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General Problems and Solutions
5-6
Express5800/320
Fc
: Active Upgrade™ User’s Guide
General Problems and Solutions
Table 5-1
describes some common problems that could prevent your system from
passing the readiness check.
C A U T I O N
!
Never perform hardware maintenance, such as removing
and replacing system components, while the Active
Upgrade process is running. If you experience a problem
that prevents the Active Upgrade process from completing
successfully, you should always be able to abort the
upgrade session to restore your system to its original
state. If you cannot abort an upgrade session, contact
NEC Technical Support or your authorized support
representative for assistance.
N O T E
For the latest troubleshooting information, including any
issues that were discovered post release, see the
Express5800/320
Fc
: Active Upgrade User’s Guide
online at
http://support.necsam.com/servers/.
Table 5-1. Troubleshooting: Readiness Check
Error
Action
IO board
nn
is
unsafe to pull
Verify that all critical system resources (including disks,
Ethernet PCI adapters, and VTMs) are configured correctly
and duplexed. See
“System Prerequisites” on page 2-2
for
more information.
RDR disk is not
duplexed
If you recently ran an upgrade session, wait for the RDR
resynchronization process to complete before running
another upgrade session. See
“Verifying If RDR Disks Are
Resynchronizing” on page 5-5
for more information.
Embedded NIC not
teamed
Use the PROset utility to configure your Ethernet PCI
adapters into teams. All
embedded
Ethernet PCI adapters
must be teamed. See
“System Prerequisites” on page 2-2
and
“Recommendations” on page 2-5
for more information
about configuring Ethernet PCI adapters.
Summary of Contents for 320Fc
Page 1: ...NEC Corporation of America 456 01720 000 Express5800 320Fc Active Upgrade User s Guide ...
Page 8: ...Tables vi Express5800 320Fc Active Upgrade User s Guide ...
Page 12: ...Preface x Express5800 320Fc Active Upgrade User s Guide ...
Page 22: ...Overview of the Active Upgrade Process 1 10 Express5800 320Fc Active Upgrade User s Guide ...
Page 98: ...Viewing Active Upgrade Process Status 4 28 Express5800 320Fc Active Upgrade User s Guide ...
Page 120: ...Index Index 6 Express5800 320Fc Active Upgrade User s Guide ...