NEC Conference Max Plus, User Manual

Page: 8 / 10

Using the dual wireless conferencing system
The conferencing pods in the dual-pod conferencing system function only with their associated base
unit. The base unit and conferencing pods are programmed at the factory and have matching serial
numbers: the serial number for the base is found on a label on the back of the base and the serial
number for the pods is found on a label on the bottom of each pod.
There are a few minor differences between single-pod and dual-pod operation, as detailed in the
following paragraphs.
Answering a call
• Both pods ring during an incoming call. Each pod's ringer melody and volume depends on
that pod's settings. Pressing
ON/OFF
on either pod activates both pods.
During a call
• Changing the speaker volume, and muting or unmuting the microphone, causes both pods to
change simultaneously.
• If one pod loses its link to the base due to low battery power or being moved out of range,
the call will continue on the other pod.
Ending a call
• Pressing
ON/OFF
on either pod ends the call and places both pods into standby mode, ready
for another call.
Caring for your NEC Max Plus Conference Unit
• Follow all warnings and instructions marked on your NEC Max Plus conference unit.
• Unplug base unit and conferencing pod from the wall outlet before cleaning.
• Do not use liquid or aerosol cleaners. Use a damp cloth moistened with water to clean the outside
of your conferencing pod or base unit and power supply.
Electrical considerations
• Use only the power adapter that comes with your conferencing phone.
• Use only the battery pack that ships with your phone.
Troubleshooting
If you are having trouble with your NEC Max Plus, it might be improperly set up or
other equipment might be malfunctioning. To begin, check for the following or consult
the chart on the next page:
• The NEC Max Plus base unit is plugged into the proper volt electrical outlet and its power light is
on.
• The battery pack in the pod section is fully charged and plugged in correctly.
• The telephone cord from the base unit is securely connected to the telephone wall jack.
• The equipment the other party is using is comparable in quality to your NEC Max Plus confer-
encing phone and is working properly. While the NEC Max Plus works with lower quality prod-
ucts, the quality of the conference will be impacted if the party you are conferencing with has
poor quality equipment.
Maintenance
If you hear It could be that
Beeping sound
before dialing
No dial tone
Static or noise
Calls can come
in, but you can't
dial out.
Try this
Pod section is out of
range
Base unit is not powered.
Move pod section closer to the
base unit.
Make sure base unit is plugged
into a power outlet and the
Power LED is lit.
Base unit is not
connected to telephone
jack.
You are not using an
analog phone line.
Connect the base unit to the
telephone jack using the
supplied telephone cable.
Check that you are using an
analog phone line. Consult your
IT department for help.
You have a bad
telephone connection.
You have a bad
telephone line.
The other party's room
is too noisy.
Place the call again to see if
another line provides a better
connection.
Plug a working phone into the
phone jack. If the line is still
noisy, call your telephone
company.
Ask the other party to turn off
noisy equipment.
The dialing mode (tone
or pulse) is set
incorrectly for your
service. See page 10 for instructions
on changing the dialing mode.
Poor audio
Building construction is
limiting phone range.
The equipment on the
far end is of lesser quality.
Move base unit closer to the phone.
The equipment should be upgraded.
Participants can try sitting closer
to equipment and eliminate
background noises.
NEC Conference Max Plus — Maintenance
13
NEC Conference Max Plus — Maintenance
12
Dual Wireless