Nebia Spa Shower 2.0, Setup Manual

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Limited warranty
How do I submit a warranty claim?
To submit a warranty claim, please visit our
warranty page at support.nebia.com, or contact
us directly by emailing support@nebia.com and
include with a detailed description of the issue
along with proof of purchase
How long does the warranty coverage last?
Our limited warranty lasts for four years following
the date upon which you receive your Nebia Spa
Shower 2.0 (“Limited Warranty Period”).
What does this warranty cover?
Nebia warrants that the Nebia Spa Shower 2.0 will
be free from defects in material and manufacturing
workmanship during the Limited Warranty Period.
If you submit a warranty claim during the Limited
Warranty Period, we will, at our sole option, replace
either your Nebia Spa Shower 2.0 or any defective
part contained therein. If an exact replacement
is not available, Nebia reserves the right to
fulfill its obligations hereunder by sending you a
substantially similar product or part.
What does this warranty not cover?
This limited warranty does not cover: (a) disposable
items included with your Nebia Spa Shower 2.0
such as sealant tape; (b) damage to the Nebia Spa
Shower 2.0 caused by installation error, your abuse,
misuse or use of abrasive or chemical cleaners, or
problems associated with hard water buildup and/
or water supply sediment; (c) any additional charges
(including, but not limited to labor and damage)
commercially reasonable efforts to either (i) issue
you a refund of the purchase price and applicable
taxes or (ii) at our sole option, replace either
your Nebia Spa Shower 2.0 or any defective part
contained therein.
How Does State Law Apply?
This warranty gives you specific legal rights,
and you may also have other rights which vary
from state to state.
Backflow prevention
This unit uses two certified check valves to
prevent backflow. One check valve (Neoperl,
31.4201.0) is located in the Bracket at the
connection point to the Wand Hose. The other
check valve (Neoperl, 31.4285.00000) is located
in the handle of the Wand, between the Wand
Hose and the Wand Switch. If the check valve in
the Wand handle fails or malfunctions, the
customer may return the Wand to Nebia, and
Nebia will provide a replacement Wand.
Warning
Do not take apart or disassemble the Nebia Spa
Shower 2.0. Components and mechanisms inside of
the unit could be harmful if tampered with and not
handled by someone who is trained to disassemble
the Nebia Spa Shower 2.0.
Certification: ASME A112.18.1/CSA B125.1. For use
with automatic compensating valves rated at 3.0
L/min (0.9 gpm) or less. The maximum flow rate of
that may be incurred during re-installation, repair,
or replacement of your Nebia Spa Shower 2.0; or (d)
claims made without proof of purchase.
If you feel uncomfortable installing the Nebia
Spa Shower 2.0 or do not have experience with
plumbing fixtures we advise you to contact
a professional plumber.
NEBIA SHALL NOT BE LIABLE TO YOU OR ANY
PERSON UNDER ANY CONTRACT, NEGLIGENCE,
STRICT LIABILITY OR OTHER THEORY FOR ANY
INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF BREACH OF THIS
LIMITED WARRANTY. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
FOLLOWING THE LIMITED WARRANTY PERIOD,
NEBIA HEREBY DISCLAIMS ALL EXPRESS
AND IMPLIED WARRANTIES INCLUDING
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME STATES DO
NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.
What will Nebia do?
We will review and respond in writing to your
complaint within a reasonable period.
Following our initial response we will exercise
this product, measured in accordance with ASME
A112.18.1 Clause 5.4.2.3.2, is 5.3 L/min (1.4 gpm).
Created by Nebia, Inc.® 2019. All rights reserved.
H
2
Micro™ technology is a registered trademark.
In order to recieve a refund, returns must be sent
back in undamaged condition and in the original
packaging.
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