NCR RealPOS 7458 Hardware Service Download Page 7

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Table of Contents

Chapter 1:

Product Overview

Introduction ...........................................................................................1-1

Cabinet

.............................................................................................1-2

Label Locations......................................................................................1-4

Chapter 2:

POST Diagnostics

Power-On Self-Test (POST) Errors .....................................................2-1

Recoverable POST Errors ..............................................................2-2

Error and Beep Codes ....................................................................2-2

Terminal POST Errors....................................................................2-6

Test Points and Beep Codes ..........................................................2-6

Chapter 3:

Hardware Service

Introduction ...........................................................................................3-1

Safety Requirements ......................................................................3-1

Back Panel Cable Connectors ..............................................................3-3

Electronics Box Disassembly Procedures ..........................................3-4

Removing the Electronics Tray.....................................................3-4

Replacing the Electronics Tray.................................................3-5

Removing the Motherboard..........................................................3-6

Replacing the Motherboard....................................................3-10

Removing a PCI Adapter Card...................................................3-11

Removing the Power Supply ......................................................3-12

Replacing the Power Supply ..................................................3-13

Removing the Flexible Disk Drive .............................................3-13

Replacing the Flexible Disk Drive .........................................3-14

Removing the CD-ROM Drive ...................................................3-14

Summary of Contents for RealPOS 7458

Page 1: ...NCR RealPOS 7458 Release 1 0 Hardware Service B005 0000 1442 Issue A ...

Page 2: ...e right to change specifications without prior notice All features functions and operations described herein may not be marketed by NCR in all parts of the world In some instances photographs are of equipment prototypes Therefore before using this document consult with your NCR representative or NCR office for information that is applicable and current To maintain the quality of our publications w...

Page 3: ...on For continued protection against risk of fire replace only with the same type and ratings of fuse Attention Pour prévenir et vous protéger contre un risque de feu remplacer la fusible avec une autre fusible de même type seulement Power Supply Cord Used as Disconnect Means Caution The power supply cord is used as the main disconnect device Ensure that the socket outlet is located installed near ...

Page 4: ...ant Battery Disposal Switzerland Refer to Annex 4 10 of SR814 013 for battery disposal IT Power System This product is suitable for connection to an IT power system with a phase to phase voltage not exceeding 240 V Peripheral Usage This terminal should only be used with peripheral devices that are certified by the appropriate safety agency for the country of installation UL CSA TUV VDE or those wh...

Page 5: ...ectrician Improper connection of the equipment grounding conductor can result in a risk of electric shock The conductor with insulation having an outer surface that is green with or without yellow stripes is the equipment grounding conductor If repair or replacement of the electric cord or plug is necessary do not connect the equipment grounding conductor to a live terminal Check with a qualified ...

Page 6: ...nch Touch LCD User s Guide B005 0000 1324 NCR 5972 2 x 20 Customer Display User s Guide B005 0000 1372 NCR 5973 International VFD Customer Display User s Guide B005 0000 1162 NCR 5982 5 Inch LCD Operator Display User s Guide BD20 1443 A NCR 7158 Thermal Receipt and Impact Printer Owner s Guide B005 0000 1112 NCR 7167 Two Station POS Printer Owner s Guide B005 0000 1406 NCR 7162 Printer Setup User ...

Page 7: ...pter 3 Hardware Service Introduction 3 1 Safety Requirements 3 1 Back Panel Cable Connectors 3 3 Electronics Box Disassembly Procedures 3 4 Removing the Electronics Tray 3 4 Replacing the Electronics Tray 3 5 Removing the Motherboard 3 6 Replacing the Motherboard 3 10 Removing a PCI Adapter Card 3 11 Removing the Power Supply 3 12 Replacing the Power Supply 3 13 Removing the Flexible Disk Drive 3 ...

Page 8: ...ies 3 26 Removing the Fan 3 28 Circuit Boards 3 29 Processor Board 3 29 Jumper Settings 3 30 Memory Configurations 3 30 Installing Memory Modules 3 31 Replacing the CPU 3 32 Replacing the Lithium Battery 3 35 USB Daughter Card 3 36 Controller Ports 3 36 3 Slot PCI Riser Card 3 39 Ethernet Circuitry 3 40 PCI LCD Board 5953 K152 3 41 PCI LCD Board 5952 K052 3 42 Setting the Panel Select Switch SW1 3...

Page 9: ...t Identification 3 53 Primary Power PS1 3 53 USB Daughter Card Power CN12 3 54 USB Daughter Card CN12 3 54 Front Panel CN1 3 56 Box Fan 3 56 Speaker 3 56 Key 3 56 Power LED 3 56 Hard Drive LED 3 56 ON OFF 3 57 Link Integrity LED 3 57 Reset 3 57 Back Panel I O 3 57 PS 2 Kybd Mouse CN1 3 57 Serial COM1 CN6 3 58 Serial COM2 CN5 3 58 Serial COM3 CN6 3 59 Serial COM4 CN5 3 59 Serial COM5 UPS CN9 3 60 V...

Page 10: ... 69 Chapter 4 Cable Routing Guide Primary IDE Cable 4 1 Secondary IDE Cable 4 3 Flex Diskette Cable 4 4 Front Panel Cables 4 5 UPS Battery Cables 4 6 Fan Cable 4 7 UPS Power Cable 4 8 USB Daughter Card Cable 4 9 Power Supply Harness Clamp 4 10 Appendix A Feature Kits Feature Kit List A 2 Appendix B Hardware Specifications Performance Levels B 1 Interrupts B 1 ...

Page 11: ...ix Revision Record Issue Date Remarks A Feb 2003 First issue ...

Page 12: ...ion of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR The correction of interference caused by such unauthorized modification substitution or attachment will be the responsibility of the user The user is cautioned that changes or modifications not expressly approved by NCR may void the user s authority to operate the equipment ...

Page 13: ...nterference VCCI International Radio Frequency Interference Statement Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures ...

Page 14: ...0 V 2 0 A 1 0 A 50 60 Hz NCR Corporation 1700 South Patterson Boulevard Dayton OH 45459 USA declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards EU Directive Harmonized Standard s 89 336 EEC EMC EN 55022 EN 55024 EN61003 2 EN61003 3 73 23 EEC Low Voltage EN 60 950 NCR Corporation Retail Solutions Division Atlanta 2651 Satellite Boulevard Dul...

Page 15: ...y utilizing Intel Celeron and Pentium III processors to address a range of price performance levels and operating system environments The system offers superior connectivity for retail with support for legacy peripheral interfaces RS 232 PS 2 Parallel and VGA as well as emerging interface standards such as Powered USB and a DVI video interface There are two color schemes available Beige G11 and Ch...

Page 16: ...id of tools which significantly reduces repair times The removable tray results in faster upgrading of memory hard drive or other internal components Cabinet The cabinet is optimized to accommodate either modular or integrated configurations while providing expandability for future needs Outstanding flexibility has been designed into the optional integration tray for use with unified configuration...

Page 17: ... Powered USB Audio Mic and US Power Cord CG1 7458 1200 Intel 850MHz Celeron 128MB Memory Flex Disk Hard Disk 4 RS 232 4 Powered USB Audio Mic and US Power Cords G11 7458 1201 Intel 850MHz Celeron 128MB Memory Flex Disk Hard Disk 4 RS 232 4 Powered USB Audio Mic and US Power Cords CG1 7458 2200 Intel 1GHz Pentium III 256MB Memory Flex Disk Hard Disk 4 RS 232 4 Powered USB Audio Mic And US Power Cor...

Page 18: ...lanta GA 30096 Made in Singapore This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any ionterference received including interference that may cause indesired operation This Class A digital apparatus complies with Canadian ICES 003 Get Appareli numeriqe de la classe A...

Page 19: ...lity of returning to the Setup routine and to normal functioning but these values do not always produce maximum system performance To achieve maximum performance after the BIOS has reverted to safe values re enter Setup and select the maximum performance values If for example the terminal was simply turned off during POST you can return to the maximum performance values by simply entering Setup an...

Page 20: ...functional or a non LCD CRT Error and Beep Codes The following is a list of the checkpoint codes written at the start of each test and the beep codes issued for terminal errors Not all Test Points are issued by all of the systems If no beeps are issued for that code the Beeps column remains blank In such cases rely on the on screen information Beeps Error Message Corrective Action Disk Errors 1 1 ...

Page 21: ...1 3 0232 Extended RAM Failed at address line Replace Memory module 1 4 1 4 Memory type mixing detected Replace Memory module 1 4 2 1 Single bit ECC error occurred Replace Memory module 1 4 2 2 Multiple bit ECC error occurred Replace Memory module CMOS Errors 2 2 1 1 0250 System battery is dead Replace and run SETUP Replace CMOS battery 2 2 1 2 0251 System CMOS checksum bad Default configuration us...

Page 22: ... 4 1 2 02B1 Diskette drive B error Replace drive or correct setup to reflect no drive 3 4 1 3 02B2 Incorrect Drive A type run SETUP Replace drive or correct setup to reflect no drive 3 4 1 4 02B3 Incorrect Drive B type run SETUP Replace drive or correct setup to reflect no drive Cache Errors 4 2 1 1 02D0 System cache error Cache disabled Replace Cache module Motherboard Other Errors 4 4 1 1 02F0 C...

Page 23: ...4 4 1 02FC SMB Connect Failed Replace Motherboard 4 4 4 2 02FD SMB clock chip initialization failed Replace Motherboard 4 4 4 3 02FE Battery not installed Install Battery The BIOS also can issue the following beep codes during POST One long tone followed by three short tones if the video configuration fails One long tone followed by two short tones if an external ROM module does not properly check...

Page 24: ...sed 1 through 4 by adding 1 3 Short beeps are generated for the number of times in each group Example Test point 01Ah 00 01 10 10 1 2 3 3 beeps Test Points and Beep Codes At the beginning of each POST routine the BIOS outputs the test point error code to I O address 80h Use this code during troubleshooting to establish at what point the system failed and what routine was being performed If the BIO...

Page 25: ... Attention Pour prévenir et vous protéger contre un risque de feu remplacer la fusible avec une autre fusible de même type seulement Lithium Battery Warning Caution Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type as recommended by the manufacturer Discard used batteries according to the manufacturer s instructions Attention Il y a danger d explo...

Page 26: ...onductor and a grounding plug The plug must be plugged into a matching outlet that is properly installed and grounded in accordance with all local codes and ordinances Do not modify the plug provided if it will not fit the outlet have the proper outlet installed by a qualified electrician Improper connection of the equipment grounding conductor can result in a risk of electric shock The conductor ...

Page 27: ...identify the Back Panel connectors The optional USB Daughter Card has three 12V USB connectors one 24V USB connector and Audio connectors 20376 Audio Out Mic RS232 A RS232 B RS232 C RS232 D VGA DVI I Parallel LAN PS 2 12V USB 24V USB AC Input Accessory AC Mic Audio Out Powered Serial Port ...

Page 28: ...isassemble the 7458 for service purposes Warning Disconnect the AC power cord before disassembling the Terminal Removing the Electronics Tray 1 Disconnect all cables from the back of the Electronics Box 2 Turn the Security Door Key to the unlocked position 20344 Key in Unlocked Position Security Door ...

Page 29: ...the Electronics Tray out of the cabinet About half way out there is a Tray Stop on the side of the tray Press in on the stop to remove the Electronics Tray from the cabinet 20348 Tray Stop Replacing the Electronics Tray Slide the Electronics Tray into the cabinet until it latches Make sure the Release Latch is completely closed in the lock position ...

Page 30: ...3 6 Chapter 3 Hardware Service Removing the Motherboard 1 Release the Motherboard Tray Slide Latch and slide the tray toward the front of the terminal 20321 Motherboard Tray Slide Latch ...

Page 31: ... ROM Audio Cable CN11 if present from the USB Daughter Card b Disconnect the USB Control Cable from the Motherboard 20319 USB Power Cable P6 CD ROM Audio Cable CN11 USB Daughter Card USB Control Cable Note When replacing the Daughter Card be sure to clamp the USB Power Cable to the Power Supply as shown above ...

Page 32: ...ughter Card USB Control Cable Cable Clamp Replacing the USB Daughter Card Note The USB Daughter Card service assembly includes the bracket a Insert the two extensions on the bracket into the slots in the Motherboard Chassis pivot the assembly level and push it down to lock it in place b Connect the USB Control Cable to the Motherboard ...

Page 33: ...able CN18 UPS Control Cable CN9 Main Power Supply Connector PS1 CD ROM Flash Interface Cable if applicable CN14 Compact Flash Power Cable if applicable CN15 19719a Flexible Diskette CN18 Hard Disk CD ROM IDE 1 CN17 Front Panel CN16 Power Supply PS1 USB Card CN12 UPS CN9 2nd Hard Drive Compact Flash IDE 2 CN14 Compact Flash Power CN15 4 Remove the Motherboard Tray assembly Lift the back of the asse...

Page 34: ... Remove the CPU Lithium Battery and memory modules from the old Motherboard assembly and install them on the new board See the Processor Board section later in this chapter for instructions how to replace these items 3 Follow the Removing the Motherboard instructions in reverse 4 After powering up the terminal to verify that it is fully functional you should re flash the BIOS to ensure that it has...

Page 35: ...ics Tray 2 Release the Motherboard Tray Slide Latch and slide the Motherboard Tray slightly toward the front of the terminal 3 Disconnect any cables to the PCI Adapter Card 4 Remove the PCI Card Latch This is accomplished by lifting up on the latch as shown below 20429 PCI Card Latch AT Blank Brackets 5 Disconnect the PCI Adapter Card from the PCI Riser Card ...

Page 36: ...e hard drive assembly if present See Removing the Second Hard Drive section USB Power Motherboard Power Note The USB Daughter Card must be moved out of the way in order to access the Motherboard Power Cable 2 Remove the Power Cables from the Cable Clamp 3 Release the Power Supply Latch and slide the Power Supply toward the front of the terminal 20342 Power Supply Power Supply Latch Cable Clamp 4 R...

Page 37: ...e back of the terminal The top of the Power Supply slides under a turned over rail on the back of the terminal 3 Lock the Power Supply Latch 4 Route the Power Cables through the Cable Clamp Removing the Flexible Disk Drive 1 Disconnect the cables from the Flexible Disk Drive 2 Lift up on the green tab under the ribbon cable and slide the Flex Drive Slide Latch away from the drive 3 Remove the Flex...

Page 38: ...ket 20340 Flex Drive Flex Drive Bracket CD ROM Drive Flex Drive Slide Latch 2 Slide the Flex Slide Latch against the Flex Drive until it latches The bracket has two pins that align with the screw holes in Flex Drive 3 Connect the cables Removing the CD ROM Drive 1 Disconnect the Fan Cable and Ribbon Cablefrom the Front Control Panel 20505 Fan Cable Connector Ribbon Cable Connector ...

Page 39: ... assembly At the same time slide the drive assembly toward the back of the terminal using your thumbs Note Press on the top set of latches The bottom latches are for the Hard Drive Drawer 20335 Latches 3 Lift the drive assembly out of the terminal and disconnect the cables from the drive s ...

Page 40: ...doff by pulling up on the CD ROM Drive Remove the drive from the slots in the bracket 20336 Slots CD ROM Drive Flex Drive Standoff Front Panel Control Panel Standoff Replacing the Front Panel Control Board The Front Panel Control Board is mounted on standoffs on the Flexible Disk Drive CD ROM Bracket for easy removal replacement ...

Page 41: ...e Service 3 17 Replacing the CD ROM Drive 1 Insert the two extensions of the CD ROM Drive Bracket into the slots in the bracket 20336a Slots Standoff CD ROM Drive Bracket 2 Snap the standoff into the hole in the bracket ...

Page 42: ...e front of the terminal until it latches into position 20337 Ribbon Cable Connector Fan Cable Connector Latch Flex Disk Power Flex Disk Hard Disk IDE CD ROM Power From Power Y Cable 4 Reconnect the cables to the disk assembly and Front Panel Control Board Note IDE interface cable connectors are color coded Blue connector Motherboard Black connector Master Drive Gray Connector Slave Drive Device CD...

Page 43: ...d Blue Removing the Hard Disk Note The Hard Disk can be removed without having to open the cabinet 1 Unlock and open the Security Door 20345 Security Door Hard Disk Security Lock Hard Disk Latch 2 Unlock the Hard Disk Security Lock 3 Lift up on the Hard Disk Latch and remove the drive ...

Page 44: ...tches on the sides of the Disk Drive Assembly At the same time slide the assembly toward the front of the terminal 20334 Flex Disk CD ROM Assembly Latch Hard Disk Assembly Latch Replacing the Hard Disk Assembly 1 Insert the Hard Disk Assembly into the slot in the front of the terminal Slide it in until it latches 20339 Hard Disk 2 Lock the Hard Drive Security Lock 3 Connect the cables ...

Page 45: ...ot pattern for the mounting the bracket 1 Disconnect the Compact Flash Power Cable from the Motherboard 2 Disconnect the Compact Flash Interface Cable Ribbon Cable from the Compact Flash 3 Remove the Compact Flash Assembly The assembly has a hook on the bottom end of the bracket and a snap connection standoff on the top end Unsnap the standoff and remove the assembly The card is mounted on four sn...

Page 46: ...the standoff into the hole on the bracket 3 Connect the Compact Flash Power Cable and Compact Flash Interface Cable 20331 Slot Standoff Note IDE interface cable connectors are color coded Blue connector Motherboard Black connector Master Drive Gray Connector Slave Drive Device CD ROM Compact Flash when the Secondary Hard Drive is present 20546 Master Drive Black Slave Drive Gray Motherboard Blue ...

Page 47: ...rd Disk Bracket and slide the drive assembly to the side as shown below to disengage it from the chassis 20330 Release Latch Hard Disk 2 Disconnect the Hard Disk cables Replacing the Secondary Hard Disk 1 Verify the jumper settings on the Hard Disk is set to Master 20421 Master Setting Pins 7 8 7 5 3 1 8 6 4 2 ...

Page 48: ... the Hard Disk and to IDE 2 on the Motherboard 5 Connect the Hard Disk cables Note IDE interface cable connectors are color coded Blue connector Motherboard Black connector Master Drive Gray Connector Slave Drive Device CD ROM Compact Flash when the Secondary Hard Drive is present 20546 Master Drive Black Slave Drive Gray Motherboard Blue 6 Position the Hard Disk assembly over the hooks in the cha...

Page 49: ...a Release the latch on the by pressing the green tab toward the back of the terminal as shown below b Slide the bracket toward the side of the terminal to disengage the hooks 20329 Release Latch UPS Batteries 3 Remove the batteries and disconnect the UPS Battery Cable 4 Optional If you need access to the Fan Cable remove the Inside UPS Battery Bracket ...

Page 50: ... the Power Supply 2 Insert the batteries in the bracket This is a tight fit so be careful to not cut the battery cables Note the battery orientation Also make sure the one battery is not sitting on top of the vertical sheet metal extension in the base 20327 Battery Orientation Vertical Extention ...

Page 51: ...hapter 3 Hardware Service 3 27 3 Install the UPS Battery Cover a Align the slots 3 in the bracket with the hooks in the chassis b Slide the bracket into its latched position 20328 UPS Battery Cover Hooks ...

Page 52: ...removed before the Fan can be removed see the Removing the UPS Battery Assembly section The Fan is mounted on two hooks and held in place by two Tension Arms The cable is connected to the Front Panel Control Board and is held in place with two Cable Clamps 20384 Tension Arms Hook Cable Clamp ...

Page 53: ...6 RS232 B CN5 RS232 C CN6 RS232 D CN5 VGA CN7 DVI I CN4 Parallel CN3 LAN CN2 PS 2 CN1 Flexible Diskette CN18 IDE 1 CN17 IDE 2 CN14 Front Panel CN16 Power Supply PS1 CPU Fan CN10 Compact Flash Power CN15 Reserved J1 USB Card CN12 PCI Riser Card PCI1 DIMM1 DIMM2 UPS CN9 CPU Battery ...

Page 54: ...ettings 19547 Default settings shown Reserved COM1 Power JP2 JP3 JP4 JP1 Ring Indicator COM1 Powered Pin 2 3 Pin 1 2 Memory Configurations Single DIMM MB Number of DIMMs Total Memory MB 64 1 64 64 2 128 128 1 128 128 2 256 256 1 256 256 2 512 ...

Page 55: ...f the terminal cabinet and locate the DIMM socket 2 Open the latches at the ends of one of the sockets 19532 Note The DIMM can be installed into either DIMM socket 3 Align the DIMM in the socket and push it straight down Note that the DIMM connector is keyed 17807 4 Ensure that the edges of the DIMM engage the latches and that the latches are completely closed 19533 ...

Page 56: ...ectronics Tray out of the terminal cabinet 2 Locate the CPU refer to Motherboard illustration earlier in this section 3 Remove any components that may obstruct removal of the CPU 4 Unplug the Fan Harness 5 Unhook the Heat Sink and Fan Assembly by pushing down on the Retaining Clip and pivoting the clip away from the socket 19544 Retaining Clip 6 Remove the Heat Sink and Fan Assembly ...

Page 57: ...c packing 18466a 9 Correctly position the new CPU over the CPU Socket and then guide the pins gently into place Once it is aligned in the socket push the CPU into the socket until it is fully seated 18466 Pin 1 10 Lock the CPU in the socket by lowering the Lever and snapping it into position 11 Peel the thin plastic covering off the bottom of the new Heat Sink ...

Page 58: ...PU Caution Make sure the Key is between the CPU and the connector Otherwise the CPU will overheat 17925 Key 13 Hook the Clip on the left side of the CPU Socket Then push down on the Retaining Clip on the right side of the socket and hook it to the socket 19544a Retaining Clip 14 Plug the Fan Harness into the Motherboard CN10 ...

Page 59: ... used batteries according to the manufacturer s instructions 1 Slide the Electronics Tray out of the terminal cabinet 2 Locate the Battery see the board illustrations earlier in this section 3 Pry the Battery out of the socket 19664 Pry Out Battery Positive Side of Battery 4 Insert the new battery 5 Replace the Electronics Tray 6 Run Setup and set defaults Set the Date Time and make any desired sp...

Page 60: ...ause of the excessive current draw short bad peripheral etc is removed the fuse material cools down and in few seconds the fuse closes 20372 24V USB 12V USB Mic Audio F4 3 A 125 V CD ROM Audio USB Power USB Interface PC Beep Controller Ports Ports C B are controlled by the USB controller at Bus 0 Device 7 Function 2 Ports A 24V are controlled by the USB controller at Bus 0 Device 7 Function 3 Note...

Page 61: ... 24V 12 24V 13 24V RTN 14 24 RTN Audio Connectors PIN ASSIGNMENTS 1 CD_LEFT 2 GROUND 3 GROUND 4 CD_RIGHT PIN ASSIGNMENTS 1 GROUND 4 GROUND 2 OUT 2 5 GROUND 3 OUT 1 Color ORANGE Amplified Stereo Out Connector Nike NK 025O Microphone In Connector Nike NK 025P PIN ASSIGNMENTS 1 GROUND 4 GROUND 2 MIC IN 5 GROUND 3 GROUND Color PINK CD Audio In Connector Plastron LPHI 04S 020 3 0 PC Speaker Input Conne...

Page 62: ...MENTS 1 SYNC 2 SDOUT 3 ACRST 4 SDIN 5 BITCLK 6 CD_OPEN_A 7 CD_OPEN_B 8 CD_ST_AB 9 REFRESH 10 CPWOK 11 SD 0 12 SD 1 13 SD 2 14 SD 3 15 GROUND 16 USBDT0 17 USBDT0 18 GROUND 19 USBDT1 20 USBDT1 21 GROUND 22 USBDT2 23 USBDT2 24 GROUND 25 USBDT3 26 USBDT3 16 15 13 14 11 12 9 10 7 5 3 1 8 6 4 2 19 Connector Molex C GRID 70247 2601 ...

Page 63: ...Chapter 3 Hardware Service 3 39 3 Slot PCI Riser Card The 3 Slot PCI Riser Card provides for three PCI expansion slots 20374 ...

Page 64: ... in accordance with the following specifications Standard 10 100Base T Data Rate 100 M bit s Segment Length 100 M Max Segments between Nodes NA Max Repeaters between Nodes 4 Network Span NA Nodes Segment NA Node Spacing NA Cable CAT 5 The BIOS provides PXE Boot ROM capabilities for network loading ...

Page 65: ... 5953 12 1 Inch DynaKey 16773 Keyboard Header Connector for optional internal harness Power Harness Connector VGA BIOS PS 2 Keyboard Connector Keyboard Adapter Cable LCD Connector System Speaker Connection W1 Jumper Switch and Shunt The jumper for W1 must either be placed in position 2 3 or not installed at all ...

Page 66: ...Panel Select Switch SW1 Power Harness Connector VGA BIOS PS 2 Keyboard Connector Keyboard Adapter Cable LCD Connector Setting the Panel Select Switch SW1 P1 P2 P3 Function OFF OFF OFF Panel 8 Color DSTN Passive OFF OFF ON Panel 7 Mono STN OFF ON OFF Panel 6 Color TFT Active OFF ON ON Panel 5 Unused ON OFF OFF Panel 4 5 Mono ON OFF ON Panel 3 Unused ON ON OFF Panel 2 Unused ON ON ON Panel 1 Unused ...

Page 67: ...ations Install the VGA PCI Card into a PCI slot in the terminal See the Hardware User s Guide for information how to install an adapter card See the PCI VGA Video Card 7456 K350 for installation information For information about using the card in a Dual Display configuration see the Customer Information Display User s Guide BD20 1431 B 20451 ...

Page 68: ... The board requires one unique IRQ and four eight byte I O addresses which are automatically assigned by the PCI BIOS It can operate in a Windows 95 98 2000 or Windows NT environment The board uses a 4 Port RS 232 cable to connect to peripheral devices See the 4 Port PCI RS 232 Board 3030 K169 for installation information 18620 ...

Page 69: ...oard requires one unique IRQ and four eight byte I O addresses which are automatically assigned by the PCI BIOS It can operate in a DOS Windows 3 1x Windows 95 98 98 SE NT4 0 2000 or Windows XP environment The board uses a 4 Port RS 232 cable to connect to peripheral devices See the 4 Port PCI RS 232 Expansion Card 3212 K170 for installation information 20454 ...

Page 70: ...e board requires one unique IRQ and two eight byte I O addresses which are automatically assigned by the PCI BIOS It can operate in a DOS Windows 3 1x Windows 95 98 98 SE NT4 0 2000 or Windows XP environment The board has two RS 232 ports for connecting peripheral devices See the 2 Port PCI RS 232 Expansion Card 3212 K171 for installation information 20453 ...

Page 71: ...the wire leads to clear the area of the mounting screw head Route wries under Latch Arm Blue Red Yellow Black Green Latches to the banded end of the diode Route the Blue and Red wires under the cable tie Switch Assembly Detail Blue Yellow Green Red Black Drawer Solenoid Drawer Open Switch Switch 6 5 4 3 2 1 Schematic Solenoid Adjustment ...

Page 72: ...C 230 VAC operation Cooling fan TTL voltage compatible UPS signal harness UPS_OFF AC_GOOD BATT_SENSE and BATT_LO signals AUX peripheral power harness Functionally the terminal s ON OFF switch controls the power supply control logic REM_EN to activate the power supply This switch does not control actual AC mains voltage applied to the power supply AC Input The power supply operates with the followi...

Page 73: ... output UPS The UPS provides un interruptible power to all DC outputs in the event of an AC line interruption until the support batteries reach a specified level or until AC power is available again Note The AC convenience outlet is not powered by the UPS during AC line interruption The UPS is used for periods of time ranging from 1 minute to 30 minutes depending on battery capacity and DC load of...

Page 74: ...ciency UPS Conversion Efficiency 70 min 75 typical Battery Support Time 1 30 minutes Battery Current Draw 16 5A max at 20V battery voltage Battery Voltage 24 V nominal Battery Capacity 4 0 Ah Battery Chemistry Lead acid starved electrolyte Deep Discharge Voltage 18 0V min 18 6V typical 19 2V max battery disconnect Battery Low Voltage 21 0V min 22 2V max Battery Current Drain after deep discharge c...

Page 75: ...RG GND BLK 5V RED GND BLK 5V RED GND BLK PWG ORG GRY Sripe 5VSB PUR 12V YEL 3 3V ORG 12V BLU GND BLK REM_EN GND BLK GND BLK GND BLK 5V RED 5V RED 1 3 5 7 9 11 13 2 4 6 8 10 12 14 GND BLK 5V RED 5V RED 3 3V ORG 12V YEL 24V BRN GND BLK GND BLK GND BLK 5V RED GND BLK 12V YEL 24V BRN GND BLK 1 2 3 4 YEL BLK BLK RED 12 V GND GND 5 V Power Supply HDD P2 HDD P1 BATTS_RTN BATT_RTN BATT_RTN 24V_BATT BATT_C...

Page 76: ...y see the board illustrations earlier in this section 4 Use a small screwdriver and pry the Battery out of the socket 19664 Pry Out Battery Positive Side of Battery 5 Wait for about three minutes to clear the CMOS 6 Replace the battery 7 Replace the Cover 8 Run Setup and set defaults Set the Date Time and make any desired special settings 9 Reassemble the Terminal and turn the power on 10 Reset th...

Page 77: ...V 3 3 volts VCC_3 3 3 GND Ground 4 5 V 5 volts Vcc 5 GND Ground 6 5 V 5 volts Vcc 7 GND Ground 8 PWG Power Good 9 5 VSB Standby 5 volts 10 12 V 12 volts 11 3 3V 3 3 volts VCC_3 3 12 12 V 12 volts 13 GND Ground 14 REM_EN Power on Low Active 15 GND Ground 16 GND Ground 17 GND Ground 18 5V 5 volts 5V 19 5v 5 volts Vcc 20 5v 5 volts Vcc ...

Page 78: ...ND Ground 2 GND Ground 3 5V 5 volts 4 GND Ground 5 5V 5 volts 6 5V 5 volts 7 3 3V 3 3 volts 8 GND Ground 9 12V 12 volts 10 12 V 12 volts 11 24V 24 volts 12 24V 24 volts 13 GND Ground 14 GND Ground USB Daughter Card CN12 Pin Name Function 1 SYNC 2 CD_OPEN_A 3 SDOUT 4 CD_OPEN_B 5 ACRST ...

Page 79: ...3 55 Pin Name Function 6 CD_ST_AB 7 PHONE 8 REFRESH 9 SDIN 10 CPWOK 11 BITCLK 12 SD0 13 GND 14 SD1 15 GND 16 SD2 17 GND 18 SD3 19 GND 20 GND 21 USB_DT1 22 USB_DT0 23 USB_DT1 24 USB_DT0 25 USB_DT3 26 USB_DT2 27 USB_DT3 28 USB_DT2 ...

Page 80: ...ront Panel CN1 Box Fan Pin Signal Name 1 12V 2 Ground Speaker Pin Signal Name 3 PC_OUT 4 SPKR_POS Key Pin Signal Name 5 Keyed 6 GND Power LED Pin Signal Name 7 5V through 330 ohm 8 GREENCTL Hard Drive LED Pin Signal Name 9 5V 10 HDLED ...

Page 81: ...OFF Pin Signal Name 11 PWRBTN 12 Ground Link Integrity LED Pin Signal Name 13 LINKLED 14 Ground Reset Pin Signal Name 15 RST 16 Ground Back Panel I O PS 2 Kybd Mouse CN1 Pin Signal Name 1 KBDData 2 MDATA 3 Ground 4 Vcc 5 KBClock 6 MCLOCK ...

Page 82: ...ial COM1 CN6 Pin Signal Name 1 DCD 2 Serial In SIN 3 Serial Out SOUT 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI OR 12V for powered RS 232 Serial COM2 CN5 Pin Signal Name 1 DCD 2 Serial In SIN 3 Serial Out SOUT 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI ...

Page 83: ...M3 CN6 Pin Signal Name 1 DCD 2 Serial In SIN 3 Serial Out SOUT 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 12V For powered RS232 Serial COM4 CN5 Pin Signal Name 1 DCD 2 Serial In SIN 3 Serial Out SOUT 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 12V for powered RS232 ...

Page 84: ...esent 3 Batt_Lo Battery low warning 4 Batt_Sense Battery connected 5 UPS_OFF Enable UPS Video Monitor CN3 Pin Signal Name 1 Red 2 Green 3 Blue 4 No Connect 5 Ground 6 Analog Ground 7 Analog Ground 8 Analog Ground 9 5V 10 Ground 11 No Connect 12 VID_SDA 13 Horizontal Sync 14 Vertical Sync 15 VID_SCL ...

Page 85: ... 61 Ethernet CN2 Pin Name Function 1 TX Transmit Pos 2 TX Transmit Neg 3 RX Receive Pos 4 TERMPLANE 5 TERMPLANE 6 RX Receive Neg 7 TERMPLANE 8 TERMPLANE 9 FRAME GND 10 FRAME GND CPU Fan CN10 Pin Signal Name 1 GND 2 12V 3 FAN_SENSE ...

Page 86: ...ignal Name 1 DATA2 2 DATA2 3 SHIELD2_4 4 DATA4 5 DATA4 6 DDCSCK 7 DDCSDA 8 ANALOG V SYNC 9 DATA1 10 DATA1 11 SHIELD1_3 12 DATA3 13 DATA3 14 5v 15 Return for 5V V SYNC H SYNC GND 16 HOTDET 17 DATA0 18 DATA0 19 SHIELD0_5 20 DATA5 21 DATA5 22 SHIELDCLK 23 CLK ...

Page 87: ... R G B return Parallel CN3 Signal Name Pin Pin Signal Name STROBE 1 14 AUTO FEED Data Bit 0 2 15 ERROR Data Bit 1 3 16 INIT Data Bit 2 4 17 SLCT IN Data Bit 3 5 18 Ground Data Bit 4 6 19 Ground Data Bit 5 7 20 Ground Data Bit 6 8 21 Ground Data Bit 7 9 22 Ground ACK 10 23 Ground BUSY 11 24 Ground PE Paper End 12 25 Ground SLCT 13 ...

Page 88: ... 10 Host Data 11 Host Data 3 11 12 Host Data 12 Host Data 2 13 14 Host Data 13 Host Data 1 15 16 Host Data 14 Host Data 0 17 18 Host Data 15 Ground 19 20 Key DDRQ0 DDRQ1 21 22 Ground I O Write 23 24 Ground I O Read 25 26 Ground IOCHRDY 27 28 Pull Down DDACK0 DDACK1 29 30 Ground IRQ14 IRQ15 31 32 I O CS16 Addr 1 33 34 N C Addr 0 35 36 Addr 2 Chip Select 1P 1S 37 38 Chip Select 3P 3S Activity 39 40 ...

Page 89: ...DRVDEN1 Ground 7 8 Index Ground 9 10 Motor Enable 1 Ground 11 12 Drive Select 0 Ground 13 14 Drive Select 1 Ground 15 16 Motor Enable 0 Ground 17 18 DIR Ground 19 20 STEP Ground 21 22 Write Data Ground 23 24 Write Gate Ground 25 26 Track 0 Ground 27 28 Write Protect Ground 29 30 Read Data Ground 31 32 HDSEL Ground 33 34 DSKCHG Change ...

Page 90: ... 6A6 INTA INTB 67B7 7A7 INTC INTD 68B8 8A8 5V PRSNT 1 69B9 9A9 RESRVED RESERVED 70B10 10A10 5V PRSNT 2 71 B11 11 A11 RESRVED GND 72B12 12A12 GND GND 73B13 13A13 GND RESERVED 74B14 14A14 RESRVED GND 75B15 15A15 RST CLK1 76B16 16A16 5V GND 77B17 17A17 GNT REQ 78B18 18A18 GND 5V 79B19 19A19 PME AD31 80B20 20A20 AD30 AD29 81B21 21A21 3 3V GND 82B22 22A22 AD28 AD27 83B23 23A23 AD26 ...

Page 91: ...0B30 30A30 GND 3 3V 91 B31 31 A31 AD18 AD17 92B32 32A32 AD16 C_BE 2 93B33 33A33 3 3V GND 94B34 34A34 FRAME IRDY 95B35 35A35 GND 3 3V 96B36 36A36 TRDY DEVSEL 97B37 37A37 GND GND 98B38 38A38 STOP LOCK 99B39 39A39 3 3V PERR 100B40 40A40 SDONE 3 3V 101B41 41A41 SBO SERR 102B42 42A42 GND 3 3V 103 B43 43A43 PAR C_BE 1 104 B44 44 A44 AD15 AD14 105 B45 45A45 3 3V GND 106 B46 46 A46 AD13 AD12 107 B47 47 A4...

Page 92: ...49 AD9 CON KEY B50 A50 CON KEY CON KEY B51 A51 CON KEY AD8 110 B52 50A52 C_BE 0 AD7 111 B53 51A53 3 3V 3 3V 112 B54 52A54 AD6 AD5 113B55 53 A55 AD4 AD3 114B56 54 A56 GND21 GND 115 B57 55 A57 AD2 AD1 116 B58 56 A58 AD0 5V 117 B59 57 A59 5V ACK64 118 B60 58 A60 REQ64 5V 119 B61 59A61 5V 5V 120 B62 60A62 5V ...

Page 93: ...in Signal Name GND 1B1 1A1 PGNT 1 PCICLK1 2B2 2A2 GND GND 3B3 3A3 PGNT 2 PCI_REQ1 4B4 4A4 GND GND 5 B5 5 A5 PCICLK3 PCI_CLK2 6B6 6A6 RISER_ID1 GND 7B7 7A7 RESVD PCI_REQ2 8B8 8A8 RISER_ID2 GND 9B9 9A9 NOGO PC PCI_DREQ 10B10 10A10 12v PC PCI_DGNT 11 B11 11A11 SER_IRQ ...

Page 94: ...3 70 Chapter 3 Hardware Service ...

Page 95: ...ter 4 Cable Routing Guide Primary IDE Cable 20517 Single Fold Double Fold Primary IDE Cable UPS and Secondary Hard Disk Cables are Routed Under IDE Cable IDE 1 P4 Specific Cables Primary IDE Cable Top view ...

Page 96: ...4 2 Chapter 4 Cable Routing Guide 20516 Hard Disk CD ROM Drive Double Fold even if no CD ROM is present Primary IDE Cable Side view ...

Page 97: ...Chapter 4 Cable Routing Guide 4 3 Secondary IDE Cable 20522 Seconary Hard Drive Double Fold Compact Flash Power IDE 2 Compact Flash Seconary Hard Drive Power ...

Page 98: ...4 4 Chapter 4 Cable Routing Guide Flex Diskette Cable 20517a Single Fold Double Fold Flex Diskette I F Cable Flex Diskette Power Cable ...

Page 99: ...Chapter 4 Cable Routing Guide 4 5 Front Panel Cables 20520 Single Fold Single Fold Front Panel Control Panel Front Panel Control Panel Cable ...

Page 100: ...4 6 Chapter 4 Cable Routing Guide UPS Battery Cables 20521 UPS Battery Power Cable ...

Page 101: ...Chapter 4 Cable Routing Guide 4 7 Fan Cable 20384 Tension Arms Hook Cable Clamp ...

Page 102: ...4 8 Chapter 4 Cable Routing Guide UPS Power Cable 20512 Motherboard Power Cable UPS Cable Route the UPS Cable behind Motherboard Power Cable to avoid the processor heat sink Processor ...

Page 103: ...de 4 9 USB Daughter Card Cable 20510 USB Daughter Board Cable Double Fold Single Fold The USB Cable is secured on the bottom of the card with an Adhesive Cable Clamp 20511 Single Fold Adhesive Cable Clamp Bottom side of USB Card ...

Page 104: ...le Routing Guide Power Supply Harness Clamp 20513 Clamp the following harnesses to the Cable Clamp next to the Power Supply Motherboard Power Supply Harness UPS Harness USB Daughter Card Harness Audio Cable PC Beep Cable ...

Page 105: ... on these sites 1 Select General Search 2 Select the Kits icon 3 In the Title field enter the Kit Title Example Memory or In the Product ID field enter the Kit Number Example 7458 K141 1 Select Search The file can be viewed online by left mouse clicking on the pub title or if you prefer to download the entire file you can right mouse click on the title and then a Save target as If you aren t sure ...

Page 106: ...ory 7456 K350 PCI VGA Video Card 7458 K140 Internal CD ROM Drive G11 7458 K141 Internal CD ROM Drive CG1 7458 K154 256MB Compact Flash Memory 7458 K160 Removable Hard Disk Kit G11 7458 K161 Removable Hard Disk Kit CG1 7458 K165 Internal Second Hard Disk Kit CG1 7458 K172 PCI 4 Port Serial Expansion 7458 K181 UPS Battery 7458 K300 7458 Integration Tray G11 7458 K305 7458 Integration Tray CG1 7458 K...

Page 107: ...ved System Timer 1 Reserved Keyboard buffer full 2 Reserved Cascade interrupt 3 Serial Port 2 4 Serial Port 1 5 Serial Ports 3 4 6 Reserved Floppy 7 Parallel Port 1 Avail if disable 8 Real Time Clock 9 10 Serial Port 3 11 Serial Port 4 12 Mouse Avail if disabled UPS Serial Port 13 Reserved Math coprocessor 14 On board IDE Avail if IDE disabled 15 On board IDE Avail if IDE disabled default settings...

Page 108: ......

Page 109: ...B 1 Appendix B Hardware Specifications ...

Page 110: ......

Page 111: ...g 4 1 Fan Cable See Flex Diskette Cable See Front Panel Cables See Primary IDE Cable See Secondary IDE Cable See UPS Battery Cables See CD ROM drive removal 3 15 Compact Flash removing 3 21 Connector Pin Outs 3 53 Connectors back panel 3 3 CPU Removing replacing 3 32 D Disassembly procedures 3 4 E Error and beep codes 2 2 Ethernet circuitry 3 40 F Fan Removing 3 28 Feature Kits A 1 Flex Disk drive...

Page 112: ...oard 5953 K152 3 41 PCI VGA Video Card 7456 K350 3 43 POST Recoverable errors 2 2 Terminal errors 2 6 Test points and beep codes 2 6 POST errors 2 1 Power supply 3 48 Removing 3 12 Power Supply Cable Pin Outs 3 51 Power on self test 2 1 Processor board Connectors 3 29 Jumpers 3 30 S Serial number 1 4 U UPS Battery removing 3 25 USB Card Removing replacing 3 7 USB Daughter Card 3 36 ...

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