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NEC DIRECTION SP - SERVICE, User Manual

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 Contents   vii

 Solutions to Common Problems.................................

8-3

 System  Problems .................................................

8-3

 Diskette Drive Problems ......................................

8-5

 Monitor  Problems ................................................

8-6

 Keyboard/Mouse  Problems ..................................

8-7

 CD-ROM/DVD Drive Problems ..........................

8-7

 Speaker  Problems ................................................

8-8

 Microphone  Problems ..........................................

8-8

 Getting  Help .............................................................

8-8

 Getting Help From Your Company.......................

8-9

 Getting Help From Your NEC CSD Dealer ..........

8-9

 Getting Help From NEC CSD
 Technical Support...............................................

8-9

 NEC CSD Warranty/Non-Warranty
 Repair Service .................................................... 8-10

 Battery  Replacement ................................................. 8-10

 A    Setting Up a Healthy Work Environment

 Making Your Computer Work for You......................

A-1

 Arrange Your Equipment ..........................................

A-3

 Adjust Your Chair ....................................................

A-4

 Adjust Your Input Devices........................................

A-6

 Adjust Your Monitor ................................................

A-8

 Vary Your Workday ................................................. A-10
 Preexisting Conditions and Psychosocial Factors ....... A-11
 Checking Your Comfort: How Do
 You Measure Up?.................................................... A-12

 Checking Your Chair ........................................... A-12
 Checking Your Keyboard..................................... A-12
 Checking Your Mouse ......................................... A-12
 Checking Your Monitor ....................................... A-12
 Checking  You...................................................... A-13

 B    System  Specifications

 Standard  Features .....................................................

B-1

 Processor.............................................................

B-1

Summary of Contents for DIRECTION SP - SERVICE

Page 1: ...pendent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC CSD To allow for design and specification improvements the information in this document is subject to change at any time with...

Page 2: ...ors 1 9 Power Supply Features 1 11 Zip Drive 1 12 Speakers 1 13 Mouse 1 14 2 Using Your Computer System Operation 2 2 Starting Up 2 2 Shutting Down 2 3 Setting the Date and Time 2 4 Using Diskettes 2 4 Using CDs 2 6 Handling Compact Discs 2 6 Loading a CD 2 8 Removing a CD 2 8 Using Your System s Audio Functions 2 8 Setting Power Management 2 8 Protecting Your System 2 9 Setting a Password 2 10 Us...

Page 3: ...res Standard Features 3 1 System Chassis 3 2 System Board Components 3 2 Processor 3 2 Drive Interfaces 3 2 Ports 3 3 System Memory 3 3 Intel Xcelerator Multifunction Controller 3 3 Flash ROM 3 3 Plug and Play 3 4 Graphics and Multimedia Features 3 4 Accelerated Graphics Port AGP Interface 3 4 Video Support 3 5 Audio 3 5 Super I O Controller 3 5 USB Ports 3 6 Dual IDE Channels 3 6 Power Saving Fea...

Page 4: ...enu 4 15 Resource Configuration Submenu 4 15 Security Menu 4 17 How to Set a Password 4 18 How to Disable Password Protection 4 19 Power Menu 4 20 Boot Menu 4 22 Hard Drive Submenu 4 25 Removable Devices Submenu 4 25 Exit Menu 4 25 Bios Flash Utility 4 27 Video Drivers 4 29 5 Installing Options Option Installation 5 1 Safety Precautions 5 2 Cover Removal And Replacement 5 3 Removing the Access Cov...

Page 5: ...emoving the CD ROM DVD Drive 5 25 Installing a 3 1 2 Inch Device 5 26 Installing a 5 1 4 Inch Device 5 32 Replacing the Front Panel 5 34 External Options 5 35 Connecting a Parallel Printer 5 35 Connecting a Serial Device 5 36 6 Setting System Board Jumpers Locating the Jumper 6 1 Clearing Your Password 6 2 Recovering the BIOS 6 4 7 24 Hour Information Services NEC CSD Website 7 2 NEC CSD FTP Site ...

Page 6: ...EC CSD Warranty Non Warranty Repair Service 8 10 Battery Replacement 8 10 A Setting Up a Healthy Work Environment Making Your Computer Work for You A 1 Arrange Your Equipment A 3 Adjust Your Chair A 4 Adjust Your Input Devices A 6 Adjust Your Monitor A 8 Vary Your Workday A 10 Preexisting Conditions and Psychosocial Factors A 11 Checking Your Comfort How Do You Measure Up A 12 Checking Your Chair ...

Page 7: ...Drive Controller B 9 Keyboard and Mouse B 9 Interrupt Requests IRQs B 10 Audio Support B 10 Audio Subsystem B 11 Audio Connectors B 11 CD ROM Audio Connector B 11 Expansion Slots B 11 BIOS B 11 Monitor Support B 12 Power Supply B 12 Power Consumption B 13 DC Voltage B 13 Environmental Specifications B 14 Ambient Temperature B 14 Humidity B 14 C System Board Connectors and Error Messages System Boa...

Page 8: ...emory Configurations 5 14 System Board Jumper Settings 6 2 Acceptable DIMM Options B 2 Sample Memory Configurations B 3 Interrupt Assignments B 10 Input Requirements B 12 Output DC Load Requirements B 13 System Board External Connectors C 3 System Board Internal Connectors C 4 Beep Codes C 11 ...

Page 9: ...x Contents ...

Page 10: ...rovides a quick overview of the various features of your system Chapter 4 System BIOS and Utilities describes the system BIOS Setup utility program and other utilities you can use to configure your system This chapter provides detailed information about BIOS settings including security and power management parameters Chapter 5 Installing Options provides installation instructions and in some cases...

Page 11: ... your computer to reduce your risk of developing nerve muscle or tendon disorders WARNING Prolonged or improper use of a computer workstation may pose a risk of serious injury To reduce your risk of injury set up and use your computer in the manner described in Appendix A Setting Up a Healthy Work Environment Appendix B System Specifications provides a technical description of your computer and it...

Page 12: ...ious personal injury or loss of life CAUTION Cautions indicate situations that can damage the hardware or software NOTE Notes give important information about the material being described Names of keyboard keys are printed as they appear on the keyboard for example Ctrl Alt or Enter Text or keystrokes that you enter appear in boldface type For example press Enter Filenames are printed in uppercase...

Page 13: ...our system ships with additional documentation depending on your configuration and any options you selected See the documentation specific to devices such as your monitor speakers sound board and video graphics board for detailed information about them In addition to the documentation that ships with the system the following documentation is available from NEC CSD NEC Direction SP E Series Service...

Page 14: ...CSD and its products directly to a fax machine The service is available 24 hours a day 7 days a week With FaxFlash you can obtain product literature and technical information bulletins By using FaxFlash you can be kept up to date on the latest technical information for your system See Chapter 7 for information about using FaxFlash ...

Page 15: ...e art high performance components for delivering years of service Based on an Intel Pentium II processor with MMX technology your system has the power and speed to tackle all today s computing needs and most of tomorrow s After setting up your system take the time to familiarize yourself with your computer This chapter provides a brief look at the features of your system NOTE This guide covers bot...

Page 16: ...cing Your Computer FRONT FEATURES Daily contact with your system is through the controls on the front panel The following figures show the control features on the front of the system Front features desktop models ...

Page 17: ...stem controls let you select specific system operations the lamps let you know the status of system operation Your computer has the following controls and lamps Power button Turns the system on and off Reset button Lets you restart your system manually when it does not respond to keyboard commands ...

Page 18: ...tive reading or writing data CAUTION Do not turn off the system unless absolutely necessary while the disk lamp is lit To do so can damage your hard drive or data Diskette Drive A Your diskette drive has the following features Diskette drive busy lamp Lights when the diskette drive is active reading or writing data on a diskette CAUTION To prevent damage to your diskette drive and data do not turn...

Page 19: ...ATAPI CD ROM drive or a DVD drive The CD ROM DVD drive operates at different speeds depending on whether the CD you are using contains data or music High speed operation lets you get your data faster and see smoother animation and video NOTE The CD ROM DVD drive in your system might look different from the one shown in the following figure The features depend upon the model you purchased ...

Page 20: ...ay Press this button when the computer power is on to insert or remove a CD CD tray Provides a surface for loading a CD into the drive Press the open close button to open or close the CD tray CD busy lamp Lights when reader is retrieving data music or graphics audio from a CD Do not eject the CD or turn off the system when the lamp is on Emergency eject hole Allows you to remove a CD manually if n...

Page 21: ...external connectors on the back of the computer The following figures show these connectors Note that the minitower and desktop models differ only in orientation If your system comes with a sound board see the sound board documentation that comes with the system Rear features desktop models ...

Page 22: ...1 8 Introducing Your Computer Audio connectors desktop models Rear features minitower models ...

Page 23: ...m might have additional boards not shown in the previous figures Boards and board locations vary depending on the model and options you purchased Keyboard port Connect the keyboard that comes with your computer to this port The keyboard port supports a personal system PS 2 compatible 104 key keyboard with a 6 pin mini DIN connector Mouse port Attach the mouse that comes with your computer to this ...

Page 24: ... 5 Mbps for mice and keyboards You can daisy chain up to 127 devices using USB ports Audio connectors The audio connectors include line out line in and microphone in jacks and a MIDI game port The line out jack connects powered speakers and other powered output devices The line in jack connects stereo audio devices such as an amplifier or a cassette or minidisc player for playback or recording The...

Page 25: ...e models Some models come with a fax data only or a fax data voice modem board The modem allows the connection of a phone line to the computer for fax data communications and speakerphone functions This is your connection to information services worldwide See the modem documentation that comes with your system to connect and use your modem POWER SUPPLY FEATURES The system power supply has the foll...

Page 26: ...y 100 megabytes MB at a time Use the Zip drive to back up work archive old files and email organize your work transport your work and more With 100 MB Zip disks you get an unlimited storage capacity The Zip drive features include a release button data lamp Press this button to release a Zip disk from the drive The data lamp lights to indicate drive activity or status CAUTION To prevent damage to y...

Page 27: ...eatures on Zip models only SPEAKERS Some systems come with a pair of high quality stereo speakers that you can arrange to suit your work environment See the documentation that comes with your speakers to set up your speakers and to adjust sound ...

Page 28: ...puter MOUSE In addition to the right and left mouse buttons your mouse features a cursor movement wheel The cursor movement wheel lets you scroll vertically and horizontally and zoom in to view data on the screen Mouse features ...

Page 29: ...properties System care Moving or shipping your system Online documentation NOTE Check the additional documentation that comes with your computer for information about using your monitor speakers sound board graphics board and any other devices that you purchased such as a fax data voice modem Read Windows Help files for information about using your mouse and customizing the settings 2 ...

Page 30: ...system is on Several configuration messages appear on the screen at startup These messages are part of your system s Power On Self Test POST Your computer is checking your hardware for any changes since the last startup One beep indicates that the system has successfully completed the power on test NOTE You can bypass the POST memory test by pressing the space bar If a problem occurs a series of b...

Page 31: ...See the documentation that comes with your application 2 Exit the application program 3 Close any open applications If you have programs in the taskbar click on them and close them 4 Make sure that the hard drive and diskette drives are off If the hard drive light or diskette drive light is lit it indicates that the drive is in use CAUTION To protect the integrity of your data shut down all applic...

Page 32: ...e front of the system to power off Press and hold in the power button for about four seconds to shut down the system manually Setting the Date and Time Use the following steps to set the system date and time within Windows 1 Double click the system clock on the taskbar 2 Set the time by entering the current hour minutes and seconds in the appropriate fields hh mm ss Move from field to field with t...

Page 33: ...ng system documentation for information about formatting a diskette CAUTION Do not format your hard drive Formatting the hard drive erases all preinstalled applications To remove a diskette from the diskette drive press the release button on the 3 5 inch diskette drive Do not remove a diskette from the drive when the diskette drive lamp is lit To do so can damage both the data on the diskette and ...

Page 34: ...g Compact Discs To protect your CDs from damage use the following guidelines when you handle them Always pick up the disc by its edges Do not touch the surfaces of the disc Handle it by the edges and if necessary by putting your finger through the hole Handling a CD Do not write on or apply labels to either side of the disc ...

Page 35: ...erprints or dust from the disc by wiping it with a soft dry cloth Gently brush the cloth from the center of the disc toward the edge Cleaning a CD CAUTION Do NOT use benzene paint thinner record cleaner static repellent or any other chemical on the disc Chemicals and cleaners can damage the disc ...

Page 36: ...tray slides out Press the open close button again to close the tray Using Your System s Audio Functions Multimedia systems come with all the audio functions and components you need to produce fine stereo output See the separate documentation included with these devices The integrated audio components in multimedia systems provide support for industry sound standards including Sound Blaster Windows...

Page 37: ...6 Select Exit Saving Changes Press Enter 7 At the prompt to confirm exiting setup press Enter Exit the Setup utility NOTE When you want to resume work after your computer has entered power saving mode just move your mouse or press a key and your computer is active again Protecting Your System Your system s security features provide protection against unauthorized access to your system and data Thi...

Page 38: ...your arrow keys select Security from the menu bar The Security menu appears 4 Select Set Administrator Password or Set User Password with the arrow keys and press Enter NOTE Enabling the Administrator Password feature requires that a password be entered before entering the Setup Utility Setup displays a dialog box with the following prompts Enter new password Confirm new password 5 Type your passw...

Page 39: ...racters you enter do not appear on your screen Enter your password carefully If you enter the password incorrectly your system does not boot You have three chances to enter the correct password After the third unsuccessful attempt you must reboot your system and try again PRODUCTIVITY The following sections explain how to use your system to maximize your productivity Saving Your Work Save your wor...

Page 40: ...Your Work Back up your work on a regular basis Backup procedures are important for the efficient and effective use of your computer Protect your program and data files with regular backup procedures Make backup copies of your program and data files that are on diskette and on the hard drive The standard practice for diskette backup is to copy each diskette store the original in a safe place and us...

Page 41: ...tation to load paper 3 Check that the printer is online or selected See your printer documentation for information about choosing the online mode 4 Select Print from the File menu of your Windows application A Print dialog box appears 5 Select how many print copies you want and the range of pages To print one copy of all the pages simply click OK DISPLAY PROPERTIES The following procedure describe...

Page 42: ... at the factory for optimum performance Before you change these settings be sure that your monitor and video adapter support the new settings 3 Use the slide bar in the Display Area section of the screen to select the screen resolution 4 Select the number of colors you want to display from the Color Palette section of the screen 5 Click Apply to test the new display settings If you are sure that t...

Page 43: ... decreases in electrical power Be sure to connect all peripherals such as your monitor and printer to the surge protector The surge protector should be the only device that you plug into the wall outlet Avoid repeated power on cycles These subject the system components to temperature variations and stress Disconnect your system from telephone and power lines when an electrical storm threatens If y...

Page 44: ...ain Be sure that nothing is placed on top of your monitor s ventilation vents or the system s power cables Prevent dust from entering your system by covering it when it is not in use Keeping Your System in Good Condition Maintain the condition of your system by periodically following the general procedures listed next WARNING For safety turn off and unplug your system monitor and any external devi...

Page 45: ...or tape cartridges Be sure to take precautions for storing and transporting diskettes or cartridges so that they are not exposed to magnetic fields or electrical impulses 2 Remove any diskette from the diskette drive If you have a CD in the CD ROM DVD drive remove the CD If you have a Zip disk in a Zip drive remove the disk 3 Turn off the system unit and any external options connected to it 4 Unpl...

Page 46: ...omplete online user s guides Windows 95 and Windows NT provide extensive online help and wizards to guide you through procedures WHERE TO GO FROM HERE Once you have your system up and running we suggest that you install your applications and study the documentation that comes with them See the following quick reference chart to find information about some of the things you might want to do ...

Page 47: ...Installing Options Understanding power management Power Saving Feature Chapter 3 and Power Menu Chapter 4 Accessing the World Wide Web Microsoft Internet Explorer under Programs in the Start menu Protecting my system from viruses VirusScan and WebScan under Programs in the Start menu Changing video drivers Display Properties in this chapter Using support services 24 Hour Information Services Chapt...

Page 48: ...ache memory STANDARD FEATURES All models come with the following features 3 5 inch 1 44 MB diskette drive Memory 32 to 256 MB of Synchronized Dynamic Random Access Memory SDRAM using Dual In line Memory Modules DIMMs Hard drive 3 2 gigabyte GB 4 3 GB 6 4 GB 7 0 GB 8 4 GB or 11 5 GB Ultra DMA 33 CD ROM drive or DVD drive Yamaha audio subsystem Accelerated Graphics Port AGP video NEC keyboard Micros...

Page 49: ...ASSIS The chassis provides an enclosure for the system board power supply two PCI expansion slots one ISA expansion slot and seven storage device slots two for hard drives SYSTEM BOARD COMPONENTS Your computer s system board has the following components Processor Processing for your system is provided by the Intel Pentium II microprocessor at speeds of 266 300 or 333 MHz Drive Interfaces PCI IDE E...

Page 50: ...e model you purchased You can expand the memory to a maximum of 256 MB See Appendix B for memory upgrade options Intel Xcelerator Multifunction Controller Your computer uses an Intel PIIX4E which incorporates the PC to ISA bridge a USB controller a dual channel IDE interface an enhanced DMA controller an interrupt controller power management and a real time clock See Appendix B for the interrupt l...

Page 51: ...ion feature allows you to insert or remove a PCI or Plug and Play ISA add in card and power up your computer without complicated setting changes The system automatically configures interrupts I O space and other parameters Any interrupts set to Available in the system Setup can be used by the Plug and Play board Graphics and Multimedia Features The system provides the following multimedia features...

Page 52: ...s 32 voice software wavetable Sound Blaster Pro compatibility Super I O Controller As standard equipment your system provides the SMC FDC37M707 Super I O Controller an ISA Plug and Play multifunction I O device that incorporates One serial port with One UART software compatible with the NS16C550 Data transfer speeds up to 115 2 Kbits sec Multimode bidirectional parallel port with Standard mode com...

Page 53: ...as a CD ROM drive and Ultra DMA 33 hard drives Up to four IDE devices may be connected at a time Power Saving Feature An Advanced Power Management APM feature in the BIOS can put the system into a power reduction mode of operation This feature reduces energy consumption but still allows the system to respond to requests from external devices such as modems or a network In Setup you can adjust how ...

Page 54: ...E T 100BASE TX 100BASE T4 PCI bus with an RJ45 connector Modem U S Robotics 56 Kbps x2 capable data fax Winmodem U S Robotics 56 Kbps x2 capable data fax voice modem Removable Storage DVD drive Iomega Zip drive Keyboard Windows 95 104 key enhanced NEC keyboard Optional Microsoft Natural Keyboard Speakers Altec Lansing ACS 90 speakers Altec Lansing ACS 45 speakers with subwoofer Altec Lansing ACS 4...

Page 55: ...3 8 Understanding System Features Video Diamond Monster 3D II 3Dfx Voodoo II 3D ...

Page 56: ...power is turned off This chip is called a complementary metal oxide semiconductor CMOS chip and it is backed up by a battery on the system board The battery supplies continuous power to CMOS memory and maintains configuration information when system power is off The system BIOS Basic Input Output System is a set of configuration instructions burned into the CMOS chip Your system ships from the fac...

Page 57: ... parameters Use the Setup utility program to set the time and date update or check system parameters when you add or remove expansion options change or set power management features correct a hardware discrepancy when the Power On Self Test POST displays an error message and prompts you to run Setup check the installation of optional memory by comparing the amount of memory installed with the amou...

Page 58: ...se Setup The bottom of all menus show the specific keys used to navigate around the menus Pressing the F1 key brings up a Help screen The right hand side of the menu is pop up item sensitive help Use the left and right arrow keys or cursor keys to select one of the menus Main Advanced Security etc and the up and down arrows to move to an option within a menu Press Enter to select an option or subm...

Page 59: ...ss the Tab key or the right arrow key to highlight the menu s No field With this choice you remain in the Setup program and you can continue to change settings if necessary Press Enter to confirm Maintenance Menu This menu allows you to set the processor speed and clear the Setup passwords Setup displays this menu only when the system is in configure mode See Chapter 6 for information on putting t...

Page 60: ...f explanations of each menu entry follow BIOS Version This field displays your system s BIOS version number Processor Type This field displays your computer s processor type Processor Speed This field displays your processor s speed Cache RAM This field displays the size of your system s optional L2 cache ...

Page 61: ... options are listed below English US default Italiano Français Deutsche Español L2 Cache ECC Support This option allows error checking on data accessed from the optional L2 cache The choices are Enabled or Disabled System Time and Date These two fields specify the correct time and date To change them press the Tab key to highlight the field you want to change then press the or keys to change the s...

Page 62: ...tion fields or options Advanced Menu Plug Play O S This option lets you specify whether the operating system or system BIOS will handle Plug and Play Choose Yes or No Reset Configuration Data This option clears the BIOS configuration data on the next boot The options include No or Yes ...

Page 63: ...is field then press Enter The following options appear Serial Port A These options let you configure your system s Serial Port A and Serial Port B You can choose Auto Enabled or Disabled The Enabled setting is 3F8h IRQ4 CAUTION An asterisk symbol appearing next to an option indicates that the selected IRQ is set to conflict with another device NOTE If you select the Enabled option you ll see addit...

Page 64: ...low you to specify the Base I O address and IRQs for the port you re configuring Mode Parallel Port This option sets the mode for the parallel port The options include Output Only AT compatible mode Bidirectional PS 2 compatible mode EPP Extended Parallel Port high speed bidirectional and ECP Enhanced Capabilities Port high speed bidirectional CAUTION An asterisk symbol appearing next to an option...

Page 65: ...on the system you purchased the available options include User Auto CD ROM ATAPI Removable IDE Removable or None The standard hard drive drive C shipped with the system is configured as Primary IDE Master The standard CD ROM reader is configured as Secondary IDE Master To display the submenu for an IDE device highlight the appropriate device field and press Enter NOTE Jumpers on the IDE device mus...

Page 66: ...e options include User Auto CD ROM ATAPI Removable Other ATAPI IDE Removable or None Maximum Capacity This field displays the maximum capacity of your hard drive in megabytes Multi Sector Transfers This option determines the number of sectors per block for multiple sector transfers You cannot access this option if the configuration type is set to Auto If necessary check the specification for your ...

Page 67: ...d when Auto is selected CAUTION Do not change the translation mode setting from the option selected when the hard drive was formatted Changing the option after formatting could result in corrupted data Transfer Mode This option specifies the method for transferring data between the hard drive and system memory This option cannot be changed when Auto is selected The options include Standard FPIO 1 ...

Page 68: ...nter the submenu highlight the Floppy Options field then press Enter Select Floppy Disk Controller Diskette A and Floppy Write Protect options Floppy Disk Controller This option configures the system s diskette drive controller Select Enabled or Disabled Diskette A These fields specify the capacity and physical size of Diskette Drive A To change a setting highlight the field for the drive press En...

Page 69: ...vent Logs To enter the submenu highlight the DMI Event Logging field then press Enter The following options appear Event Log Capacity Event Log Validity These fields indicate whether space is available in the Event Log and whether the contents of the log are valid View DMI Event Log If there are no event logs stored you cannot access this log Clear All DMI Event Logs This option clears the DMI Eve...

Page 70: ... of a primary PCI graphics controller to share a common palette with an ISA add in video board Select Enabled or Disabled AGP Aperture This option adjusts the aperture size for the AGP video controller The default size is 64 MB The choices are 64 MB and 256 MB To return to the Advanced Menu press Esc Resource Configuration Submenu This option allows you to reserve specific resources for use by leg...

Page 71: ...ific IRQs interrupt requests for use by legacy ISA devices To do so highlight this field then press Enter Use the arrow cursor keys to highlight the specified IRQ then press Enter Select Available default or Reserved with the arrow keys then press Enter to change the setting CAUTION An asterisk symbol appearing next to an option indicates that the selected IRQ is set to conflict with another devic...

Page 72: ...er Password feature has been enabled you ll need to enter your User password correctly whenever you boot the system before you ll be able to use it An Administrator Password controls access to the BIOS and Setup Utility Program If the Administrator Password feature has been enabled an Administrator password must be entered correctly before all options in the Setup Utility Program are available for...

Page 73: ...rator Password dialog box appears on your monitor 2 Type a password up to seven alphanumeric characters in the Enter New Password field then press Enter Your password should be easy for you to remember but hard for others to guess CAUTION Be careful when typing your password because you won t be able to see any of the characters you type If the password includes numbers enteree through the numeric...

Page 74: ... Protection 1 From the Security Menu highlight the Set User Password or Set Administrator Password field depending on which password you disable and press Enter 2 Type your password in the Enter Current Password field then press Enter 3 Don t type anything in the Enter New Password field just press Enter 4 Again don t type anything in the Confirm New Password field just press Enter If the message ...

Page 75: ...ively locks the system while it is turned on To use this feature a User password must be set The system boots and runs but the keyboard and mouse are locked until the password is entered A password is also required to boot from a diskette Press the right arrow cursor key to move to the Power Menu Power Menu The Power Menu can be used to enable or disable the system s power management features When...

Page 76: ...you set the length of time that the system needs to be inactive before entering its low power or Standby mode The low power mode powers down various devices in the system until you resume using it You can select from Off or intervals from 1 to 120 minutes A setting of 1 minute achieves maximum power savings while a setting of 120 minutes allows maximum performance ...

Page 77: ...deo Power Down This option controls power to the monitor during the low power modes Your choices are Disabled Standby Suspend or Sleep Press the right arrow cursor key to move to the Boot Menu Boot Menu The Boot Menu can be used to adjust the system s boot features The following information describes Boot Menu options CAUTION Setting some items in any menu to incorrect values can cause your system...

Page 78: ...res the BIOS to scan the flash memory for user binary files that are executed at boot time The choices are Enabled and Disabled After Power Failure This option specifies whether or not to restore power to the system if it is turned on and there is a power failure The options are Stay Off which keeps the power off Power On which restores the system s power and Last State which restores the previous...

Page 79: ...hen power is off The options are Stay Off and Power On On PME This option controls how the system responds to a PCI power management enable event when power is off The options are Stay Off and Power On First Second Third Fourth Boot Device You can select the sequence of boot devices by type Pressing your keyboard s plus or minus keys allows you to select the order For maximum system accessibility ...

Page 80: ...o exit from the Hard Drive submenu press Esc Removable Devices Submenu This submenu lists any available removable devices if included One common option is Legacy Floppy Drives The operating system assigns drive letters to these devices in the order listed You can change the sequence and drive lettering by highlighting this field and pressing Enter Then press your keyboard s or keys to move a devic...

Page 81: ...Setup program and saves your changes to the BIOS Exit Discarding Changes This option exits the Setup program without saving your changes to the BIOS Load Setup Defaults This option loads the Setup program s default values Load Custom Defaults This option loads Custom default settings ...

Page 82: ...press Enter again to confirm and exit the Setup program BIOS FLASH UTILITY From time to time changes are made to a computer system s BIOS While not essential it is usually beneficial to upgrade if there is a new BIOS for your system Check the NEC CSD Bulletin Board Service BBS and NEC CSD Website for information regarding an update to your system s BIOS See Chapter 7 for information on accessing t...

Page 83: ... confirmation that you want to load the new flash upgrade into memory Select Continue with Programming 7 After the upgrade completes remove the upgrade disk 8 Reboot the system and start the Setup program Press F5 to reset the BIOS defaults Then use the copy of the Setup selections you made at the beginning of this procedure to set the options NOTE If the flash BIOS process is corrupted for exampl...

Page 84: ... in Windows Setup You can also change the video resolution and other video features such as refresh rates in Windows See Display Properties in Chapter 2 Additional VGA drivers are available for a variety of software applications through the NEC CSD BBS or the NEC CSD Website See NEC CSD Bulletin Board Service in Chapter 7 See NEC CSD Website in Chapter 7 for information about the website NOTE A mu...

Page 85: ... series and NEC CS and C series DIMM memory your system comes with 32 MB to 256 MB of RAM The system supports a maximum of 256 MB of memory Drives your system supports a total of seven storage devices In addition to the standard 3 1 2 inch 1 44 MB diskette drive internal hard drive and CD ROM DVD drive four other storage device slots are available OPTION INSTALLATION Installation instructions for ...

Page 86: ...ing the following warning WARNING Before removing the system access cover turn off the power and unplug any attached peripherals Disconnect the system power cord from the system Static electricity and improper installation procedures can damage computer components Protect computer components by following these safety instructions Avoid carpets in cool dry areas Leave an option such as a board or c...

Page 87: ...m covers Prevent damage to the connectors by aligning connector pins before you connect the cable When disconnecting a cable always pull on the cable connector or strain relief loop do not pull on the cable itself COVER REMOVAL AND REPLACEMENT The following sections explain how to remove and to replace the access cover from your computer Note that the access cover is on the top of the desktop mode...

Page 88: ...c electricity by touching a metal object before removing the system access cover 3 If the system is a minitower lay the system down on its right side 4 Loosen the thumb screw at the rear of the system by turning it counterclockwise If you installed a lock on the back of the system unlock the lock and remove it Press the right release tab While pressing the tab push down and back on the right rear ...

Page 89: ...em Replacing the Access Cover 1 Gently set the access cover inside the edge of the case taking care not to bend the metal tabs as follows Align the tabs on the access cover with their corresponding slots on the system Insert the tabs on the edge of the access cover into their slots on the system ...

Page 90: ... way to the front panel place one hand on the front of the unit while you slide the cover forward from the rear 4 Reconnect all external peripherals EXPANSION BOARDS Your computer s system board features expansion slots that can accommodate accessory adapter boards such as a network board Depending on the system you purchased some of these devices may be installed in your system ...

Page 91: ... PCI expansion boards run at one half the system host s bus speed The PCI bus handles 32 bits of data at a time being wider as well as faster than the standard ISA bus PCI boards can send and receive data much faster thereby boosting system performance Your system has three expansion slots one ISA slot two PCI slots The option board slot configuration accommodates the following devices NOTE The fo...

Page 92: ...ire you to change settings Before installing the new board check its documentation and the Interrupt Request IRQ assignments in Appendix B This information ensures that your new board does not conflict with any installed components Follow these steps to install an expansion board 1 Remove the access cover see Removing the Access Cover 2 Follow any preinstallation instructions that come with the ex...

Page 93: ...ing Options 5 9 3 Remove the screw securing an expansion slot cover and remove the cover Removing the slot cover Save the screw for installing the expansion board Be sure to save the slot cover for future use ...

Page 94: ...ew If the slot cover does fall into the unit remove it before replacing the cover 4 Hold the board by its edges and insert it into the expansion slot 5 Press the board firmly into the expansion slot connector Gently rock the board from side to side to seat it into the connector Installing the board 6 Insert the screw removed in step 3 to secure the expansion board to the support bracket ...

Page 95: ...nsion Board Follow these steps to remove a board 1 Remove the access cover see Removing the Access Cover 2 Label and remove any cables connected to the board 3 Remove the screw that secures the board to the support bracket 4 Pull the board out of the connector Gently rock the board from side to side to release it from its connector Removing the board ...

Page 96: ...lling memory read the detailed explanation of memory types and configuration options in Appendix B Depending on product upgrade availability your system memory can be upgraded to a total of 256 MB When upgrading your system memory note the following conditions Be sure to use 168 pin 3 3V DIMMs with gold plated contacts Bus speed of 66 MHz only is supported Non Error Correcting and Checking 64 bit ...

Page 97: ...If any boards block access to the sockets remove them 1 Locate the two DIMM sockets J6F1 Bank 0 and J6F2 Bank 1 See Appendix C to identify the sockets 2 Determine the DIMM configuration you need for your memory upgrade Any approved size DIMM can be installed in any socket The following table provides sample memory configurations it is not a complete list of all memory configurations ...

Page 98: ... 32 MB 48 MB 4Mx64 32 MB 4Mx64 32 MB 64 MB 8Mx64 64 MB 1Mx64 8 MB 72 MB 2Mx64 16 MB 8Mx64 64 MB 80 MB 4Mx64 32 MB 8Mx64 64 MB 96 MB 2Mx64 16 MB 16Mx64 128 MB 144 MB 16Mx64 128 MB 2Mx64 16 MB 144 MB 16Mx64 128 MB 4Mx64 32 MB 160 MB 16Mx64 128 MB 8Mx64 64 MB 192 MB 16Mx64 128 MB 16Mx64 128 MB 256 MB Removing a DIMM Use the following procedure to remove a DIMM CAUTION Reduce static discharge by touch...

Page 99: ...IMM 4 Carefully rock the DIMM to pull it from the socket Removing a DIMM 5 Store the module in an antistatic bag available at electronic supply stores or a cardboard box Installing a DIMM Use the following procedure to install a DIMM 1 Remove the access cover see Removing the Access Cover 2 Locate the DIMM sockets 3 Remove any currently installed DIMMs that are not needed See the previous section ...

Page 100: ...DIMM align the module with an empty socket Make sure that the notches on the DIMM line up with the keys in the sockets 5 Insert the DIMM into the socket Close the plastic clips at both ends of the socket Installing a DIMM 6 Replace any cables or boards that may have been removed 7 Replace the access cover see Replacing the Access Cover ...

Page 101: ...system s metal chassis Locating Device Slots Your computer has seven storage device slots a 3 5 inch accessible device slot contains the standard 1 44 MB diskette drive one internal 3 5 inch hard drive slot for the standard hard drive a second 3 5 inch internal hard drive slot is available four accessible device slots one accessible 5 25 inch device slot containing the standard CD ROM DVD drive on...

Page 102: ...iskette drive remove any termination jumpers on the optional diskette drive See the documentation included with the drive IDE device check the jumper settings on the device before installing it See the documentation that comes with the device for jumper setting information An IDE device such as an IDE hard drive or IDE CD ROM drive must be set correctly as the first master or second slave device o...

Page 103: ...m board figure in Appendix C Diskette Drive Signal Cable A two connector diskette drive signal cable comes attached to the system board and to the standard 1 44 MB diskette drive If your system comes standard with an Iomega Ditto tape backup unit the signal cable has three connectors Depending on your system installation of a second diskette drive may require the replacement of the existing disket...

Page 104: ... and another IDE cable joining the CD ROM DVD drive to the secondary IDE connector Each IDE connector on the system board supports two devices The addition of a device to an IDE connector does not require the replacement of the existing signal cable The following figure shows a typical three connector IDE cable If the IDE cable is not keyed with a connector tab align the colored edge of the cable ...

Page 105: ...upply and are attached to the standard storage devices System power cables vary in length and provide connector sizes to accommodate a variety of supported storage configurations Power cable connectors are keyed to fit only in the correct position The following figure shows the power cable connectors ...

Page 106: ...m are already connected Procedures are provided on the following devices IDE device IDE hard drive CD ROM drive or Zip drive accessible 5 1 4 inch device tape backup unit Cabling an IDE Device The following procedure explains IDE device cabling 1 Connect the signal cable connector to the matching pins on the device Take care to prevent bending drive connector pins ...

Page 107: ...e to the power connector on the device Connecting device cables 4 If you are installing an IDE CD ROM drive also connect the audio cable see the instructions that came with the drive Cabling an Accessible 5 1 4 Inch Device 1 Connect the diskette drive signal cable connector to the appropriate connector on the device as shown in the following figure 2 Locate an available power connector ...

Page 108: ...ices The following subsections describe how to install 3 1 2 inch and 5 1 4 inch devices The installation procedures include removing the front panel removing the CD ROM DVD drive installing a 3 1 2 inch device installing a 5 1 4 inch device replacing the front panel NOTE Reboot your computer and run Setup after removing or installing a storage device ...

Page 109: ...end of the panel to release the panel Releasing the front panel 3 Pull the panel away from the chassis Removing the CD ROM DVD Drive If you need to remove the CD ROM DVD drive you need to remove the accessible device cage Use the following procedure to remove the accessible device cage 1 Locate the screw on the front of the system between the 3 5 inch blank panel and diskette drive see the followi...

Page 110: ...Inch Device Use the following procedure to install a 3 1 2 inch device 1 Follow the preinstallation instructions that came with the device such as setting jumpers and switches 2 Remove the access cover see Removing the Access Cover 3 Remove and label any cables that interfere with installing the device 4 Remove the front panel see the previous section ...

Page 111: ...evice slots 5 Choose the slot for the device being installed If you are installing the device in the second 3 1 2 inch internal device slot remove the two screws securing the 3 1 2 inch hard drive bracket to the front of the system unit ...

Page 112: ...racket screws Slide the 3 1 2 inch hard disk bracket towards the back of the system unit until it is free of the molded plastic Align the two screw holes on the hard drive with the two tabs on the bracket Slide the hard drive onto the tabs ...

Page 113: ...ptions 5 29 Aligning the holes and tabs Place the hard drive into the bracket and secure with the screw Securing the drive Slide the bracket into the molded plastic and secure to the front panel with the two screws ...

Page 114: ...vice in the 3 1 2 inch internal device slot simply insert the drive into the opening until it is secured Secure the drive with the two screws through the front panel Inserting the device If you are installing the device in an accessible slot go to step 6 ...

Page 115: ...move the plastic blank panel from the selected slot by pressing the panel tab and swinging the blank panel out Removing the blank panel Use a screw driver to remove the metal slot cover by carefully pressing it until it breaks away from the chassis CAUTION Be careful of sharp edges ...

Page 116: ...llation instructions that came with the device such as setting jumpers and switches NOTE If your 5 1 4 inch device comes with drive rails do not attach them Remove any rails attached See the documentation that comes with the device 2 Remove the access cover see Removing the Access Cover 3 Remove the device cage see Removing the CD ROM DVD Drive 4 Remove and label any cables that interfere with ins...

Page 117: ...om the front of the system slide the device connector end first into the device slot NOTE To easily access device connectors for cabling do not insert a 5 1 4 inch device all the way into the slot 9 Connect the device cables see Cabling Storage Devices 10 Align the holes in the device with the holes in the chassis 11 Secure the device with the screws that came with the device ...

Page 118: ...e in the 5 1 4 inch slot replace the plastic panel 13 Replace the front panel see Replacing the Front Panel 14 Replace the access cover see Replacing the Access Cover Replacing the Front Panel To replace the front panel follow this procedure 1 Align the front panel s six tabs with their corresponding slots on the chassis three of the tabs have holes the others have prongs ...

Page 119: ...rnal options parallel printer serial devices Connecting a Parallel Printer NOTE Before connecting a printer to the system be sure the printer is set up correctly Follow the setup instructions that came with the printer Connect a parallel printer to the system as follows 1 Turn off power to the system and printer 2 Connect the printer cable to the printer port on the rear of the system unit see the...

Page 120: ...Follow the setup instructions that came with the option Connect a serial device to the system as follows 1 Turn off power to the system and to the serial device 2 Connect one end of the serial cable to the serial port on the rear of the computer 3 Secure the cable with the screws provided 4 Connect the other end to the serial device 5 Turn on the serial device and the computer ...

Page 121: ...Installing Options 5 37 Locating the serial port ...

Page 122: ...OS settings or recovering the BIOS When you override the BIOS settings Setup s Maintenance menu appears allowing you to set the processor speed and disable the user and supervisor passwords This chapter provides information on the jumper LOCATING THE JUMPER The following figure shows the jumper location on the system board Locating the jumper 6 ...

Page 123: ...figure Mode 2 3 Allows system configuration After POST Setup runs automatically The Maintenance menu appears for setting configuration parameters including processor speed and password settings Recovery Mode None Enables BIOS recovery procedures BIOS attempts to recover the BIOS configuration A recovery diskette is required downloadable from the NEC CSD website CLEARING YOUR PASSWORD The following...

Page 124: ...Remove the jumper block from pins 1 2 and set it on pins 2 3 We recommend that you use needle nose pliers to move a jumper 6 Replace the access cover see Replacing the Access Cover in Chapter 5 7 Connect system power cables and monitor 8 Power on the system The system enters Setup and the Maintenance menu appears You can disable the user and administrator passwords If you removed the jumper the sy...

Page 125: ... the BIOS See the NEC CSD Bulletin Board Service or NEC CSD Website to download the system BIOS 1 Turn off the power and unplug the system and any peripherals WARNING Turn off the system before you change any jumper settings 2 Remove the access cover see Removing the Access Cover in Chapter 5 3 Locate the Configuration jumper J8E1 on the system board see Locating the Jumper in the previous subsect...

Page 126: ...BIOS A recovery diskette is needed 9 Power off unplug the system and monitor and remove the access cover 10 Replace the jumper block on pins 1 2 11 If you removed any expansion boards replace them see Installing an Expansion Board in Chapter 5 12 Replace the access cover Reconnect the system power cables and peripheral devices 13 Power on the system 14 Run Setup see Chapter 4 System BIOS and Utili...

Page 127: ...ine service or the Internet Fax Service to NEC CSD Technical Support Services NEC CSD Technical Support Services U S and Canadian customers only If you have access to a modem and or fax machine telephone for Technical Support you can use these services to obtain information about your system at any time day or night seven days a week Not only do these services provide general information about you...

Page 128: ...port area for the following technical documentation including Frequently Asked Questions reference manuals and warranty information BIOS updates drivers and Setup Disk files to download contact information including telephone numbers for Technical Support and FaxFlash and links to vendor Websites Click the NEC CSD Customer Service newsletter an automated email form for your technical support quest...

Page 129: ...for obtaining up to date product application notes installation procedures troubleshooting tips data sheets technical information bulletins illustrated parts lists part numbers and other information about your system Using a fax machine you can obtain information from FaxFlash 24 hours a day 7 days a week Simply call the FaxFlash number on your touch tone telephone and order the information you wa...

Page 130: ... Order information from FaxFlash as follows If you would like instructions for using FaxFlash request document number 63233469 when prompted 1 Be sure that your fax machine or fax modem is turned on Have the document number ready for the document you want 2 At your touch tone telephone enter 1 888 329 0088 U S and Canada only 3 Listen to the instructions provided by the voice prompts Press 1 if yo...

Page 131: ...test information on hardware and software The BBS allows you to download files for example video drivers printer drivers and BIOS updates for system enhancements and upgrades Log onto the BBS as follows 1 From the Windows 95 desktop click the Start button 2 Point to Programs Point to Accessories and then click HyperTerminal 3 Double click the Hypertrm exe icon The HyperTerminal program appears 4 F...

Page 132: ...ou will be requested to provide information for a new user questionnaire 6 Press Enter twice 7 Enter your first name last name and password Press Enter after each 8 Follow the screen prompts until the Main Menu is displayed 9 At the Main Menu select J to join a conference Select Conference 1 for the desktop conference 10 From the Main Menu press F and Enter for the File menu 11 At the File menu se...

Page 133: ...and for Goodbye Hangup 3 Press Enter EMAIL FAX TECHNICAL SUPPORT SERVICE NEC CSD Technical Support offers technical support by email over the Internet network if you have a modem The Internet address is tech support neccsd com You can also fax technical questions to NEC CSD Technical Support if you have access to a fax machine or fax modem The fax number is 978 635 4100 When using the email or fax...

Page 134: ...ours a day seven days a week Call NEC CSD Technical Support toll free at 1 888 632 2678 U S and Canada only Free technical support for hardware is limited to the length of the standard warranty Software support for pre loaded software is limited to 90 days from the time of the first call to NEC CSD Technical Support Get software support after the initial 90 days or hardware support after the warra...

Page 135: ...p or an error message does not appear use the information in this chapter to determine and solve the problem The problem is often one that you can solve yourself See the following sections in this chapter for help Problem Checklist See this section first to determine the cause of your problem Solutions to Common Problems Refer to this section to solve common minor problems Getting Help See this se...

Page 136: ... all cables and power cords connected securely Check that all cables and power cords are securely connected Is the monitor screen blank or is the display hard to read Check that the monitor is on Adjust the brightness and contrast controls on the monitor Was a Non System Disk error message displayed when you started the system You have a diskette in the diskette drive Remove the diskette from driv...

Page 137: ... the following list to match your problem and see the possible cause and solution No power and power lamp not lit Check that the power cable is plugged into the system power socket Check that the other end of the cable is plugged into a live properly grounded AC power outlet System does not boot and error message displayed on screen Run the Setup Utility Check that the parameters are set correctly...

Page 138: ...that the initial boot parameter is set for hard drive C and not for a diskette drive System performance appears sluggish Check that your system is set for optimal operation See your operating system documentation Check the memory requirements of your software applications If required install additional DIMM memory If you added optional memory check that you correctly installed the DIMM memory Syst...

Page 139: ...s formatted If not format it See your operating system documentation If the diskette drive busy lamp does not light when you load the diskette try a different diskette If this loads the problem is in the software Non System Disk or Disk Error message displayed If you are booting from the diskette drive insert a diskette with system files into drive A If a bootable diskette does not boot use the Se...

Page 140: ...nt mode Distorted image appears on your monitor screen Adjust the monitor s video controls If this does not help turn the monitor off for several seconds then back on There is constant movement on the screen A magnetic field is affecting your monitor Move any devices fan motor another monitor that generate magnetic fields away from your monitor The screen display is fuzzy or flickering graphics ch...

Page 141: ... DVD Drive Problems Check the following problems to see the possible cause and solution The system does not see the CD ROM DVD drive The drive designation is wrong and should be changed The CD ROM DVD drive is not reading a disc Check that the disc is inserted in the CD tray with the label printed side up Check that the disc is a data disc not a music disc Try a different disc to see if the proble...

Page 142: ...lance the speaker output by adjusting the balance on the Sound Mixer in Windows Microphone Problems Check the following problem to see the possible cause and solution You get no response from the microphone Check that the microphone is connected to the microphone in connector on the back of your system Adjust the microphone MIC level through sound software GETTING HELP If you tried correcting prob...

Page 143: ... available to you through NEC CSD Technical Support Direct assistance is available 24 hours a day 7 days a week You can call for support toll free at 1 888 632 2678 Free technical support for hardware is limited to the length of the standard warranty Software support for pre loaded software is limited to 90 days from the time of the first call to NEC CSD Technical Support Get software support afte...

Page 144: ... States and Canada call 1 888 632 2678 BATTERY REPLACEMENT All system boards use a battery to maintain system configuration information Your system uses a coin sized battery mounted on the system board see the following figure If it fails to maintain system configuration information replace it with an identically rated battery from the same manufacturer The battery type is a Renata or compatible 3...

Page 145: ...osed to water and causes spontaneous combustion on contact Discard used batteries according to the manufacturer s instructions If you need to replace the battery follow these steps 1 Turn off and unplug the computer and any external components connected to it 2 Remove the system access cover See Chapter 5 Observe all safety precautions when removing the cover 3 Locate the battery on the system boa...

Page 146: ...ood stick however be careful to avoid scratching the system board 5 Remove the battery and discard in accordance with the manufacturer s instructions 6 With the positive side facing up slide the new battery into the socket 7 Replace any removed expansion boards 8 Replace the system access cover 9 Connect external peripherals and power cables 10 Run the Setup Utility to reconfigure your system para...

Page 147: ...R YOU Computers are everywhere More and more people sit at computers for longer periods of time This appendix explains how to set up your computer to fit your physical needs This information is based on ergonomics the science of making the workplace fit the needs of the worker Some nerve tendon and muscle disorders musculoskeletal disorders may be associated with repetitive activities improper wor...

Page 148: ... susceptible to developing these disorders due to preexisting conditions or psychosocial factors see Preexisting Conditions and Psychosocial Factors later in the appendix To reduce your risk of developing these disorders follow the instructions in this appendix If you experience discomfort while working at your computer or afterwards even at night contact a doctor as soon as possible Signs of disc...

Page 149: ...ou use frequently within easy reach Adjust your workstation setup to the proper height as described in this appendix by lowering the table or stand that holds your computer equipment or raising the seat height of your chair To create more desk space you can put your computer base on the floor Adjust your chair Adjust your keyboard and mouse Adjust your monitor ...

Page 150: ...ture throughout the day Check the following Keep your body in a relaxed yet upright position The backrest of your chair should support the inward curve of your back Use the entire seat and backrest to support your body Tilt the backrest slightly backwards The angle formed by your thighs and back should be 90 or more ...

Page 151: ...ootrest when attempts to adjust your chair and workstation fail to keep your feet flat Be sure that you have adequate clearance between the top of your thighs and the underside of your workstation Use armrests or forearm supports to support your forearms If adjustable the armrests or forearm supports should initially be lowered while all the other adjustments discussed in this appendix are made On...

Page 152: ...ur wrists straight and use your entire arm when moving a mouse Do not grasp the mouse tightly Grasp the mouse lightly and loosely Adjust the keyboard height so that your elbows are near your body and your forearms are parallel to the floor with your forearms resting on either armrests or forearm supports in the manner described previously If you do not have armrests or forearm supports your upper ...

Page 153: ...your wrists between typing Avoid resting your wrists on sharp edges Type with your wrists straight Instead of twisting your wrists sideways to press hard to reach keys move your whole arm Keep from bending your wrists hands or fingers sideways Press the keys gently do not bang them Keep your shoulders arms hands and fingers relaxed ...

Page 154: ... the following when you position the monitor Adjust the monitor height so that the top of the screen is at or slightly below eye level Your eyes should look slightly downward when viewing the middle of the screen Position your monitor no closer than 12 inches and no further away than 28 inches from your eyes The optimal distance is between 14 and 18 inches ...

Page 155: ...kes it hard for you to see your screen use an anti glare filter Clean your monitor regularly Use a lint free non abrasive cloth and a non alcohol neutral non abrasive cleaning solution or glass cleaner to minimize dust Adjust the monitor s brightness and contrast controls to enhance readability Use a document holder placed close to the screen Position whatever you are looking at most of the time t...

Page 156: ...olonged periods follow these instructions Vary your tasks throughout the day Take frequent short breaks that involve walking standing and stretching During these breaks stretch muscles and joints that were in one position for an extended period of time Relax muscles and joints that were active ...

Page 157: ...ficiency endocrine disorders e g diabetes hormonal imbalances connective tissue disorders e g arthritis prior trauma to the hands wrists arms shoulders neck back or legs prior musculoskeletal disorders aging fluid retention due to pregnancy poor physical conditioning and dietary habits and other conditions Psychosocial factors associated with these disorders include workplace stress poor job satis...

Page 158: ...hen you type Is your keyboard directly in front of you Do you avoid resting your wrists on sharp edges Do you press the keys gently and not bang on them Checking Your Mouse Is your mouse at the same height as the keyboard and next to the keyboard Are your wrists straight and your touch light when moving the mouse Checking Your Monitor Did you adjust your monitor so that the top of the screen is at...

Page 159: ...lar eye checkups Do you contact your doctor if you feel any sustained discomfort For more information on workstation setup see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations ANSI HFS Standard No 100 1988 The Human Factors Society Inc P O Box 1369 Santa Monica California 90406 This appendix was prepared in consultation with Dr David Rempel of th...

Page 160: ... system you purchased Implements the MMX instruction set which optimizes multimedia performance Backward compatible with the 8086 80286 Intel386 Intel486 Pentium and Pentium Pro processors Packaged in a Single Edge Contact SEC cartridge the processor cartridge s 242 pin edge connector plugs into the system board s Slot 1 The SEC is secured by a retention mechanism attached to the system board The ...

Page 161: ...he BIOS automatically detects memory size and speed All main memory can be cached The system board supports 168 pin 3 3V DIMMs with gold plated contacts Up to 256 MB of unbuffered 66 MHz 4 clock Synchronous DRAM SDRAM memory this improves memory speed and system performance through memory access that is synchronous with the memory clock 3 3V memory only Non ECC 64 bit memory Single or double sided...

Page 162: ...NK 1 TOTAL RAM 1Mx64 8 MB Empty 0 MB 8 MB min memory Empty 0 MB 1Mx64 8 MB 8 MB min memory 1Mx64 8 MB 1Mx64 8 MB 16 MB 2Mx64 16 MB 2Mx64 16 MB 32 MB 2Mx64 16 MB 4Mx64 32 MB 48 MB 4Mx64 32 MB 4Mx64 32 MB 64 MB 8Mx64 64 MB 1Mx64 8 MB 72 MB 2Mx64 16 MB 8Mx64 64 MB 80 MB 4Mx64 32 MB 8Mx64 64 MB 96 MB 2Mx64 16 MB 16Mx64 128 MB 144 MB 16Mx64 128 MB 2Mx64 16 MB 144 MB 16Mx64 128 MB 4Mx64 32 MB 160 MB 16M...

Page 163: ... 82443EX PCI AGP Controller PAC The PAC provides bus control signals address paths and data paths for transfers between the processor s host bus PCI bus Accelerated Graphics Port AGP and main memory The PAC provides the following features Processor interface control Processor host bus speeds of 66 MHz 32 bit addressing GTL compliant host bus Integrated DRAM controller Supports 66 MHz synchronous D...

Page 164: ...s concurrent host PCI and AGP transactions to main memory Data buffering Supports host to DRAM PCI0 to DRAM and PCI1 AGP to DRAM read buffering DRAM write buffer with read around write capability AGP dedicated inbound outbound FIFOs 133 66 MHz System Management Mode SMM support Intel 82371EB PCI ISA IDE Xccelerator PIIX4E The PIIX4E is a multifunction PCI device implementing the PCI to ISA bridge ...

Page 165: ...st PIO Mode 4 transfers at up to 16 MB second Supports Ultra DMA 33 synchronous DMA mode transfers up to 33 MB second Supports bus master mode with an 8x32 bit buffer for bus master PCI IDE burst transfers Enhanced DMA controller Two 8237 based DMA controllers Supports PCI DMA with three PC PCI channels and distributed DMA protocols Interrupt controller based on 82C59 Supports 15 interrupts Progra...

Page 166: ... MHz data transfer rates allowing data throughput in excess of 500 MB second Pipelined memory read and write operations that hide memory access latency Demultiplexing of address and data on the bus for near 100 percent bus efficiency Universal Serial Bus USB Support Two external USB ports support USB type peripheral devices System board supports standard universal host controller interface UHCI wi...

Page 167: ...I devices The BIOS supports Logical Block Addressing LBA and Extended Cylinder Head Sector ECHS translation modes The IDE device transfer rate and translation mode are automatically detected Super I O Controller SMC FDC37M707 Super I O Controller is an ISA Plug and Play compatible multifunction device that provides the following features One serial port One parallel port with ECP and EPP support D...

Page 168: ...ort EPP High speed extended capabilities Port ECP modes Diskette Drive Controller Supports 3 5 and 5 25 inch devices 360KB 720KB 1 2MB 1 25 1 44MB and 2 88MB settings Keyboard and Mouse External PS 2 type keyboard and mouse ports PS 2 type keyboard and mouse Optional PS 2 compatible multimedia keyboard Optional PS 2 compatible 3D mouse ...

Page 169: ...e drive controller 6 Parallel Port 1 LPT1 7 Real time clock 8 Reserved 9 USB user available 10 Windows Sound System user available 11 User available video 12 PS 2 mouse port if present else is user available 13 Reserved numeric processor 14 Primary IDE channel if present else is user available 14 Secondary IDE channel if present else is user available Default setting Can be changed to another IRQ ...

Page 170: ... mic in CD ROM audio connector both CD and ATAPI Telephony connector ATAPI style Auxiliary line in connector CD ROM Audio Connector A 1x4 pin connector is available for connecting an internal CD ROM DVD drive Expansion Slots Two PCI expansion slots One ISA expansion slot Supports Plug and Play compatible devices BIOS Stored in 2Mbit flash memory Supports DMI Desktop Management Interface Advanced P...

Page 171: ...on the power cord if it gets damaged Contact your dealer or Authorized Service Provider for a replacement In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA certified type SV or SVT 18 AWG 3 conductor provided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 15 feet...

Page 172: ...ut DC Load Requirements NOMINAL LOAD OUTPUT CURRENT Maximum 3 3V 14 0A 5V 22 0A 12V 8 0A 5V 0 5A 12V 0 8A 5VSB 0 8A Power Consumption Rated Output Power 235W max DC Voltage DC Voltage Acceptable Tolerance 3 3V 4 5V 5 5V 5 12V 5 12V 5 ...

Page 173: ...s ENVIRONMENTAL SPECIFICATIONS Ambient Temperature Operating 5 to 35 C 41 to 95 F Non Operating 40 to 70 C 4 to 158 F Humidity Operating 85 relative humidity max at 35 C 95 F Non Operating 95 relative humidity max at 35 C 95 F ...

Page 174: ...system you purchased The Pentium II processor has the MMX instruction set built in MMX type components optimize a system s ability to process multimedia components WARNING Should you have occasion to open your system before touching anything be sure to ground yourself Electrostatic discharge poses a considerable hazard to electronic components Service technicians ground themselves by wearing a wri...

Page 175: ...power to the computer is turned off 3 Touch and maintain continuous contact with an unpainted metal surface of the computer system while handling or touching any internal components chips add on boards or disk drives Proper grounding surfaces inside the computer include the disk drive mounting cage the metal surrounding the power supply or unpainted portions of the computer s rear panel CONNECTORS...

Page 176: ...mouse Connects to your mouse USB Universal Serial Bus Reserved for upgrades and options with USB technology Parallel port Connects to an optional parallel printer data cable Serial port Connects to an optional serial device Video connector Connects to a monitor Audio connectors Line in Line out Mic in Connects to powered stereo input output devices and a microphone or headset MIDI Game port Connec...

Page 177: ...n connector BT5A1 CMOS BIOS battery socket J8E1 Configuration Normal mode Configure BIOS recovery 1 2 Normal default 2 3 No jumper resets BIOS J6F1 DIMM slot Bank 0 J6F2 DIMM slot Bank 1 J2J1 Fan 1 connector J4J1 Fan 2 connector J5J1 Fan 3 connector J10F1 Diskette drive connector J10D1 Front panel connectors speaker reset power LED HDD LED reserved sleep power J9D2 IDE connector primary J9D1 IDE c...

Page 178: ...essages C 5 System Board Internal Connectors CONNECTOR FUNCTION J7H1 Power supply connector J4A1 Wake On LAN J3A2 Wake On ring The following figures show the system board internal connectors and jumper System board connectors and jumper ...

Page 179: ...he boot process If any are detected an error message will appear on the screen The following list of error messages includes causes and possible solutions Message Diskette drive A Error Cause Drive A is present but fails the BIOS POST diskette tests Solution Make sure the drive is defined with the correct diskette type in the Setup Utility program and is properly attached Message Extended RAM fail...

Page 180: ...h 1 one in the memory map indicates a failed bit The failed memory could be in System Extended or Shadowed memory Message Incorrect Drive A Type run SETUP Cause Type of diskette drive A is not correctly identified in Setup Utility program Message Invalid NVRAM media type Cause Problem with NVRAM CMOS access Message Keyboard Controller error Cause The keyboard controller failed its test The keyboar...

Page 181: ...orrupted or modified incorrectly perhaps by an application program that changes data stored in CMOS Solution Run the Setup Utility program and reconfigure the system either by selecting the default values and or by making your own selections Message Monitor type does not match CMOS Run SETUP Cause The monitor type is not correctly identified in the Setup program Solution Run the Setup Program Mess...

Page 182: ...screen If it cannot locate the address it displays Message Parity Check 2 Cause Parity error found in the I O bus BIOS attempts to locate the address and display it on the screen If it cannot locate the address it displays Message Real time clock error Cause The real time clock failed BIOS test Solution This malfunction may require board repair Message Shadow RAM failed at offset nnnn Cause Shadow...

Page 183: ...4K block at which the error was detected Message System timer error Cause The timer test failed BEEP CODES Beep codes can signify a terminal error If the BIOS detects a terminal error condition it sounds an error beep code halts the POST and attempts to display a port 80h code on the POST card s LED display A table of beep codes follows ...

Page 184: ...ze DRAM 1 3 3 2 29h Initialize POST memory manager 1 3 3 3 2Ah Clear 512 KB base RAM 1 3 4 1 2Ch RAM failure on address line xxxx 1 3 4 3 2Eh RAM failure on data bits xxxx of low byte of memory bus 1 4 1 1 30h RAM failure on data bits xxxx of high byte of memory bus 2 1 2 2 45h POST device initialization 2 1 2 3 46h Check ROM copyright notice 2 2 3 1 58h Test for unexpected interrupts 2 2 4 1 5Ch ...

Page 185: ...tion 5 8 removal 5 11 Bulletin Board Service 7 5 C Cable diskette drive 5 19 IDE 5 20 power 5 21 CD ROM DVD drive features 1 5 1 6 CDs 2 6 cleaning 2 7 handling 2 6 loading 2 8 removing 2 8 using 2 6 Chassis 3 2 Checking hard drive parameters 4 11 Cleaning your system 2 16 CMOS battery replacement 8 10 Compact discs See CDs Connectors audio 1 10 audio ports 1 10 keyboard port 1 9 mouse port 1 9 pa...

Page 186: ...l printer 5 35 serial devices 5 36 F Fax support 7 7 FaxFlash service 7 3 Features CD ROM DVD drive 1 5 controls 1 3 1 4 diskette drive 1 4 diskettes 2 4 modem 1 11 mouse 1 14 multimedia 2 8 3 4 power management 2 8 speakers 1 13 system 3 1 system board 3 2 Zip drive 1 12 Finding information 2 18 Flashing the BIOS 4 27 Front panel disk lamp 1 4 features 1 2 power button 1 3 power lamp 1 4 removal ...

Page 187: ...r Service newsletter 7 2 NEC CSD FaxFlash 7 3 NEC CSD Technical Support 7 8 8 9 NEC CSD website 7 2 Non warranty repair service 8 10 O Online documentation 2 18 Option installation 3 1 2 inch device 5 26 5 1 4 inch device 5 32 board 5 8 external options 5 35 memory 5 15 precautions 5 2 P Panel replacement 5 34 Parallel port 1 10 Password Administrator 2 9 clearing 6 2 setting 2 10 User 2 9 using 2...

Page 188: ...password 2 9 Security features 2 9 Serial port 1 10 Services 8 8 Setting a password 2 10 Setting the date and time 2 4 Setup utility 4 2 Setup utility uses 4 2 Shipping procedures 2 17 Shutting down the system 2 3 Speakers 1 13 Starting Setup utility 4 3 Starting the system 2 2 Storage device installation 5 24 cabling 5 22 device cables 5 19 device preparation 5 18 device slots 5 17 Suspend button...

Page 189: ...Index 5 V Video connector 1 11 Video drivers checking 2 13 Voltage selector switch 1 11 W Warranty repair service 8 10 Z Zip drive release button data lamp 1 12 using 1 12 ...

Page 190: ...r there is no guarantee that interference will not occur in a particular in stallation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation betw...

Page 191: ...batterie Remplacer uniquement avec une batterie du même type ou d un type recommandé par le constructeur Mettre au rébut les batteries usagées conformément aux instructions du fabricant BATTERY DISPOSAL Do not place used batteries in your regular trash The nickel cadmium or nickel metal hydride batteries must be collected recycled or disposed of in an environmentally approved manner The incinerati...

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