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The units weigh nearly 14 pounds (6.35 KG). A shelf or rear support will distribute the load more evenly if
rack-mounted. Good front and rear access is important for convenience in cabling should be considered.
In view of the top panel vents on the chassis, at least one RU should be allowed above these systems for
ventilation and cooling. Please keep in mind that adequate cooling is a very important requirement for
virtually all electronic and digital equipment, and this is true of NVG1 as well. We recommend allowing 1.5
to 2 inches of space on all sides for cool (i.e., comfortable ‘room temperature’) air to circulate around the
chassis. Good ventilation at the front and rear panel is important, and ventilated space above the unit (1RU
minimum is recommended).
When designing enclosures or mounting the unit, supplying good free air movement around the chassis as
discussed above should be viewed as a critical design consideration. This is especially true in fixed
installations where NVG1 will be installed inside furniture-style enclosures.
APPENDIX C:
SOFTWARE SUPPORT & RENEWAL
Frontline NVG1 software support is provided by NewTek and backed by Vizrt’s world-class technical support
team. Software support is available for renewal annually from your local NewTek representative. In addition,
the first year of NVG1 NewTek hardware warranty is included in the initial purchase price.
APPENDIX D:
ENHANCED SUPPORT (PROTEK)
NewTek’s optional ProTek
SM
service programs offer renewable (and transferable) coverage and enhanced
support service features extending well beyond the standard warranty period. ProTek
SM
provides priority
access to NewTek support channels in Year 1 and extends your NVG1 hardware warranty by an additional
year. It may be bundled with Vizrt software support to provide the most complete protection.
Please see http://www.newtek.com/protek.html or your local authorized NewTek reseller for more details
regarding ProTek plan options.
