Inserting Screws into the Wall for Wall Mounting the Telephone 3 8 Figure 3 10 Placing the Telephone Cords into Inside the Wall Mou...

Page 11: ...4 Table 3 1 Low Battery 3 16 Figure 3 19 Cleaning Battery Charge Contacts 3 16 Figure 3 20 Raising the Base Unit Antenna 3 17 Figure 4 1 Handset Controls 4 1 Table 4 1 Handset Control Functions 4 2 Figure 4 2 Cordless and Desk Buttons 4 5 Table 4 2 LCD Display Indicators 4 7 Table 4 3 No Service Conditions 4 8 Figure 5 1 Optional Accessories and Replacement Parts 5 1 Figure 5 2 Installing the Head...

Page 12: ...k Loop Modulation 900 MHz FM with ADPMC digital Operating Temperature 0 50 C 32 F to 122 F Bandwidth 50 kHz Data Transmission Speed 688 bps Receive Transmit Frequency 902 MHz 928 MHz Power Requirements 10 Vdc from supplied AC adapter Size 4 1 4 in W x 7 5 8 in D x 2 1 4 in H Weight Approximately 13 7 oz Receive Transmit Frequency 902 MHz 928 MHz Power Requirements NiMH Battery Size 2 in W x 1 1 4 ...

Page 13: ...se care in handling the battery to avoid shorting it with conducting materials such as rings bracelets and buttons The battery or conductor can overheat and cause burns Charge the battery pack provided with or identified for use with this product only in accordance with the instructions and limitations specified in the instruction manual provided for this product Observe proper polarity orientatio...

Page 14: ... Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a dry cloth for cleaning Do not use this product near a sink or in a wet area Do not place this product on an unstable cart stand or table The telephone can fall causing serious damage to the unit To protect the product from overheating do n...

Page 15: ...does not operate normally when following the operating instructions Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls can result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the cabinet has been damaged If the product exhibits a di...

Page 16: ...s telephones are radio devices Communications between the handset and base of the cordless telephone are accomplished by means of radio waves which are broadcast over the open airways Because of the inherent physical properties of radio waves communication can be received by radio receiving devices other than your own telephone unit consequently any communications using the cordless telephone may ...

Page 17: ...e for making necessary arrangements to continue uninterrupted service If you are having trouble with your telephone service you must first disconnect your telephone to determine if it is the cause of your problem If you determine that it is the cause you must leave it disconnected until the trouble has been corrected Radio Interference Radio interference may occasionally cause buzzing and humming ...

Page 18: ...n One Cordless Telephone If you want to use more than one cordless telephone in your office they must operate on different channels and be 20 feet apart Press the channel key to select a channel that provides the clearest communication Depending on your environment the maximum number of cordless devices used without interference varies Multiple base and handset units should not be closer than 20 f...

Page 19: ...Document Revision 2 NEC Unified Solutions Inc 1 8 Specifications and Safety Information THIS PAGE INTENTIONALLY LEFT BLANK ...

Page 20: ...igned and engineered to exacting standards for reliability long life and outstanding performance To become familiar with the features of the cordless telephone read this manual thoroughly The Dterm Cordless Lite II includes the following items Figure 2 1 Items Included with the Dterm Cordless Lite II Base Unit Handset Telephone 2 AC Adapters Rechargeable Battery Belt Clip Wall Plate Adapter Chargi...

Page 21: ...ntrol Mute Control Single Key Access to Conference Hold Transfer Channel and Redial features Four Programmable Keys F1 F4 Separate Charging Stand AutoStandby Silent Alarm Out of Range Protection Low Battery Protection System Wall Mountable Separate Base Unit Wall Mountable Separate Charging Unit Easy Installation Compact Handset Design Use with an NEC Digital Multiline Telephone Desk Cordless Soft...

Page 22: ...g the telephone for the first time you should become familiar with the controls and functions of the handset and base unit Figure 2 2 Handset Controls and Functions 1 Headset Jack 9 Conference CONF Key 2 LCD Message Display 10 Transfer TRANSFER Key 3 Hold HOLD Key 11 Channel CH Key 4 Talk TALK Key 12 Redial REDIAL or Desk Cordless Softkey Switch Key 5 Numeric Keypad 13 F3 6 F2 14 F4 7 F1 15 Ringer...

Page 23: ...sion 2 NEC Unified Solutions Inc 2 4 About the Dterm Cordless Lite II Figure 2 3 Base Unit Controls and Functions 17 Line Out 21 Power 18 Line In 22 Desk LED 19 Cordless 23 Desk 20 Cordless LED 19 20 21 22 23 18 17 ...

Page 24: ...scent lighting computers PC monitor Refer to Chapter 1 Specifications and Safety Information for a complete discussion of safety precautions SECTION 2 INSTALLATION PRECAUTIONS To ensure optimum performance follow these guidelines Each base unit must be placed at least five feet apart The base antenna should be raised to the vertical position Always place the base unit on top of a desk or on higher...

Page 25: ...ifying telephone lines To connect the telephone cords 1 Connect the cord from the telephone jack to the Line In on the Dterm Cordless Lite II 2 Connect a qualified NEC digital Multiline Terminal to the Dterm Cordless Lite II Figure 3 1 Connecting Telephone Cords to the Telephone Jack Figure 3 2 Connecting the Dterm Cordless Lite II to the Multiline Terminal Line in From Telephone Jack Line Out Dte...

Page 26: ... equipped with a polarized line plug a plug having one blade wider than the other This plug will fit into the power outlet only one way If you are unable to insert the plug fully into the outlet try reversing the plug Refer to Figure 3 4 Polarized Plug If you cannot plug the AC adapter into the outlet the outlet may need to be replaced Figure 3 3 Applying Power to the Charging Unit AC Adapter Use ...

Page 27: ...Standard Wall Plate Mounting The base unit is designed to be mounted on standard wall plate To attach the wall mount stand to the base unit 1 Slide the wall mount stand into the notches at the top of the base unit Rotate the wall mount stand down and snap it into place Figure 3 4 Polarized Plug Wide Blade AC Adapter ...

Page 28: ...c Document Revision 2 2 Plug the AC adapter into the base unit 3 Place the AC adapter cord inside the molded channel of the wall mount stand Figure 3 5 Attaching the Wall Mount Stand to the Base Unit Figure 3 6 Placing the AC Adapter Cord Inside the Wall Mount Stand ...

Page 29: ...Place the telephone cords inside the molded channels on the bottom of the wall mount stand 5 Plug the other end of the short telephone cord into the modular wall jack in the center of the wall plate 6 Place the base unit on the posts of the wall plate and push down until it is firmly seated 7 Plug the AC adapter into a standard 120 Vac wall outlet Do not use an outlet controlled by a wall switch F...

Page 30: ...hind the mounting location that could cause a hazard when inserting screws into the wall Make sure the wall material is capable of supporting the weight of the base unit Use 10 screws with anchoring devices suitable for the wall material where the base unit will be placed To mount the telephone 1 Insert two mounting screws 3 15 16 inches apart Allow about 3 16 of an inch between the wall and screw...

Page 31: ...se unit 4 Plug one end of the short telephone cord into the Line In jack on the base unit Then plug one end of an Electra Professional or Electra Elite multiline telephone into the Line Out jack Place the telephone cords inside the molded channels on the bottom of the wall mount stand Figure 3 9 Inserting Screws into the Wall for Wall Mounting the Telephone ...

Page 32: ...ace the base unit on the posts of the wall screws and push down until it is firmly seated 6 Plug the other end of the short telephone cord into a telephone wall jack Figure 3 10 Placing the Telephone Cords into Inside the Wall Mount Stand Figure 3 11 Attaching the Wall Mount Unit to the Wall ...

Page 33: ...electrical cables pipes or other items behind the mounting location that could cause a hazard when inserting screws into the wall Make sure the wall material is capable of supporting the weight of the charging unit Use 10 screws with anchoring devices suitable for the wall material where the charging unit will be placed To mount the charging unit 1 Insert two mounting screws one inch apart Allow a...

Page 34: ...n 2 3 Plug the AC adapter into a standard 120 Vac wall outlet SECTION 6 ATTACHING AND REMOVING THE BELT CLIP A belt clip can be used to attach the handset to a belt or pocket for convenient portability Figure 3 13 Wrapping the AC Adapter Cord Around the Strain Relief Clip Strain Relief ...

Page 35: ...move the clip press the retaining clip in toward the belt clip blade and slide the clip up at the same time SECTION 7 INSTALLING THE HANDSET BATTERY PACK Before installing batteries refer to Chapter 1 Specifications and Safety Information Section 2 Battery Safety on page 1 2 It is important to follow safety regulations when handling batteries Figure 3 14 Attaching the Belt Clip to the Handset Figu...

Page 36: ...move the battery cover by pressing the latch and sliding the cover down and off of the handset 2 Slide the battery pack down into the handset It may be necessary to remove the old battery at this time Figure 3 16 Removing the Battery Cover Figure 3 17 Replacing the Battery Pack White Red Black ...

Page 37: ...e slot of the charging unit 2 Make sure the CHARGE indicator lights If the CHARGE LED does not come on check to see if the AC adapter is plugged in and that the handset is making good contact with the charging contacts on the charging unit The CHARGE LED lights red during and after charging the handset with the battery Battery Hot Swap The battery can be hot swapped while a conversation is taking ...

Page 38: ...n the battery low icon All keys and functions are available The battery low alert tone will be emitted every three seconds as long as conversation continues After conversation is completed the handset returns to the battery low condition in standby mode When you receive the low battery indication return the handset to the base unit for charging or replace the handset battery pack with another char...

Page 39: ...ntact cleaner Do not use liquids or solvents Table 3 1 Low Battery On a Call In Standby Mode What occurs when batt low is displayed Only the TALK key operates None of the keys operate Handset beeps once every three seconds Handset beeps every 15 seconds for 15 minutes Action Complete the call as quickly as possible Cannot make a call Replace the battery pack within 20 seconds to continue a call Re...

Page 40: ... Unified Solutions Inc Document Revision 2 SECTION 10 ANTENNA Before using the Dterm Cordless Lite II raise the antenna to the vertical position as illustrated in Figure 3 20 Raising the Base Unit Antenna Figure 3 20 Raising the Base Unit Antenna ...

Page 41: ...Document Revision 2 NEC Unified Solutions Inc 3 18 Installing the Dterm Cordless Lite II THIS PAGE INTENTIONALLY LEFT BLANK ...

Page 42: ...the handset The HOLD CONF conference TRANSFER TALK CH channel and REDIAL keys are used to control various functions Volume ringer and mute are controlled by the keys on the side of the handset Refer to Table 4 1 Handset Control Functions for an explanation of the handset controls Figure 4 1 Handset Controls Volume Controls Handset Controls HOLD CONF REDIAL TRANSFER TALK CH ...

Page 43: ...irst acquires a line to the base Channel Key during a call Press CH the talk indicator flashes twice as the base unit switches to a different channel Redial Key or Desk Cordless Softkey Switch Press REDIAL to dial the number that was previously dialed or to perform desk cordless softkey switching Desk Cordless softkey switching must be programmed on the REDIAL key At system default the redial func...

Page 44: ...ne of the following volume level settings must be in talk mode Volume Low Volume Medium Volume High Volume Maximum Mute Key Press On Off MUTE on the side of the handset to mute a conversation Volume Ringer On Off Key Press and hold the On Off MUTE key for 5 9 seconds to turn the handset ringer on or off Table 4 1 Handset Control Functions Continued Condition Action ...

Page 45: ... function keys are programmed for functions not requiring an off hook state e g Log On Off or DND 5 Press the On Off MUTE key to advance to the next function key F2 F4 6 After programming F4 press the On Off MUTE key to advance to global off hook ringing assignment 7 Press Ring Vol to turn global off hook ringing on or off LCD indicates ON or OFF as appropriate 8 Press the TALK key to exit Functio...

Page 46: ... the associated multiline telephone Switching held calls between the Dterm Cordless Lite II and the associated multiline telephone is not recommended since line key LED indications will not be provided Use the base unit on the Dterm Cordless Lite II to switch between the Dterm Cordless Lite II and the multiline telephone To perform switching Press Cordless to select the Dterm Cordless Lite II OR P...

Page 47: ... page 3 12 3 Simultaneously press and hold the and keys on the handset 4 While continuing to hold the and keys install the battery 5 After the handset beeps one time release the keys The handset is now in setup mode 6 Press the HOLD key to display the current mode Digital Redial is displayed in the LCD 7 Press the F2 key and then the HOLD key Digital F8 is displayed in the LCD Desk cordless softke...

Page 48: ...splayed in the handset LCD Acquiring Link When the TALK key on the handset is pressed the handset attempts to connect to the base unit The ACQUIRING LINK message blinks on the handset display 300 msec ON 300 msec OFF to indicate that connection is in progress After the connection is made between the handset and base unit a message is displayed in the LCD to indicate the condition of the handset Re...

Page 49: ... cannot connect to the base unit an error tone is emitted and NO SERVICE is displayed for two seconds on the handset LCD The handset then goes into standby mode When the NO SERVICE indication is received take one the following actions described in Table 4 3 No Service Conditions to resolve the NO SERVICE condition Table 4 3 No Service Conditions During a Call In Standby Mode Condition Warning Tone...

Page 50: ...s TALK to hang up the telephone To answer a call if the handset is not in the charging unit 1 When a call is received the handset rings and the red LED on one of the function keys flashes 2 Press the function key with the flashing LED to answer the call OR Press TALK to answer the incoming call The Ringing Line Preference feature must be enabled in order to answer calls with the TALK key Contact a...

Page 51: ...esignated function key programmed as a line key When dial tone is heard enter the number to be called The display shows the dialed telephone number 3 When the call is finished place the handset back in the charging unit The AutoStandby automatically hangs up the telephone OR If the handset is away from the charging unit press TALK to hang up the telephone SECTION 6 DEDICATED FEATURE OPERATIONS Cal...

Page 52: ...ated line key Muting a Call 1 Press the On Off MUTE key on the handset during a call The TALK icon blinks on the display 2 To turn mute off press the On Off MUTE key again and the call is restored Transferring Calls Calls can be forwarded to another extension To transfer a call 1 Press the TRANSFER key and the telephone number of the transfer destination 2 Wait for the party to answer then press t...

Page 53: ... party conference the user and two other parities To set up the conference 1 Dial the first number for the first party 2 When the first party answers press the CONF key 3 Dial the second number for the second party 4 Press the CONF key again A 3 party conference is now established If any party hangs up the conference only includes the remaining parties ...

Page 54: ...esentative SECTION 2 INSTALLING THE OPTIONAL HEADSET The optional headset provides a handsfree option for the Dterm Cordless Lite II With the headset installed the user can use the belt clip the carry the handset and conduct a conversation using the headset Figure 5 1 Optional Accessories and Replacement Parts Telephone Cord Adapter for Base Unit NiMH Battery Belt Clip Headset Base Unit Wall Mount...

Page 55: ...he headset jack and plug the headset into the receptacle No other settings are needed Operation of the headset is the same as the handset However the user hears through the headset earphone and talks through the headset microphone The handset earphone and microphone mouthpiece are disconnected Figure 5 2 Installing the Headset ...

Page 56: ...tock Number EXP 9360 Wall Mount for Charger Unit 730633 EXP 9385 Charger 730632 EXP 9302 Beltclip 730634 BT 930 Battery NiMH DC 3 6V 750 Mah 730631 EXP 9660 Wall Mount for Base 730608 EXP 9704 AC Adapter for Base Unit 730618 AD0970 AC Adapter for Charger Unit 730619 M175 NEC Cordless Headset 750637 M145 NEC Cordless Headset 750638 ...

Page 57: ...Document Revision 2 NEC Unified Solutions Inc 5 4 Optional Equipment Installation THIS PAGE INTENTIONALLY LEFT BLANK ...

Page 58: ... CHARGE light will not come on when the handset is placed in the charging unit Make sure the AC adapter is plugged into the charging unit and wall outlet Make sure the handset is properly seated in the charging unit Make sure the NiMH battery pack is properly installed in the handset Make sure that the charging contacts on the handset and charging unit are clean Conversation is interrupted frequen...

Page 59: ...ubleshooting Handset does not ring The NiMH battery may be weak Charge the battery pack for eight hours Make sure the base unit antenna is fully vertical The handset may be too far from the base unit Table 6 1 Troubleshooting Continued Problem Suggestion ...

Page 60: ...h 5 1 charging 2 2 3 3 3 10 3 14 6 2 charging unit 2 2 cleaning 3 16 handset 3 12 low indication 2 2 3 15 3 16 NiMH 1 1 6 1 6 2 rechargeable 2 1 recycling 1 3 safety battery 1 2 safety considerations 1 2 spare 2 2 belt clip 2 1 5 1 buttons refer to keypad buttons 2 3 C calls answering 4 9 making 4 10 channel 4 2 key 4 1 4 2 selection 2 2 charging handset battery pack 3 14 stand 2 1 2 2 unit 2 2 3 ...

Page 61: ...ery pack 3 12 3 14 controls 2 3 design 2 2 headset jack 2 3 message display 2 3 microphone 2 3 power requirements 1 1 receive frequency 1 1 ringer 2 3 ringer on off switch 2 3 size 1 1 talk mode 1 1 transmit frequency 1 1 using 4 7 volume 2 2 weight 1 1 headset 5 1 installing 5 1 5 2 jack 2 2 2 3 hold key 2 3 4 2 I indications acquiring link 4 7 batt low 3 16 battery low 3 15 low volume 4 8 no ser...

Page 62: ...R r vol key 4 3 radio interference 1 6 range 1 6 recycling 1 3 redial key 2 3 4 2 4 6 ring vol key 4 2 ringer selection 4 2 volume control 2 2 S safety battery 1 2 electrical 1 5 general instructions 1 3 Series i 2 2 silent alarm 2 2 single access key 2 2 site location 3 1 softkey 4 6 softkey switch cordless 2 2 2 3 desk 2 2 2 3 specifications base unit 1 1 frequency 1 1 frequency control 1 1 hand...

Page 63: ...2 1 temperature specifications 1 1 transfer key 2 3 4 2 troubleshooting 6 1 charge light 1 6 1 handset 6 2 interrupted conversation 6 1 no service 6 1 warning tone 6 1 V volume control high 4 3 low 4 3 4 8 maximum 4 3 medium 4 3 on off key 4 3 volume ringer key 4 3 W wall mounting base unit 2 2 5 1 charging unit 2 2 3 10 direct 3 7 standard 3 4 wall plate adapter 2 1 warning tone 6 1 ...

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Page 65: ... Dterm Cordless Lite II OWNER S GUIDE NEC Unified Solutions Inc Document Revision 2 ...

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